If this clinic is managed like the Arlington, VA clinic, FIND ANOTHER PROVIDER. My experience after a 2/8/2024 service.
LACK OF PATIENT COMPLAINT PROCEDURE
Despite multiple efforts to contact/visit the clinic, the USAVC main number, submitting a Better Business Bureau (BBB) complaint, and a discussion with Ms. Daniel in 4/2024 where she provided me more "contact names", I have NEVER been provided with any courtesy from your corporate entity to address my complaint. USAVC's IAC accreditation requires that there be a patient complaint procedure. THERE IS NONE.
LACK OF OR CARE ABOUT MEDICAL CONTINUITY AND PATIENT SAFETY
My prior records from 2016 were not available nor did medical staff care when I was seen in 2/2024.
FRAUDULENT MEDICAL RECORDS
It took my PCP and I almost two months to obtain my medical records (requested 4/10, obtained late 5/2024). Upon reviewing them, the records provided were either fabricated or "amended" by the treating USAVC physician.
ADVERSE MEDICAL OUTCOME
Three areas of over injection or "blood blisters" 1/4 to 1/2" in diameter were immediately evident at the end of the procedure. Due to my vascular response, I now have more overall leg swelling. In 9 years of vein management, I had never had open venous ulcers as a result. I paid $410 for the "Visual Cosmetic Sclero" to ultimately incur $3,268 in six visits to a wound clinic in order to heal the wounds created by USAVC. USAVC has shown NO clinical concern for my health and wellbeing.
RESEARCH OTHER PROVIDERS BEFORE STEPPING FOOT IN THE USAVC. read more