I have been a customer here for a while and have received excellent service - I also have had my nails done for a VERY long time - so when a customer asks for something specific - do NOT argue with the customer - because you just lost one read more

This was the worse nail experience ever. The nail tech (Hien Dang) rushed through the entire process without listening to what i wanted. I wanted thick french gel short coffin nails, she did them twice as thin as I usually get them, even when i pointed this out she argued they were thick enough. She accidentally spilled things twice on the desk out of haste, burned and hurt my nails a few times. She did a poor job shaping some of my nails, despite the fact that i kept asking her to adjust them. Zero attention to details, rough handling of my hands. The corners of my natural nails are exposed on a few fingers and the price was high for the quality. I'm never coming back here again. read more

Va Nail And Spa - Freshly finished manicure, note the corner. - Waxing Near Me - Gainesville, Virginia

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I went to get my gel nails removed and the guy that took them off was so rough and took too much of my nail off. He drilled the crap out of them. I told him they were not acrylic it was just gel.. Now they are frail and they hurt. I have to wait for my nails to grow out to do anything to them now. read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

My service was rushed and my nail tech was shifting back and forth between two people even though I had made an appointment in advance. She was also really rough and told me to let her know if it was too painful. read more

I went and asked for a gel polish pedicure, and it went fine until the woman who started painting showed off the little skill she had. She painted over my cuticle and cut my actual skin-- It stung pretty bad. The color was fine, however I went home and exactly two hours later the gel polish was lifting and it peeled off four of my toes. Not great considering I spent 60 dollars-- The man who worked the front desk gave me a shockingly nasty look when I said I was not tipping for the poor job the woman did. read more

Went in for a fill , tech Hien Dang , was rude and her work is sloppy . Her station is not sanitary at all . I got chrome and she didn't even wipe off the chrome in the end so I look like I've been attacked with a silver glitter gun. It was unbelievable. I've never had a attack not wipe off the excess chrome before. read more

Did not have an enjoyable experience here. I requested a SNS manicure and a regular pedicure with Tammy. There is polish all over my skin - I had to use nail polish remover when I got home to fix it (pics attached). The salon was not clean and the washcloth that she put my hands on during the manicure was damp (not sure from what but it was gross). The staff was friendly and there was a good amount of colors to choose from. I gasped when they told me the total - $93. Sooo overpriced for such a poor job. I tipped 20% and am out $113 now and my nails don't look good. The sns manicure looks better than the pedicure - some toe nails are darker than others, meaning that they have a different amount of coats. My cuticles hurt and there's a cut on my toe that is stinging. For some reason they only had the television on in Spanish, so didn't have much to look at. Will not be returning. I'm giving it 2 stars just because the staff was nice and brought around sodas/waters! Update: went in to speak to the manager Tom and he was extremely rude. I showed him the scabs around my nails, and the pictures of when my cuticles were cut. If I were a manager, I would offer a refund if one of my employees wounded a customer. My cuticles are red, inflamed and infected now. I walked out and will never return after such a rude conversation. read more

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In the morning I did my nail make my appointment the day before and Va Nail charge me $70( online said $34) and other places I go before (for 6 years) with that much for manicure and pedicure . And my daughters both go after me(still give them a chance) and the bill her almost $80 just for manicure ( even crazier) and my other daughter same time bill $40 come home and next day the color nail is off from her nail. Mr. Owner how you gonna explain this? My daughter is so upset and surprised for the price. Unacceptable!!!! I want my moneyback at least half of you charge me and my daughters!! read more

Ms. Lindsey always does a great job on my nails and is great! Everyone is so kind & the salon is always clean.

Literally only deserves 1 star. Pedicure I got 2 weeks ago was mediocre because my toenails are were uneven lengths and not worth the price. Then today I got my nail extensions taken off and the person who took it off had no regard for my well-being whatsoever. When clipping the acrylic extension off, she yanked it off my left pointer finger and I said "Ouch, please don't do that" since I could feel her tugging at my actual nail, not the extension. Instead of being gentle and clipping off the rest of my pointer finger nail, the lady cut off part of the other edge and pulled the middle part off that was STILL ON MY NAIL BED. I have been to SO many nail salons in my life, but I have never had this happen to me. I was in so much pain. When filing off the top layer with the electronic file, the lady went too close to my cuticle with the METAL cylinder attachment and scraped off a big chunk of my cuticle on my right pointer finger. She did NOT apologize and instead she told me to "Stop moving." Keep in mind, I was literally not moving my body because I was already scarred from her yanking my left nail off my finger. I would have left the salon at that moment but I still wanted the acrylic/gel removed. They charged me $11 for taking off the nail extensions, which is absolutely ridiculous. I left a tip because they're probably underpaid. Never going back to this salon again. read more

