Hello i am new to yelp but just had to post a review. I ordered something off eBay and while tracking my package the est delivery date was to be Friday the 29th 2016. I live in Whittier ca,90606 which is 5 minutes away. After waking up this morning to a message from USPS my package is now at the IOS Angeles USPS facility which is completely in the opposite direction from me by far. After looking at all the reviews posted about this faculty in Ball Gardens, I believe this place is a major waste of tax payers dollars. They need to be shut down. If I could give them a negative star rating I would! Very unprofessional staff, no way to pick up item, no way to speak to anyone there. read more

2 of the last 3 times that I paid extra for 2 day priority shipping, the delivery was screwed up at this facility. The package made it from the east coast in under 24 hours only to fall into this purgatory of USPS. It sat for two days only to be sent to L.A. instead of Orange County. From L.A. it was then sent to Fullerton. We'll seed if my 2 day priority package makes it to me in 5 days or if there's going to be further delays. Bell Gardens is obviously run by incompetent individuals that need to be demoted if not fired. read more

I didn't notice that this post office has such a bad reputation until I read the reviews. According to USPS tracking, my package left bell gardens post office on 10/24/16 9:20 pm and I post a photo for your reference. Now it has past two days, no new scan appears on usps tracking. Since so many people are in the same situation as me, I feel that we have to do something to make a change. Posting reviews on yelp helps us form a "victim" community but it is not that helpful. I find an agency that supervises usps and I attached a website that files a complain. If the post office told you to call whatever phone number that appears on usps.com, don't do it, because they are within the same system and complain to their own system doesn't help at all. When you meet a naughty boy, you find their parents to teach them how to behave. I sincerely hope that all of you guys go to the website I provide you and take a look and spend 15 minutes to file a complain. Especially those with damaged package and opened package. This is clearly stated in that website that shouldn't be done by a post office. Since it hasn't been 1 week from now. I can't report missing file. But once 1 week is reached. I am going to file the complain. I will renew this review and keep all you guys informed what I get. Here is United States Postal Service Office of Inspector General's website https://www.uspsoig.gov/form/new-complaint-form/ 10/26/2016 read more

USPS - Where is my item? - Post Offices Near Me - Bell Gardens, California

I ordered a toy for a 9-year-old boy leaving for Hawaii with his mother on a business trip on the 18th of December and the toy is from Australia. Once it cleared customs in L.A., it was sent to San Diego and then Bell. I live in the Monterey area, and for some strange reason, the toy was sent by Bell to Sacramento instead of the San Jose USPS distribution center as is usually the case for priority mail. It was sent to Sacramento for no apparent reason. I am a native of the commonwealth of Pennsylvania, and putting it on that truck to Sacramento makes about as much sense as flying to PA via Oregon. I don't think that they pay attention to what they are handling, and I'm disappointed that the boy may now not receive his Christmas gift on time if his toy keeps going on the current merry-g-round it appears to be on. I'm very disappointed, but from the problems I read about Bell. I shouldn't be surprised. They are horrible and obviously don't care about customer service. read more

My package was never updated and just left me with in-transit and never once gave me a new expectancy date . Then I call my local post office to find out that my box was possibly damaged by this plant and now it's up to me to figure it out . Here is my tracking number : 9534614508599148702620 . I'll update you if any new news comes about but it's not looking good. I'm very disappointed and will be filling complaints against this post office. read more

If your package ever goes through the Bell Gardens facility you may as well consider it lost forever and begin the filing claim process. So pathetic that a post office has such a bad reputation. This facility should be investigated or shut down forever. read more

This great sorting office routed my package, addressed to Tustin, CA to Springfield, MA after it was supposed to have been delivered. Can't anyone at this location read an address??? Bell Gardens, CA isn't even a hour away from Tustin.......It had made it all the way from Melrose Park, IL to Fontana, CA (about an hour from Tustin) they sent it to Bell Gardens, CA. What a mess this is. Don't know if I'll ever see this package - and it's a Mother's Day gift for my mom!! read more

My package is still at the Bell Gardens Post Office. It arrived there March 22. Today is April 26 and I still don't have my package in Glendale. The contents of my package cost me $230. The tracking system says "received and package acceptance pending." I don't understand what that means but it hasn't moved since they received it. I would like to give the Bell Gardens Post Office a ZERO rating. Sherry B. read more

