I had a fantastic experience at Honda Centennial Hills, and Noah was a huge help throughout the…read moreentire service and repair process. From start to finish, he was professional, communicative, and made sure I was kept informed along the way. I really appreciate the time and effort he put into making sure my car was completely taken care of. I would definitely recommend Noah to anyone looking for a reliable, knowledgeable, and trustworthy service advisor. If you need service or repairs for your vehicle, do yourself a favor and ask for Noah. Great customer service and a wonderful experience overall OS they have a coffee machine that you can take advantage while waiting or dropping your your. Vehicle

Brent was great! Really positive vibes and made me felt at ease. The car buying process was fast…read moreand even got me a lower rate than my CU. Highly recommend people to ask for Brent! And overall the team was great!

We've purchased three cars from Nariman at Centennial Toyota, and every experience has been…read moreexceptional. From start to finish, Nariman has always made the car-buying process easy, professional, and stress-free. What really sets him apart is that his excellent customer service doesn't end once you drive off the lot. Every time we've purchased a vehicle, Nariman has personally checked in with us during the first week to make sure everything was going well and that we were happy with our new car. That kind of follow-up and genuine care is hard to find. He is knowledgeable, attentive, honest, and truly committed to making sure his customers have a great experience. The fact that we've come back to him three times speaks for itself. We wouldn't hesitate to recommend Nariman to anyone looking for a trustworthy and outstanding car salesman. Thank you, Nariman, for consistently making each car-buying experience such a positive one! - Sasha & Destiny

My husband's Toyota Tundra had a check engine light on so he took it to Centennial Toyota they…read morereplaced his the spark plugs to fix a cylinder 4 misfire. Toyota is now telling us the engine might need replacing and there is a lack of compression on cylinder 4. A Toyota is a completely sealed system. The only time cylinder 4 is opened to the air was when the technician removed the spark plug. If dirt or debris got inside that cylinder and destroyed the engine, its because the deck failed to properly clear the debris from the spark plug well before opening it. It has to be cleaned before changing the spark plugs to prevent a blown engine! Spoke to the service mgr. Jason and he said it's speculation. I will be meeting a forensic mechanic so he can take the engine apart and find the debris inside the cylinder. The invoice noted they cleared the " carbon" if they used a harsh chemical or a tool to scape carbon away from the valves or plugs, they may have dropped large chunk of hard carbon directly onto the piston , which will also destroy an engine in a matter of days. It was exactly 2 days later the car stalled, towed it back to Toyota and they gave us an invoice of $18,029.99. Which they are not taking accountability for and with proven documentation in court they will be paying for a new engine. If anyone had a similar situation and would like to join in a civil lawsuit please contact JR at 702-562-0497. Thank you Buyer beware of Mechcanical Negligence allegedly ... It's like going to a hospital with a broken arm and coming out in a body bag. Took the truck to Toyota with a running engine and now the engine is dead !

How a horrible experience resulted in a good experience and showed me management at Centennial…read moreVolkswagen is not the same mentality as service department. I believe after what I experienced, documented and explained to the General Manager, I suspect the Service Center will become a first class operation deserving of its awards for sales and hopefully service repairs and customer satisfaction. The General Manager is in my opinion a 2% manager, meaning he ranks among the top 2% of general managers in his industry. I know this because I am old and have many cars and many dealership experiences. I own Two new MBZ vehicles that are in the upper end of their lines and the service manager there is a 2% manager as is every service rep , general manager , sales manager. If not, they are not there for very long. There is no tolerance for mediocre there MBZ. The GM at Centennial VW has this high level management passion as I am sure his Sales Director has. The Service Department is a work in progress that will unfortunately need to remove the mediocre personnel and replace with high quality people to truly turn it around and make it a GREAT DEALERSHIP. The four stars is for showing me they can thanks to the GM. If not for his leadership, this review would have been a zero. Like I said, I believe they are now fully aware of the issue in Service including the ownership. Now I hope they make the corrections to raise their standing and increase more sales as a result of 100% 5 star reviews going forward.

