O man Horrible Internet speeds here issues with the service that really effects what you are…read moregetting. http://www.netwurx.net/residential/86-residential-wireless 1. they are selling you minimum 6 meg service but if you downloading something that's over 60 meg soon as you hit that 60 mgs you get dropped they claim to 1 meg but the service actually downloads at - 60 to 80 kilo bytes, tested this if you are downloading a 5 gig game or something in steam will show you what your download speed is and the steam service can handle speeds of up to 50 meg my friend has a 60 meg connection thro and he downloads speeds of 50 meg second on steam. so I know that it issue with my ISP only allowing me to download at a constant speed of 60 to 80 kilo bytes - even thought you are paying for 6 megs according. 2. even at the highest level which you are paying for 8 megs they only claim you might get max of 5 megs if you download any thing higher then 300 megs. 3. the service is horrible here's deal you can log into the modem that connects from your wireless end to there tower - my connection is always establish and strong in fact I can see the tower from my window. The problem is that, if you are doing something like downloading Garmin updates or files - or video games, or using team speak to chat or watching movies on you tube it does not matter what service package you get form them, even if you have prefect connection they and you have access to internet like google those long running services that you are using if your connected to them for any length of time they will just randomly disconnect you from them, you internet will not drop you will not get disconnected from the internet - you just get disconnected from the service you are using it will time out. the only reason any one goes with this company is because if you live min out of any town you have no internet options at all in this area, so there is no competition at all and so netwurx does not care. also things like Huge net has horrible service also for doing any type of gaming or voice chat. due to fact that it takes so long for radio waves to get from earth to a sat and back. so there is no good internet options any where out side of the towns.

We originally subscribed with Netwurx because we strongly believe in supporting privately-owned…read morecompanies. Netwurx is such and it's been interesting to watch it grow from the ground up during the 15+ years it was our ISP. As an internet service provider, Netwurx has some positive things going for it. It's a high speed internet option for the rural communities of southeastern Wisconsin, an area that, in spite of being located between Milwaukee and Madison, actually doesn't have many options. When you call support you actually get a live person, and usually one of the same 2-3 people. The subscriber fee is comparable to other ISPs. Some people have good reception with it. Netwurx also has some negatives and here's why we no longer subscribe to them. Apparently we are some of those who DON'T get good reception with Netwurx. Even though we live on a hill and were just a few miles from one of their transmitting towers, we just could not make a reliable connection. Netwurx told us we couldn't use their 2.4 and 5.2 GHz modules because we weren't in clear site of their tower. Instead we were put on 900 MHz which apparently is affected by lots of fellow users, like ham radio operators, etc. Anyway, our reception was always slow, slow, slow. And our connection was always dropping at any given time. This poor reception continued over the years, even though we upgraded computers, routers, Canopy Subscriber Module (antenna) and connecting cables. The most frustrating thing however was the attitude Netwurx gave us whenever we called for support. Yes, you get a live person but they weren't always friendly. More times than not, they told us the problem was our fault or that we were the only one having poor reception (right or wrong, that's not really what any customer wants to hear). We always felt that they didn't take our issue seriously. Their onsite service technicians were out and out rude. Interestingly, we now have changed to satellite for our internet and we're getting great reception. A recent speed check clocked in at 10 Mgbs. While certainly not as fast as cable, it's lightyears faster than we ever got with Netwurx. And most impressively, their technicians are friendly, respectful and helpful.

This place is awesome! For a tech geek like myself, I walk in there and someone can always answer…read moremy tough questions. They have a ton of stuff... cameras, cell phones, satellite tv, security systems... It's like a Radio Shack with people that know what they're talking about!

For a rural community internet provider these guys depend on lot of factors. Ie clear line of view…read moreto the antenna etc... What I have a huge issue with is the contract. EVergent wants you to sign a 3 year contract with them. Not 1 not 2 but 3 whole years. Technology changes fast and every six months or so there is something new on the internet front. We pay around $150 for 20mbs. That we started couple of years back. Now $150 will bet you 60mbs speed. But they refuse to upgrade us without signing a contract for 3 years. Their explanation is that they invest in the service and they want to keep their customers. Don't get locked in for 3 years for technology that is going to change drastically in a year.

If you have ANY other option, avoid Evergent. I unfortunately don't have any other options and…read morehave had to suffer with unreliable service that is often owner than I pay for. Tech support on the phone is only instructed to take an hour of your time to make sure that the problem is not with your wires (it has ALWAYS been Evergent's problem) and then tier 2 support only work when I am at work. In my opinion, they know that most customers have no other choice for Internet, so they show no integrity when it comes to delivering customer service.

