I was pretty excited to buy my niece her first car from John (that's the name he uses on OfferUp, but I believe his real name is Tony. He says he's the owner). He's a white male with a bald head. At first everything started off fine. He answered all of our questions and allowed us to test drive the car. However, when we returned and asked if we could have a 30-day return window instead of the two weeks he tried to offer, he got really upset. I mean really upset--his face turned red, and he asked for the car keys back and said he would no longer be selling the car to us. When we asked why, his response was that he's the owner and can do whatever he wants. I asked why he was so upset about us simply asking for a 30-day return window when he could have just said yes or no. He then said that no one would ever offer a 30-day return on a good car with low miles, which is a lie because that's exactly what I got after leaving his place and going somewhere else. Based on his reaction, it honestly felt like he was trying to scam us, and the car most likely would have broken down after two weeks. If I were you, I wouldn't even waste my time or money at this location. read more

Used Car Outlet - A car that was for sale - Used Car Dealers Near Me - Las Vegas, Nevada

We had the best experience with Mr Tony Blue his professional ways were awesome we will definitely recommend his services and also used car outlet !! Services thank you ;) read more

Just want to say if you need a car truck suv come on down see Adam he is a amazing salesman and Kevin is the best owner god bless make sure you check them out they are golden read more

This is a great experience!! In and out in like 45 minutes!! Got a great deal on a good car asap! Ramon was great and helped throughout the whole process no bs no drama!! Everybody should come here read more

They are scam artists I attempted to buy a car from these people they are car flippers they do not recondition they vehicles they flip them SO DO not buy a car from them and don't believe them on how they spin the story I am on disability and got robbed for 1404.00 from them the car engine blew up because there was no coolant or oil in the vehicle then I told them I did not want the car because it is deemed unsafe because the car broke down 12 hours later on the freeway in the fast lane very scary.! Nobody is trying to remedy the situation them people or my punkass bank!!!! read more

Lets put it this way. This place should be your LAST resort in trying to get a car. If it wasn't for this place "aiding" me in getting my first car, I would've rated it one star. So unless you literally have no to crappy credit, go somewhere else. read more

If I could give 0 stars I would but since I can't one star it is. I recently got a car from this shady business put most of my savings down on a car that was not reliable what so ever. Less than a week later the car completely brakes down won't go in to gear at all. I was asked to pay $98 for the tow which is reasonable but the diagnostic was a little under $1100. I was like fine but today I got another quote that's almost $2000 for a car I haven't put 150 Miles's on. I asked to swap the car and told multiple times to come in to see what they can do. They did nothing but lie and give me the run around because it was "my fault the car started acting up" DO NOT GO GET A CAR FROM THIS PLACE THE MANAGER IS A LIAR . Everytime you call the person you want to talk to is conveniently not in. Now I'm in contact with a lawyer to get this resolved read more

Used Car Outlet - Used Car Dealers Near Me - Las Vegas, Nevada

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So I've had the car for 50 days and the battery is dead it's a bad battery hasn't been ran or checked or changed in up to five years is what I was told also the spark plugs is needs to be fixed and also something's wrong with the tire rod so 50 days and I have to come out of pocket almost around $500. They shouldn't even be selling those cars with bad batteries. And I'm rewriting in this review so I posted this review December 19th in today's December 22nd and now besides all the stuff I just named my tire rod went out on me while I was on the road in my car kept going when I put it in park and took the keys out the car kept going had me so scared I had to put the emergency brake and this so unacceptable basically everything under the hood is bad except for the engine if that maybe the car is completely messed up in 50 days I have a bad battery a spark plug problem, my tire rods broke on me and my kids in the middle of the st read more

Good thing is that they don't do credit checks. But the cars they sale, YOU NEVER KNOW WHAT YOUR GONNA GET till you drive off in it. Lol.