I debated on writing this review but I think it's definitely necessary. I typically bring my car to…read morethe Henderson Volkswagen but since my car needed immediate service I called and scheduled an appointment with service at Centennial Vw to get in sooner. When I scheduled my appointment over the phone everything was great, I was told there would be a rental available that upcoming Monday when I would drop the car off even if it was towards the end of the day the rental was returned. Which was just a part of the issue. When I got there for my appointment time (right on time mind you) my scheduled advisor was not available so I had to speak to a different associate. I asked over six times if said associate needed help starting my car as the key had broken off and it just needed some extra tlc. Instead of no that's okay or any response at all, I was ignored every single time while they struggled to turn it on. The entire time was me asking 90% of the questions as they barely speak to you or care to make you feel better about them solving the problem at hand. When I explained I had a warranty and all the issues I had with the car I was basically treated like I had no clue what I was talking about and they'd just figure it out. I know my car and what I'm talking about, you'll definitely be treated differently as a woman here. Not to mention the nice lady in front of me who was told because she didn't know exactly what was wrong with her car "Well if you aren't sure the techs are just gonna say everything is fine." What?? If you don't like your job that's okay but shouldn't be in customer service. Absolutely experienced the mansplaining as well and people who are too prideful clearly. Management didn't seem to care either. Very dismissive. I ended up pulling the car completely and drove it all the way to Henderson same day, never had it serviced here because of them. Absolutely awful experience especially as a potential new customer. What should've been a positive experience was absolutely awful. Save your time and go elsewhere for service. It's more worth the drive to Henderson for me than dealing with what I had to go through. Let's treat every customer with dignity and respect regardless of gender, color, or what year their car is ! :) Do better.

The only reason I continue to return to Planet Nissan for service is because of Jason R. He has…read moreearned my trust over the years, and that means everything when it comes to vehicle maintenance. Jason understands that my schedule is extremely limited due to my job, so he is always transparent about what both of my vehicles need and how long the service will take. That honesty allows me to make adjustments and plan my day accordingly. It's rare to find someone who combines professionalism, integrity, and excellent customer service the way Jason does. He consistently goes above and beyond to ensure I am informed and taken care of. Planet Nissan is fortunate to have him on their team, and he is the reason I continue to bring my vehicles back. I also want to recognize the maintenance team working behind the scenes. They are truly amazing, and I have always received quality work on my vehicles. It takes a great team to consistently deliver that level of service, and their dedication does not go unnoticed. Thank you to Jason and the entire Planet Nissan service team for always taking such great care of my vehicles.

I had a very disappointing experience at Nissan Centennial. When I went to the parts department,…read moreShawn seemed irritated that I was asking for assistance. Instead of feeling welcomed as a customer, I felt like I was inconveniencing him just by asking questions. Unfortunately, the service department wasn't any better. The staff came across as unprofessional and didn't seem interested in helping me with my vehicle or addressing my concerns. After waiting and feeling ignored, I decided to leave the dealership without getting the help I needed. Customer service should make people feel valued, especially when they're looking for assistance with their vehicle. Based on this experience, I can't recommend Nissan Centennial and hope they work on improving the professionalism and attitude of their staff.

I'd like to update my review of the service department. Although it took several months to get our…read morevehicles in after purchasing them new last year, they have since repaired one and are currently working on the other while providing us with a loaner vehicle. The level of service is night and day compared to our previous experiences. We greatly appreciate the customer service we're receiving, as well as the consistent updates throughout the repair process. Team Chevrolet is a great dealership, and I will continue to buy from them.

From flashing engine light to full engine replacement -- and I never got my car back!!!…read more My 2019 Chevy Tahoe Premier has been stuck in litigation for nearly a year after a dealership mishandled repairs. What began as a cylinder 1 injector issue turned into a cylinder 3 failure while in their care, ultimately leading to an engine replacement I never agreed to. I never got my vehicle back, yet the dealership is trying to recoup costs for their own technician's mistake. To make matters worse, the U.S. Department of Transportation's Office of Defects Investigation (PE25001) is now reviewing widespread engine failures in GM's L87 V8 engines -- including the Tahoe. My case is part of a bigger problem. Warning: Negligent service and systemic engine defects -- avoid this dealership!!!

