It isn't there anymore. It closed down a bit after Covid started. There were long lines to get in…read moreand you had to have an appointment. A few months later I tried to make an appointment and couldn't. When I went to Staples, I saw that the letters had been taken down and the sign said it closed. Use another one.

They better need a humane heart that thirsts to serve people than not. It is easy to say no, but it…read moreis better to understand people's situation and help them.

I spoke with a gentleman on the phone by the name of Mr Payton…read more My phone was disconnected bcuz My phone is broken Needless to say Mr Payton called me back and finished the conversation The survey didn't come on the phone after we finished talking So I'm here to say MR PAYTON WAS VERY FRIENDLY AND HELPFUL WE NEED MORE PPL IN THE WORLD LIKE MR PAYTON I'M GLAD IT WAS HIM THAT ANSWERED THE CALL FROM ME

While waiting in line before they opened at the Rockville Social Security office a man announced…read moreeverything that would be able to be able to take care of and things that cannot be taken care of because of the government shut down thank you Trump and the man who took care of me was very professional answered all my questions and I leave 100% review!!!

Been to several different MVA locations over the years and by far, this one wins the Rudest…read moreEmployees Prize. For the love of G-d, don't ask questions on what one needs to do for the MVA services they supposedly provide...unless you want rolling eyeballs and testy responses as the answer. What could improve? Start by hiring user friendly staff without a crap attitude...

The employee with purple hair was incredibly rude and unfair, she refused to serve me based on a…read moreprior experience and was defensive and ultimately refused to help me. I made a basic error navigating the check in link and stood in line calmly asking if she could help me. She harassed me and it was completely retaliatory, she admitted she recognized me once she did and that was when she told me so and to "STOP!" talking, then raised her voice at me and interrupted me telling me to stop raising my voice (I wasn't, and it was ironic because she yelled this at me). At a prior appointment attempting to get my license, I worked with her and during the appointment she told me that the customer service rep I spoke with did not know what she was talking about, I calmly and reasonably expressed my frustration that the customer service had given me wrong information (I had to make a new appointment and come back), I left. Then, during the follow up appointment this morning while asking for help during check in while speaking to me she said "I recognize you" interrupting me, literally yelled "STOP!" at me and told me to leave while I was calmly asking her a question. She completely victimized herself while acting like a bully, meanwhile the security guard was sitting arms crossed half asleep because I am guessing they are used to her outbursts and it is not indicative of an emergency. This behavior and treatment is completely unprofessional and unfair. Calm assertion from a woman is not aggression, she acted like I was a threat by being direct and composed. I missed my appointment because she refused to speak with me and she admitted it was because it was me.

Was great..wasn't too many people the guard really knows her job and she was pleasant, the clerk…read morethat helped me was on the ball..she took time to explain everything to me

I'm disabled and unable to work. My only income is through Social Security, and I have rarely…read moreexperienced anything but consummate cruelty and contempt from the people working here. Due to a "technical error," this office spent years trying to recoup an overpayment that did not exist, slashing my benefits to recoup the money that I supposedly owed them and forcing me through the repeated stress of appealing their decision. I cannot count how many times I called them, quite literally begging someone (anyone) to just look at my file, where they'd be able to see that I didn't owe anything. They would reinstate my benefits temporarily, usually without any formal acknowledgment, only to cut them again. This cycle continued for over five years, and I got different explanations every single time for why it was happening. Last year, I called Jamie Raskin's office in a desperate bid for help. According to the intern who followed up on my behalf, this whole thing was due to a "technical error" in SSA's system which has supposedly been fixed. But now right after that they were finally forced to concede it was their fault, not mine, I'm up for redetermination, and the nonsense has begun immediately. They have at this point completely stopped my benefits because, and I quote, "USPS failed to deliver a piece of mail to your stated address and since you're already in redetermination, your payments have been stopped until this is all sorted out." When will it be sorted out? When the stars align. Until then, my family has to make due with a $300 bank balance. Other fun experiences at this particular branch: - 3-5 hour wait times, even if you get there before the office opens. - Being refused appointments when trying to make them. - Having requests for formal, in-person case reviews completely ignored. - Magically changing paperwork deadlines (one notice will say you have until the 28th, the next will say the 24th) - A constantly-rotating door of case workers, not a single one of which has ever returned a phone call. - The time I hand-delivered our new lease to the office, asked for some proof that we brought it to them, was yelled at for wanting proof ("we're not going to lose it!") and then they lost it. Was told two years later that I failed to update my address in a timely manner and my benefits were once again cut.