I HIGHLY advise anyone and everyone not to use this so called company. In order to get ANYTHING…read moredone to your account, they have a 24 hour time frame you have to wait for a tech2 programmer to call you... Not just a regular 24 time frame, but a 24 hour time frame based off of their scheduled 8 hour days!! Do the math, and they have stuck you with 3... that's right, THREE DAYS in all actuality! Their "managers" do not even have access to anything to assist a business owner such as myself in desperate need of their assistance. I could go on, but I think I've vented enough. I had no choice but to give at least 1 star as a rating.

I have never been treated with such disregard and with the worst customer service ever. I have not…read morehad internet for 3 days, finally get it connected and within 5 hours it disconnects again. Couldn't even get a signal up to 5mbps when we are supposed to be paying for 10mbps. Have called numerous times with zero actual help or attention to our problem. I am appalled that this company is still able to be in business. I don't even want to put one star on this rating because they do not even deserve that. I will be looking for further ways to voice my displeasure and utter frustration with this company.

I live in an apartment building that had provided new lease terms since last year, that essentially…read moreforce residents to use this wifi. It is actual garbage. Before we had Spectrum, and everything was fine, it would be a bit spotty mostly at night, but it never went fully out for hours. Well, this one does. This now makes the second time the wifi has been down for the entire building, and its been 9 hours and counting. Not to mention it is laggy and spotty at all times of the day, especially with multiple people on it. At least our other wifi was usable. What the fuck is the point in having wifi you cant even use? And when I call the customer support line, the dude himself didnt even know what the issue was. This is ridiculous, and the incompetency is clear. Run for your life if you are thinking of using this.​

Just got off of the phone with Cindy, a lovely woman who set me up with new service. She was super…read morekind and helpful! Can't wait for my service to be installed next week! I'll be back to let you know how service is. :) I'm a heavy user so fingers crossed!

Today I received two texts and an email reminding me about my 11 o'clock appointment. When I…read morearrived at 10:55, I was sent two more texts, one saying I was now in the queue and the other that I was first in the queue. I could see 5 staff; there may have been more elsewhere. I was given the appointment a week earlier, but also told to come back specifically on this date to see the new company phones I'd be purchasing. I was also told that the representative could see two discounts that would apply once I ordered my new phones. At 11:15 the representative approached and asked how he could help. Once I reminded him that he told me to come in, he apologized that the phones were indeed not there AND he was wrong about the discounted rate. He tried to work with a manager on this, but she was disinterested and simultaneously holding two phones, while looking at a desktop screen and a tablet. Every person there was holding two phones--it was a Saturday Night Live skit. Folks were a bit put out when I noted that the automated messages were there to assure them that I didn't waste their time, but they failed to contact me so I didn't waste mine. I also noted that I had been standing for this entire conversation because the place lacks chairs. The service representative wrote his name and number on a post-it, encouraging me to call if he could help in any way. I'm sure it was lost on everyone that this post-it in lieu of a business card looks pathetic.

Took my mother to have her phone looked at because it doesn't work. 1st person took out battery,…read moreput it back in and said "see it works". It didn't work. Then we decided to buy a new phone. Kept asking about the different phones but since my mom is pre pay and not under contract we were told..well they're all the same. No they are not! Once we picked a phone they looked at old phone and said oh we can't transfer info because this phone doesn't work. It was at this point that we left. We were only customers in store. 3 clerks behind counter and they never looked up or offered to help us. Done with thos company.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

If you have a balance, try and start service with another carrier, then, when your spectrum phone…read morelocks, pay off your accelerated bill, then you'll get a year free. Im saving $666.00 . With spectrum. Then act like you are inept, the process goes so much smoother. ​​

Outages are a real issue with this company. Definitely will look for another Internet provider!read more

Great manager! Super at explaining everything and looking for the best price…read more We went in on a Friday afternoon and left at closing. We got two new phone and the store was super busy.

HORRIBLE EXPERIENCE DO NOT COME HERE. My wife and I stopped…read morein to buy two new phones, that's it. I specified with the rep that we wanted the plans to remain the same because our old plan had HBO MAX included. Well he ended up changing our plan without telling me and added an additional $10 onto the bill for a useless feature. I came back in to get this resolved and they refused to fix it. The manager even refused to talk to me about it. With the rep telling me that I had to call AT&T to voice my complaint. What's the point of an AT&T store if they can't directly manage my phone plan? This is ridiculous I've been an AT&T customer for over 15 years. From this experience I'm going to drop my plan with them and go elsewhere. AGAIN DO NOT COME HERE FOR ANYTHING, THEY WILL MESS IT ALL UP.