This is the worst full set I have ever received in my life! The tech was very nice and had amazing customer service but the actual work on my nails is horrendous! The nail polish is uneven and so is my nail shape. They are all different sizes. I asked for my money back because I will never come back ever again. read more

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It's really close to home so it is worth the walk. I always go to Cathy. She's very nice and my go to person for getting my nails done.

My experience wasn't great. Paid for a Spa pedicure because my feet really needed it and they didn't do a very complete job removing the roughness. Polish also didn't cover my whole nails. I left feeling like I didn't get my money's worth. My gel manicure was much better. read more

I am deeply disappointed in this nail salon. When they first started out they were decent, the nail polish stayed for a week or a week and a half, but now it is just terrible. One day after getting a regular manicure almost all of my fingers are chipping or halfway gone. Now, I have not been doing much with my hands for this day either. It was supposed to be a relaxing few day not really doing much and spending time with family therefore my finger nail polish shouldn't have even been effected. However that is clearly not the case. Once again I am severely disappointed and will not be coming back. read more

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I used to love this nail salon as the staff was very friendly, but it seems ownership or management has changed. I got an acrylic set that wasn't well done. I'm very disappointed and found a new salon. read more

I made my daughters manicure appointments 2 weeks in advance of their father daughter dance. We showed up on time right when they were suppose to open. They had opened early and took several people before us leaving us to wait almost a half hour after our scheduled time. Then they rushed to finish their nails and did a meh job at best. My girls didn't notice but I did. I won't come back. The lack of respect for our time and the quality was not up to standards. read more

This is a very sanitary and friendly nail salon. They have a rewards program and a discount for birthdays. I come to see Kathy. She is so sweet and she does amazing work. I usually ask her to do whatever she wants on me and I am always satisfied! read more

Va Nail And Spa - Nails by Kathy - Waxing Near Me - Gainesville, Virginia

I don't normally post negative reviews, but I gave the salon an opportunity to make it right, and they didn't take it. this is literally the worst manicure I've had in my life, and I paid $53 for it. I have short nails, and came in for a quick gel manicure. the nail technician insisted that I needed tips (I pushed back and said I didn't mind my nails being short) but she persisted and I said, fine, just 2 nails (the 2 shortest, and I showed her which 2 fingers) just to mollify her. the nail tech then proceeded to apply 4 tips (not what we agreed on) and they're the most artificial and oddly applied I've ever seen. they stick up unnaturally on an angle so you can completely see my short nail underneath when you flip my hand over. if that's not bad enough she also cut my cuticle really badly during the manicure and it bled for over 30 minutes (she never apologized). when I was paying the receptionist and found out I was being charged for 4 tips instead of 2 as I'd approved, I mentioned to the receptionist that for next time, I should only be charged for what we agreed on, since I didn't even want the tips at all and what I'd asked for is just a gel manicure. I also mentioned that I was cut and still bleeding (my finger was still dripping blood underneath the nail). the receptionist said something to the nail tech and she came over and said "sorry" (I guess sorry she cut me so bad?). no money was reduced in the bill and the excessive tips applied were not addressed. I will never go back. read more

Got gel manicure which came off in less than a week. When I went back to fill the nails that came off, they said I have to do it all over again and charged me again. Very disappointed. Will never go back again. read more

First time going... When I went it was crowded due to Valentines Day she told me to come back in 30 mins...I did and the wait was worth it. Nice clean big and convenient. I haven't met everyone yet, only Tom and Christina but the rest of the staff seems very nice. read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

