My new favorite spot to drop off my packages! Small location but staff is friendly. I like the…read moresmall town feel of it.

The usps drivers of this location are very lazy. In the past week, we have received "sorry we…read moremissed you" slips because the driver was to lazy to get out of the truck. We have been home both times , and watched her do it. It's pretty crappy to pay for a delivery service , yet we have to go out of our way to pick it up instead.

I don't mind Going to the post office when parking is easy and the lines are weaving through the…read morestore which is why this particular location seemed to hit the spot last week when I needed stamps and to mail some gifts. I often find when I go to the post office downtown the process is somewhat overwhelming and frantic. Located not too far from the International Marketplace neighborhood, you'll find plenty of parking here and lines that move fairly quickly. It's not the prettiest or most historical looking location but it will get the job done. They have a small selection of stamps, packaging items and greeting cards available for purchase.

I live at 4501 Rosewood commons place. The driver shows packages as delivered when they have not…read morebeen. This happened 3 times last week and multiple times over the past year. No excuse. Needs to be fired!!!!

We are a business right around the square in Danville. there are many law offices here close to…read morecourthouse. we ae only getting mail 2 times a week and that's if they have a fill in to come do our route. there is no number to call and complain and its very sporadic. you never know if you are getting it. We are currently walking over to the courthouse just to put in box but it has been full too. This is not working what are we paying these people for.

I have lived in Danville Indiana for eight years. The first house we lived in over near the…read morehospital for seven years and I can count on two fingers the number of times there was ever an issue with getting my mail delivered. However, nine months ago we moved into a new neighborhood and in those nine months, my mail has been wrongly delivered no less than 10 times! Yesterday I went into the post office to inquire about an item that was marked "delivered" but it wasn't in my box. The male supervisor looked it up and saw where it was delivered to by mistake (AGAIN!) and contacted the mail carrier in the area who was *supposed* to go get it from the wrong house and bring it to my house. Guess what? STILL no package today. It's to the point where it's ridiculous when it comes to wondering if I'll get my mail or not. My various neighbors have been pretty good about bringing mail to my house that was delivered to them but IT'S NOT THEIR JOB! I truly hope that the delivery people in my neighborhood can do a better job but I don't have high hopes. I don't know what my next course of action can be. I'll have to research if I can file a complaint with the USPS about all of this if it continues.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

Friendly, natural and understanding, love the Zionsville United States Post Office. Don M.read more

A few months ago, I had a missing package at the warehouse in Indianapolis that is having all the…read moreissues. I had great service with the Zionsville post office and was very helpful. I got my package shortly after reporting it missing. Recently, I have another missing package currently and I've had terrible service with the Zionsville post office. Very unhelpful!

The people in the office are usually helpful, but for over 8 years the physical delivery people…read morecontinue to drive up the curb and leave huge ruts in the grass. The ruts fill up with water and mosquitoes. I have bought bags of dirt and grass seed several times and filled it in. I have put up flags and little wire fencing. I have called the office to voice my complaint, I have driven down to the branch to do the same and nothing. So, yet today, it was done again. I saw the delivery person and asked him about it. He said "yea, I got stuck in the mud...not sure what you can do, maybe fill it in with sand or something" Are you kidding me? it's part of the yard. So, up to me to keep spending the money to fix it and watch it get torn up again. Not!!!!

The people at this post office are always nice and helpful. They provide excellent customer service…read moreand make mailing packages a breeze.

Once again lobby is closed!! This has happened several times before and is a big inconvenience.read more

I came to the Lawrence Post Office 20 minutes prior to…read moreclosing and they had already locked the door. It was a very important piece of mail but what hurt the most is the black guy working behind the counter looked at me and began laughing. Two other people got turned away too. This branch sucks. Why have operating hours if you cannot honor them?

They're always late with packages, letting them sit in here for days and even weeks. I'm waiting on…read morea package that was supposed to deliver June 1-4th and it's been stuck in Indianapolis for days with no new updates on the delivery date.

USPS indy distribution center claimed it improved back in August of 2025. Where are the…read moreimprovements? Here's to hoping I get a single package on time and not 2-7 days late. This placed needs to be audited.

They had my package shipped to them and they lost it and don't even know where it's been shipped…read moretoo now DONT RECOMMEND COME HERE, Also they Asian lady at the front desk is so rude

STAY AWAY from this post office. I sent my package out before the holiday and it was expected to…read morearrive on 9/2 and it was never was sent out for delivery. It's still sitting at the distribution center in Indianapolis. I paid extra money to get this package sent out earlier and someone from this post office didn't do their job correctly. It's a recurring theme from this post office.