Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

Quick service provided. I had an idle barber when I walked in. Parking in the back of the store is…read moremarked for patrons.

I had an amazing experience with Ideal Autobody! I got into an accident in January and my insurance…read morerecommended this place. They told me my car would be ready in 3-4 weeks and it was right on time. Jim also found my air conditioning was broken in my car (which I was unaware of, new used car brought in the winter) from a previous accident and went out of his way to fix that as well. I appreciate their kindness and communication. I will definitely be back soon!

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)

This is a great place, I called to see what it would roughly cost to have some parts painted…read more They were very friendly and gave my a ballpark price. I then stopped in and they were just as friendly in person. I dropped off the parts, they were awesome, one of the parts had a plaque on it and they went as far as to remove the rivets hold the plaque to the part and painted the part perfect match to my car They took to time to ensure the plaque was intact and was reinstalled with out issue. They went the extra mile to do it right, the coat was very reasonable. I had shown them a dent I was inquiring about possible getting fixed at a later date. They did not do small dent repairs however did give me a card for a place that does. Well I went there the next day and they did a fantastic job, you would never even know the dent had been there. I thank the people of colonial collision for being so great.

they basically ruined my car. they have no experience in repair work and definitely have no…read moreexperience in painting a car. I have dirt under the paint. Taking it to an expert auto painter, I was told there are two different paints they used. different on fender then on the hood and front of my car. Forgot the clear coat also on parts. There is more, but I will end here.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

I had earlier praised this facility for great customer service and quality of work. Today, I…read morecontinue to praise quality of work but, I have reduced customer service. Today I arrived to get an estimate on a small scratch and I was told I needed to make an appointment and they were booked. I was surprised! 8:30 AM, not a car to be seen, and I only needed a 5 min review. I stayed in lot for 15 min and still no one other car appeared for a quote. As much as I love you guys, a 5 minute quote should have been possible.

Want to give a huge shoutout to Jeff over at Howe auto body, I took my Subaru 2017 wrx sti over…read morethere to get my rear bumper and hood repaired for dents, scratches and had them repainted. They did and excellent job, after about a week or two i notice on my hood where the plastic scoop and the metal hood meet there was a 1 inch paint imperfection. I called Jeff and he had me bring it up there and inspected it and took full responsibility for the imperfection and offered to repaint the hood for free! As Jeff stated "We stand by our work and i don't stand for that!" 100% recommend Howe for any body work that you need!

I've been here trice. Once to get a fender replaced on my truck and recently to get some cosmetic…read morerepair to the paint. Fantastic experience both times. Work was done on time, quality of the work far exceeded my expectations, staff is knowledgeable and very helpful. Couldn't have been any better.

I was recommended to see Joe at GBS, I had never been there before so I was a tad nervous. After…read morethe initial meeting and estimate, I had felt a lot better about doing business with them. Fortunately, they let you have it your way, in a sense! I had a small fender bender in January, and all I wanted was my bumper reattached. Instead of paying the higher fees to have new paint/new bumper/new fender, they simply reattached the existing bumper, treated the dent a bit to get the blinker back in place, and had it all done in a couple hours! What's astonishing is allowing me to keep the quote for a week and a half before having the work done, and he kept his word on the pricing even though I realized he could've charged me more! The honesty and integrity that was represented, as well as the quality of work, is why I will recommend this place to any of my local friends and family!!

My family has been using them for years when their dad was the original owner they've always been…read morevery trustworthy and never over sold you on your cars needs.

They helped me right after my night shift, addressing the issues with my car. Even though I didn't…read morehave an appointment they encouraged me to come right after work for a timely evaluation They also gave me the helpful advice not to drive my car away from the business since it wouldn't be safe and called me the next day with the estimate. They participated in very timely communication with my insurance company Unfortunately, I cannot speak to the value, as the car ended up being totaled. But I would go to this business again for repairs

I can't say enough about King Brothers. I needed minor repair work. The entire process was a smooth…read moreand seamless experience. Their employees are all very polite and professional. Since they were mixing paint, I had asked them to touch up another spot outside of the claim work they were fixing. They gave me a fair price and my car looks like new again. Not only that but it smells like new too. They went the extra mile and detailed the inside of my car. I was shocked when I got in to drive away and my car was spotless, floor mats and all. I highly highly recommend them. The timeframe they gave me turned out to be shorter than the original estimate too.

People skills are lacking in service write up area. They are just plain rude and don't give you the…read moretime of day.

Engine light came on made appointment two weeks to get in had my car a week still no callread more

Professional workmanship, great to deal with and work was completed as promised! I would highly…read morerecommend this shop!

Awful, dishonest and rude. I wish you could give negative stars on here, because I would give these…read moreguys a -5. I was in an accident and needed a door and a quarter panel to fix the damage. My insurance company sent an agent out to my location to document the damage and mentioned Accurate Collision and Auto Repair on Merriman because they are a farmers preferred partner. Accurate is really close to my house, so I decide to go there. However, I wish I would have done more research and read more reviews. The repair process took quite some time, weeks flew by and I had no transportation. The manager there is Steve and he assured me I would get my vehicle back in a timely manner of 7 days or less. Well, after a week and a half, I called Accurate Collision after not hearing back and was told it would be another week. OK, whatever, I get it that stuff happens, but the least you could do is call me and let me know you need more time. I had to call back again after another week and a half, because they never call you to tell you anything. Steve told me he it would be an additional week, I was getting pretty frustrated at this point. Steve gave me unrealistic time frames for when my car would be ready and after multiple calls throughout two month and dealing with poor customer service, my car was finally ready. When I finally picked up my car I was ecstatic to have it back. I got in my car and peeled outta there. Everything was good until I noticed things about the door that I didn't when I got it (I just wanted to GTFO of there). The first thing I noticed is some weatherstripping missing, my keyfob wasn't working correctly, the door was misaligned, the door lock would grab my key when I went to open the door and the only way to get it out was to wiggle for some time until it found the correct position for it to release. I could go on, but the point of it is that the repair wasn't even close to being 'accurate'. Over the time frame of two years I called Steve to tell him about these issues and had to leave my car there numerous times, but the problems were never fixed. I told him that I never had any of these issues before and he didn't believe me and blamed it on high mileage. So how come I am having all these issues with the door you just replaced? I gave up all hope of getting my door accurately fixed by these schmucks and had to get the claims adjuster involved. He had me take it to Varsity Lincoln where I got it fixed within a week and a half. The only reason it took a bit long is because they actually got the parts Steven was suppose to get, so I'm sure it would have been fixed even quicker.