This guy had been rude and unprofessional on the 2 and only occasions I communicated with him. I reached out to him 3 times, twice regarding the same vehicle because I didnt know it was the same dealer and received the following message "So it's kind of game ?? what is your point??" Today, I messaged him on FB regarding a cash price for an expedition and received the following message "It's for a serious buyers only...!!! You've been texting me every few days for a different cars...I don't have time for your games so I'm gonna block you!!! Good luck in your search finding a car!" I have all messages saved and this guy was just plain out rude and a prick read more

I just want Vegas to know that this car lot is the only only go to for car SUV Adam is super amazing and a great guy and Chris as well and Kevin is super amazing at making it happen I am a happy guy now that I found a amazing lot in this shit of a state you get a warranty and the macanic shop has amazing people working there and get you car running like new love you all at used car outlet you are the best god bless read more

CON ARTIST! STAY FAR AWAY! -They sell junk/totaled vehicles with falsified documents. -They never submit title documents to the DMV or adhere to NV state law. -They will ignore and dodge your calls once you confront them. Sold me an SUV with a falsified drivetrain inspection performed by (Erick Alvarez License #45262) that ultimately broke down within 48hrs after the purchase. When I brought the vehicle to a licensed shop for inspection I was made aware that the CV axle shaft was cracked causing lack of even power distribution and that the differential gears were partially stripped. Other than the drivetrain being inoperable there was also severe damage to the suspension and a crack in the radiator. All together over $5,800 in repairs to make the vehicle driveable! After waiting 3 months for the title to the vehicle so I could get rid of it, I was made aware by the DMV that title documents were never submitted from the dealer. When I attempted to contact the dealer after 3 months of waiting for the title I was unfortunate enough to speak to Erick Alvarez for the first time who immediately denied all claims that the title was not submitted and claimed that he had sold me the vehicle and specifically remembers telling me it would be 3-4 months for the title; however that was another lie! Mr. Alvarez did not sell me the vehicle, nor had he ever seen or spoken to me before. Kevin Miller who I believe to be the owner is the one that sold me the vehicle. Mr. Alvarez also initially refused to give me the person or company who was handling the title and refused to transfer my call to Kevin Miller who sold me the vehicle/ manages the business. After calling back multiple times and advising him that I had spoken to a supervisor in DMV titling services who confirmed that NOTHING WAS SUBMITTED he then unwillingly gave me the name of a 3rd party titling business before ignorantly asking me whether or not I was serious about giving him such a hard time over an un-filed title/inoperable vehicle?? I continued to do my own research and eventually came in contact with the titling company that after contacting them, they are just now submitting the documents to the DMV 3 months after purchase and 60 days out of NV state regulations. I would never have looked into any of this or gone this far however when speaking to Mr.Alvarez over the phone and attempting to obtain information he became extremely rude and when I advised him that he gives people no option but to seek legal advice he responded with. "Go ahead file a lawsuit, I don't care" ....... The only good advice that man gave! I've contacted the Nevada attorney general's office and Nevada DMV Occupational Business Licensing office and submitted to them all documents/ complaints. I've already taken this entire process as a huge loss but I strongly advise anyone looking for a reliable vehicle or honest dealership to stay as far away as possible. I would also recommend that if anyone else has been victimized by this dealership to collect all documentation and contact the appropriate parties listed below. Hopefully something can be done by the state of Nevada to ensure that consumers are protected from disgusting businesses like this one that are knowingly selling drivetrain damaged vehicles, Falsifying documents/inspections, Refusing to provide/submit transfer of ownership after purchase (aka title), and not abiding by Nevada state dealer regulations. NEVADA ATTORNEY GENERAL 100 N. Carson St. 555 E. Washington Ave. #3900 Carson City, NV 89701 Las Vegas, NV 89101 Phone: 775-684-1100 Phone: 702-486-3420 Fax: 775-684-1108 Fax: 702-486-3768 Nevada DMV Occupational and Business Licensing 555 Wright Way Carson City, Nevada 89711 (775) 684-4690 Attached is your rights per NV legal center of Southern NV! Before a used car dealer may sell a car with 75,000 miles or more, the dealer must conduct a reasonably thorough inspection of the vehicle's engine and "drivetrain". The dealer must disclose to you in writing any defects which were discovered or should have been discovered during the inspection. (NRS 482.36662) The "drivetrain" of the vehicle includes the transmission, drive shaft, torque converter, differential, universal joint, constant velocity joint, and all other systems components that transfer power from the engine to the wheels. If the dealer does not inspect and disclose defects of a vehicle with an odometer reading exceeding 75,000 miles it is safest not to buy. You may report the dealer's failure to the Enforcement Division of the Nevada Department of Motor Vehicles and Public Safety (DMV) at 486-4222 or 486-08620. DMV has the power to fine the dealer up to $2,500 and to make the dealer provide warranties on all future car sales after three substantiated complaints. read more

