Purchased my first-ever Apple computer…read more I had a positive experience as the entire staff was very friendly, helpful, and professional. They answered all my questions about my purchase. No pressure whatsoever, and no upselling of any additional products I "had" to have, which was refreshing. The store was well stocked and well organized, making it very easy to walk through all the aisles. Parking is readily available in the huge, private parking lot.

This store doesn't miss a chance to give bad experience to customers,…read moreRecently bought ipad pro 13 inch excellent condition, means it should've been in perfect condition and they charged me for excellent condition as well, i bought it happily and my bad was that I didnt check it right a way because i trusted bestbuy Glendora team , i kept on using my old ipad for couple of weeks , when i started using i saw display was filled with scratches and even had deep scratch as well , Which if bestbuy have to buy will significantly drop the price I took it back to bestbuy and there reply was not that we are sorry we sold claimed as excellent condition ipad "but is poor condition" , they said i ran out of return period and even you were still within return period we still couldn't help you because we dont have any replacement for you So i have to suck 1100$ ipad with ever condition it is

I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

ITech Xpress was amazing! We had a computer that was in the garage collecting dust since 2018. We…read morehad pictures of our puppies that we had been meaning to transfer but of course never got around to it. Long story short we were unable to start the computer and ITech Xpress was there to save the day! The cleaned the computer and was able to get it started as well as transferred the files to an external hard drive. We got our pictures back. Thank you so much!

Came in for a stick drift repair on an Xbox controller. Immaculate service. Explained the different…read moretypes of replacement options and what they were recommended for. Quick repair! I got a working controller for a great price and a warranty to give me some peace of mind. Highly recommend checking then out if you are looking for a repair service!

I had an issue on a pc that required a cmoss battery. Because it was so old, I wasn't sure. Ish and…read moreJames are super experts! Not only are they helpful, they won't up charge you for your lack of knowledge like others. They are actually honest and fair! I came back days later to get my lagging laptop looked at. James gave me some valuable advice to look out for and ways to free space without a charge. I've never been to a repair shop where they would be willing to look at your product without charge. I'd recommend this place :)

It was an enjoyable experience to spend time at Sunny Components and meet Sunny, Theresa, and…read moreMikhail (hope I spelled their names right). We left one audiophile store that could not provide the cable we needed and came to Sunny who said he could help us. Sure enough! While there we sat in his listening room and heard crisp sounds of music as if the singers were standing in the room with us. Such a treat! We left with the cable needed and now a go-to place for high end music components.

Sunil knows his HiFi. He spends more time than anyone I know testing the equipment he sells to…read moreassure compatability and enjoyment in your space. If you care about your system and having a high level of service this is your place in Covina.

Bought my tv a week ago and so far everything is great. Huge upgrade from my previous tv, and for…read morefar less money than I was expecting to pay for a 55" Samsung. Alfredo was extremely helpful. He ran me through the differences in quality and price in their stock, and helped me find the tv that so far is perfect for my family. Alfredo showed absolutely no pressure and Mando was a big help too showing me the quality of the tv and pointed out a slight defect it had which is purely superficial, it doesn't affect picture quality at all. To be honest I wouldn't have noticed it if he didn't point it out. Highly recommend

Sal and Team did a great job installing my very complicated mini split system, they have been very…read moreresponsive with all my questions. I appreciate all there knowledge and detail to work. I would gladly use them again.

When we need things for the house, this is the place to go. They are helpful, friendly provide…read morequality items at an amazing and affordable price. 90 day warranty in store and usually warranty through the manufacturer. We have purchased a couple things from them and they have been amazing to work with.