My husband was bathing our dog, Roscoe, in the utility sink. OMG one of Roscoe's toes got stuck in…read morethe drain. . He was frantic and panicked (so was I). There was no way for us to open the pipe and pull Roscoe's toe out. I remembered tales of firefighters rescuing kitties in trees, so I called 911. I told the dispatcher it was a dog, not a "true" emergency (Of course to me, my husband, and Roscoe it was). I didn't know who else to call. Five minutes later the dispatcher called me . KVFD was on its way. My heroes. Even now, 5 years later, I still feel that thick thud of helplessness deep in the well of my stomach. But OMG KVFD were at the Starbucks right across University! They drove to our street and stopped in front at our house. I don't remember if they had lights and sirens on -- I imagine they did.. Of course they did. My heroes.. I was surrounded by four handsome men in the basement (my husband included) as they assessed the situation and determined the best way to approach it.. One went out and got tools.. I paced back and forth like a lunatic. In fewer than five minutes, my heart dog and his toe were freed from the drain. My heroes. There were no emergencies at the time the dispatcher contacted them, and these men were able to come right away. They didn't have to. But they did. I wanted to hug each of them. I imagine I did. My heroes. We can add an additional tale to the one about kitties in trees. Dogs from sinks. My heroes. They waved good bye to us as the drove away ....in the huge ladder truck. My heroes. I will forever be indebted to these men. My heroes.

It's a fire station, it gets a five star automatically. They save lives and have no bs.read more

Staff was extremely helpful and service ready. Always prompt with answering phone calls and any…read morequestions. Due diligence of providing spectacular service every time for all public. Very proactive and patient with providing government support. Kind regards, W.

I have very serious concerns about the Montgomery County Police…read more I was working as a poll-worker in Primary Day. A Montgomery County Police Officer working private security at the Bender Jewish Community Center of Greater Washington ejected me from a polling place in violation of the First Amendment. I was beyond the "No Electioneering" sign. contrary to what is seen in the video, the big sign that was right there was not the new election sign. The no election sign was several feet away from that and it was in bushes. I have been an election judge. I have been a poll worker. We tell people to get back behind the no electioneering sign all the time. That is for election judges. It is not for the bender Jewish community center of greater Washington to use an off duty police officer to eject a poll worker. The law says that they're supposed to make their parking lot available to members of the public for election hearing if they are a poling place. The officer would not permit me to gather signatures there because he has a conflict of interest in that he was working private security for the bender Jewish community center of greater Washington. . https://m.youtube.com/watch?v=SomYVK7ferU&pp=ygUIMTI1c2V0aG0%3D Subsequently the internal affairs division forwarded their investigation to the administrative charging committee of the police accountability board. The ACC miss quoted me saying that I said, "because it was not a polling place. The sign did not attach." That is absurd. These people are an abomination to justice. I had neighbors get their cars broken into. The police don't do anything about that because the Montgomery county Council will not let them. But they gladly eject pool workers from pulling places when they try to term limit our County Executive. This is the East Coast of the United States, not eastern Europe. Get it right!

Good people leading an amazing City…read more I am proud to live here and collaborate with folks here. No place is perfect. But this place has peace and purpose and play - all good!

I've managed to meet some of the friendliest and most helpful people at Rockville City Hall -…read moreacross multiple departments!

Since I'm new to area one of my errands was getting library and rec center cards. Fortunately for…read moreme, you can do both things in one place. The Rec Center: Overall, I liked the layout of the rec center, and the folks that helped with getting a card were SUPER friendly and helpful. While I have not officially used the rec center, I was a bit disappointed with the the size of the weight room. The size of the weight room reminds of a weight room that one would find in a hotel. However, the gym did look like it had everything that one would need for a decent workout. Also, I was a bit surprised that the rec center does not open until 9 am on weekdays (and Saturday). Based on my prior rec center experiments, I'm used to rec centers opening from 5:30 to 7 am. Then again, perhaps, these hours are for the summer months. The Library: Again, the librarian who signed me up for a card was very friendly. Also, I loved how she gave me a very thorough overview of this branch's services and resources. Although I was in the library for only a few minutes, I thought it was very well organized.

Was out and about with my 8 year old daughter and she wanted to go to the library and read and I…read moredid a quick Google search and it brought us here. This was our first time here and I did not know that this was more than just a library. Well first of all the library was great and my daughter was quite excited to read one of her favorite books to me. After reading we explored this place as something for everyone.....ping pong tables pool table, video games, basketball courts, indoor track, weight room, lots of event rooms and a playground outside for the little ones. The staff there were very friendly. Will definitely be back.

Beautiful space. Very accessible (except the bathroom). Bright open spaces. Great for events. Meter…read moreand garage parking.

I want to hear no problem what time special events with these but when I go to the farmers market…read moreand one to go in for a drink of water or use the restroom I am told is closed. Yet there's a guard at the door for apparently no reason.