This is literally my home away from home. I visit this place 5 times a week, as I work online and…read morehave to mail out over 50 items a week. Everyone that works here treats me like family. The postmaster is a sweetheart and they must have hand picked the staff. I won't go anywhere else! P.S. I live in Seminole but go to this location because of the way they treat me!

I have been to this office 3 times in the past few months and was treated appropriately the first…read moretwo times by the nice tall African American gentleman. This last time I had a confirmed 8:45 am appt for my husband's passport and was waiting patiently in line. I have severe back injury that makes my left leg feel as if it is on fire when I stand for too long so I made sure to make an appt to accommodate that. A wealthy looking women with her children walked in after us and the worker David asked them do they have an appt. They said yes 9am he said when is your appt. I said 8:45. He said I dont even have that appt written down here. I said I have proof confirmation on my phone. He made my husband run out to car to get my proof. I showed him the confirmation on my phone and he continued to argue with me saying he doesnt have it. Then he proceeded to take the woman who had an appt after mine before me. I pleaded with him stating I have a disability and am in alot of pain right now. By this time it felt like I was standing on broken glass and my whole leg was on fire. He continued to take the rich looking women and her family infront of me. The manager watched the whole thing transpire and didnt say a thing to help the situation. Clearly the worker David and his manager cater to rich people at this establishment and dont honor appts made. I feel discriminated against to be completely honest. Finally after waiting a while longer Seamus came to my rescue and started our passport application I am soo disappointed that people still treat disabled people like this in 2026. I definitely wasnt dressed up to run an errand I was wearing leggings and a T shirt. I guess normal people dont matter here only the rich locals.

Tiffany is amazing!!! I have been scolded at other locations for having over 10 packages before…read more(even though I have my own postage printed and usps has lost many packages of mine in the past so the supervisor recommended using them scan in) however Tiffany was such a joy. She's very quick, efficient and keels a smile and a positive aura about her regardless of how busy it is.

Distraught because I lost my Mailbox keys, recently moved my household and my aunt's. Having…read more Cancer knowing my meds were already delivered I asked to speak to a supervisor I met with a lovely petite grayish haired supervisor who kindly held my mail. my second trip I was met with an arrogant blonde short supervisor with pronounced eyebrows, who was argumentative unhelpful and told me that the rules of Informed Delivery are not set in stone. My Mail could come anytime and I should come every day for my mail what the heck well, the postal inspector please take a look at her.

The only reason I would find to ever return to this post office is the only reason I was brought…read morehere in the first place: it opens at 8:30am and it was geographically advantageous based on my other errands. Beyond that, this place is kind of a mad house. It was incredibly busy and the employees were far from helpful. It kind of just felt like everyone was yelling at everyone. It is full service and they do provide packaging tape.

Your not delivering our mail and you make excuses when our mail is lost. Terrible service.read more

Walked over to the Heritage Village and Historical Museum after visiting the Botanical Gardens and…read morehad the best time learning about the local history! The volunteers were so knowledgeable! I can't wait to visit again. Definitely a place where you can get lost in time.

ALMOST FORGOT ABOUT THIS PLACE!!! THIS IS SO COOL SO MANY COOL OLD HOMES. They take great care of…read morethis place so much. Love the staff here that do the tours so informative and friendly they make me feel at home at all these homes. I cant upload my pictures currently but i will soon as i can

We have been living in Madeira Beach for more than 6 years. The man in charge of delivering our…read moremail has always been nice with us. So much that we even used to give him cookies for Christmas. Always greeting us with a smile in his face, a very nice person. But, for whatever reason, that person stopped doing our route and now we have been assigned a new mailman, and that person is the most self-entitled and rude person you can meet. Two weeks into the job and he was already complaining that we don't empty our mailbox as often as he would like. We told them we both travel during the week and, at the very least, we empty it once a week. Instead of understanding, he said he was not going to deliver any mail to us again. I went to the post office and talked to his manager. He attended me and was very nice and understanding at all times. He said he would talk to him and, for a couple of months, everything seemed to be back to normal. But today, we hear a load bang on the door, I go out, and there he is again, shouting at me, literally "I've had enough, I'm not delivering any more mail to your house!". When I tried to talk to him, he called me an "a**hole", and when I said we never had a problem with the previous mailman, he replied "that's because they weren't doing their job". Well, maybe that's true, but he kept his clients happy and the business running. But this guy... totally horrible. He's lucky he works for the government, because in a private company, any employee that treats clients that way would be fired right away. Totally horrible experience.

