US Storage Centers

4.7 (32 reviews)

Self Storage

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US Storage Centers - Self Storage Near Me - Irwindale, California

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Miguel L.

1 month ago

Exellent customer service clean and frendly staff .. thank you .............................................................

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My L.

Hi Miguel, we are thrilled that you had a positive experience with us!

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Alexandra B.

1 month ago

Jolene and Christie were amazing help! Super attentive and informative. Awesome experience. Very easy process.

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My L.

Hello Alexandra, thank you so much for leaving us a great review!

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Oscar R.

4 months ago

Amazing service! Super quick and helpful !! Would definitely come back !!!!!!!!!!!!!!!!

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Maddie D.

Hi Oscar, we appreciate the kind words and are glad we could provide…

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Laura M.

2 years ago

Wow! Is all I can say about this facility! Nice people, great location, easy to rent and to top it off a fraction of what I was paying elsewhere. I rented at the Irwindale, CA location. Keep it up US Storage Center! read more

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Thomas C.

3 years ago

Amazing customer service, willing to show me and my wife the storages with no hesitation when it was raining. Able to rent a storage unit, easy process due to the help of Jolene. She is very appreciative and needs a raise. ASAP Once again, thanks your for amazing help Jolene read more

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Jessica R.

3 years ago

Best customer service ever! My cousin rents down the block with the same company and they always good to us! Highly recommend! Decent prices for the location. read more

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Iker R.

2 years ago

Christopher was very helpful and didn't hesitate whit showing us around. The storage units were affordable and spacious. 5 stars

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Matt T.

2 years ago

Storage places usually are rude and shady when it comes to pricing in my experience. Jolene is different in that she keeps everything 5 stars, from start to finish. I have 5 units here, zero issues. Pricing is always transparent as well and that's what matters. If you need a unit, don't look any further. Just ask for Jolene. read more

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Yolanda R.

2 years ago

The staff is very patient and answers all questions.Christopher Duenez is were very cooperative and extremely helpful.

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Reese M.

2 years ago

Clean ! Prices are decent and the security that they have a round storage is great. Good customer service.

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Gisselle R.

3 years ago

Shout out to my girl Jolene, my husband and I had the pleasure of meeting such a kind, helpful & attentive property manager. I would 100% recommend US Storage! read more

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Johnny S.

3 years ago

Great space for amazing prices used the storage for over 2 years never any trouble hours are responsible. Forgot my pin to get in had no trouble calling and w just a few security questions was able to get code right then and there! No problems closing out the unit after finished read more

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Ervin N.

8 years ago

Appreciate the business and customer service, Jolene. Very helpful and knowledgeable. Would recommend to anyone looking for a parking space or unit. She honored the yelp deal for 50% off first two months, very thankful for that. Nice, shaded storage unit in Irwindale/Baldwin Park. Secured gate, security cameras, and up kept even with the construction happening near by. Will continue doing business here. read more

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Annie T.

8 years ago

1st time here and the manager Jolene is super nice and friendly!!! Soo accommodating to our needs. We have a 31' trailer to storage and couldn't find anyone that would accept us around Alhambra area but this UsStorage Center in Irwindale. The space is perfect for our big trailer! read more

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Oscar H.

5 years ago

So what to say well I can't say enough with the service that jolene has done for me and how helpful she has been with knowledge and friendliness is off the chart I recommend this place to anyone as long as jolene is working there she cares not only for customers as well as her job and it shows place is very clean and tidy read more

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Kevin C.

8 years ago

Jolene greeted us with a smile, and an outstanding attitude that not just the company logo sticks out, but her charming personality is what will bring her the success and stability with her company... She took an extra time in several choices that were available, and her calculation in sizes, and the COMPANY prices are UNBEATABLE. I'VE BEEN with their competition called Storamerica, nothing but drama, and attitudes of pitbull, and every season, their prices started to climb up, not to mention, VERY SPOOKY atmosphere... read more

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Karen S.