I sent two package for my grandson's 1st Christmas to South Pasadena, CA. Both packages arrived at the Bell Garden's post office, no problems, and I tracked them both there. Mysteriously, one package was not delivered. I tried phoning the post office which simply rang until someone picked it up and hung up. I did that one day for six hours and either it went unanswered and cut off, or someone picked up and hung up. This package was important to me. Yesterday, on the 27th of December ,I receive the mailing label I had used on the package, the postage label from Belcamp Maryland, the tracking label and my return label all perfectly in tact - looking as though they were cut from the box surgically with a box cutter. I received a PS Form 3760 to fill out and ship to a sorting center in Atlanta. My box contained $450 worth of merchandise, one of them being an American Express Gift Card for $100. I phone AMEX and they were able to tell me that the card had been activated and utilized! Apparently, my Christmas package (which was packed in a very sturdy box and labeled properly sealed with tons of tape, made a great Christmas present for someone other than my 1 year old grandson. The package itself was delivered to Bell Gardens. Bell Gardens sent back the precisely cut labels (including a piece of the box that I had used to mail the package) - so I know they had the box. I will file with the Inspector General and Consumer Affairs. This Post Office needs to be closed! Thanks Bell Gardens for ruining a little boy's 1st Christmas. Tracking Number: 9534611585216347025630 read more

USPS - Couldn't get any neater if an edge and look a perfectly cut piece my shipping box is also attached. Same box I used to ship the package. - Post Offices Near Me - Bell Gardens, California

See all

My worst experience with a postal service. Not only did my package get "lost" for nearly a month but when i received it the box had been resealed after being crushed and the item inside completely destroyed. read more

USPS - Completely ruined my framed pins - Post Offices Near Me - Bell Gardens, California

See all

Yet another victim here. My package has been stuck at the Los Angeles Distribution Center (hell) 9 days when it only took two days to get there from Russia? Anyone with ideas of who we can call to overhaul this place?? It's a mess. read more

I FINALLY received my Christmas present yesterday that had been stuck in Bell Gardens for weeks.(YAY!!!) Sadly the box arrived crushed and had been ripped open and re-taped and the contents of the box were damaged/missing. My sister sent tons of various quilt squares, a fabric cutting mat, thread, a fabric stick cutter, candles, and other small goodies she thought I'd like. What I received was 3 oil stained fabric remnants that are filthy and unuasable and 5lbs of costco unsalted nuts +__+ ANYONE LOSE THEIR NUTS AT BELL GARDENS??? Because, I have them!!!! Some how my package along with other must have been smashed and USPS just shoved whatever they felt like back in the boxes taped them up and sent them on their way. I feel sorry for anyone who's package ends up here. USPS Bell Gardens shame on you! read more

USPS - TY Bell Gardens USPS for crushing my x-mas present, losing the contents, then replacing them w/5lbs of nuts. . .Lose any nuts??? - Post Offices Near Me - Bell Gardens, California

See all

After all the 'research' I've done on this facility, I can't say that I didn't panic when I realized all ten of my packages were at Bell Gardens! Thank goodness they got to their destinations eventually. I did not get any complaints about damaged packages (so far. . .) from customers, that's all good. The reason for the neutral review is because of the slow movement at this facility. About 5 of my packages sat here for 4 or more days, prone to stealing and whatnot. Though there was an exception, one of the packages got out of this black hole in a day :-) *happy dance* So personally, I did not have any serious trouble with the post office, but that may differ for others. . . read more

Everything seems to be true about this USPS. At this point, my package is lost! I called USPS and they said it was delivered and the carrier didn't scan it. Liars!! September 19, 2015 , 1:53 pm Departed USPS Facility BELL GARDENS, CA 90201 The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item departed our USPS facility in BELL GARDENS, CA 90201 on September 19, 2015 at 1:53 pm. The item is currently in transit to the destination. September 19, 2015 , 11:11 am Arrived at USPS Facility BELL GARDENS, CA 90201 September 18, 2015 , 1:01 pm Departed USPS Destination Facility RICHMOND, CA 94804 September 18, 2015 , 12:46 pm Arrived at USPS Destination Facility RICHMOND, CA 94804 September 16, 2015 , 11:23 pm Departed USPS Facility BELL GARDENS, CA 90201 September 16, 2015 , 2:41 am Arrived at USPS Facility BELL GARDENS, CA 90201 September 15, 2015 , 12:14 am Departed USPS Destination Facility RICHMOND, CA 94804 September 12, 2015 , 12:43 pm Arrived at USPS Destination Facility RICHMOND, CA 94804 September 10, 2015 , 5:24 am Arrived at USPS Origin Facility DES MOINES, IA 50395 September 8, 2015 , 9:59 pm Departed USPS Facility GREEN BAY, WI 54303 September 8, 2015 , 5:00 pm Arrived at USPS Origin Facility GREEN BAY, WI 54303 September 8, 2015 , 3:35 pm Departed Post Office OCONTO, WI 54153 September 8, 2015 , 9:15 am Acceptance OCONTO, WI 54153 Available Actions read more