I normally go to Lotus Nails in Leesburg because of their excellent service. However, I decided to give VA Nails a shot because of their reviews. Mary was my technician who was very sweet, friendly & professional. Kathy OVERHEARD my conversation with Mary regarding the prices and she decided to yell and call me a liar. It was a clear miscommunication on our end but Kathy was yelling on top of her lungs infront of everyone. Like am I getting a free service? I am paying for my service so what gives you the right to treat customers in this manner? Especially if you're not involved which blew it out of proportion. When the staff was telling her to shut up she kept saying "whatever". Extremely UNPROFESSIONAL! Very disappointed. Still in shock as I've never seen anything like this in my life at any other place. She needs "customer service" training classes. It's because of customers employees get paid so please learn how to treat them. I don't work at the salon so pardon me if there is a misunderstanding or miscommunication but still doesn't give you the right to treat a customer like trash. I'll be sure to never return and will make sure my friends and family do not come here when we have so many better Nail Salons in the area. read more

Everyone at this location is friendly and courteous. I was happy that Tom called me to confirm my appointment. As soon as I walked in I was greeted immediately and asked if I wanted anything to drink. My nail technician helped me decide between two colors, she took her time with me and made sure I was satisfied through out the appointment. read more

Va Nail And Spa - Perfect color, shape and length! - Waxing Near Me - Gainesville, Virginia

Came here on a Sunday for the first time. I was a walk in and there was a very short wait but they were all very accommodating. Mary did my pedicure and she was wonderful, very sweet, and gave a great massage! The atmosphere here is gorgeous and relaxing as well. I'm only taking one star off because the prices are a little high in my opinion, although very comparable to other salons in the area so it may just be my own hang up as I am not from the area originally. I will definitely be back! read more

Very aggressive. Not clean. The tools were rinsed off in the pedicure bowl, while my feet were in them. I was waiting on my daughter and was waiting, the tools were only dried and used on the next person. So gross! read more

I love this place!!! The nail techs are all good!! Kathy and Sophia are amazing!!! Best nail salon in the area.

This was my favorite place to get my nails done until today. Today I waited 45 minutes even though I had an appointment. I left without receiving service because I didn't want to waste any more time. It is a very busy salon, but if you make an appointment, they should keep it. That's what appointments are for, to avoid wasting time. read more

Love going to get my nails done. It's always a relaxing experience and Tammy does the best gel nails that last long. And their tools are clean. read more

They charged $43 for a fill and 1 broke nail. Charged for a shape although I already had the shape. I mean they have to file right? Not even a gel fill. 28 for a regular pedi. Extremely overpriced compared to everyone else in the area. Nothing different or special. People were friendly and nice though. They also stay open until 7:30, which is always a plus. read more

I've been to this place a few times and it gets worse and worse every time. The person I usually see is Karen. She cuts into my skin every time but it's usually minor. But this time she cuts me so bad that I'm still sore for 2 days and my finger is a little swollen and infected. I will never go back again. The salon is also very noisy. Too much yelling and talking amongst technicians. read more

Va Nail And Spa - Waxing Near Me - Gainesville, Virginia

Had a terrible experience here, for many reasons. 1.) I had a 3:00 appointment for a gel manicure and despite saying this, I was not seen until 3:30 2.) the man who did my nails (I was never told his name) cut me multiple times to the point that the majority of my fingers were bloody and he did not stop when I said ow and tried to pull back 3.) it was simply a bad manicure. The color is uneven, messy, and not fully set I would not recommend this place to anybody. Worst manicure I have ever had read more

I've been coming here for the last year and a half and was previously quite happy with the service. The past two visits have just been terrible. I've had an appt for each time, and yet I still end up waiting 40-45 min. The first time it happened, I left after 45 min because I had somewhere to be. The second time (today) I unfortunately stayed after waiting the 35-40 min. After cutting my finger and trying to stop the bleeding for 10 minutes, I still ended up with a crappy manicure. Will not be returning this time read more

Decided to try this place even though I have a favorite spot, but I wanted the newer chairs to massage my neck while getting a pedicure. The lady that I assumed was doing it was super nice, but quickly was replaced by a lady who seemed 100% inconvenienced that I am there. She didn't ask me how I am, if I wanted a drink -nothing! then when I pointed out to her all the dry skin on my big toe that she missed, she start talking to her coworker next to her and that gal peered over and they both laughed. LOL, I'm sure it's funny talking about someone else's feet butttt I don't really know what they are saying, but it seemed rude. Then to top it off, she cut my toe. Definitely won't be returning and the place has strong laundry detergent smell which is overwhelming. read more

Worst place I have been to my pedicure was so sloppy and my SNS lasted less then a week. And I got cut, so not worth it!!

