I went in today to try an pick up my package to be told the address had to match my id which…read moredoesn't make an sense if my picture matches the face what's the difference the she was very rude in conversing with me terrible the mail carrier didn't leave anything at my door and I waited all day so they will lie and say that they came

First of all who delivers mail at 8pm on Saturday! These delivery times are ridiculous.... the post…read morelady doesn't even put my packages on the porch properly and doesn't knock! This is the second time I've had to leave y'all a bad review. It's getting out of hand!

The employee was polite. The line moved fairly quickly. But I was shocked that they're not…read moreenforcing mask wearing by the workers, only customers. WTH?! And she needed to open her window to get the packages from customers. She had her new looking masking next to her as I saw her handle it while she helped a customer. I thought she was selling masks at first because she was holding it as she helped the first woman. But she never put it on. She helped about 8 customers while I repacked and labeled my parcel.

The employees here are the best. Bright and cheery even on a rainy day. Hours are a little tight…read morebut serviceable for business. It is also a historic Post Office which retains much of its charm from 1937 which is the year it was built. All services are available here. I enjoy the official charm and the workers here are kind and accurate in their dealings. It is in a perfect location with plenty of room for loading or unloading in the parking lot. There is a driveup mailbox too!

This post office is so quick and so in order i love it!! They are always so accomidating and so…read morewilling to offer a helping hand! I just found my new favorite post office!

They lost my passport and money order while in transit with them. Thy pretty much told me "oops,…read moresucks to be you" afterwards. They would not help, wouldn't even look into the matter. Mail is NOT secure with them

The lobby used to be open after hours and early in the morning. The last two times I've been there,…read morethe door has been locked while other businesses in the mall were still open. Unsure why they changed this, but if you don't get in there before 6pm, you're SOL. Tried the next closest one and the package bin was jammed. Thanks.

Horrible place rude desk agents...rude management... trying to do a verification of change of…read moreaddress ...and if they can be any more inefficient. They are ..it was like the twilight zone..these two women on the front desk... ignorant and stupid...it's these two I don't recommend this location for anything.but closure...

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

I had an appointment scheduled today to get a passport, but my experience was very disappointing…read more After waiting in a long line, I was informed by an employee that all passport appointments had been canceled. When I asked who had canceled them, the employee simply replied, "I don't know; I was just told to inform anyone who came in that appointments were canceled." He explained that he was the only staff member working at 1 p.m. today. I understand staffing issues can arise, but there was no prior communication about the cancellation, which wasted my time and caused unnecessary frustration. Better communication and planning would go a long way in improving the customer experience.

This office is so bad it's causing me stress...the wildly varying delivery times have no excuse…read more 630 pm one day, noon the next, 4pm...it's now 330 and for the second time in a week I'm waiting on something important that I absolutely need to have by 4pm. They never answer the phone either....I just don't get it

This review is for the Canton, Michigan post office…read more Big shout out to Laurie and Carol for their help in locating my two missing packages that were supposedly delivered to my house on Mother's Day but were not. Thank you so much for your help and going above and beyond!

Three times now when I check the box to hold my mail that I would pick it up after my vacation they…read moredid not do it but instead delivered my mail on the last day of my expected vacation. On two occasions I came back several days later than projected. When I went to the post office to pick up my mail a male employee said he check and then told me I checked the box to deliver my mail on the last day of my projected vacation, which was a LIE. This third time, they included the card I filled out, which clearly stated that I would be picking up my mail. So with that documentation in hand, of which I scanned. I filed a formal complaint and will be talking to the Canton, MI Supervisor shortly, providing her a copy of the hold card and the complaint serial number.

The staff here is engaged in their work.  They are friendly and neighborly.  The parking lot is…read morekept up very well.  The lobby and entrance is clean and kept free of debris and snow during the year and inclement weather.  The postal boxes outside are in good condition too.  This post office is conveniently located in downtown Romulus.  There are parks nearby and it is an easy ride or walk to several other businesses. The building is clearly marked.  It is a little difficult to find the door at first because it is tucked behind the main facade but that allows for easy entry during inclement weather as mentioned.  The landscaping is attractive and well designed.  All in all it is a pleasure to visit this post office for my postal business.

The United States Post Office in downtown Romulus, Michigan is easy to access.  There is plenty of…read moreparking here.  The staff here is very much interested in their work and they provide quality service here.  The building is kept neat and clean both inside and out.  It is easy to locate the materials and shipping items as the vending area is kept well stocked. The counter clerks are very good at what they do and offer a positive outlook.  It's refreshing to do business with them.  If the building is closed there are some conveniently located postal boxes right outside.  You can drop items in when walking by or even drive up if you want to.  The building is located in a quaint plaza and the traffic passing by is usually quiet and moving at a reasonable pace.