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    V I P Auto Body

    5.0 (1 review)

    Services - V I P Auto Body

    Bumper repair

    Auto frame testing

    Rear-end damage

    V I P Auto Body Photos

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    2 months ago

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    LJI Collision Center

    LJI Collision Center

    4.4
    (48 reviews)

    While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

    I was quite disappointed in the quality of service given the high average rating here. My car had…read moretwo exterior light issues and they had my car for nearly a week due to this shop ordering or receiving the wrong part twice. After all that time, somehow I ended up getting charged a few hundred dollars for labor to cover a cracked light cover in scotch tape and replace nearly every exterior light without solving the initial problems. Ultimately I, someone who has never worked on a car before, was able to fix the problems in less than 30 minutes with parts that cost less than $30, ChatGPT, and a single YouTube video. Months later now and everything I did is still working great.

    CARSTAR VIP

    CARSTAR VIP

    2.0
    (4 reviews)

    I requested quotes on this app. Car star responded with a bid of 500 flat. I accepted and confirmed…read morean appointment. Upon arrival, they disclaimed any knowledge of me, my car, or my appointment. Then, they decided to try to shake me down for more money and said the whole car needed repainted and that they couldn't do the work under the accepted bid. Scammers

    If I could negative stars, I would!…read more Please save your money and find a nice local family-owned body shop to do your work. I had a bad scrape on the bottom of my car, to which I was given a estimate of approximately $3,500. Mind you, the guy only just looked at it and gave a price, instead of actually inspecting it. Talk about scamming your insurance company! But we are certified in the body work for your particular make/mode of your car, they proudly assert. I'm sorry but just because your certified in something doesn't mean a damn thing. Hell, I have many certifications from various societies but they don't mean anything except for a resume builder. But I digress. The point is that I was grossly overcharged and was told it would take 7-10 days to complete the work. What they didn't know is that I have a Ph.D. in mathematics and have knowledge in accounting and price assessment. It also helps that I'm friends with mechanics and body shop owners from all over the country. Even they said that was a rip-off. Long story short, I found a nice local family-owned body shop that did a BEAUTIFUL job. They actually inspected the damage, assessed it, walked me through the process of the repair needed. And it only took 4 days and $893.59, their exact estimate which I paid out of pocket! No insurance necessary! Case in point, don't even bother coming to this place! Who gives a damn about certification? Go to Google, find a nice local shop with high reviews and appears busy and give them your business. And I would highly suggest you contact your insurance companies and tell them to drop this place from their list of recommended shops!

    V I P Auto Body - bodyshops - Updated July 2026

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