It's hard to rate a post office because each experience can be different. I have visited this post…read moreoffice dozens of times over the years. I have been helped by some MISERABLE/RUDE workers and I have had some AMAZING/FRIENDLY workers. My most recent trip was very pleasant but I've been helped by the same person in the past and they were super grumpy. Who knows... they could have had assh*le customers that day, which put them in a bad mood. Time of day and time of year affect the experience at the post office as well. Coming midweek in the morning during August is completely different than the week before Christmas. The building itself is kind of dumpy. There is an area along the side which sells some boxes and tape, which is underutilized and looks "blah". Overall, I don't long to come to the post office but when I do, I try to make it short and sweet.

This Post office is terrible. The workers are rude! Pearland needs to do better with customer…read moreservice. My package was stolen due to negligence on their behalf!!

Nathan is a horrible manager, employee, and general individual. I truly try my best not to allow…read moremy feeling to intersect when conducting my business. I can ignore a lot of things. However, Nathan has to get out of his feelings when a customer is expressing dissatisfaction with the service he provides. Nathan is demeaning, derogartory, and rude. Since the "mandatory" implementation of US postal F1583 renewal process, this guy has completely lost his mind. It is borderline power tripping. I was not asking for any special treatment, but what Nathan should NOT do is prohibit/delay my process of receiving mail that's address to ME, for ME, and C/O of ME. I've had my box with Pearland Postal Plus for some time and the hassle of changing my service is daunting. Beau and other staff are GREAT, they've never given me special treatment, but Nathan is incorrigible. I hope they find another store manager because he is bad for business.

I called ahead during the week to verify the Notary hours. I came around 10:30 ish in my morning on…read moreSaturday and told the person is out on errands. If you need someone to show up to their job and be present at the designated hours, this is not the place. We are all busy, and plans are weekends accordingly for errands. Call first if you want to be sure.

Am not sure why the rating is soo low, but they were really accommodating, friendly and ready to…read morehelp. Both the people at the counter today were great.The lady took me in as the last walk-in and the Javier helped me through the process. Took me through the application line by line and made sure all the t's were crossed and I's were dotted. They even gave me couple extra minutes to get my docs. Good information to know They take 5 walk-ins per day and luckily I was the 5th!!! They have put a poster though mentioning that the League City Post Office at 240 W Galveston St., were taking walk-in applications till 2 pm. The processing charge was standard processing charge nothing special to mention about that. Very much appreciated their help. I won't hesitate a bit to come back here again.

We had a very frustrating experience here when applying for a passport. I debated writing this…read morereview, but ultimately decided to share so others can make an informed choice. At the time of our appointment, the employee (AA. Male) handling passports was focused on assisting another customer who had arrived late and had not completed her paperwork. Instead of prioritizing those who were on time and prepared, he spent a significant amount of time chatting, flirting and helping her fill out forms. From our understanding, most passport offices require you to arrive on time with completed paperwork, otherwise you risk losing your appointment slot. This gentleman could've easily woman moved this woman to the side to allow her time to complete the necessary paperwork. Also, I didn't even think the employees could fill your paperwork out for you. We arrived on time with everything filled out and ready, and our appointment could have been completed quickly. Unfortunately, we were left waiting while attention was given elsewhere. It felt disorganized and unfair, especially given how strict most passport services are about timing and preparation. Based on this experience, I would recommend considering another location if you're looking for an efficient and professional passport appointment.

We visit this USPS location multiple times a year during what is probably their rush seasons. Ms…read more Gill is always patient and helpful. Even though the line gets long quickly she is always smiling. If you live in the area and need to ship out something quickly, definitely stop by. I will definitely be back to this location. The service here is better than at the Windmill location which is larger and always seems to have my registered/signature requiring/undeliverable packages.