I've never left a car dealership hoping I had more vehicles to purchase…read more In under 4 weeks, I purchased a pair of 2026 Outbacks from Brandon, which were facilitated by finance manager Dominick. Our first purchase was smooth and unexpected. My wife and I went in simply to look at the mid-level trim. Before I knew it, I was shaking hands on a higher trim level at a price that didn't cause indigestion. Both Brandon and Dominick worked whatever magic they could to get us to a comfortable spot. And they did so without the awkward back and forth I've grown accustomed to at dealerships. I said I didn't quite like the price, Dominick vanished for a few minutes and came back with a better deal. It wasn't even just the pricing that sold me. They were pleasant. No one spoke to us like we were just another sale. Brandon was personable and made it easy to forget that we were there to make a pretty sizable purchase. Dominick was nonchalant about the whole thing, and far different from the high-stress, robotic finance managers I'm used to. We liked the experience so much that, within 3 weeks, we went back to purchase a second Outback. That was an even easier process. Brandon and Dominick had everything set up, and the price was already brought down to where I was happy. That felt even less like a sale, and more like we were stopping in to check in on new friends. On both occasions, they stayed beyond closing to get everything done but never made us feel like we were holding them up. We returned a 3rd time, this time for a sort of training on the vehicle with Parker. I've never had this offered before, and it was quite helpful. Parker made sure we knew every facet of the vehicle and sat with us for a good 45 minutes explaining every button, knob, and menu. It was at this visit that I also met the GM, Brian, who further solidified that Centennial Subaru will be my go-to dealership. ... And the cars are fantastic, too, of course. But that's a different review.

I have never owned a Subaru and lean toward Toyota due to their reliability. My daughter was…read moreshopping for a new car and Toyota wouldn't negotiate their prices and had non essential dealership add on's that increased the price. A friend recommended to look at Subaru. We worked with Paige DiPietro and were able to purchase this vehicle at invoice price. The experience was pleasant and professional. A nice change from what I have experienced with many years of purchasing new vehicles. Zero sales pressure which was such a change. I would recommend this dealership as they are beyond reputable.

I had an amazing experience at Prestige, and I can't recommend our salesman Jovan enough! He was…read moreknowledgeable, kind, and truly went above and beyond to make the entire car-buying process as smooth and stress-free as possible. He took the time to answer all of my questions, explaining everything clearly so that I felt comfortable every step of the way. Jovan exceeded my expectations and along with every one I was introduced to at Prestige. Great customer service, & I highly recommend!

‼BUYER BEWARE - DO NOT TRUST THIS DEALERSHIP WITH YOUR PERSONAL INFORMATION.‼…read more My experience with Prestige Chrysler Dodge Jeep Ram was beyond unacceptable, and I believe every potential customer deserves to know what happened. We purchased a vehicle for $100,000 and paid for it outright. We wrote a personal check, which the dealership accepted without issue, and the vehicle was purchased in the name of our trust. As part of the trust paperwork, I had to provide my Social Security number for tax purposes. The following day, the dealership called asking to run my credit to "verify my identity." I told them absolutely not. I made it crystal clear that I did not authorize a credit inquiry. I even offered to immediately replace the personal check with a cashier's check if accepting it had suddenly become an issue. The very next morning, as soon as they opened, I was there with a cashier's check and exchanged it for my personal check. Despite my explicit refusal and despite receiving the cashier's check, I later received an official Notice of Adverse Action showing that my credit had been accessed. What happened next was even worse. When I called the dealership, I was repeatedly told that no one had run my credit. After I sent them the official letter proving otherwise, they didn't apologize. They didn't explain what happened. They didn't investigate. They simply ended the conversation, refused to take responsibility, and I never heard from anyone again. That told me everything I needed to know about how this dealership treats its customers. In my opinion, if they are willing to use personal information that was provided for one purpose after I expressly refused permission for a credit inquiry, I have serious concerns about how they safeguard customer information. If they'll ignore a clear "no" from one customer, ask yourself how they might handle yours. To make matters worse, we never signed a single document authorizing them to run our credit or use our personal information for that purpose. Because of this experience, I have filed complaints with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the Nevada Attorney General's Bureau of Consumer Protection, the Nevada DMV Compliance Enforcement Division, the Better Business Bureau, Chrysler/Dodge/Jeep/Ram Corporate Customer Care, 700Credit, and Experian so this matter can be independently investigated and this dealership can be held accountable. I hope no one else has to go through what I did. Protect yourself. Monitor your credit. Get everything in writing--that documentation is what is supporting my case right now. Think twice before trusting this dealership with your personal information. The worst part is that we were already in the process of purchasing another vehicle from this dealership when this happened. Not only did they lose another sale, but now I'm left dealing with the consequences of their actions. Ironically, all of this could have been avoided. If someone in management had simply been honest, accepted responsibility, apologized, and had a conversation with me, I never would have felt the need to file complaints with multiple agencies or leave this review. Instead, they chose denial, silence, and avoidance. That, more than anything else, is the true reflection of this dealership's management and how they value their customers. Potential buyers deserve to know exactly how this situation was handled before deciding to do business here.

