GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I really wanted to have a positive experience with this dealership because everyone I interacted…read morewith was friendly, kind, and professional on the surface. Unfortunately, my experience did not match the promises that were made. Throughout the car-buying process, I was told several things that either turned out to be untrue or that I had to repeatedly follow up on and fight to have honored. After the sale, I found myself being ignored and eventually had to show up at the dealership in person just to get results. That was incredibly frustrating, especially after believing I was working with people I could trust. The final straw was my recent service visit. I was under the impression that my extended warranty covered the damage I brought the vehicle in for, only to find out that wasn't the case. Even worse, when I left the dealership, my side mirror was literally hanging off my vehicle while I was driving on the highway. It was not like that when I dropped my car off. It became a serious safety hazard, and I nearly had an accident because of it. I even have video of the mirror hanging as I drove away. I ended up taking my vehicle to another mechanic, who was able to secure the mirror properly in a matter of moments. It was incredibly disappointing that my vehicle left the dealership in worse condition than when I brought it in. I do want to recognize that my service advisor was excellent. They were communicative and treated me well, and I appreciate their professionalism. My frustration is with the overall experience, the broken promises, and the quality of the work performed. I had originally planned to recommend this dealership to friends and family because I believed everyone was being genuine. Unfortunately, after everything I experienced, I can no longer recommend either the sales department or the service department. Kindness is appreciated, but honesty, integrity, and quality workmanship matter even more.

Another great experience with Alex and team at Auto Junction. Just bought my 3rd vehicle from Alex…read more Alex has been in the game for years and understands the trends with cars and how rates are subjective. He will do every thing possible to ensure you walk out the door within a few hours with a fair deal on a vehicle that you are excited to drive. Absolutely no pressure just brutal honesty lol. If you get your feelings hurt easily not the place for you but if you appreciate integrity , wisdom and an expedient process I HIGHLY recommend Auto Junction. Trust me he will take care of you! Thanks Alex!

Do NOT buy a car from these guys! They're typical "used car salesmen" Sleazy and liars! You WILL…read moreregret it.

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

Low to no pressure sales. Incredible selection of vehicles. This was as close to a no brainer car…read morepurchase as I've EVER had. My sales person took me out to drive several vehicles, of my choosing, and could tell immediately which one I loved. The price was very fair. It also helped that they worked directly with my credit union. I will be recommending them to friends and family.

I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

I had a really great experience purchasing my 2026 BMW X5 M Competition from Chapman BMW…read moreScottsdale. I worked with Perry Taylor from start to finish--he was friendly, professional, and great to work with throughout the entire process. He helped coordinate my custom order, accommodated my delivery requests, arranged some complimentary accessories for me, and made pickup easy even after I had to delay it due to a planned vacation. Buying a new BMW is a big milestone, and Perry helped make it an exciting and memorable experience. I highly recommend both Perry and the team at Chapman BMW Scottsdale!

Shout out and a huge standing applause…read more I continue to return to this dealership because of the exceptional service I receive every time, and a huge part of that is Josh. He consistently delivers the highest level of customer care and professionalism, and he is absolutely the reason I keep coming back. In my opinion, he is management material and sets the standard for what great service should look like. On my most recent visit, Josh had already left for the day, but Talin stepped in and took outstanding care of me. The transition was seamless, and I felt just as valued and supported. Nick made the checkout process easy and efficient, and Kadence greeted me when I arrived with such enthusiasm and warmth that I felt like a celebrity walking through the door. My vehicle is older now, but this team still treats me as if I purchased it yesterday. That level of care and attention is rare these days and speaks volumes about the culture of this dealership. The entire service department is honest, transparent about needed repairs, and provides competitive estimates without any pressure. What really stands out is that Josh even followed up after my service appointment to make sure everything went well. That kind of commitment to customers is why he has earned my trust and loyalty. This has to be one of the best service departments in Arizona. Josh, Talin, Nick, and Kadence were all outstanding, and the entire team deserves recognition for the incredible experience they provide. Kudos to everyone involved you've built something special here! Thank you all. I'll see you in another 7yrs to purchase my flying saucer which will be in by then, at the flying rate of change that's amongst us humans.

I had a absolutely great experience purchasing a vehicle at RPM Motors. Steve was the gentleman…read morethat helped me find the perfect vehicle for me. He was very efficient, very friendly, and very informative. Lisa was amazing, she helped me through the financing process. She was very patient and explained my loan in detail, which made the process smooth and knowledgeable. I love my new SUV!!! Thank you again Steve, Lisa, and the whole RPM Motors staff!!! God bless 10/10 HIGHLY HIGHLY RECOMMEND!!!

Do not go here. They will sale you a lemon and then wash their hands of you. Buyer beware.read more

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

Everything about this business is understated.., all of them go the extra mile…read more. I've driven hours to use their service. Affordable Professional Perfection They make my car better everytime I see them I enjoy giving them money., Worth every penny

Great communication. Advocated for me with my new purchase of an old Mercedes. Will definitely be a…read morereturn customer. Very trustworthy!

My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!