We moved back to Maine a few years ago after several years in Florida. We turned to Spectrum to set…read moreus up. We only needed Wi-Fi and weren't interested in a cable package. They applied no real pressure to sell us more, so that was fine. They were also helpful getting our Wi-Fi set up, both in person and on the phone. During the first few years the service was nothing but excellent. Our download speed is excellent, and I think we just lost our Wi-Fi a couple of times briefly. The service seems more spotty recently, not with outages but rather with clocking and delays in websites or our smart tv apps. However, that could be related to our having several more devices using the service than we used to have. But my most recent interaction with Spectrum was dropping off equipment for our neighbor who is in Florida. I was surprised to learn the Spectrum office was open 12-5 on Sundays. It was convenient for us that day, but I am not sure it is worth being open for just five hours. Not great for the employees, but it worked for us. If you do go in without an appointment, be sure to sign in at the computer station at the front of the store. I walked right by it and was told by someone else. The employee who dealt with us was fine. Now a rival new service in town is promising better Wi-Fi for $10 less, but I saw in the fine print that after the first year the regular price kicks in for $10 more, so we are sticking to the known quantity for now.

Poor hiring practices by either people too incompetent or too lazy in general. When you coordinate…read morean interview that the applicant agreed to. No phone call or email and the job listing completely vanishes. Especially if you had a couple applicants from the veteran community it doesn't look good. If you found someone to fill the position cool, professional courtesy of notifying all the applicants would be appreciated so then we are not wasting our time. And people still ask "why is it 22 a day?" And it's because of the unqualified and uncaring people put in those positions that we, not only veterans, have wade through just to talk to someone for a job opportunity. Looking through, observing and talking to others who have had bad experiences with this spectrum location I can't say that I'm disappointed that I wont have to deal with it. Dealt with plenty of toxicity through my military career and can guarantee this location and the lack professionalism they have shown that they can get bent.

I have worked w/ these folks for several years now. Stefani is very knowledgeable and very easy to…read morework with. Kim and the other folks in the office are always very nice and get right back to me. Their products arrive on time and have always looked great. When I do not know exactly what I want, they give great suggestions. When I needed an item quickly, they were able to suggest several options. We went with tote bags and we received them in 3 days for no additional cost. It was the perfect item for my last minute event. I would highly recommend them to anyone looking for logo items or decorated clothing.

From the owner: A Maine based company offering promotional products - your logo here - on cups, mugs, shirts,…read morecalendars, folders, pens, awards, trade show items, and more.

horrible just horrible do not waste your money!! Slow when you have it but good luck getting a…read moreconnection! they say sorry on the phone do nothing about it and still charge you. They suck!

If you want to turn a one hour movie into a two hour movie, the Redzone wireless is the choice for…read moreyou. If you love to watch the buffer loading symbol in all of your favorite apps then call them you will not be disappointed. If you want to spend 8-10 hours waiting for a game to download then you have come to the right place. If you love using your phone for a hotspot while your actual internet just sits and buffers this is 100% for you. However, if you want to watch a one our movie in an actual hour then don't come here you will be disappointed. If you want to buy a game and play it the same day, don't come here it won't happen. After coming on to three years of tolerating this service provider and having multiple people come over our pain is finally over because a new internet provider is here I can say good riddance to this company.

My wife went to the Belfast store for some technical help. What a joke that was. The staff was…read morevisiting with friends , telling jokes , and to beat all eating lunch while customers were waiting in line. After a long wait the girl wiped part of her meal off her shirt and waited on my wife. She fixed her problem and the problem was back before she got home. we have been US Cellular customers since bag phones but it looks like it may be time to change to another provider.

Terrible customer service. The store is filthy and smells awful. People that work there won't even…read moreget out of their seat to help you. Would rather play on their phones then help at all. What a horrible representation if US Cellular.

Husband has attempted to pay his bill 4 days in a row, line of people waiting is out the door! They…read moredefinitely need more staff, one just to take payments. His phone service was turned off, someone from TMobile customer service called him yesterday and said they set him up with an appt for 1pm, when he got there the office had not been notified of his appt., said they don't do appt.'s. He is disabled and has a bad hip needing to use crutches. Not impressed, poor customer service!!

A BIG SHOUTOUT TO Samantha at US Cellular my phone lost it mind and I need to call my wife in…read moreanother state. She was helpful, knowledgeable, friendly, as a result of her interaction with me I will be using US CELLULAR for all my cell needs. Thank you Samantha.

We recently moved into a new house, and because of the concrete block construction, cell service…read morewas very poor inside. I purchased a cell signal booster, but decided that I needed a professional for the install. Jeff at K Tronics was punctual, polite, professional, and extremely competent. He worked with us to maximize our signal throughout the house, and his workmanship was neat and of high quality. I cannot recommend K Tronics highly enough. The results are excellent.

We would highly recommend anyone looking to change over to Dish TV to contact K Tronics in Madison…read more Laurie the shop person was very knowledgeable and pleasant to work with and the owner Jeff was extremely professional, pleasant and took the extra time to make sure all our equipment was working properly ( 1 DVR Hopper 3 and 4 wi fi Joey boxes ). He also gave a really nice tutorial on how to operate the new equipment. We feel Jeff made the switch to Dish an easy experience and we are truly enjoying our new system. Pete & Kathy C.

Every single person working yesterday when we came in was so friendly and helpful. We had to spend…read moreseveral hours there switching our cell service and purchasing new phones, but Kevin was so helpful, friendly and funny. We are very happy with the new plan and highly recommend them. Thanks to the whole team who spent Saturday with us!

Horrible customer service unreliable and they lie. Don't get that terrible service. You will regret…read moreit. 1st they said service will be back at 11 o' clock than 2 o'clock now maybe 5 o'clock who does that?

Tried to get help on the phone today, I was transferred 6 times, which took a total of an 2 hours…read morebefore I talked to anyone that had any idea what I was talking about. The person on the phone before the transfer always saying it wasn't there department, then transferring me to someone who didn't know why I was transferred to them. All I wanted to know is why my upload MPBS was so slow (7mbps) when I was paying for (20mbps) more, very simple.

On behalf of my elderly mothers attempted to return a piece of unused internet equipment she is…read morebeing charged for on a monthly basis. She has likely paid thousands over the years for this type of unneeded add- ons. I was told she had to authorize me through a customer service 800 numbers. I explained I wouldn't br able to return on her behalf and this fee would continue to come out of her fixed income. I asked for a manger. Carl claimed they don't have one. I'm pretty sure this guy has a boss. I asked to have her authorization me over the phone on-site. Carl refused to take her call " she has to call customer service" , "Carl aren't you customer service". Elder abuse by company like spectrum is how they continue to prey on the population this utility serves. There are laws again this type of elder abuse. I'll have to look into how to report this incident.