There are a lot of good things about UTA. I love that I can get to work and home without having to…read moreuse a car. I like that most of the time it's pretty reliably on time. I think Blue Line cars need to switch to the same type of cars as green and red. The stairs are a pain in the but and frankly, a hazard. The drivers need to wait before they take off from a station. I have seen too many elderly knocked off their feet because they aren't given a chance to sit down. I also think they need to pay attention to who is on the platform. I have tries to catch the train but the doors have shut on me multiple times and they completely ignore what's going on. They just need to be aware of their surroundings.

Some of the drivers need to learn to talk nice and wait on the stop today the driver literally…read moredrove away when I was standing on the stop

I love mass transit! I was happy to hear years ago when they announced the city was going to put…read moreTrax lines in. No worrying about parking your car. This location is fairly close to one of our major hospitals in town, but is still a bit of a walk to get to it. I don't see using Trax if you have some kind of medical condition that stops you from walking over to the hospital. To bad it doesn't drop you off or pick you up right at the hospital entrance. Side note: When I was in Washington D.C. (Crystal City) the hotel I was staying at had a train line that stopped right at the hotel. It was nice to just hop on the train right from my hotel. UTA has added a few other offshoot lines from the major one that runs North and South, parallel to State Street. Let's be honest...we live in the West, and when this city was planned out, they didn't plan ahead for over crowding, and businesses and housing to be so spread apart. If you travel to a city where mass transit works, you will find most of what you need in walking distance from the station, even housing. This is NOT the case here. In fact most "stations" are out of the way. You either have to drive to, or ride the bus, to actually catch the Trax, which kinda defeats the purpose of mass transit. Let's say if you ride the Trax downtown, you are able to walk around without a car, if you don't mind walking large block sizes. Think of the strip in Vegas. You look out onto the strip, and you see a casino you want to go to, because of an optical illusion, you head out because it's just right there, and you tell yourself... just a few more steps. The reality is the casino you want to go to is really blocks, and blocks, and blocks if not miles further than your eye told you it would be. That's what the distance from the Trax line is to the establishment you intend to go to here. In order for Trax to really service the valley they will need to put more lines in, to access places that people frequent, and build closer to the Trax lines. Trains are on the small size, and are weirdly designed. A lot of wasted space in the train cars. Trains run smooth, and run on time, unless there is a problem. like someone thinking they can beat the train, and they collide. Trains are pretty much empty except during rush hour, and you are going to/from downtown, or for events that are downtown. They keep raising prices which is a deterrent for some people that would ride the Trax, but opt not to, because it's cheaper to drive your car. I wish our county, and specifically our city, was walking friendly, but it just isn't. It's to far to actually walk from Trax to most businesses. They do have Car Parks to leave your car while you ride the Trax, which helps keep cars off the roads. I have noticed that more, and more apartment buildings are being built within walking distance to each Trax station, this helps, but this isn't going to help getting to your final destination unless it is a conceivable walking distance especially during our winters here.

I had a scheduled appointment at IHC, and I was done early so took this very convenient TRAX stop…read morewhich was a short walk from IHC. One way is only $2.50. So glad they were there for me!

For an out-of-towner during ski season the uta trax is a great deal. I've come to ski in the…read morecottonwood canyons of utah during the ski season and prefer to find cheaper accomodations in downtown salt lake city. One can use the light rail to get to the special buses they run during the ski season. Also, the fare you pay on the uta trax can be applied to the ski bus fare just show the driver your trax ticket. Also within central downtown salt lake city there is a free fare zone for those who want to do things like shopping

Seems like a very well thought out and smoothly operating light rail. Reminded me strongly of the…read moreone in Sacramento in that you pay a flat $2.50 for your ticket and that lets you ride any line in any direction for 2.5 hours with everything converging on a downtown hub, but this one seems less sprawling and better laid out, also zero ghetto folk blasting awful local rap out of their phones and getting into petty squabbles. And not nearly as crowded either, I was going in and out of downtown on a weekend and there was plenty of seating each time. Ticket machines at every station that take credit cards no matter how far out and helpful staff / conductors with pleasant attitudes. Downtown "free fare zone" where you can enter and exit with no ticket is very small, but it does save you a kinda long walk in the cold going between the Intermodal station (Greyhound / Amtrak / Frontrunner) and the courthouse / library area of downtown.

S Line is the streetcar line in Salt Lake City that runs from Sugar House to Central Pointe TRAX…read moreStation. The S Line station is a few meters away from the TRAX station. From there it travels northward, stopping every few blocks. Streetcars run every 15 minutes on weekdays and every 30 minutes on weekends. The train interiors are similar to TRAX, albeit much smaller in size. It seems this line is intended for residents that live close to this line to get on TRAX as well as TRAX riders traveling north or southbound to get to Sugar House. Given the relatively short distance of this streetcar line, which is about 2 miles, it seems like the S Line has limited appeal. I think a bus could serve the same purpose at a lower cost. Though if they do intend to expand the line, I could see some justification for it.

Answered phone promptly. Very knowledgeable. Answered questions concisely. Parking available across…read morethe street in fenced lot shared with UTA. Patrolled by UTA police during day. Don't leave anything visible in vehicle.

We are first time travelers by train. Our train arrived to a cold, rainy night in Salt Lake City…read moreUnion Station. The walk from the train to the station was long especially for those who have difficulty walking. There wasn't a cart to pick people up but one to pick up luggage. There seems to be a lack of concern from the conductor on the train who was ready to get going. Our attendant was very helpful with my husband who got very sick on the train. Personally, train travel might not be good for older folks like us. Perhaps those who travel a lot might have a better idea how to navigate railing.

Highly recommended - This is one of the best services I have used. My driver, Santos was awesome…read more Kept me informed, very prompt, very comfortable vehicle and great conversation round trip. You need a ride, no matter what time, they will get you there with a smile. Many Thanks again for all you did for me. Karen

Very friendly reception when called no pressure on service requested. Driver was…read moreOn time and very friendly- provided assistance With question we had On time and weather Car was a mini van very clean and comfortable A definite consideration for your travel or shuttle service

This is the end of the line for the S-line in Sugarhouse. It drops you off in what I consider the…read moreheart of Sugarhouse right across from the Fairmont park. A few blocks north you have a good selection of eats, treats, shopping and bars.

other than the occasional homeless person asking for a cigarette or money, this is a really cool…read moretrax station. listed in my photo is one of the interesting sculptures that they have, shown is a building captioned "economy" and the building is falling apart. love to see small things like this, if you arent aware at your surroundings youll miss it.

Clean. Nice. Across the street from Little America Hotel & Grand American Hotel…read more Here for the dōTERRA Convention and the TRAX system is a lifesaver! 2 mile radius is free. Tram doors only open if you push the button.