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    Utah Crank Shaft And Short Block

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Utah Crank Shaft And Short Block

    Motorcycle repair

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    Summit Harley-Davidson

    Summit Harley-Davidson

    (65 reviews)

    I've been a loyal customer here for years. I've purchased three bikes from this location and have…read moretrusted them with every single maintenance and service. I used to recommend this place to everyone I know. Unfortunately, after my last visit, that's over. While I was there, one of the employees -- I didn't catch his name, but he has a Harley logo with wings tattooed on his hand and a tattoo on the side of his head -- made extremely inappropriate and racially offensive comments right in front of me. I was stunned. If an employee feels comfortable saying something like that in front of a customer, I can only imagine what's being said when customers aren't around. That's not just unprofessional -- it's unacceptable. I've spent thousands of dollars here over the years, but after this, I can't continue supporting a business that allows this kind of behavior to happen on the floor. I truly hope management takes this seriously and addresses it immediately, because situations like this damage customer trust and the store's reputation.

    Best Harley Dealership in the State by far. Best people, best prices, best service people, best…read moreparts people and best sales people . The entire staff and buying experience was incredible and is now my favorite dealership. I've been riding and buying Harley's for almost 60 years and have never been treated better. If you're looking to purchase a Harley I would definitely suggest going here!

    Harley-Davidson of Salt Lake City - Fast Johny Road Glide ST.

    Harley-Davidson of Salt Lake City

    (62 reviews)

    $$$$

    City of South Salt Lake

    This review is for the Harley Riding Academy at the Salt Lake City location only. After five…read moredecades living on this earth, I was daring enough to enroll in and attend the riding class through Harley this past weekend. I'd been on a motorcycle for about 1/2 a block more than 40 years ago and had been sure I'd never be convinced to ride another. Eldon, my fantastic instructor took this obese, out of shape (other than round), not-at-all-athletically-inclined female and turned me into a certified (by the skin of my elbow) motorcycle rider! The other instructors, Joe & Brian, were great too, but I mostly interacted with Eldon. He was modest, explained things well and pushed me to do my best, but not in any aggressive way. Most of all he was super encouraging and honest about my skills, downfalls (pun definitely intended) and what he felt would be my next steps to improve my riding skills. I never once felt pressure from him to buy anything or do anything that I couldn't handle. He seems to truly love riding and made it clear he just wants to share his enthusiasm as well as teach people to be safe on the road. I can't say enough thanks to Eldon for making this a great experience for me, I look forward to taking the class again to work on honing my skills and gaining the confidence to ride with the big kids!

    What are your insights on elevating the quality of customer experiences in a post-pandemic world?…read moreI'd love to share my perspective. As a loyal customer, I believe that feeling valued and empowered is essential. Even if it means paying a bit more, I'm willing to invest in a relationship built on trust. I also believe in giving businesses the opportunity to make things right when mistakes are made, and I appreciate it when they take ownership of their errors and make amends. Recently, I had an experience with Intermountain Harley Davidson that left me feeling disappointed. Last September, I purchased a Softail, and while I was excited about the bike, I noticed some issues that needed to be addressed. There were five spirit bells and some accessories still on the bike, and the clutch was a bit difficult to shift into neutral. I removed the accessories and bells, and Harley adjusted the clutch. I thought that was the end of the issue, but unfortunately, it was only the beginning. This spring, when I took my bike in for servicing, I was shocked to discover that the oil was dirty, the plugs were black, the brake pads were worn down, and the tires were nearly bald. I took the plugs to Intermountain Harley Davidson and spoke with Blake, the salesperson who had sold me the bike. He acknowledged my concerns and confirmed that the bike had not been properly serviced before the sale. He even went so far as to say that I had been 'screwed over.' He promised to make things right, but unfortunately, he didn't follow through. After being ghosted for a week, I finally got in touch with him, and he offered to give me a free oil change. However, I declined, as I didn't feel that it was enough to restore my trust. As a loyal customer, I had expected more from Intermountain Harley Davidson. I've been doing business with them for 16 years, and I've purchased four bikes from them. My daughters have also purchased bikes from them, and we've always taken our bikes to them for servicing. Unfortunately, this experience has left a sour taste in my mouth. My message to others is to be aware of the importance of trust and transparency in business relationships. If you're considering purchasing a bike from Intermountain Harley Davidson, make sure to ask for proof of service. Don't be afraid to speak up if something doesn't feel right, and always get promises in writing. Remember, trust is a two-way street, and it's essential to prioritize it in any business relationship. As I move forward, I'll be taking my business elsewhere, and I hope that Intermountain Harley Davidson will take my experience as an opportunity to reflect on the importance of building trust with their customers.

    Utah Crank Shaft And Short Block - motorcyclerepair - Updated July 2026

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