8 years ago

I've stored at this facility for a year now and I'm happy with their service. We signed in with mister Jonathan and he was nice. Miss Jolene has also been pleasant and has great customer service and a smile to everyone who comes in. Rates are super reasonable in comparison to many other places. read more

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Alexis A.

126

8 years ago

I'd like to give a shout out to Oscar for taking care of me and my dad. We were in need of a storage and going through some economical issues. My man oscar came through and took care of us manage to get us a great bargain for my dad and I. Thank you Oscar for the big help appreciate it. Six star service for sure, if there was a sixth star. read more

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Maribel A.

7 years ago

John did an excellent job at showing us different storage units that would meet our need! 2nd time here, really would recommend this location for anyone that's planning on looking for storage units! read more

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Phatmitzu ..

9 years ago

Clean, secure, and easy access. Rates are reasonable. Customer service is great. Had no issues whatsoever. The extra storage space made my life earlier so it's money well spent for me. read more

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Anne M.

306

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11 years ago

I recieved the best service ever from both Dimas and Vanessa!!!! They helped me out with everything I needed. I was very suprised, but I just moved my stuff from another storage location due to bad service. As soon as I got there they were very nice. Dimas has helped me out every single time I needed help. Now I have been there for a few months! :) read more

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Mary C.

12 years ago

Friendly staff. Affordable for big units. In a convenient location. Dimas was very helpful when I first rented the location and Daniel was very helpful when I closed it out. read more

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JAMES g.

12 years ago

Thanks for a great and safe 7 months. Customer service by Dimus was superb. Thanks again

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Jose T.

7 years ago

Jolene was very helpful. Prices are reasonable, property clean and has a lot of good security features. Highly recommend to someone looking to store. Renting was fast and easy. read more

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Irene D.

9 years ago

I loved the convenience of having a storage nearby staff and management always got back to me. Oscar and the rest of the staff were always helpful. If I didn't move I would still be with them but got a place big enough. Thank you US Storage Irwindale read more

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Monica E.

137

9 years ago

I'm giving US Storage Centers located on Ramona Ave 5 stars because the front desk guy that helped me (Cris) was absolutely helpful. He showed me several units because I'm not good with measurements and I needed to see for myself what was the difference between the sizes. The front office and the whole facility is super clean and organized. This is the first time needing a storage unit so I was a bit nervous about leaving my stuff but, Cris made it all an easy. He provided me with all the important information and went thru all the paperwork step by step. I highly recommend this storage facility to anybody that needs to store their stuff in nice and secure place and where you need everyday (including holidays) access to it. read more

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Marina G.

8 years ago

I came looking for an affordable storage and the help I received was amazing. Mr. Bayani took his time to show me different units until I felt I found the right one. Today I'm walking out of this place happy I found what I came in lookin for . read more

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Eduardo C.

9 years ago

Been here for about a month I'm very satisfied with this place. Very clean and safe prices are fair. Have not had any issues at all. Customer service was great Jonathan was very helpful when I came to rent out a unit. read more

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Michelle H.

10 years ago

they have the worst customer service ever. i was forced to write a good review when i first signed the contract cause i needed a unit asap. they have hit me with crazy leins and premium fees which they can't explain and when i signed the contract they failed to even go through the contract in full details. i would be fired if i did such a scam to a customer. dimas knew what he was doing and more worried about a sale and money exchange then to explain what happens when your late on a payment. by far the worst ever and i will be moving my stuff out of this crooked company. read more

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Lenin F.

9 years ago

I received great service here good price for the units here thank you Cris for your help really appreciate it

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Tysa S.

12 years ago

I have owned a unit at this storage facility for almost a year and haven't had access to it for more than the first 2 of those months through the gate. I have called at least three times and left messages requesting for them to give me the gate access code again because the one I am using is not working anymore. I am unavailable during their business hours to call them during those times and I have yet to receive even a call back during their business hours leaving me a message stating they received my message. So as far as I am concerned they have been taking my money for almost a year and kept me from having access from it!!!!!!! I have had to climb over the fence and haul anything I need up and over the fence to get it out and I am a single woman all of 120 pounds. Beyond frustrating!!!! So if you give them your money, plan on accommodating THEM!!! They have no interest in accommodating YOU!! So much for customer service!!! What a JOKE!!! read more

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Candi R.

