Daniel was very accommodating, friendly and professional. He assisted my request for a storage…read moreunit. He was very detailed with price, discounts and other information that Storage Star tenants should know (eg. three keypads for exiting, dolly for assistance in carrying boxes, his availability, etc.). He was very patient with me because I am handicapped/disabled and walking at a slow pace and using a cane. He made it convenient for me to drive in and look at the units. Thank you very much Daniel for your customer service skills! It was stellar!

Good customer service. Manager Danny was very helpful & made move in process easy. Love that they…read morehave cart that we can use.

Michelle is amazing with great customer service and quite honestly will never rent anywhere else in…read morethe area! Pricing is competitive and good. I want to reiterate they are very accommodating. They are the best !

Our travel trailer window was shattered when we arrived to check on our trailer. Michelle the…read moremanager had no clue as to how it happened. Be careful when using this storage facility check on your property regularly. Read other reviews an RV was stolen out of their lot. Thank you Michelle for your input. But again our window was shattered I want people to know parking in your facility that this could happen.

I came here to prepare for my next big adventure. Marriage and a new Career. I own my own Business…read morecalled Dragon's Touch Wholistic Integrative Therapy. I know people better than they know themselves because I study people for a living. Carol and Tarah are fabulous and they helped me to plan the biggest change to come. I plan to become a Wildlife Conservationist for the Wolves of California. I needed a place to stash my stuff before heading off and these lovely ladies really took care of me. If you want to store your gear in a fabulous place this is it. The storage units are clean and the doors are easy to open and easy to lock. There is no time like the present to start doing what you love so start doing it. Thank you Carol and thank you Tarah.

Ms Carol is awesome. Super pleasant. She didn't stress when I needed to transfer units after…read morefinding the one I rented was too small for my stuff. I also appreciate the level of security this place has.

I've lived in Fairfield Ca for 11 years. Cement Hill Storage is the fifth Storage company that I've…read moredone business with and I've been with them for at least eight of those 11 years. So when I tell you that this is the best company to rent a storage unit from, I think I know what I'm talking about Hands-down, the best Customer Service! Im talking to you Cindy and Karen!!! And there really is top notch security here onsite 24/7. Kudos to Kevin and our man in blue! Love all you guys. My wife and I have had it pretty rough and it would've been so much worse had we not found you. Sincerest gratitude.

I needed a storage fast and Monica is very sweet patient and kind. Handled everything within…read moreminutes over the phone on top of it I can't be more appreciative it saved a ton of time and money. ~Derrick

FYI CANDY S. IS OWNERS GF. TOOK OVER June 3023. Worst…read morebusiness ever!! Prior mgr. knew how to run business & treat people fairly & right!! MANY people are moving stuff out due to jacking prices for Owners lack of attn to his business. MANY BETTER PLACES IN Vacaville! Only thing you will get here is dirt blown on you by their "maint people"

Easy to access my stuff when I need to. Very clean facility. Staff were very helpful with all my…read morestorage needs.

I'm 100% Satisfied with my Storage unit! Clean facility,…read moreFair prices and Maddie is very attentive to our needs and questions. Thank you very much. We will be telling our friends about this place

This place was great for the first few months. The woman who runs it is very nice and helpful. But…read morethen they raised the rent more than double. it should be illegal to raise a tenants rent more than 100% in just a few months. How do storage rentals get away with this? housing landlords cant increase a tenants rent more than 10% a year so what makes it ok for these #$$%!@ to raise it over 100% in a few months?

Shitty service don't come here waste of time and money they'll play in your face .....read more

Good Service very helpful with my trailer hitch need. Provides other items necessary Thank you for…read morethe awesome service Uhaul!

Very helpful over the phone and in person... They had multiple sized units available, and choosing…read moreone and getting setup was a breeze. It's a pretty new facility, so it is very clean and I really like the layout and organization of the storage units. Also, easy access as it's right off 505! Great experience so far! Would highly recommend!

Kayla and Victoria have been incredibly helpful in this process. Moving out of state and placing…read moreour beloved belongings in storage while we are overseas - they were a Godsend. Good pricing and amazing service!