I keep calling and the phone keeps ringing and finally Verizon comes on to say that the call cannot…read morebe completed. In the meantime, I haven't received any mail for weeks now even though I get a USPS digest daily which shows the mail that should have been delivered. What's going on here?

Get there early, this place is busy! They have the logistics figured out so I appreciate this…read morelocation a ton!

Excellent personal and knowledgeable service and friendly. So glad they're in our neighborhood.read more

Less than 2 weeks before Christmas, so the mailing chaos is in full swing, but this location has it…read morehandled like a champ! Not only did they have every station open with a worker, but they also had two giant rolling bins set out that people could drop prepaid packages in without having to wait in line. They also had a self-serve station that helped expedite the immense volume of people, and they're open a bit later on Saturdays (until 2pm) compared to other nearby postal offices that are only open until noon.

Bad service by Cleveland Street. Came with open package. Clerk refused to process my return packet…read morebecause it was open. I asked for a packing tape. Clerk said they have none, but she can sell me one. Shall I believe that in the whole large office is no packing tape, so that I could be provided with one foot of tape to close my packet??? I have to buy one??? Instead getting lectured to read the instructions to return a package. This was ridiculous.q

The man behind the counter was pleasant enough. I was told the package I was mailing was $6.00. I…read moreasked if there was a cheaper rate and was told, no. I didn't have enough cash on me, I used my debit/credit card. I guess I should have checked my RECEIPTS before leaving the store/USPS. After all it is the USPS. The package which was just a rolled up calendar, was "Grand Total: $6.90 and my SECOND RECEIPT for the charge was $7.18??? I don't recall seeing a sign for the upcharges nor did he mention it only that the name of the business would be on my credit card bill!

Angie and her husband are more than friendly and professional. I frequent their post stop often and…read morehave never had a bad experience. They have last minute gifts on the shelves including birthday cards and such. They are the new owners reopening about a year and a half ago. Easy Parking too! Great advice on how to wrap and mail that odd shaped package. You know like the large metal jack you found at a thrift store that costs $5.00 but $25 to mail. Free boxes too! If I had to launch a complaint it would be about the exorbitant mailing costs which is not something they have anything to do with! I have experienced those who want to jump on line ahead of me because they have other things to do with their time... If they're pushy about it I usually jus elbow them hard to the ribs lol! Just joking! All'n' all... I easily give them five stars! *****

According to the response to my review, and many others, Jodi is I fact. The manager of this…read morelocation. She was so rude. I will never step foot in this place again rude and inept service. Don't waste your time at this location. Sorry to say this. I live just down the road. But will drive 5 more miles for better respectful service.

Not the best customer service. Tried to send a fax that had to pay $28 for. Could not get the fax…read moreto go thru with no explanation on the codes that came thru. Was told to save the receipt and if I could get it to go thru at my work location to return the next day and I could get a refund. Next day I was told I could not get a refund. I will never go back !!!!

This store is open later than most UPS stores which is very much appreciated on weekdays and…read moreweekends. Employee Brit provides excellent customer service. Friendly and professional staff. Owner Rian is personable, informative, and helpful. For printing labels and they charge about 2 to 3 dollars whereas another UPS store on Ulmerton Road charges over seven dollars. They have an Amazon kiosk which is great if there's a line or it's close to closing time. In Bardmoor shopping plaza.

If Spectrum has sent you a new modem you can drop off the old one here at the UPS store for them to…read moreship it back. Did UPS store has locations in every direction I need to travel there's always one nearby