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    V I P Dry Cleaners

    3.3 (4 reviews)
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    Services - V I P Dry Cleaners

    Dry cleaning

    Stain treatment

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    13 years ago

    I had a pair of slacks hemmed here last year for $10 and they were perfect. I also had dry cleaning here, sweater for $3.50 today.

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    13 years ago

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    Madden Nicole Dry Cleaners

    Madden Nicole Dry Cleaners

    3.8
    (16 reviews)

    It breaks my heart to have to write this review , however I believe that after being a customer for…read morealmost 5 + years I deserved better service . The place is a bit pricey but I never had an issue paying because service was good . I dropped off a special occasion dress 2 weeks ago to get cut . It was a gown that I requested to be cut SHORT at knee length . Went back to pick it up 2 weeks later and when I got home the dress was cut at tea length and it looked like the perfect outfit for a nun to wear and not a special event . I called and said I was bringing the dress back on Tuesday , however after rethinking the situation I realized I could not attend my Saturday event with this dress the way it was . I went in on Saturday morning and she wasn't in , her kids said she would be back before 1pm so I asked them to call her and see if she could fix the mistake today as I needed the dress by no later than 2-3pm . She then proceeded to tell me she doesn't do same day alterations blah blah blah . Making a long story short I was charged $145 for a bad alteration not to my expectation and was left to deal with it . I honestly expected better customer service considering the amount of money I spent in this place over the years . I had to take the dress elsewhere to get altered to my standards and pay again wasting time and money I didn't have . So I don't really recommend this services because all will go well until it doesn't and when it doesn't there's NO EFFORT on their part to address your concern .. I'm left with a dress u can't wear on a Saturday when no one else is available and at the day of my event .

    Highly recommend the best in town I never leave disappointed they go above and beyond for our dry…read morecleaning needs!

    Skye Dry Cleaning

    Skye Dry Cleaning

    3.7
    (46 reviews)
    $

    Took my shoes to get new heel taps and they did a great job replacing them.. I would definitely go…read moreback.

    Ruined My Graduation Dress and Then Treated Me Rudely ! I…read morerarely leave negative reviews, but this experience was so disappointing that I feel obligated to warn others. Three days before my graduation, I brought in a brand-new white Donna Karan dress that I had purchased only two days earlier. The dress had never been worn. The only issue was that it had gotten wet during delivery and developed a few yellow water stains. Before leaving the dress, I specifically asked whether the stains could be removed. I explained that the dress was for my graduation and that I needed it back quickly. I was clearly told that the stains could be treated and that the dress could be properly cleaned and pressed. Based on that assurance, I trusted them with an important garment for one of the most special days of my life and paid for expedited service. While the dress was returned on time, the actual service was a complete failure. The stains were still there. In fact, the dress looked just as bad, if not worse, than when I brought it in. When I got ready for my graduation and took a closer look, I realized the dress was not wearable. At that point, it was too late to find another solution. What makes this even more frustrating is that this review is not about the $22 charge. It is about trust. If the stains could not be removed, I should have been told that from the beginning. Instead, they accepted the dress, assured me the work could be done, charged me for the service, and returned it without fixing the problem. To make matters worse, they also removed the original Donna Karan tag from the dress and did not reattach it or return it to me. This was a brand-new designer dress, and there was absolutely no reason for the tag to be removed without my permission. The final disappointment came when I called to express my concerns. The person who answered the phone identified herself as the manager and was extremely rude, dismissive, and completely uninterested in taking responsibility for what happened. There was no apology, no attempt to understand the situation, and no effort to make things right. This business did not simply fail to clean a dress. They ruined an important moment that I can never get back. A graduation only happens once, and because of their poor workmanship, lack of transparency, and terrible customer service, I was left stressed and disappointed right before a milestone event in my life. Please read the reviews carefully before trusting this business with any important garment, especially a new or special-occasion item. I will be attaching photos so others can judge the quality of the work for themselves.