12 years ago

US Storage Centers in Irwindale is affordable, convenient, and an overall great choice. I've been renting an RV space here for 3 weeks now. Dimas and his staff are friendly and very helpful. The main reason for choosing this space storage was for their hours of operations-they are the best in town! I would like to see a designated area for cleaning RV's (e.g., waste waters) as I have seen at other RV storage locations, but overall, this is the best storage place and I am happy with my selection! read more

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More info about US Storage Centers

13201 Ramona Blvd
Irwindale, CA 91706
Directions
(626) 314-5051
Call Now
Visit Website
http://www.usstoragecenters.com

Payment methods

Does US Storage Centers take credit cards?

Yes, US Storage Centers takes credit cards.

From the Business

Specialties

Our Irwindale, CA self storage facility offers drive up access, RV parking, and video recording. Rent or reserve your storage unit online today!

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Review Highlights - US Storage Centers

“Jolene is different in that she keeps everything 5 stars, from start to finish.”

Mentioned in 7 reviews

AAA Quality Self Storage - Covina

4.8

(65 reviews)

I have had numerous storage units over the years and AAA Self Storage is by far, the best of them…read moreall. The entire grounds are well maintained, staff is always avail during normal business hours, all the units are climate controlled and entire property is closely monitored for security. Rates have gone up slightly over the years but they are still very affordable. I am definitely a happy customer.

Place is meh. They'll give you good service at first . Once your their client seems as if they…read moredon't want to be bothered when you ask them questions . I'll be moving on soon .

STORBOX Self Storage

4.6

(287 reviews)

They had great, very responsive customer service. I was able to not only get a lower rate than…read moreother storage facilities, but Storbox was also climate controlled, had the longest opening hours, and most secure facilities. They were also much cleaner than most of the other facilities I had checked out. Jay was also very patient and helpful when showing me all the different storage options they had available.

So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings…read moresomewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt.

A-1 Self Storage

4.8

(89 reviews)

•$

Susan and Maria at the front desk are great. Provided me with outstanding customer service and…read moreshowed me the facility. Very nice and helpful.

Maria provided outstanding customer service from start to finish. She was friendly, professional,…read moreand took the time to answer all of my questions. She made the entire storage rental process easy and stress-free. The facility is clean, secure, and well maintained, and it's clear that Maria truly cares about her customers. I highly recommend A-1 Self Storage and appreciate the excellent service Maria provided. Thank you!

Public Storage

3.3

(55 reviews)

Issac, is an outstanding and professionaI, his was able to go out of his way to help, this why I…read morekeep coming back and using this site! Tysm Issac

BAIT AND SWITCH CRIMINALITY- BE WARNED - DO NOT USE THIS PLACE…read moreOnline says ground floor, you purchase it but when you're assigned the unit they send you upstairs. Manager then says I can move you but you'll be charged more...fine, I prefer a bigger space so let me move to that, price he says it's $252. Online you show that it's $186. You'll be charged another $30 but it won't be $50 more. Then let's do it online. He's typing away as I do it and they pull the same bait and switch! I say you saw me doing this in front of you and he says that's on you. I say you have the unit. He refuses to help. While there another person shows asking to get into his unit to move out and he says call the regional manager. The guy is pleading with him and he refuses to help. Of course I don't know the situation there so I don't move just wait for him to help me. He refuses. Exacerbated I say fine I'll go to my unit but there is no light bulb and the other switch doesn't work. He says we have no obligation to provide light. WHAT!?! I say I can't believe this is how you all do business I will be writing a review. He says you're bullying me and it's all on camera. WTF Called to cancel both at this point two units, which I haven't put a single item in and they refuse! These people are allowed to do business like this? Just give me straight information, I would've paid the cost if you would've been honest from the beginning and saved me a headache. NEVER DOING BUSINESS HERE ON PRINCIPLE. UNBELIEVABLE

Extra Space Storage

4.1

(30 reviews)

Went to clear some things and who was the best attendant there? NATHAN!! He's just amazing and…read moreactually helped me. So courteous and respectful! Made a difficult day easier!!

