Wireless Solutions gets the job done right!! I thought my Ipad Air was done, but they restored it…read moreto factory reset and I have a working Ipad Air again. So happy that my Apple product is still working and it was quite reasonable to get it fixed by them. Nice Work!!

Angel Ezekiel Payes had been disrespecting and Harassing me Since I put that first review up. I am…read morewarning you, He will fix your phone but hack it to get your info and steal your stuff

My husband and I have been trying to switch carriers , will not name them :( We have been over…read morecharged for too long. Finally had a free Saturday so we decided to stop in Verizon to see what kind of deals they had . We were met by Bryan N. I knew as soon as he shook our hands we were going to not just be customers but friends also. He had our back and took care of us from the very start. He was polite and kind and professional but VERY funny. He went above and beyond for us. And for that I am very thankful.

So after trying online and at the corporate store they were not able to help. The manager was not…read morevery helpful. So I went over to this one and met Mason. I told him the situation, showed him the conversations with the online agent. He was able to get me into pretty much what I wanted from the git go. New phone, (with trade), lower monthly cost and basically the same entertainment package. Only thing he said he couldn't do was waive the 40 dollar activation fee which the online agent said they could do. Not sure I understand why he couldn't but it is what it is. He took care of everything for me.

I was considering selling our old phones on eBay, but I didn't want to spend all that time and…read moreeffort. I decided to try here first and they gave me a good price for them and had cash in hand in minutes. Great experience, and will be back.

Can't say enough good things about the folks up here. I had issues after purchasing an iPhone 13…read moremini where the issues could've very easily been told it was sold as is or was out of warranty but they didn't. It was replaced on the spot. Then again had issues with the battery which was again not the fault of them to which they asked 0 questions and replaced the battery free of charge within 30 minutes of showing up. Can't recommend them enough!!!

Felt Like a Setup from the Start - Wrong Phones, Surprise Charges, and No Accountability…read more I should've known better. My wife and I went in to upgrade our phones and clearly asked for the Motorola G Stylus 2025 -- we even discussed with the store manager, Valerie P., that the stylus version was $50 and the base model was $5. I chose it specifically because I need the stylus. She nodded along, no issues. Then, when she walked off to grab the phones, she casually said, "So y'all want the Motorola G 2025," -- dropping the word "stylus." We didn't catch it because our entire conversation was about the stylus model, and honestly, it felt intentional in hindsight. She rang us up: my wife paid around $83, I paid around $80, and we both assumed that aligned with the stylus upgrade + activation + taxes. Later, we realized the phones had no stylus, and Valerie's answer? "You didn't say stylus." "We don't even have that one in stock." So she charged us the price we expected for the stylus model -- knowing full well she was giving us the cheaper version. It gets worse: when we said we'd just order phone cases online, she told us, "Don't worry, I got you." Made it sound like they were on the house. Only later did we see that we had been charged for both cases, and now she's refusing to return them. On top of that, she threw away the case packaging on the spot, which made a return impossible. When my wife calmly asked for a district manager's number, Valerie asked her to leave the store. We later called Boost customer service and got nowhere -- no escalation, no help, no accountability. Valerie even mentioned she trains other employees on how these sales are handled -- which really makes us wonder how many others have had this happen. Check Reddit -- it's not just us. We're now stuck with the wrong phones, charged for accessories we didn't want, and left with no way to fix it. This store needs to be investigated, and Boost needs to do better.

Tyler & Justin warmly welcomed us into the store, listened to our woes, & offered a quick &…read moreaffordable options to replacing our broken phone. They really knew their stuff & had multiple options/suggestions of fixes for the situation. Would highly recommend!

We brought my daughters iPhone in- it was completely dead and the Apple Store didn't give us any…read morehope of getting any data off of it. We went to 911 phone repair hoping they could help. We were pleasantly surprised when we spoke to Trey, Trey was very clear in communicating and detailed in what would be done. Thankfully Trey was able to get all the data off in a very timely manner! Huge thank you to Trey!! I'd definitely recommend their services.

Really helpful crew, great service, got all my photos transferred from my broken phone to my new…read morephone for a great price

I went with them to get my front glass changed on May 5th. Didn't last long, they did a poor job…read moreinstalling the front screen. It is slowly coming off as you can see in this picture $300+ for a shitty job is not okay!!!

So I went back here after getting some info from the online agent with the phone and options. I…read moreguess the manager met me and I told him what I was after. Instead of dealing with me he handed me off to an associate. We started talking but the manager kept interjecting into the conversation When I asked who I was dealing with he stated it was him so I asked him to sit down where the other associate was so we could talk. He refused so the conversation was a little louder than normal so other customers could hear. He finally told me the deal online was from corporate and wasn't good with them. Enough for me to go elsewhere which I did. So off to The other Verizon store and they were able to fix me right up. Then I found out the previous store was the corporate store so not sure if he was correct about waving the activation fee. Verizon has been good to me but this store just didn't work out well either time I was there.

I love being a Verizon customer. I don't agree that Disney plus is only available to contract…read morecustomers. PrePaid customers spend just as much. As long and you pay a monthly amount to this cellular net provider you should be entitled to this feature.