    Professional Touch

    Professional Touch

    1.4
    (14 reviews)
    $$$$

    Professional Touch was recommended by a friend for tailoring. We got a suit brought in and it came…read moreout perfect. Because of the first great experience, we decided to bring in our jackets and coats with leather for dry cleaning for the first time. We were charged a great price and I was very impress. A few days after receiving the pieces back to the cleaners, I decided I'll wear one of the coats to dinner in the city. On my way to dinner, I couldn't help but noticed a few torn marks on the left wrist area of the coat which looking closely similar to razor marks. My first reaction? I freaked out of course and started looking for any other torn marks. I found the same razor torn marks on the right hand. Now my body is boiling because I went from freaking out to what the fuck! I am sure those who likes nice things like myself, cherish and takes care of what we have. The coats are not just any coat, it's more of an investment. AND when you receive a coat that you expected to get back in the same condition when you had originally dropped it off especially from a company you trusted. However, it gets even better. I got home and closely examine the rest of the coats I dropped off. I found the same razor cut marks on my other coat, but on the trim of the pockets. I def went back to Professional Touch and approach Mario about my complaints and these are the exact responses I got back: Mario: "This is worn out" Me: How so? The same exact razor cut marks are on the other arm. And on the pocket of the other coat. What are the chances of it's happening at three different areas on two separate coats. Mario: "this is not leather, it's plastic" Me: the label says leather, this is a 700$ coat. Why would I pay 700$ for plastic. The fact of the matter is that I never got an apology, and he tried to insult my intelligence as if I can't tell the difference between plastic and leather. He continued to try and justify the damages when clearly, it was their fault. Someone there deliberately used a Brillo pad to clean my leather coats or there is a very unhappy employee working there. In addition, I never got offered a refund, but I did get an offer to "patch" it up. Lol. Great job for the customer service. Next stop: Better Business Bureau.

    Updating my review. I dropped off some garments to be stitched into backdrops. Simple job. Doesn't…read moreneed to be fancy or perfect in the back. When I dropped off he said he will take care of me. It will be a good price. When I come to pick it up he tells me $140 for 4 backdrops. Granted it was a perfect job if it was going to be drapes. But they're only backdrops and I didn't plan on spending that much money to get hem stitched smh I will not return for future tailoring jobs. I was told to come back in by the lady at the front desk via Yelp response to my survey and she would take care of everything. I asked for a SIMPLE piece of garment to be stitched around the edges!!!! She said don't worry we will take care of you it's going to be cheap. I come back today and the owner is trying to charge me $50!!! WHAT THE F*#%! The worst place I have ever been to. Never going back.

    On The Spot Dry  Cleaners

    On The Spot Dry Cleaners

    3.0
    (6 reviews)

    I dropped off 2 cotton shirts and a linen shirt for wash and press (regular laundry, not dry…read morecleaning) and I was satisfied with the service. Price was fair (about $3 a piece) and they all came in a hanger as expected. Rosanna was very friendly and suggested dry cleaning for my linen shirt but since it's a somewhat old shirt which has already been washed I didn't want to spend the extra bucks and she totally understood. I will be back and update my review but so far I'm happy with the service I received.

    I don't usually leave reviews but I really MUST give credit where credit is due ! On The Spot Dry…read moreCleaners took such great care of me! Truly great customer service! I needed my uniform pants worked on & finished on the SAME Day & I went on Yelp & called all the Cleaners in Bayonne that were open at the time (8am) & each & every one so far said "... Sorry, we can't make that happen on the same day." On The Spot Dry Cleaners popped up next so I gave them a call & Barbara answered the phone. I explained what I needed done & the urgency on how I needed it done the same day because I need to wear them for work tomorrow morning & she said, "come on in, let's see what's going on." When I arrived, she assured me that they can work on my pants & finish them by end of day & they DID! I dropped off my pants at 9am & Barbra updated me throughout the day by contacting me on my cellphone when they were almost done & done. She also gave me the option to either pick them up myself or she can have them delivered to my home... ON THE SAME DAY! Wow. What cleaners does that?! This is what I call truly amazing customer service.Thank you Barbra and thank you On The Spot Cleaners sooo much for your urgency, your compassion & understanding & your amazing service.

    V I P Dry Cleaners - dryclean - Updated July 2026

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