Great friendly service. Clean and safe environment…read more Great Black Friday deals going on so if you are looking for a storage space check them out . Easy access.

U-Stor-It West Covina

4.5

(52 reviews)

Sooooooo... let me start out by saying I am extremely grateful that I decided to swing by U-Stor-It…read moreand get additional storage pricing and information. The facility was clean, fresh and the temperature was perfect inside. I have a move coming up that I, of course, waited last minute to put things in place for. I came into the West Covina location very "all over the place" and the team treated me with grace and such kindness. Breana and Tyler were awesome and so patient with going over the rental information with me. I'm extremely appreciative of both of them, as this has taken a huge weight off my plate.

I had a really good experience at this storage facility. The place was clean, organized, and felt…read moresecure, which gave me a lot of peace of mind. Chris, the person who assisted me, was especially helpful. He was friendly, patient, and took the time to answer all my questions and make sure I understood everything. Customer service like that really makes a difference.

Public Storage

4.3

(48 reviews)

The manager that was walking around was very nice!! asked if we had any questions and if we needed…read morehelp with anything!! very helpful i believe his name is Juan

Tehya at the Arcadia location was nothing short of amazing! She made things so easy for me. She…read moretruly is an asset to the company.

SmartStop Self Storage

4.4

(16 reviews)

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Sergio was absolutely amazing! I wish he was there every day…read more Very clean facility. The reason for the knock on the star - whoever I spoke with on the phone when I initially booked never said anything about price increases - showing up with a moving van I'm paying by the hour and learning if a big shift in pricing was quite stressful and felt like a bait and switch. Sergio, however, was very transparent, professional, apologetic and surprised this wasn't previously disclosed - I greatly appreciated his service.

West Covina Mini Storage

4.3

(7 reviews)

No stars. The rent kept going up. 5×5 for $99. No thank you. Public Storage gave me a fixed price…read morefor a 5×10

A down to earth storage unit rental place with helpful staff. This is a no frills establishment,…read morehowever it gets the job done, is conveniently located, and is open/staffed 12.5 hours per day. The only reason I deducted a star is because there seemed to be at least 1-2 homeless folks living out of their units, on the days I've been there.

Everest Self Storage

5.0

(32 reviews)

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

Simple Moving Company

4.8

(1.5k reviews)

This was our third time using this moving company, and once again they exceeded our expectations!…read moreVicky, Ariya, yoroslaw, and the elite mover Alex, The entire team is always hardworking, professional, and incredibly efficient. They work together seamlessly and make the moving process so much less stressful. Everyone was kind, respectful, and extremely careful with our belongings. They handled everything with great care, and nothing was damaged. Their teamwork, positive attitude, and attention to detail are exactly why we keep coming back. After three moves with them, I can confidently say they are reliable, trustworthy, and consistently provide outstanding service. I highly recommend them to anyone looking for movers who truly care about their customers and their belongings! And this job was hard work.

We worked with Adam and Daniel and had a great experience…read more We had a super tough move and the guys really stayed with us and worked super hard and with so much kindness. They took care of our stuff and our mental health along the way lol.

Ted Johnson Propane

4.7

(31 reviews)

Honestly, these guys were cool. Easy to work with. Good prices. Got a punch card too to get a free…read morerefill. I highly recommend them. You won't be disappointed.

Great service! I filled 3 bbq propane tanks and was less than $40....super clean, easy, took maybe…read more10 minutes, and the people there couldn't be nicer. Very close to entrance for Santa Fe damn. Best part you only pay for what they fill...they even give you a stamp card so 10th fill-up is free... it's the start of summer fill those tanks!!!

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Al R.