Va Nail And Spa - Hurts so bad - Waxing Near Me - Gainesville, Virginia

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I don't even get my nails done that often anymore and thought that I'd treat me and my daughters to some self care. I used Google reviews instead of yelp that day.. bad choice. It was a Saturday, early afternoon and the man at the front desk said that it would only be about 15 min. Even though we all sat down 'together', both of my daughters had multiple nail techs sit then get up and leave them. Then they moved one of my daughters next to me who eventually started to cry because she felt like they didn't want her there. Not only that but the tech that was working on me was so rough I had to ask her to please be careful after she nicked my cuticle. On top of that she overall seemed upset that she was at work at all, honestly, it was the weirdest manicure I've ever gotten in my 35 years. I wish they had said that the wait was longer and just let me go somewhere else since they obviously didn't have time or want us there. Shocked, I even paid for that actually. read more

Va Nail And Spa - Crap French manicure and nicked cuticle. - Waxing Near Me - Gainesville, Virginia

Horrible! I used to go here when they first opened and they did a decent job. I stopped going because there were declines in cleanliness and quality. I decided to give it a try again (after about a year) due to it being the closest salon to where I was. It was FILTHY. I normally get my nails done during the day, but I was here at closing time today. I Was able to see their closing procedures. A nail tech put on rubber gloves to match the used flip flops and sponge toe separators to RE-USE TOMORROW. who knows how old those things are. The area for the manicure was dirty...no technician cleaned their area before leaving for the night. The polish was not applied at the nail bed, giving the appearance that the manicure was already old. They also have a separate area for manicures when they are "busy." Today, this area was filled with trash bags filled with garbage, food and boxes. Of course these things were realized as services went on...had I noticed them right away I would have walked out. Once I noticed them, I refused added services that may bring more germs. In addition to this review, I plan to inform their regulatory board. read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

First time customer. Scheduled a last minute appointment before we head to Disney for spring break and was really pleased. I got a fill and left happy with the shape and desired thickness. She even added some Mickey fun! Great service and my nails are so cute! read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

The SPA used to be good but now they're in a hurry and they don't take the time to do the job well anymore I'm very disappointed of my last pedicure. read more

They are always busy and always in a rush to turn their customers. Also, if you're young, they don't give a crap how it turns out. My 13 year old daughter ended up with a different color thumb on a full set and then another time had crooked nails. I keep giving them chances because their location is convenient, but no more. They're awful every single time. read more

I cannot believe the way they treat customers at this salon. They are extremely RUDE, UNKIND, AND NOT HELPFUL. Making back handed comments when I try to ask a question and have no idea how to treat people much less provide customer service. You could not pay me to go here again! read more

Came here because April started here and she is awesome and knows what she's doing! Great job on nails!

this was my second time and last time there! They are always busy and always in a rush to turn their customers. The stuffs are extremely RUDE!!! they were laughing at my nails and said something in Vietnamese which's i don't understand but they looked at me and laughed! read more

My wife and go here together all the time. The manager Tom always greets us and the staff is consistently friendly. On occasion, I see your typical "Karen" talking down to staff. It seems to sometimes be a language issue. We have never had an issue. Any problems my wife has to have fixed that day or a few days later is always handled promptly and in a friendly manner. Place is busy, I suggest make an appointment. read more

I went to both Kathy and Sophia based on recommendations in my community facebook group. I didn't have a bad experience with Kathy but I just got through reading another review of how Kathy yelled at a customer who was simply inquiring about prices. Yikes! I'm glad I didn't ask about pricing. Because I couldn't get in with Kathy, I selected Sophia. First, I was not greeted happily. Usually, greet someone and say "Kandace?" SEE BELOW ARTICLE. I didn't even hear a peep out of Sophia. She came over and I told her over the noise that the other two girls were before me because I'm polite. The male Owner,I'm assuming, said something to them. Then who I find out is Sophia says "I said xxx" mumbling and in an irritated tone. Well, speak up and say "Kandace?" So we go to the seat and we are packed in like sardines. Every time I have gone to a salon, the nail tech rolls up my pants. Sophia just grouchily says "roll up your pants." Okay I guess this is self service somewhat. Then because I had a toe nail fungus, I asked Sophia if after she takes off the toenail polish if she could file the big toe and then put tea tree oil on it. Sophia then says in an irritated tone "If I do that the nail polish won't stay on." I ask if we can wipe it off before the nail polish application. She then tells me the same thing. I guess you can't use logic or make simple requests. SEE BELOW ARTICLE. I then continue to sit there while the woman besides her is yammering constantly and obviously talking about me because she keeps looking over at me and then saying things about a tattoo which I have on my ankles. SEE BELOW ARTICLE. Really?! I guess class is not something these ladies know about. I should have just stopped at this point but I was going on vacation and thought "I'll just never come back." The rest of the mani was me noticing that Sophia was in a bad mood. Well, that doesn't mean you take it out on your customer. Furthermore, why not ask if I want a drink when your are doing my pedicure NOT while your are doing my manicure. I would also like to note that a neighbor in my Facebook site stated she got a toe nail fungus there twice and they had health code and BBB reports. I'm not saying I got a toe nail fungus there but after my deplorable experience and this, I won't go back. I hope all you ladies read the article below and complain online if you have a bad experience. This is the only way experiences like this will stop. Make the lack of $ and business hurt and maybe these places will change. VA Nails and Spa needs to take some lessons from here: https://simplyandreea.com/tell-nail-salon-good-one/ read more

