I have been here on several occasions and I never really had an issue with them. My only complain…read morewould be that you have to wait so long to get an appointment. It took me nearly 3 weeks to get my first appointment with them. A year later I had to get something else checked out and they were booked for 2 weeks. I get its not their fault but it would be nice to have more appointments available. All 3 - ish ( I lost track) times that I been they have been fully staffed at the front desk, I been greated and welcomed in. The front staff has answered all my questions and were professional in handling my paperwork. The techs that had help me were very caring and showed empathy towards me. The facility inside was clean and organized. Whenever I go in they are always patient with me when I ask a ton of questions. These last few months have been a new experience for me. Friendly and knowledgeable people working here made my visits easier. First time I came here it was hard to find the front door haha. Pull into the parking lot and you will see the big double doors with sings to all the offices they have there. Dont go by the numbers on the smaller doors on the side of the building haha. I usually always get morning appointments so I get there when it is not crowded. The parking lot can get a little busy but there is parking there trust me.

I'n not sure they could find their a** without a roadmap! After cancelling my first appt. because…read morethey said my Dr. had not sent the correct order, they confirmed receipt of the correct order, only to call my Dr. as I waited on the day of my appt., to ask for the order which had already been sent three times prior. Add to that, the little (young) blonde is RUDE AF!! After witnessing her talk to other patients disrespectfully, it was my turn. I just cancelled my appt. and left. I will find a different company to give my insurance benefits to!

Horrible company, not customer service driven. Driven by money only. Do not offer self-pay…read morediscounts. There are too many other imaging companies willing to work with consumer. There are serious complaints out there to do business with a Low-end imaging company. Check out their horrible reviews.

I have been coming here for years, i've been getting my mammogram here for the last 10 years. And…read morerecently I've been getting MRIs for my brain. And they try to be very courteous and friendly and they really are... But they are getting more and more busy and overcrowded and so when you come for 15 or 30 minute service you'll be there three hours... That's kind of annoying. But they do do an excellent job, the facilities is very clean and the quality of service really helps a lot.

Arrived early as instructed for our MRI appointment just to be told it had been moved back…read more30minutes (45 from our arrival time). No one called to tell us. Currently waiting an hour past our appt time and they said it would likely be another 30min. In addition, we missed another appointment entirely due to the poor scheduling and time management at this location. No explanation was ever given. Front desk staff aren't even kind about the delay. When asked to speak with the supervisor, she was unavailable due to being in a meeting. Customer service and quality to care are not their priority. Only schedule here if you have all day to accommodate last minute schedule changes with no notice!

The office staff is very nice and considerate! The Dr was very thorough and answered my questions…read moreand wasn't rushing ! Great place Will be using them for my follow ups !

Type of business is Vein & Vascular. But they have a New Name is " STRIDE CARE"…read moreVery good customer service. They try to explain all procedures and you ask as many times necessary. Feels very comfortable and very accurate with insurance coverage for claims and prior authorization. I would definitely refer my friends and family.

I came here to get a CT scan done that needed to be urgent and I had no trouble getting a same day…read moreappointment luckily. My doctor called in the morning and after checking with my insurance, I heard from front office by 11 and was scheduled for about 4pm. Terry was quick and efficient with the CT scan and he was very nice. The actual scan took about 2 minutes and then I was on my way. Once I got there and filled out all the paperwork, I only waited about 8 minutes before being called back and I could see there were 2 people ahead of me. The office was clean and it was a good experience here.

Hit & miss. I had a hand XRay & had to wait TWO HOURS for it, bc technician didn't know I was…read morescheduled & when she did, she decided to just let me wait despite my appointment time bc she was upset at the front desk. She was rude to me when I mentioned I was just there for a hand XRay. The XRay itself took 5 minutes. Another time when I took my friend for her appointment, we waited over an hour & the front desk didn't communicate it with us. My friend was in so much back pain & couldn't sit comfortably in waiting room. They were rude when we asked. Then some other times we've gone, things were smooth. Again, hit & miss.

what a Nice Comfortable Place. staff is amazing and make you…read morefeel Welcome. They really Care Here. Thank You! Jean

I give 5 stars to Mimi and Teri at the Mansfield Solis!!…read more Great welcoming and paperwork processing. Great job accomodating this person who can not stand up for 5 minutes! This office is GREAT and will treat you well. HOWEVER, I give a ONE star rating to the HOME OFFICE who sends out 6-8 texts, plus automated phone calls to remind you of an appointment you have had on the books for a year. WHAT AN ANNOYANCE. I understand no shows. BUT, If I have NEVER done a NO SHOW at your office, then I do not need more than 2 reminders the week of my appointment. If you want to send one more a month ahead of time...I can work with that. But every single day?? NO! If this happens next year, I will change my servicing company (before next year's appointment!)

I had a fast, but not rushed, professional but relatable friendly technician to assist me. Which…read moremade it easy....I love the way they send you your results plus they have cute tips to make sure you're understanding

The Social Security Disability doctor at Marvell Medical Services referred me to Touchstone for six…read morex-rays of both knees and my left shoulder. Once inside with the one-page intake paperwork filled out, I didn't have long to wait. There were only a few of us waiting anyway. After getting called to the x-ray room, I was finished in a matter of minutes. Guess the staff do this often enough they don't need that much time. I felt very cared for throughout the whole process. I even ran into a former co-worker from Ole Grapevine Cigars. We had a few minutes to catch up on old times. Who knew one could have a great day seeing doctors?! I did! Make Touchstone your go-to for x-rays and other related services.

They were professional and no waiting. They give you costs ahead of time so you know how much.read more

It is rare that a crew of technicians, receptionists and support staff can make an impression on…read moresomeone who is having to get a CT scan; however, this crew has. They are truly helpful, kind and wanting to get you in. Today is my second time here this month getting scanned. I came back because of the staff at this location. That should speak volumes.