A big thank you to Jimmy Johnson and Dj Myers for showing how professionalism is done. The only two…read moremazda employees that have helped me with anything I needed. I highly recommend Jimmy Johnson if you are in need of a new car, he's amazing and will get you the vehicle that's right for you. Dj Myers helped me with a problem, that should have been done 2 months ago, but took him 5 mins to fix. Thank you guys!!

Sales Person: Lulu Finance Manager: Adam…read more I got my very first 2nd hand car 2024 Kia Sportage here in May 18, 2026. Everyone is super friendly and they welcome you with open arms. Lulu worked with me and my step dad with all possible options to get approved for the car that I wanted. And so we did. She worked alongside with Carmella who helped us get our family cars when she used to work at Toyota. Adam the finance Manager worked closely with us when it came to purchasing the extended warranty to make sure that we are picking the right choice without breaking our pockets with our monthly payments. Everyone treats you like you are part of their family. After I make on-time payments I will make sure to comeback to this dealership to get an upgrade when the time comes. I highly recommend this dealership to anyone and everyone if you are looking for your forever ride, most especially your family car! Thank you Jerry Seiner Mazda for everything! This car means a lot to me and my kids!

If you're looking for an amazing Dealer to go to to get a new car or a used car, this is your…read moreplace ,Octavio and Chris provided outstanding customer service from the moment we walked in. They made the entire car-buying experience easy, comfortable, and completely stress-free. We never felt pressured or overwhelmed, which made all the difference. From the sales team to the finance manager, everyone treated us with professionalism, kindness, and respect. If you're looking for a dealership that truly values its customers and makes the process enjoyable, this is the place to go. Thank you all for such a great experience--we truly appreciate it!

Don't expect the truth!…read more I bought a new 2020 Jeep Willie from Jim Marsh. Nothing but misrepresentation and takebacks. My wife and I have owned five jeeps over many years. We know never own a jeep without an extended warranty. I also purchased an extended service plan. And soon the takebacks began. Although this dealership was further away from my home in Summerlin than I would like they had a shuttle service. The first thing they did was end the shuttle service with no compensation for the inconvenience to me. The extended warranty as promised was supposed to be two servicing a year for seven years. I should've read the small print because to make a few extra bucks on me.,They changed it to seven servicing. They are not really good at honoring their word. Although I do love the Service writers and you can tell they really care. The service department is just pathetic. However, they're not as bad as Jeep Only. So at least they're not the bottom of the barrel. This was a great Jeep. It must've been built on a Tuesday. It has been very good to me over the years. But I've had small issues that Jeep could never quite fix. I don't wanna say they didn't wanna fix them, but I have to wonder. Long story short now that my warranty and service is up, immediately after my final servicing, I took it to one of the local mechanics in the Summerlin area and when I drove away, everything was fixed. Imagine that...

This is my second time using Give me the vin I just wanna…read moretell you they are best of the best I got great price on my car. I was beyond unhappy customer service was excellent. I was in and out out of the office. Unbelievable satisfied I would recommend this company over over and over. Thank you to Lucas, Roy and John

Well long story short. I ended up with a car my ex-wife was using and without notice she just…read moredropped if off at my sister's house as I live and work in a different state. I immediately flew that same day to Michigan to handle this unexpected and untimely event. I thought i had another car company buying the car. I send all the required paperwork. I waited two days for them to come and get the car and after the test drive they decided that they wouldn't buy it. Now I'm all freaked out. I have a vehicle registerd in a state I no longer live in and nowhere to go and I need to get back to work on the East Coast. A friend offered to let me keep the car at hos place while I try and figure things out. As I am driving the vehicle to my friend's house ...thank you Jesus...I get a call from Bryan from Give Me the Vin who gives me an offer and explains the process. I immediately take pictures and send over the documents as this is Friday late afternoon. I am informed that it will all be reviewed the following Monday and should receive a FedEx overnight with the paperwork to sign. As promised Tuesday I receive the paperwork and send it back out with the docs signed. WEd afternnon I get a text confirming everthing has been received. a couple hours later transportation company calls to pick up the vechicle. The following day another text all is complete and given the go ahead and cash the check. I made this process stressful but Give Me The Vin did not. Answered phone calls, texts and emails promptly. Communicated the entire process and held my hand to the end. Now this was a lower offer then what i originally received, but in the end Give Me The Vin stood by their word which means a lot. I couldn't more strongly encourage the use of this company to sell your vehicle. Thank you all at Give Me The Vin!!