If you seriously want to ruin your own credit please by all means used this company 3 vehicles purchased because one was faulty after another deals are shady once you drive off the lot that bull$*** warranty doesn't cover what it says in the agreement since they claim to give you 3 oil changes their location will damage your car plus have you drop more down payments on another vehicle, just to fine one that is some what more decent than the last lemon on their lot please stay away a scam is a scam no matter how much money it saves you read more

People need to stop writing negative stuff here this is the best car lot in Vegas hands down you have Alex salesman who is super amazing and you got owner Kevin amazing rest staff amazing you get a amazing warrenty and the repair shop is very very amazing they are so nice and get the job done 100 believe me this is the only place I would ever ever buy a car from in this sin of a town used car outlet you are very very amazing god bless amor happy holidays to all of you Kevin Alex your a star and you guys shine read more

This is been one of the best vehicles I have ever bought from a dealership experience with Used Car Outlet was amazing it was fast easy and friendly if you want to buy a good car take a look at Used Car Outlet on Duneville read more

Let me say this lot is super amazing someone stole my phone and put wrong review on here Kevin the owner is very very amazing great cars Raul the salesman is a great guy they get you done right here please Vegas you want wheels this is the place to go hands down tell them king mike sent you from NYC please go here Vegas you will smile leaving read more

Went here with my $2,000 down payment and left with a 2013 Volkswagen Passat. It was sold to me as a 2014, even on paperwork, but I discovered myself it was a 2013. The car ran well, but the day I got it I noticed some issues. First thing I noticed was the car, outside or inside, wasn't cleaned before purchase. It wasn't even vacuumed out, which is common practice usually. I found plastic forks and wrappers from food under the seats and in the side door. Gross, but not a big deal. The front axle creaked like an old bed when going over bumps, Volkswagen told me it was likely a cracked shaft that needed to be changed. Again, not a big deal at that point. And the airbag light was on, and in a Volkswagen that happens when the car is in a fender bender and isn't reset properly, and Volkswagen dealers have to reset it themselves. Again, not a big deal. My big gripe came when two days after I got the car, I was hospitalized with a severe kidney infection and stayed overnight several days and had a surgery. My down payment of $2,000 wasn't enough to cover the full down payment for the car, so I accepted a payment for the rest of it. Which I was told the total down was $3,000, but for some reason had to give them $1,500 more over the next two weeks, instead of $1,000? Anyway. I couldn't pay that on the day the first $750 was due, 6 days after purchase, due to my hospitalization and not working. I acknowledge that isn't their fault, it's just unfortunate timing. I left the car in a very easy to get to public parking lot and called them and told them where it is so they can come get it. I was told once I pay them $750 they'd put me in a new car, which I was confused about because that $750 was a down payment for a car I would no longer have, but whatever. I got back to them my next paycheck and was told "under no circumstances will I be able to get into a new car" without paying ANOTHER $2,000 down payment. I then asked for my money back then, or some of it, since I had the car 7 total days. I was told no. So even tho they understood my situation, they lied to me about getting into a different car, then stole my money. Don't be like me, don't trust these scammy people. I basically paid $2,000 for a one week rental car. Please save your money and go to Baja or somewhere else in town. Anywhere else is better than these thieves. I filed a complaint with the BBB and I'm not the first to do so either, judging by their BBB page. Please save your money and don't go here. read more

I paid them 2700 hundred dollars and there trying 599. To return the car less then 30 daYs

I had a great easy experience financing a vehicle with jenisse. I have very bad credit and not that big of a deposit to put down but she still managed to work with me getting me a car out for myself. I am so thankful to her for helping me she was awesome! So many dealer ships would not help me out here in Las Vegas with my credit but she for sure saved me and family to have a car again. Thank you again! read more

It's like customer service doesn't mean a thing to anyone anymore these days. Called to get a little more information about a car, and the way the dealership does their financing - Disgusted!! Man on the phone was short, rude and had a nasty tone!! Like excuse me for inquiring. Won't be considering this place or recommending it anyone!! If they'll treat customers like that OVER THE PHONE who knows how they're treating them in person or AFTER the sale!!! Think about it. Don't waste your time here. read more

