The staff is really rude and kept saying my package was out for delivery because they couldn't find…read moreit in their back area

Just like every other time Ive had to visit a Chicago post office, my experience was awful. The…read moreworker who ive seen there on multiple occasions is unnecessarily hostile and rude every time. They are looking for reasons to not help you. The behavior is unacceptable and they need change.

There's only one person and a long line so give them some credit. They're working really hard…read more Street parking on both sides of the street out front. No private lot but you get to practice parallel parking. You can renew your passport and get passport pictures taken here. Birthday cards are for sale. Lots of supplies and choices in the lobby for shipping small packages.

Came here multiple times and extremely rude workers, lots of sarcasm and attitude. Felt like I was…read morenot comfortable at all the entire time I received service. Disappointing.. I noticed everyone who came here seemed to feel nervous and uncomfortable when it was their turn to get service.

I've never had a major issue with this location. It's not the closest to where I live, but I come…read morehere due in part to the convenient parking lot and overall, I feel that the staff is competent, cordial, and the queue (depending on peak times of course) moves at a steady enough pace. People should start entering USPS's with a more positive frame of mind. If you barge in already expecting to have a crappy experience, then you definitely will. Post Offices don't have to be horrible places. Just be a little patient with the employees and with yourself. Stop being so sensitive if they don't smile and laugh and tell you what an amazing person you are. I've definitely been to worse locations in Chicago.

Wow! 2/1/2026. Quiet day, one person working there, helping a customer. Woman with glasses. Im not…read moreeavesdropping but I hear a lot of hostility in the person working. As she finishes with the customer, she looks at me and informs me that the line starts at the other side of the store. I am the only one in the store. I apologize, and approach the counter. She says "no, walk around"... so I do, and then she shouts "next!", and I then walk to the counter. I state I am here to purchase some stamps. Her response is "cant you read the sign, we dont sell stamps here". Next to her is a piece of paper written in sharpie that says "no stamps". I say oh no! Where can i get some stamps? Her response is "go somewhere else, theres a store on sheffield but theyre closed today". So I asked where I could buy some stamps, to which she replied "not my problem. Next!" As a customer had arrived with a return. As she told this customer she cant ship the package because they have the wrong box, I stood to the side googling where else I could buy stamps. I left after a couple minutes, and did not see the woman working the counter meaningfully contribute to society while I was there. I appreciate that usps allows people like this to remain employed somewhere,but as other reviews show, this is a consistent issue that has been present for years and will likely not be addressed. Do not come here, I'd expect this location to be closed in the near future due to lack of care by its staff and the company that "supports" its staff.

Much like the other reviews on this location, Toni was so very helpful. She gave me clear…read moreinstructions on what I was doing wrong and helped me fix my mistakes. I don't write reviews often but I felt compelled to write one for this USPS location because they've always treated me kindly!

Toni was very helpful and kind as always. This is the only USPS store I recommend going to, and…read morehave had no troubles ever with.

A few years ago, i was able to drop off a return with no problem. The service for packages is…read morepretty average from what I've seen. The second and last time I came to this location was for a passport appointment at 1:45. The clerk said that the agent was already clocking out for some reason, even though there was another family in line there for their appointment as well. As well as I can understand being shortstaffed, I wish they could be a bit more sympathetic. I would not rely on this location for passport apps, I'd rather suggest making a trip Downtown for that.

Had an important/expensive purchase sent via USPS, I'm new to Lincoln Square. The employee…read moredelivering the package just hit property not accessible when they were done working for the day. So weekend passes and it gets delivered on Monday.... Signature REQUIRED. Well, I was home and nobody rang my buzzer. In fact the USPS worker just signed for it themselves and picked 'left with individual' and dropped it on the ground. What a joke. Month or two before that I had a package sit in sorting for over a month. 2 months total for the international package to arrive. It was a $90 postage fee shipment from the Netherlands. Things I order for $3 from Ali Express arrive sooner. Now I'm waiting for another signature required delivery and filled out the information online to have it redelivered. The redelivery day has passed. So has the day after that. Nothing. No new notice, nothing. They just did not bother attempting a redelivery. Insulting. Very sad to see how far USPS has fallen. Really nothing we can even do apparently. Just pay your taxes and be happy with terrible service.

Understaffed at the front desk, but Debbie was kind and helpful. Definitely prepare for a wait but…read morewhen you underfund a critical public service what do you expect.

USPS the most unreliable, unprofessional organization that continues to thrive. They always throw…read moremy packages at my neighbors house the house across the street or the sidewalk before in front of my house and nowhere close to my mailbox. I have lost numerous items. They have all said delivered, but were nowhere to be found. Talking to them is like talking to a wall, no satisfaction. I always use UPS or FedEx before I use them.

Small but mighty! I…read morehad to send an standard sized envelope. Walked in and put it in outgoing mail. EASY PEASY!

Post office has been closed here for several weeks. Not sure what is going on, but that sucks!…read more So much better than dealing with the clowns at the actual post office. For real.

Closed at 3:40, Thursday. Hours say open until 4:00 M-F. Seems other reviews are correct-don't…read morewaste your time trying to get service at this place.

Marta (I hope the name is right!!) went above and beyond helping. Nice to deal with someone…read morecompetent and helpful!!!

The management of this post office is on Cicero. Should be focusing on cleaning up alongside their…read morefence close to the alley. Here are some pictures of what they should be cleaning up, it's also bringing in a nesting rats and mice inside the garbage alongside the fence towards the back alley

Nickie and Victor truly take care of every customer who walks through the door. I spent a few…read moreminutes there and saw how they handled each person's needs with patience and professionalism. They explained everything carefully and clearly, making sure every concern and question was fully addressed -- including mine. I definitely recommend this location. You'll feel valued and well taken care of!