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    USA First Auto Shop

    5.0 (1 review)

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    Services - USA First Auto Shop

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    6 years ago

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    Redford Auto Repair - Waiting area

    Redford Auto Repair

    (13 reviews)

    Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

    I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

    Accurate Collision,MICHIGAN - You can't tell this car was almost totaled.

    Accurate Collision,MICHIGAN

    (8 reviews)

    Professional workmanship, great to deal with and work was completed as promised! I would highly…read morerecommend this shop!

    Awful, dishonest and rude. I wish you could give negative stars on here, because I would give these…read moreguys a -5. I was in an accident and needed a door and a quarter panel to fix the damage. My insurance company sent an agent out to my location to document the damage and mentioned Accurate Collision and Auto Repair on Merriman because they are a farmers preferred partner. Accurate is really close to my house, so I decide to go there. However, I wish I would have done more research and read more reviews. The repair process took quite some time, weeks flew by and I had no transportation. The manager there is Steve and he assured me I would get my vehicle back in a timely manner of 7 days or less. Well, after a week and a half, I called Accurate Collision after not hearing back and was told it would be another week. OK, whatever, I get it that stuff happens, but the least you could do is call me and let me know you need more time. I had to call back again after another week and a half, because they never call you to tell you anything. Steve told me he it would be an additional week, I was getting pretty frustrated at this point. Steve gave me unrealistic time frames for when my car would be ready and after multiple calls throughout two month and dealing with poor customer service, my car was finally ready. When I finally picked up my car I was ecstatic to have it back. I got in my car and peeled outta there. Everything was good until I noticed things about the door that I didn't when I got it (I just wanted to GTFO of there). The first thing I noticed is some weatherstripping missing, my keyfob wasn't working correctly, the door was misaligned, the door lock would grab my key when I went to open the door and the only way to get it out was to wiggle for some time until it found the correct position for it to release. I could go on, but the point of it is that the repair wasn't even close to being 'accurate'. Over the time frame of two years I called Steve to tell him about these issues and had to leave my car there numerous times, but the problems were never fixed. I told him that I never had any of these issues before and he didn't believe me and blamed it on high mileage. So how come I am having all these issues with the door you just replaced? I gave up all hope of getting my door accurately fixed by these schmucks and had to get the claims adjuster involved. He had me take it to Varsity Lincoln where I got it fixed within a week and a half. The only reason it took a bit long is because they actually got the parts Steven was suppose to get, so I'm sure it would have been fixed even quicker.

    USA First Auto Shop - bodyshops - Updated June 2026

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