I would give a 0 rating if possible. Hmmm, could there be something shady going on at this facility?? Why isn't anyone checking up on the packages that have gone missing from this place? I have had a 42-inch boogie board stuck at this distribution center since July 25th, 2020. It's not even an hour away from me. It came from Florida quickly and ended up here for weeks now. What is going on?? Where is my package. You can't just walk out with something that size and not be seen!!!! It is less than 5 pounds because it floats in water. This place needs to be investigated ASAP! read more

To say I am beyond pissed right now is an understatement! I sold something on ebay that left my little post office in Burney on 2/26, headed to New Jersey. It went thru Sacramento and last update i have is in L.A. - three days in a row says it is headed to next destination. I went into my post office yesterday and the lady checked and said my package is "someplace called Bell Gardens." After reading all the negative comments on this page, I want to know why the USPS does not shut down this location!!! It is obviously a haven for thieves. I hate that I have to even give one star to this place!! read more

This place was horrible, not only did I wait half an hour for a small package but they said they won't be giving me my mail anymore because of "animal interference" when there are two entry ways into the lot where I live, in top of that it's not even our own animals just some random animal why not just call the pound to take it? Nobody in this area has been receiving their mail and I have electronics coming in the next day and they refuse to give them to me. I read a review about them stealing mail and package which is extremely concerning. I wish there was a way to switch mail carriers or a way to get in touch with someone higher than them because nobody there is doing their jobs read more

This will be my second complaint!! The mail carrier refuse to drop off mail always skipping over my property. Located on Ludell St. I took it upon myself to confront her and ask her why was she not drop off mail She was extremely rude to me. Once I saw her attitude I refuse to tell her anything else I just said I would just call it in and it really just pissed her off even more she basically told me go ahead and make all the complaints you want of me does matter it up to me if you get your mail or not !!! So basically she was rude and I'm pretty sure I won"t be receiving any mail !!! read more

I have a package I sent to my son in Long Beach, CA by 2-Day Priority from Chicago, IL. The package left Chicago the same day and arrived in Bell Gardens, CA USPS Sorting facility and it has been sitting there for over two weeks. So I file a complaint on line and it take one week to get an answer. They tell me they found the package where I already knew it was but they closed the complaint without telling me when it would arrive to my son. read more

There needs to be an option for no stars. The distribution center in Bell Gardens is the worst facility on the planet. Everytime my packages are sorted there they either are lost or stolen. I had a first class package sent 90 miles from Santa Barbra, Ca and it has sat in Bell Gardens for 4 days already. Tracking showed it departed the distribution center in Bell Gardens 3 different times on August 3, 2018, however it never reached by local post office 19 miles away, and now just continually says in transit with no scheduled delivery date. Getting assistence is an exercise in futility, they simply dont care that your package sits for days, weeks, on end and sometimes never appears. Because this is an ongoing issue I know have a special agent from the inspector generals office doing a formal investigation in hopes of cleaning this facility up. It is unacceptable and not any type of service people pay for. If I wanted to give stuff I work hard for away for free I would donate it to charity, not the workers at the Bell Gardens Distribution Center. Time to finally see what really goes on here, and the special agent is doing just that----finally!!! Enough is enough! read more

get working employees, not lazy ones that lie about delivering your package. It's simple drive up and drop off that box is it that complicated? Bums read more

I mailed a box standard mail from AZ to PA the tracking shows it arived in Bell Gardens origin facility on 12/12/14. Nothing else has been updated since. Arrival date says 12/17/14 and it also says in transit. Shouldnt it show it departed the Bell Garden origin facility if it is in transit? I called and was told it is probably delayed due to a high colume of packages being shipped this time of year. I want to know why does it not show it has ever departed?? How can it be in transit if it isnt showing it has left? Anyone have a answer? Shipment Activity Location Date & Time ------------------------------------------------------------------------------------------------------------------- Arrived at USPS Origin Facility BELL GARDENS, CA 90201 December 12, 2014 2:36 am Departed Post Office SAN TAN VALLEY, AZ 85143 December 10, 2014 6:44 pm Picked Up SAN TAN VALLEY, AZ 85143 December 10, 2014 5:11 pm Shipping Label Created SAN TAN VALLEY, AZ 85143 December 9, 2014 10:31 pm read more

My 3 packages are tracking at this location. They have remained 'in transit' for over a month now. Over $300 worth of merchandise lost. Furious that no one can find my packages. Staff told me many people call complaining about lost items and they cannot help. It's ridiculous. Where is my packages read more

Processed my package in less than 24 hrs and sent it. I dono what everyone's so upset about. My experience was no different than any other post office I've used in the past. Arrived at local Post Office - Allow one to two additional days for delivery Feb-24-14, 02:34 PST, SAN DIEGO, CA 92115 In transit to local Post Office - Allow two to three additional days for delivery Feb-23-14, 03:48 PST, BELL GARDENS, CA 90201 read more