Do your self a favor and don't waste your time. My Mother and sister came to purchase a hood from…read morethis location. They told her it was brand new and has 0 damage. We went ahead and purchased it and a little while later we finally finished our remodel. An appliance installer came to install the hood yesterday and once he peeled off the stickers he noticed the whole hood is completely dented in. Right when we heard that we called the place and sent them photos and they tell us there's nothing we can do about it even though they told us multiple times it had 0 damage. Horrible customer service. Don't buy from here! SINCE YOU LIKE TO CHANGE YOUR COMMENT 100 times because you have nothing to say I'll add a-bit more! (To come and lie to protect the business you know how to do) But to take care of customers who experienced issues with your merchandise you don't know how to do. PSA we never opened the box until yesterday. So to sit here and lie is just ridiculous. You basically said " if we had the part we'd give it to you but because we don't you'd need to pay for it ". After spending a lot of money on a hood already that turned out to be dented , you're looking to squeeze more money out of customers. This is just unacceptable. THE HOOD WAS NEVER REMOVED OUT OF THE BOX. THEY DID OPEN THE BOX TO SHOW US HOW IT LOOKED. We did not inspect for damage. They told us it had 0 damage and with good faith we purchased it. Don't blame customers for damaged appliances when you yourself know you sell damaged stuff. We contacted you almost 2 months after because we had not finished our kitchen until now and had the chance to install it. "If you really do the most for your customers and "deserve a medal" you would have ordered the damaged part. But you didn't. The first thing you did was informed me we would have to pay for it. So yes you deserve 1 single star. I'd put 0 if I could!!!

I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

Where Lines Go to Die…read more Over 10 people in line. One register open. And a small army of employees in blue shirts standing around doing absolutely nothing except perfecting the art of looking useless. This wasn't understaffing -- this was fully staffed incompetence. Plenty of workers available, zero common sense applied. Customers stacking up while employees just... existed. At no point did anyone think, "Hey, maybe we should open another register." Nope. Just let the line grow and pretend it's not happening. Bold strategy. It's honestly impressive how a major retailer can have so many employees on the floor and still manage to operate like a self-checkout with a personality disorder. Shameless. Embarrassing. And a great reminder why people shop online. One star. And that's me being generous

On Time, Good Service, No issues, Quality of the work was good. Appreciate the professionalism.read more

My husband and I hired Inception to rewire our 1924 home and add some new lights and outlets back…read morein 2020. The worked on our home during March but then finished in August due to some of the city shutdowns. At first, there were some minor issues, such as their new hires trying to avoid installing an outlet for a security camera (it was in the attic so the camera could be outdoors above the main entrance). After everything, we noticed that several mistakes were made, such as the two switches at the front were both connected to the outdoor lights, making the separate functions for the living room light and the outdoor lights pointless. We had to always leave the switches on and then find a light that could work with additional device switches. There was also an issue like this on one of the switches in the kichen, where we don't have separate control over the two different floodlights in the backyard and driveway. Annoying, but we dealt with it because we knew Marco had some new hires during the pandemic and things were just chaotic at the time. I am coming back after 6 years to leave this review because a couple of years ago, we noticed our lights would flicker. It has become worse and is now at the point where we cannot run power tools for working in our garage. We have had to request two second opinions on the electrical work to see what is going on, and both have shown that Marco's rewire was not what we paid for nor was it done well. Some of the electrical wiring was not replaced when we were charged $4500 for replacing all the wiring (we did all the patching on the walls and along with some additional outlets, which saved some money, and the full price was $4800). Marco and the guys he hired also left some of the kitchen wiring in tact that should have been replaced (even though it wasn't knob and tube, it was around 20-30 years old, and I had specifically requested for everything to be new given the poor state of the home from the previous owner who rented it out). The second opinions are certain that most of the wiring they can see in the panel and in the attic are much older than 6 years. We have also identfied the main problem as being with how the rewire was done. Far too many wires were bound together and distributed unevenly into the electrical box. Over several years, the wires are generating too much heat due to the poor techinque of how so many wires were bundled together and run to the same sections of the electrical panel. We are facing another expensive bill of thousands of dollars to make sure our home does not have fire risk and that we can run basic tools and appliances without any issues. The fact that he and his guys did not take a woman homeowner seriously from the start with some of the smaller things should have been enough of a red flag to fire them before they caused the damage they have. My husband mostly worked with them to try to get them to listen to us, but in the end, their work was shoddy and as family, friends, and consultants have explained to us, their sloppy work is the type that won't have issues until late enough that most people won't realize it was their fault. What a scam. And now that I see on other Yelp reviews that Marco sold the company, I wonder why he sold it. If Marco is still out there doing work, I'd avoid him just as much as it seems everyone should avoid Trout or the new buyers.