Best car buying experience ever. If you are looking for a cheap reliable car this is the spot. When they said no credit check they mean it. Saw there ad on Craigslist went in and looked around the lot found a clean g20. Told them about my situation and they worked with me to get a deal with no pressure at all. They were upfront about down payments and monthly payments what would work. Best part is the whole process only took about an hour half only because insurance company took long. I will always return to this location as well as refer people here. No other place like this thank you guys at used car outlet. read more

Used Car Outlet - Bought this car easily no pressure and added a sticker to it real clean and well maintained. - Used Car Dealers Near Me - Las Vegas, Nevada

omg I can't thank Jenny enough after searching 2 weeks , She was very helpful and help me great the best deal for my situation. Great environment ; snacks ; music and good people. I would definitely recommend coming here! Thanks for the great service guys ! read more

This car lot is a big joke. I purchased a truck In June, 2017 only drove it 4 days. I understood it was sold as is car lot. But they knew they sold me a lemon. On the 3rd are 4th day the air conditioner compressor went out and the hose needed to be replaced. Remind you I put 1500.00 down. They refused to help they said go get it fix and bring me the bill. At this point I could not afford to pay that,and pay them a car note. They give you a so called print out of the car that was supposed to be diagnosed by Pep Boys. It is all a hoax. Eric was our salesmen,he is so full of shit! They picked up the car and had it towed to a shop.They refuse to give me any of my money back,are try to work with me in any kind of way. We will see them court. There is a lemon law. Rip off!! Remember the printout is a bullshit printout. read more

I had a great experience with Jenisse Anguiano. She made sure we were comfortable with our car and payments. She was awesome, great customer service. I will be recommending her service to my friends. read more

This car place is a scam in they take advantage because they know people that come there most likely have been turned away other places. They sale lemons the cars are junk. I bought a car from them in the next day it had to go to the shop and has been at the shop 4 times so I am out of the down payment money the multiply car payments and the money the shop has charged me and yet the car is still sitting in there shop it has been for 3 weeks. I reached in asked them if the car can be swapped out for another car since the one they sold is a lemon a junk car that every time I am told it is ready and fixed the car does not make it out the shop and all of a sudden it is something different I was told yes they would switch out the cars then I went in and was told that I have to pay for them to switch out the car. They need to be shut down it is not legal for them to be a car dealership in be selling junk cars that brake as soon as you drive off the lot. If I could rate them a 0 I would. I filed a complaint with the BBB and am looking into legal action as well. read more

yesterday on 7/13/19 i bout they 2006 poniac for $2200.. fucking literally 30 mins after i drove away it broke down .. let's hope for their sake that at least i actually get my car tittle in the mail.. dont waste your time!!! read more

So i was looking for a inhouse finance car lot and i so happend to run across eriks adds on fb went to go look at what he had and lucky me i foumd a car in my budget and he made tje process simple thank you erik read more

So let's start in the beginning so my uncle I seen a car dealership that he has been to before tells me they are shady but I needed a car for work he goes through three cars a year me about one I had $1600 in my pocket I just sold a Chevy that had frontal damage so I Tell the car salesman I'm looking for a car that will last me about a year and that does not have frontal damage so I point out a Chevy impala 2006 ask dude tells me everything is cool I test drive it dude tells me to just drive around the block (I should of took that lemon on the freeway).so at signing I'm asking about the car because got no info about the car it was ,do you want it or not ,like I was bugging dude. So as he's handed me the paperwork he goes oh I guess there was some front work done on it and then I asked him do you have paperwork on and he didn't even know what they have done no clue what was even done with it and it took me a while just to get the paperwork on it Pep Boys or something. So I leave bummed out that I just got ripped off ,but my mistake for not seeing all the red flags..Fast Forward to Covid pandemic hits I've been paying my payments on time every month for months COVID hit got too make a payment can't they are closed call them three times and went to Their location as many times Couldn't make a payment so I end up being late. So as soon as they reopened I made a payment he tells me I'm late what ever scam so I pay it fast forward this month lemon breaks down due too To the pre-existence frontal damage that was on the car prior to me buying it so I spend 800 fixing it two days later transmission goes out call dude ask him how much I owe he tells me 1200 or something I'm like cool I get paid in two day I'll just pay it off . Next day they tow it and now it's going on like day three no word from them. Also did the same thing to my uncle Capitalizing on the Covid pandemic. Very bad business!!! read more