I came here to get my passport and I thought it was convenient since they took photos here as well, but do NOT come here! It took me over 2 hours of just waiting to get the paperwork and photo taken. I have no idea why it takes this long and it felt even worse than the DMV. read more

My package has been stuck here since May 1st, and it was supposed to get to Florida May 7th, it is now May 18th and it still says its there. I called them several times only to get a busy tone, and when they did answer finally, they answered very rudely and hung up the phone on me. Also checked on an incoming package from a separate transaction and it says my package is at the same post office, I'm not expecting to see that anytime soon, if not ever. Would not recommend this post office. read more

How is place still in business?? The incompetence level is off the charts. How are these people hired? What are the USPS requirements for employment? I guess you just have to exist to get a job here!! Wow These people are US federal workers! My heart goes out everyone who has to deal with the bad customer service provided by the Bell Gardens USPS office!!!!! read more

I'm happy that this place was open until 2 PM on Saturday. Very helpful. The attendants and staff seemed professional.

Ordered an item from China and tracking showed that it arrived in town (San Diego) three weeks later and was turned over to local postal facility. It's now three weeks past that date without delivery and tracking shows it was transferred back up to Bell Gardens! WHY? This is idiotically bad service!! Wonder if I'll ever see my package at all! read more

Hi i mailed a package that went through this post office. the package sat in bell gardens for 5 days then instead of shipping it to where it was going which was 45 minutes away, they shipped it to another state. after that state processed it, they then shipped it back to bell gardens. this is ridiculous, so far the package is taking 2 weeks. i called usps and filed an investigation and complaint with the santa ana consumer affairs, well see if anyone that can do anything will think that something is wrong here. smh i was just informed that another one of my packages that seemed to be in the abyss for 9 days has been sitting at bell gardens... i feel sick read more

Omg you guys have me worried I live in San Diego and need a package by tomorrow This morning the tracking said it was processed through San Diego Sorting Facility I was thinking it was good news Now it says arrived at Bell Gardens Processing Facility It's going backwards :( read more

Well to start off, I was a little scared about my order would be on time. Ready all the bad reviews. I had an order come from Powell Butte OR State, delivery to Orange CA. I was expected May 31st, well it came today at my doorstep. I can't speak for others. Thank You USPS! read more

My package has been stuck at this location since March 11. No one answers the phone. There is zero customer service. They are holding onto my valuable items. I don't know how they haven't been investigated by the police. read more

This post office is a disgrace to our nation and should be shut down. I do not understand how this place keep on losing (stealing) peoples items and our government is doing nothing about this big issue. My company shipped loose diamonds to E.G.L USA in LA for grading but unfortunately our package never left this lousy facility and no one will help so far . Waiting for 1 hr on hold for nothing. We filed a case and all we got back from the postal services is we regret that we can not find any thing on this tracking number . I call on our officials to stop this stealing from the public via a federal government facility. read more

This is for anyone applying for a passport. The USPS website will say they take walk-ins at this location from 10-3. They absolutely DO NOT. They offered a passport application appointment set for 3 months from today. Not sure what's going on here. Don't waste your time. read more

I would give 0 FREAKING stars!!!! I am going to take you to court you assholes!!! they are ridiculous!!! my package arrived 11 lbs less. This is grand theft because you idiots took stuff for more than $1000!!!! I am filing a claim with the police station so get ready! read more

What a bunch of lazy employees! No help when calling for help... no explanation as to why I have a package sitting for 4 days for no reason. These people are here for a paycheck only and do not give a damm about any customers that need help or ask for assistance. Avoid and do business elsewhere. read more

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Everyone needs to call 888-877-7644 to report there case about this sorting office steeling !!!!! !!!!!!!!! they have stolen 3 packages from me so far now !!!!!!! the last one some one there cut off the shipping label and tossed it. the "label" was found and mailed back to me. they don't answer the phone numbers (562-806-1625 or 562-776-5294) some one there needs to be put in jail !!!!!!!!!! read more

My priority package has now been in Bell Gardens Post Office for 19 days. I have called USPS and Postal Consumer Affairs but have heard nothing back. This same thing happened a month or two ago and the package finally arrived 4 weeks after it was mailed because if was caught in the Black Hole of the Bell Garden Post Office. After seeing so many poor reviews and complaints I don't understand why someone doesn't inspect this Postal Office and see what is going on. After all when the norm is that it is not getting the mail out I can't imagine someone doesn't check it out? read more

5 stars, Krystal helped me out when I was in a pinch. She is the reason why I come back to this location! She is pretty amazing, with the customers & with her colleagues! She probably knows more than her seniorities, but that doesnt stop her from doing her job pretty damn well. read more