Absolutely the worst in store experience I've had. The customer service is lacking. No worries…read moreabout assisting customers. There were 7 behind me and took close to an hour to be handed a pamphlet with an assistance number for me to call on my phone with a dead screen. Will not return to this store and am considering changing services and I've had AT&T for over 20 years.

I would have given a zero if i could. Inwent today 7 feb 2026 and signed in. Said 4 were in front…read moreof me. I took a seat and waited. I saw 5 people come in after me and most didnt sign in and were assisted before folks that were there before them. After an hour of no help and watching others come and go i left with no assistance. Needless to say i wont be back atbthis store

I have been here for over thirty minutes with only one worker here and he said the other worker is…read moreon lunch break. How long is the lunch breaks? I have been here over thirty minutes. Customer service for T Mobile has truly declined since getting Sprint.

So after trying online and at the corporate store they were not able to help. The manager was not…read morevery helpful. So I went over to this one and met Mason. I told him the situation, showed him the conversations with the online agent. He was able to get me into pretty much what I wanted from the git go. New phone, (with trade), lower monthly cost and basically the same entertainment package. Only thing he said he couldn't do was waive the 40 dollar activation fee which the online agent said they could do. Not sure I understand why he couldn't but it is what it is. He took care of everything for me.

We went in to get my wife a new phone at Verizon and we're met by Brent Faith. After talking with…read moreBrent and going over all the plans, we were both able to get new phones that cost us only an additional $17 per month. Brent was very courteous and professional from the start. He made sure our phones had all the data transferred and working properly before we left. Brent was a real pleasure to deal with and will go back to this location for our future needs.

I was considering selling our old phones on eBay, but I didn't want to spend all that time and…read moreeffort. I decided to try here first and they gave me a good price for them and had cash in hand in minutes. Great experience, and will be back.

Can't say enough good things about the folks up here. I had issues after purchasing an iPhone 13…read moremini where the issues could've very easily been told it was sold as is or was out of warranty but they didn't. It was replaced on the spot. Then again had issues with the battery which was again not the fault of them to which they asked 0 questions and replaced the battery free of charge within 30 minutes of showing up. Can't recommend them enough!!!

So I was going to stop and see about the options as I'm always looking to save some money. There…read moredidn't appear to be anyone inside but I noticed a vehicle on the side with the door open and a person inside the vehicle. I waited a few in front of the bldg but they nvr acknowledged or moved so after a few minutes a left. Not sure what was up. Don't know on the value.

Not very nice, they told me it would be 15-20 min before they could get to me. That's not a…read moreproblem, but while I was in there the phone rang several times and the lady at the counter kept ignoring it, and kept telling staff to not answer. While I was on my way to the store I kept calling with no answer. There was 1 customer in front of me. It's not like they were busy.

So I went back here after getting some info from the online agent with the phone and options. I…read moreguess the manager met me and I told him what I was after. Instead of dealing with me he handed me off to an associate. We started talking but the manager kept interjecting into the conversation When I asked who I was dealing with he stated it was him so I asked him to sit down where the other associate was so we could talk. He refused so the conversation was a little louder than normal so other customers could hear. He finally told me the deal online was from corporate and wasn't good with them. Enough for me to go elsewhere which I did. So off to The other Verizon store and they were able to fix me right up. Then I found out the previous store was the corporate store so not sure if he was correct about waving the activation fee. Verizon has been good to me but this store just didn't work out well either time I was there.

I love being a Verizon customer. I don't agree that Disney plus is only available to contract…read morecustomers. PrePaid customers spend just as much. As long and you pay a monthly amount to this cellular net provider you should be entitled to this feature.

Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Midwest City store today.

This is a great, family-owned business. Their customer service is incredible...FIVE STARS!read more

I went in panicking because my daughter had broken her iPad charger into her iPad. I had very…read morelittle Hope it was going to be able to be removed, and they got it out within 20 minutes. We've been back multiple times. Great people and great business!!!