If I could I would leave zero stars. This is the worst nail salon I've been to, the woman who did my nails made one of them crooked and didn't fix it and then literally 2 days later my nails started coming off. Not to mention online it said 34$ and then I got charged 70$. I recommend to read the reviews good. I'm not the only person with the same common issues with this place!!!!! Ridiculous, ughh. Ridiculous read more

As soon as I left i noticed my nails were bubbling up and look like they are going to pop off soon. These nails look nothing like the photo I showed to them. The glue is all over my fingers and i just got basic acrylic tips. the nails are on slanted too! The simple design was done so bad and looks like it was done by my younger sister. I won't be coming back because my nails look horrible!!! read more

This is my first time there and Kathy was great She did a really good job ! Ask for Kathy read more

Va Nail And Spa - Acrylic nails - Waxing Near Me - Gainesville, Virginia

I came to this nail salon after a coworker recommended it to me. I requested Kathy and she is great! She listens to what you want, takes her time, is professional, honest, & guarantees her work! She continues her education & that alone is a huge plus. Highly recommend seeing Kathy! read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

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Pedicure was pretty good. My dip nails are awful. $104 plus $20 tip.I felt as if she rushed through doing my nails and wouldn't listen when I spoke up. I asked for square shape but what I got was different shapes on each nail and rounded. Awful read more

Va Nail And Spa - Dip powder applied uneven and not filed smooth. It was a rush job and when I spoke up she basically ignored me. - Waxing Near Me - Gainesville, Virginia

I have been going here for well over a year now and Kathy always does me right! If you're looking for a nail tech that can do designs and is very accommodating to your schedule I suggest Kathy. She's the best and my nails always last 4 weeks before needing a refill because she puts her time into my nails. read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

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I love this salon! When I initially came here I was getting SNS, but I made the switch back to gel polish! Kathy is my technician, and I appreciate everything she does! She makes sure I am comfortable, and give me time to decide what I want to do, and with what color. Everyone seems great, but Kathy is my go to! read more

Va Nail And Spa - Sign for nail shop! - Waxing Near Me - Gainesville, Virginia

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Meh. I did a quick search on my way home to find a decent, regular ole manicure. PROS: The place was clean and had a HUGE selection of colors. I popped in, they were busy, but there was no wait so I was worked on right away. CONS: The manicure area was really cramped, and the tables are for two people, which I've actually never seen at any salon before. I'm all about maximizing and using your space, but I didn't need to hear all about the woman next to me talk all about her family. My manicure was also done fairly hurriedly (even though no one was waiting) and she did a sloppy job. My polish didn't even cover to the edge of my cuticles so there was a slight gap, as if my nails had already grown a bit. She also actually questioned ME when I asked her to trim my nails. I like my nails short bc of typing and drawing and also it's MY choice, not hers. She didn't want to trim my nails bc she said they were already short enough. Really?? Good thing this wasn't near my house and was just a whim of convenience. Also good thing that the basic manicure was only $14. read more

When I come back to VA I always stop in here for a pedicure. I really love their practice and attention to detail. The techs are good about assisting with troublesome spots like calluses and ingrown toenails. I think it's important to find someone who can assist with the later the most because they can be painful. Sometimes I have them clean up missed paint on toes to which they do when asked. Thanks again for a wonderful pedi read more

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I love my nail technician Sofia. They do a great job and are so friendly. They also have a rewards/coupon program. I've heard Cathy and Gigi are good too but I won't try them bc Sofia always does a great job. read more

