This was a MUCH better experience today than I've experienced at this location in the past. Today I…read morehad Jan Kennedy helping me. I don't know if she's the same hateful lady that I encountered earlier this year or not, although. I suspect not. But even if she is, she was much more pleasant today. I had to send an official document to the city of Birmingham and wanted a signature card with it. She helped me to find the correct documents to do so. So happy to have had a better experience today!

I'm back to this post office today and it was a wonderful experience. Kennedy is always so sweet…read morebut the only time I've ever seen a stress is when she doesn't have help and when she has to take a break to take her meds or go to the bathroom. Instead of bashing this lady, try understanding. I love her!

We took my daughter to get apply for her passport. Ms. Janice was so nice and helpful. We got there…read more10 minutes early as instructed, and were finished with the appointment before the actual appointment time. Great experience!!

Always rude and extremely slow service. Went to drop a package off on a Saturday at 10am and they…read morewere still closed even though you could hear the employees in the back talking.

I came in to mail two quick items (one of which had a prepaid label). The female that helped me did…read morenot smile once, in fact she was annoyed and sounded annoyed with every word she said. She was sitting down, earbuds in and having a conversation with someone on the phone about a refund or dispute. Terrible service. Even if it was 4:45 on a Friday.

Positive Review - South Highland Post Office (Birmingham, AL)…read more I had a truly great experience at this post office. The two ladies working were so friendly and welcoming--they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders, Monday, 07/07/25

This post office is helpful each time I come in. The staff is quick, friendly, efficient. Almost…read morealways a line, but it moves quickly in my experience. Plenty of parking, easy to get in and out, all the supplies I ever need is available for me on site.

lady at the desk made me feel so incompetent. i have never picked up a package before. i just…read morewalked out. never in my life have i been treated that way. i guess ill just try another day with my package. friday 06/12 9:12

Horrible. Lost all my birthday mail and my whole family lives out of state so it's not like they…read morecould see me or give me a gift in person. They always mark my packages as delivered and they don't show up for days later. Post man just skipped my house for like the full month of March and I didn't get my health insurance card so I couldn't see a doctor when I got sick. And try and call them, you won't get them on the phone. I hate yall for real.

This post office is one of the worst "ever"! They misdeliver mail. You go there with questions…read moreabout not receiving your mail they go to the back leaving you standing up front forever! Then come back saying they can't find it or your mail that should be on hold is not there! It's always a problem with your mail at this location for some reason. The route carrier s at this location need to be well trained and they are not! Thank God I have "informed delivery" I can see online what I'm to receive even if they say they don't deliver it. They also will steal too! Just a not so good postal site.

It's always nice to have a neighborhood post office. This one is very centrally located for anyone…read moreliving in the Bluff Park area. It's right next to the main gas stations, gym, grocery store, pizza place, and pharmacies, so you always have an excuse to swing by. Since it's in the main Bluff Park shopping center, there is more parking spaces than there are people in the neighborhood. If you've got letters, this is a good place to mail them.

Not sure of the name of lady who helped me out this morning, but she made my entire experience so…read morepleasant and explained everything I asked her. I was so happy with my experience. It took me less than 5 minutes to do what needed to get done, and she was so thorough with making sure to answer any questions. She was super sweet and very personable. I was just super pleased with the efficiency of this employee and the friendly service. She got her job done, and I got mine done. She really made me feel welcome today.

Recently dropped some mail off here on a Saturday afternoon. I used the inside mail drop so I was…read moreable to see the need for updates. For this to be the main post office , I can't believe there haven't been much if any cosmetic enhancements. Despite this being the case, it was clean on the inside as well as the outside. No staff was visibly in sight so I didn't have to deal with any post office attitudes! Ha!

My package has been on Bham since the 21st of Dec this is the 2nd of Jan still haven't received…read more Trying to talk to a real person is impossible!!! Will never buy anything that has to ship USPS again!!