We've used Hydrotex since our pool was built (3 years) and are extremely pleased with their…read moreprofessionalism, customer service, integrity and high level of communication. We will continue to recommend to anyone and everyone in need of pool service. Thank you Shawn, Tyler, Beau, Jonathan, Mike, Sean, Misa and the entire Hydrotex team!!

Love these guys!! Professional, on time and they do great work. Highly recommend Hydrotex for…read morecleaning and pool repair!

Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

Appreciate David coming out, even if it was ultimately to tell me I needed someone else's help. He…read moredidn't overcharge for a service trip, which I appreciated.

So at first when we start. Service was ok. David come first…read moretime and explain a bit about the pool and the system. It was the first time I owned a pool. So I didn't know much. Then we got the big dallas storm. Take David something like 4 months to repair the manifold for the hot tub. So I was not able to use it for 4/5 months. But I totally understand. It was short on any supplies all over. So I can't blame him. How ever ever sense then. The service was not good. I don't know if it's something to do with where we located in Richardson. Or maybe my pool was a big and he didn't overcharge. I have no idea. But service was not good. The guy he send will come few min. Clean a bit. And run away. The pool was always dirty. And yellow on the ground. So many times I find my self going in to brash and clean. So many times. Every time I have an issue. I will let the service guy know. But he would never transfer that forward. Then I will have to text David and that take another week or two before maybe it's get taking care off. His guy will never basically check to make sure everything work. Or any leak. Will come. A bit Cleaniny. Some chemicals and run away. The pool lights never work. He never cared. The pool have a leak for months before I notice my water bill is high. The pool system was beeping for months before finally David was able to come take care of it. For months I will seat and watch a movie and the system will keep beeping. Not good service. For 4 months or so I inform David. That one of those things on the ground are cloth I have asked is your guy suppose to clean it ? His answer was yes. I was watching it. 3/4 months after. He still didn't clean it. I have pic to approve. I have sold the house lately. So I am glad I don't have to deal with it. But soon will build a new pool in my new house. I doubt it I will use north Texas pool again. I don't mind to pay a bit more but enjoy my pool. I did transfer the new owner david number if he want to use him. But just to be nice. I have a mix feeling about the service.

Really happy with this company. When I bought a house with a pool last year I just continued the…read moresame service the previous owner had. When I asked them about getting a heat pump installed, they said they don't do that, gas heaters only. After calling around a bunch of companies, I finally found Superior who was willing to do the heat pump installation. They did a great job, as well as upgrading my lights to color LED, and installing a new variable speed pump, and a new control unit which connects to my wifi so I can manage everything from my phone. It all works great! All the other companies tried to talk me out of getting a heat pump and gave me all kinds of false info about why I shouldn't get one. But it works great and it can heat or cool my pool depending on the outside temperature, which a gas heater cannot do! I also signed up for their regular weekly cleaning and service, which ended up being slightly less expensive than the other company anyway.

Had another company do some minor repairs on our equipment, and check everything else out…read more Everything was working great except for our app on our phone to control the pool. The ScreenLogic app would not connect to outside. He checked everything on the motherboard and it was just fine. It was the inside adapter that was not functioning properly. He recommended we call Pentair for assistance. The company does not provide a human to speak but it did have some ai generated steps to follow, none of those helped. My husband called the company that was on our pool sticker, quite possibly the original company that installed this. We had never used Superior Pools since we've lived here over 10 years. Worst mistake ever!! Tech came out, spent about 30 minutes looking at equipment and said it seems to be just fine, must be the adapter inside. Again, same result as the prior company. Equipment outside is good, must be the inside adapter. Well, after the Superior tech spent trying to fix the inside connections using Google, he determined it was bad. Then he returned to pool equipment and now the mother board was not functioning. Kept shutting off after 2-3 seconds. Tech left and the pool didn't work!! Highly questionable that two people both say the motherboard was fine, only to then have same tech say an hour later oh no, motherboard IS bad. Very questionable! Would not recommend this company just based on this one visit. Always best to read reviews, ask around for recommendations as this day and age anyone can but in business and not be reputable!!

Update on refund that was due. Mike never contacted me, quit taking my calls and as of the summer…read moremonths, no refund was ever received! Bad service, bad management and bad business!

Absolutely love and recommend this company! My husband got in touch with the owner Mike Friday, who…read moresent one of his techs Brandon out the next day (a Saturday mind you ) to assess the damage our pool equipment sustained due to the freeze. The quote was more than fair and they even made time on their schedule to fit us in today. Mind you, we found all the parts we needed to fix beforehand since many parts are in back order. But Bryan came today after fitting us in and did an AMAZING job fixing everything! He even added a couple things! Thank you SO much to Pool Care America!!!! Mike, Brandon, and Bryan you are amazing!

Chris has been in the pool business for a long time. He is my go to and trusted person for all…read morepool repairs and equipment installations. He is friendly, knowledgeable, experienced, quick response, very reasonable prices and really cares about doing a great job. I truly appreciate all his hard work. I highly recommend him.

Chris is the absolute best. Dependable, fair, and so knowledgeable. Has helped us many times with a…read morepool situation including the great freeze a couple years ago. No one is better. No. One.

Outstanding. We just decided to change our pool service and in between changing we got hit with…read morethe terrible mustard algae. Glenn was out the next morning and returned to treat the pool a second time that same afternoon. Amazing service for his first visit, The pool was crystal clear the following day. Amazing!!

I called and left a voice mail for Glen (the owner) and he called me back promptly (first good…read moresign). He then scheduled a morning service call and though running slightly behind (still called me to let me know he was running a few minutes late - another good sign). He diagnosed three issues with my pool equipment and told me he would provide me with an estimate in the evening. As promised, I had the estimate in my inbox by 8:30pm and it was thorough and fairly priced. He is scheduled to fix the three items on Thursday. Now if all my other contractors could provide as good a customer service as Davis Pool Service - that would be great. I'll follow up with another review later in the week once the job is complete. So far so good!

Had my salt cell replaced by Elite and I must say, I'm very happy with the service and price! They…read moreresponded the next day and replaced the salt cell, I was absolutely amazed!!! Angelo and his team are amazing; their diligence and professionalism are second to none!!! Highly recommend them...

We have used this service for almost a year now and I am so mad that I had to write a review. We…read morehad a service guy weekly servicing our pool here in Rockwall, he broke our hose and attachment that connect to our sprinkler system, after we reported it to management and sent pictures and video, they said they would come out to fix it at no charge, it has been weeks now and has not been fixed even after 2 reminders. We have cancelled our service with them and will no longer be using them. I am outraged at this poor service and the lack of urgency to fix this. This is unacceptable.