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    ZAGG - West Towne Mall

    3.7 (3 reviews)
    Open 10:00 am - 9:00 pm

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    Apple Store

    Apple Store

    2.6(163 reviews)
    2.9 mi
    $$$

    A very good store. I was there buying a Mac mini and they did not tell me that I needed to get one…read moreof those apple studio displays. They told me that I could just get a third-party monitor and keyboard. It was great! Why does everyone keep hating on apple Hilldale?

    A ROTTEN APPLE…read more Today I had my first negative experience with Apple. Sorry for the long read, but I'm angry enough to relate what happened. About two weeks ago, I bought a new iMac. The 2019 model I had was working fine, but I wanted to upgrade. I was told BOTH online by a consumer shopping assistant and in the Hilldale store that my current Mac was worth $100 in trade. (Not great, but at least something, for a computer with no issues that was babied). I ordered the new Mac. I picked it up 9 days ago. I was told "you have two weeks to get the data off your old iMac and reinstall the operating system". I took 8 days to get it wiped and ready for trade. Today, taking it in, I was told by the manager at Hilldale... "Oh, it's worth zero now... but you can leave it here and we'll recycle it." I argued the point that they had given me a period of two weeks to get it in for the trade, and he said "Well, I guess in that time it went from $100 to zero. Sorry." I brought it home. I went online with Apple. Talked with "specialists" online about the order who told me, "It looks like 15 hours ago the value dropped from $100 to 0." I said...."You gave me two weeks. I took 8 days. This is a bit ridiculous." It may be the last shopping experience EVER for me at the Hilldale Apple Store. Man, I miss the helpful people at Graphite. I doubt this would have happened.

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    Apple Store
    Apple Store
    Apple Store

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    Spectrum

    Spectrum

    1.7(18 reviews)
    2.9 mi

    We stopped by the Spectrum store in Hilldale to return our equipment modem after disconnecting our…read moreservice. Since we came around 6 pm, there was no line, which was great. We walked right up to the counter, gave them our service address, and completed the return. The whole process took about 10 minutes quick and easy! Store was clean with friendly staff. Lots of parking in Hildale garage.

    I'd REALLY like a more reliable partner for my internet and cable services. We've been battling…read morepixilation on our devices for YEARS. Each time we report it, they just kinda of appease us with basic troubleshooting (replace this device, try turning up the signal, etc.). Rarely does it help. Our latest issue came when I lost internet for three days. I work from home, so it's kind of important. They wouldn't prioritize me since it was just me, so I had to wait, costing me a day off and all my mobile data as I used my hotspot. Finally a tech came out and said the cable from the pillar outside was pretty old (aka "original"), so he ran new stuff to my house. They'd send someone a couple days later to bury it. Cool - things seemed better after that. However, that night (like at 3am), a truck pulled up and monkeyed with that box. The next morning, I was down again - all services. Calling it in started troubleshooting all over from scratch. Like, you couldn't just look up the work order to see what those guys did? And have them come fix it?? LONG story short, it was a big issue, and had any homes been downstream from me, they would have had issues too (so the cable-burying guy told me). Eventually they got it working again. But hey - guess what? I stlil have some pixilation watching TV... So after all that, I'm really no better off than I was before. Thanks guys.

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    Spectrum
    Spectrum
    Spectrum

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    Authorized Retailer UScellular & T-Mobile

    Authorized Retailer UScellular & T-Mobile

    1.0(1 review)
    2.9 mi

    Actually the guy in the photo messed up my families entire account somehow. It took weeks to one…read moreday figure out why our bills were not accurate. Several months passed and when I finally got around to stopping by the office I was told that that employee screwed up a whole bunch of stuff and had been fired months ago. Finally, I believe, around 2 years of completely losing my mind about how much money we were being overcharged someone eventually realized the mistake and in the end we were still TSOL. I can't remember how many years we've been with this company, but when we first got into their service, I was still working for their parent company (TDS TELECOM used to be a parent company, I'm not sure if they still have any affiliation) and at that time it was free, as a benefit package with my job. That was 2006. If T mobile didn't suck so bad they'd be an option. Verizon, same thing. Now that I think about it, and can't think of any other companies, I'm recollecting the cold hard reality that my actual immediate home address is in a strange dead zone. Meaning that US Cellular was the one service that my house could get a decent signal. That was years ago, but the two neighbors that I recently spoke to about this issue told me they too were stuck inside the US Cellular web network because of that same problem. I wanted to delete my review, since I now pretty much despise Yelp. I'm systematically trying to delete every single one of my reviews but it takes more time to get rid of them than it did to write them in the first place. Well, not really but it's a damn pain.

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    Authorized Retailer UScellular & T-Mobile
    Authorized Retailer UScellular & T-Mobile
    Authorized Retailer UScellular & T-Mobile - The US Cell Dude, Nico C.

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    The US Cell Dude, Nico C.

    ZAGG - West Towne Mall - cellphoneaccessories - Updated June 2026

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