I have tried this place a number of times, as it is often recommended. Unfortunately each time has been disappointing. I have had scheduled apts that I've arrived on time and ended up waiting 20+ minutes to be sat, etc. Just this weekend I decided to treat myself to a mani/pedi, and my usual spot was booked, so I tried this salon again. The pedi was good, but the mani was very disappointing. The technician sat me down and immediately took a Dremel to my natural nails to apply tips. She did not soak/trim my cuticles, file my natural nail, etc. I asked for almond shape (numerous nails came out crooked), and she did file the tips to the length I was looking for. After applying polish and drying she said "okay all done" without even offering lotion to me. I had to specifically ask her to use acetone to remove the numerous spots of polish she got on my hands/fingers that she was going to let me walk out with. Her response was "you should wash your hands when you get home" ... no, you should be a bit more careful when applying polish, and if you get it on your customer you should clean it off. I then had to request lotion. She applied a small amount to the backs of my hands, and gestured that I was all set. The biggest surprise was when I went to pay. The total (for my spa pedi, the gel mani, and a male mani/pedi) was $152! The mani itself broke down to around $70. For that price I would expect service/results comparable to a high end salon. I'm a fan of reviews, and I don't mean to sound like I'm just trying to complain. These photos were taken the next morning (after I cleaned the polish spots off my hands) and I think they speak for themselves. This is not a $70 mani. Unfortunately I'm only now learning my lesson and will not be back to this salon. read more

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I recommend elsewhere. I got a pedi last week and several nails chipped. I'm going on vacation and needed a gel manicure so I figured I'd come back and get the chipped toes fixed and get the manicure. When I walked in, the person who greeted me rubbed the snot on the bottom of her nose the entire time she was talking to me. It was awhile. I'm not a germaphobe, but this was absolutely gross. Get a tissue! The nail tech did an awful job on my nails, cut me three separate times, proceeded to rub limes all over my hands and nails (and cuts-owwww) and left gel polish all around my nails. She fixed my pedicure, but decided to redo ALL my toes instead of the three that chipped and then obviously asked (in another language) if anyone recognized me. This was apparent by the six other techs who swiveled around and took a gander at me. When I waved to the tech who had done my pedicure, I saw a flash of terror in her eyes, as my nail tech went on and on and on about it. On the way out they "reminded me" that the fix was no charge, like they were doing me a favor. Ugh. No thanks. read more

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I have been going to this nail salon for over a year now and everyone I go to usually does a great job on my fills/full sets. The prices are decent and everyone is nice (: I only wish they would give you a time limit when it gets really busy. (I would call ahead to check too). Overall I recommend this place! read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

I like this this place but they gave me a appointment and when I got there one lady said od she's on vacation and then another lady said oh she's coming in at 10. Unprofessional read more

This place is awesome! They get busy fast but they still take care of you. The 10 min leg massage was good could have really dug in a little more but was still a nice way to unwind after work. My nails look awesome and they really accommodated to what I asked for with out any judgements or laughing. A must try for anyone in the Gainesville area! read more

This has been my "go to" salon for the last few years but it has definitely declined and I won't be going back. I always make an appointment so I don't have to wait, but the last two times I had to wait over half an hour. The scheduling is awful. They used to always be friendly and greet you but no one talks to you and barely looks at you. Karen is the worst. She cut me numerous times while I got a pedicure and never apologized, then looked at me like it was my fault. She is very rough and I literally had bruises on my ankle from her. The last time I got the guy, and while he wasn't rough, he also cut me and my nails were not even at all. They need more qualified people and they need better customer service. There are too many salons around for this treatment so I will find somewhere better. read more

I've tried for years to find a regular spot that's welcoming & consistent in their work. This is my place! The pedicures are amazing, the hot stone massage does WONDERS for my overly tired feet. My manicures always come out perfect, and last foreeevverrr. Quinn's my go-to girl for sure. Also, color selection is never ending and they always seem to be adding more! Highly recommended read more

Please come here! Great place! First pedicure ever, and I was very pleased. Very welcoming environment and they take care of you! read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

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My bf and I got pedicures here and they were great! My toes look amazing. Howeverrrrrr, my manicure was painful, sloppy, and when I said no drill, wtf did I get? DRILL on my already thin and rough nails along with the nastiest attitude from the person doing my nails. I had a very thin layer of clear polish on top of my nails, why not just remove it with nail polish remover? I felt like my nails were drilled down pretty much to the skin. I'm scared what my nails will look like when this SNS comes off and yes I'm aware that the nail surface needs to be rough for the powder to stick, but my nails were already rough on top. The under part of my index fingernail is bleeding, I couldn't get the camera to focus well enough for a picture because it's deep in there but my finger hurts. I'm surprised no other parts of my fingers are bleeding bc while my nails were getting filed (even though I shaped them very well) the skin on top and side of my finger was also being sanded down. Safe to say I will prob never come here again, but I guess it's the price I pay for convenience since this place is walking distance from my house. read more

The overall store as a business is worth a three. The customer service isn't the worse but isn't so grand either, just don't expect much. If you go in I HIGHLY RECOMMENDED Kathy. She is so sweet and caring, and incredibly talented. She has been a nail tech for 8 years and you can see her skills. She showed me her portfolio and it was superb, she's amazing with intricate designs as well as simple. She pays attention to details, and doesn't rush clients just to get the money. read more