Absolutely the worst in store experience I've had. The customer service is lacking. No worries…read moreabout assisting customers. There were 7 behind me and took close to an hour to be handed a pamphlet with an assistance number for me to call on my phone with a dead screen. Will not return to this store and am considering changing services and I've had AT&T for over 20 years.

I would have given a zero if i could. Inwent today 7 feb 2026 and signed in. Said 4 were in front…read moreof me. I took a seat and waited. I saw 5 people come in after me and most didnt sign in and were assisted before folks that were there before them. After an hour of no help and watching others come and go i left with no assistance. Needless to say i wont be back atbthis store

So after trying online and at the corporate store they were not able to help. The manager was not…read morevery helpful. So I went over to this one and met Mason. I told him the situation, showed him the conversations with the online agent. He was able to get me into pretty much what I wanted from the git go. New phone, (with trade), lower monthly cost and basically the same entertainment package. Only thing he said he couldn't do was waive the 40 dollar activation fee which the online agent said they could do. Not sure I understand why he couldn't but it is what it is. He took care of everything for me.

We went in to get my wife a new phone at Verizon and we're met by Brent Faith. After talking with…read moreBrent and going over all the plans, we were both able to get new phones that cost us only an additional $17 per month. Brent was very courteous and professional from the start. He made sure our phones had all the data transferred and working properly before we left. Brent was a real pleasure to deal with and will go back to this location for our future needs.

When speaking with a representative via ebay for this company the customer services was NOT good…read more They talk down to you and are passive aggressive in their comments to you. After my interaction with the rep he response to me was "sorry not sorry" I had planned on making a purchase but after the interactions I have changed my mind.

Travis and his staff are top shelf customer service. Prices are good and vet friendly. Go see…read morethese guys before you buy new, keep your money local, support small business.

I was considering selling our old phones on eBay, but I didn't want to spend all that time and…read moreeffort. I decided to try here first and they gave me a good price for them and had cash in hand in minutes. Great experience, and will be back.

Can't say enough good things about the folks up here. I had issues after purchasing an iPhone 13…read moremini where the issues could've very easily been told it was sold as is or was out of warranty but they didn't. It was replaced on the spot. Then again had issues with the battery which was again not the fault of them to which they asked 0 questions and replaced the battery free of charge within 30 minutes of showing up. Can't recommend them enough!!!

Went to get my mom a new phone Gary was the gentlemen who helped us. He was wonderful very customer…read morefocused and personal knew his stuff. Made it a very pleasant experience. I would recommend this store and expectedly Gary to anyone.

I always end up being helped by Gary. He is great and very helpful. All other staff have been…read morepleasant as well. However the store is always busy. There is always a line. It takes forever to finally get help. They need to hire more people.

So today I cut the cox cable and save almost 200 dollars on my bill. Quinton, the young man tht…read morehelped, me was very nice and professional. We got everything turned in and off. Just waiting for the change on the bill. Only complaint is there were quite a few folks in the queue and only a couple associates working. There were others there but not working with customers.

Great Cox store where I was able to return my router and also purchase some nice cases and chargers…read morefor my iPhone16. Exceptional and prompt service as well - highly recommended!

Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Midwest City store today.

Tyler & Justin warmly welcomed us into the store, listened to our woes, & offered a quick &…read moreaffordable options to replacing our broken phone. They really knew their stuff & had multiple options/suggestions of fixes for the situation. Would highly recommend!

We brought my daughters iPhone in- it was completely dead and the Apple Store didn't give us any…read morehope of getting any data off of it. We went to 911 phone repair hoping they could help. We were pleasantly surprised when we spoke to Trey, Trey was very clear in communicating and detailed in what would be done. Thankfully Trey was able to get all the data off in a very timely manner! Huge thank you to Trey!! I'd definitely recommend their services.

Really!!!!! Sitting here already 30 minutes, 2 agents two customers at counter two in line, agents…read morehaven't welcomed nor said one word to us waiting!!!!! Now it's been 40 minutes, THIS IS RIDICULOUS!'!!!!!!!!!

My husband And I went to the Midwest City store last week to update our phones. The computers were…read moredown so we couldn't change phones but the staff was very rude & inconsiderate. 6 of the seven staff were just setting around visiting. I asked if they had a restroom & 1 staff was going to show me where it was, then another one said no I couldn't use it. We will find another store from now on.

So I was going to stop and see about the options as I'm always looking to save some money. There…read moredidn't appear to be anyone inside but I noticed a vehicle on the side with the door open and a person inside the vehicle. I waited a few in front of the bldg but they nvr acknowledged or moved so after a few minutes a left. Not sure what was up. Don't know on the value.

Not very nice, they told me it would be 15-20 min before they could get to me. That's not a…read moreproblem, but while I was in there the phone rang several times and the lady at the counter kept ignoring it, and kept telling staff to not answer. While I was on my way to the store I kept calling with no answer. There was 1 customer in front of me. It's not like they were busy.