6 years ago

Storage is storage, right? Wrong. what makes storage is the onsite Manager. JOLENE SHAW is the current onsite manager, who takes pride in her work and takes her time to explain the procedure and looks for the best space and price scenario and when answering a question she is not sure about, rather than just say no JOLENE SHAW, will ask her manager rather than say no, but YES we can do that or my manager said we can accommodate your request. When you have onsite management like JOLENE SHAW, AND THEY HAVE A STORAGE SPACE FOR YOU. IF YOU DID NOT TAKE IT YOU MUST BE DOWN THE STREET REGRETING YOUR DECISION. JOLENE IS WHO YOU WANT TO TALK TO AT US STORAGE BALDWIN PARK. p.s. Hope that bird is letting you sleep. lol Thank you read more

Y J C.

5 years ago

Storage units are hot commodities during pandemic. When I put a unit on hold via US Storage website, a staff contacted me within minutes. Later I learned that she (Jolene) had a unit open within minutes when I placed a hold. I begged her to give me 30 minutes so that I could get there to sign the contract, etc. When I got there, I saw a car parked in front of the office, and people were adjusting seat belts as if they were about to leave. I was worried that someone got hold of the unit before me. Jolene held the unit as she promised (I think I may have arrived within 15 minutes :) ). She was professional and kind. A pleasure to work with. She certainly made my day! THANKS A MILLION, JOLENE! read more

Eileen G.

8 years ago

Great customer service! Jolene, property manager, made the transaction so pleasant. Very informative and explained procedures clearly and concise. Wife and I had several questions and she was able to help us decide the best unit size with accurate pricing and discounts. She allowed us to see the actual units for a size comparison and gave us good information based on her experience with customers and other scenarios. Overall, I'm very happy with our experience since I recently retired from the Army and our transition has been pretty chaotic to say the least. This experience has been very refreshing since many of the other aspects of our move haven't been. Highly recommended read more

Laura F.

7 years ago

Came in to look at one of the 8x20 units, the property looks clean and well taken care of. I was very satisfied with the outstanding customer service provided by manager Jolene and ended up renting the unit. She was very helpful and patiently answered all my questions. US Storage Center is Irwindale is a win win location. You get excellent service and a great view. read more

Irene D.

12 years ago

I would like to say that I was very pleased with the professionalism and amazing customer service of Yuvia. She not only took care of my concern but added a human level experience that not only kept my business but now my family business too. I definitely recommend this storage facility especially love the space and easy access n hours. read more

Aunestie G.

7 years ago

I went in to the office, prior to going in I called and I spoke with the manager JOLENE,she was very helpful and got me exactly what I needed,for a very affordable price, She was very nice, answered all my questions. I'll continue business at US storage if needed in the future.THANKS Jolene for providing me a great experience read more

carmen c.

15 years ago

Really appreciated the staff at this storage place. Didn't hard sell me and spent quality time covering all aspects of using storage. This was my first time ever having to use storage. I visited several other companies in the area but decided to store here because the staff was genuine and sincere. Very helpful. read more

carol a.

15 years ago

We needed storage on the fly... lots of companies to choose from in the area. Visited a few only to return to US. The manager was so great! He treated us as though he was very thankful for our business unlike the others we visited. He was very professional but very graceful. Highly recommend this location. read more

cynthia g.

15 years ago

Typically storage is storage but I had to write a review about Martin at the Irwindale location. He is the nicest storage person I have met. Very knowledgeable and extremely helpful. He went above his duties to make sure the visit covered all my needs. Thank you very much... highly recommended! read more

Carlos S.

8 years ago

Jolene was very professional, helpful, courteous, and knowledgable. She went step by step of rules and regulations for the storage yard. I feel real good leaving my 92 Nissan truck in the storage yard. Thank you Jolene. read more

Bernardo E.

8 years ago

Jolene was very professional and extremely helpful in this difficult time. The storage place has the best access hours in the area. I really recommend this place for any storage needs. read more

Peter M.

8 years ago

I have to give these guys all aces. They are super helpful and go the extra distance to make a person feel welcome. Thanks to all the staff at the Irwindale location. read more

Charles P.

15 years ago

If you really need to store I highly recommend this company. The manager made it easy. Plus the buildings are containers so it makes the security better. read more

Angels C.

8 years ago

I just want to thank the manager of the property, today I had an excellent service, if you need a storage I definitely recommend US Storages, read more