I've visited this post office several times, and unfortunately, the customer service has been…read moreconsistently disappointing. The lady at the front with the long braids often has a poor attitude when assisting customers, and my experiences with the staff at the mail counter have also been unpleasant. The employees I've interacted with have come across as rude and unprofessional. Customer service is an important part of any business, and I hope management addresses these concerns to improve the experience for everyone.

Plenty of parking space even for larger vehicles. I only needed some information and stamps…read more If you rent a PO box, no Reminders are not sent on renewals. Best option is going online for automatic renewal or in person renew for two years. Otherwise, you may insure late fee.

Don't deserve one star. We had a passport appointment for…read moreour family of five, and the experience at the Forward Post Office was incredibly disappointing. Getting two parents and multiple children together with all of the required documents, copies, photos, and signatures is not easy. We arrived on time for our scheduled appointment, fully prepared, expecting that our reserved time would be honored. Instead, the staff chose to prioritize the walk-in mail line over customers who had passport appointments. We waited for more than an hour, only to be told they would not be able to help us and that we should drive another 20 minutes to the League City Annex. This showed a complete lack of respect for our time. If appointments are accepted, they should mean something. We did everything we were supposed to do, yet our family--and two other families with appointments--were left waiting while customers buying stamps and mailing packages were served instead. What makes this even more frustrating is that the posted sign indicates P.O. Box mail is available by 10:00 a.m., suggesting there was an established process for handling mail. It appears the decision was simply made to prioritize mail services over scheduled passport appointments. After reading the reviews for this location, it's disturbing to see that many others have reported the exact same issue. This doesn't seem like an isolated incident but an ongoing pattern. If this office cannot reliably honor passport appointments, it should reconsider offering the service rather than repeatedly wasting families' time. This experience was unacceptable, and I hope changes are made so other families don't have to go through the same frustration.

This store is always on point. customer service is professional and pleasant. thanks for all the…read morenew staff.

The employees need training in how to interact with customers. Sloppy, slovenly appearance. Poor…read moreposture. Rude. Arrogant.

I have been coming here for years! I avoid going elsewhere if I can help it. Reading the negative…read morecomments and I'm shocked to say the least. While Theresa is straight to the point and does not hesitate to say it like it is, she is in no way an asshole. In fact, she's actually a very kind woman and she does not come off as less. If you are looking for a fake smile and a little tickle on your ass with their nose to make you feel more safe or worthy of dropping your packages off you will likely leave disappointed when you leave. It's a wonderful place with a wonderful owner. She works hard and she's good at what she does. Kissing ass is not her job.

Amazing customer service by this dynamite lady! She's a one woman show and runs this business like…read morea champ!!

One of best in the shipping business. Overall, I really…read moreappreciate the ease of doing things in FedEx from finding boxes to making copies. However, was not one of my best experiences. I went in to ship a display back to work in the same box that it was sent to me. Nevertheless, I was being told that because It a Hazmat sticker they couldn't accept it, so I am explaining to the employee all I didn't was recycle the box. So after explaining several times that it wasn't what she was assuming, the box was accepted shipped back. The moral of the story is communication, please.

This review is specifically for Diana! I'm new to town and I've visited this location a few times…read moreto print but I'm loyal FedEx customer. Diana was extremely helpful. Her customer service was superb! Diana was extremely patient with my job and took her time to not only help me, but answer my questions and teach me some things as well. i was highly appreciative of her and her knowledge and professionalism. Diana went the extra mile and it was apparent it was actually genuine. It's sad to say but that type of service is rare these days. Thank you Diana, you rock!

Total lack of service; closed before they were supposed to with a handwritten sign that said system…read moredown

I would give 0 stars if I could. Came here today 10 minutes before 5:00 and workers were still…read moreinside. They wouldn't let me in and closed 10 minutes early. Been here other times in the past and one time someone who was working went to go to back to take a break for 15 minutes. Everyone else in line had to sit there waiting until the worker came back. Seems like this location is always under staffed. I will not be going to this location anymore.