This is one of the better nail salons I've visited. I went with my sister for a gel manicure, and they did a great job. It lasted longer than some other gel manicures I've had. The salon was nice and clean, and the seats were comfortable. My technician was also very nice. I definitely plan to go back again for another manicure. read more

This Place is Amazing !! It's Very Clean and follows all Covid guidelines which makes your appointment Safe and still Relaxing and Enjoyable !! Mary Always does my pedicures and She's just Absolutely Perfect !! I would Highly recommend Her and this Business !!! read more

1st time for a pedicure and it was a great experience. Karen was awesome and very friendly. It was very intimidating going into the store filled w/women, but I just sat back and relaxed and took in the whole experience, it was very relaxing and well worth the $$. I got the "Basic" and that was just what I needed. Highly recommended. read more

My wife and daughter had a pretty bad experience here. My wife went to tip her lady with a $20 and needed cash back. None of the workers understand that she needed cash back. My wife kept repeating that she needed money back but eventually gave up. I will say that they do very good nails but they always try to get you in but then your sitting waiting in iced cold water. read more

I'm torn, while the place is nice and new which is always a plus and they seem to use clean new instruments for every client (you never really know), my tech was mediocre. I got a Mani and pedi both gel totalling $85 which is pretty expensive even with gel. My massage was more of just a rubbing in of the lotion (I can do that myself) She made my toe and finger bleed which really upsets me AND gel on my fingers started lifting within one week. Which you know is not normal if you get gel regularly. Now, all of that doesn't really warrant a review in my standards, I would just not go back. What did put me over the edge was that a man walked in to get a Mani/pedi which me being from CA is totally normal but all the techs errupted into laughter and what I assumed were comments (mind you the 30 min prior I was in there they were silent...not even talking to clients) it's just very unnecessary and unprofessional. It's in a very nice area I just hope they take into account customer service so they don't lose to many clients. ...oh and their phone is hit or miss. Sometimes it works, most times it doesn't. read more

You can maybe get to weeks out of a gel manicure, that's not normal. Julie is sweet and tries her best. Watch your credit card. I was charged $10 too much last time. Frustrating. Go to Escape nails and see Peter. read more

Unfortunately my gel manicure only lasted 3 days and already chipped. Wanted to like this place but will have to find somewhere new

Love this place and a great atmosphere. Hot stone massage pedi is a must. They really take care of their clients, even when they're busy. I've never felt rushed like some other places. They also do an amazing job with gel manicures. 5 stars! read more

Va Nail And Spa - Cat eye gel mani by Sophia at VA Nails & Spa! - Waxing Near Me - Gainesville, Virginia

Gigi worked on my nails and pedicure that accomplished all my expectations! Her work definitely is worth the money! I am excited to show off my nails to my friends, very satisfied with my new nails!! read more

Every time I go to this nail spa, I never ask for any one particular technician, but I have always gotten excellent service. This is the first place that I have gone that I don't leave bleeding. You see, I have Renaud's Syndrome. Nothing serious, but my cuticles get dry very quickly. I would leave ALL previous salons with sore cuticles. VA Nails & Spa treated my hands and feet with the utmost care, and the parafin treatments helped maintain moisture in my cuticles for longer periods of time. So if your skin is sensitive like mine, I highly recommend that you try them out! read more

I very rarely give places 1 star but this place is only getting 1 Star because I have to give it something. I made 2 appts at 7pm walked in and wasn't acknowledged for 15 mins by any one. We were then sat for the remainder of the time to get pedi soaking our feet until the water was cold. 45 mins late no one came to us or said a thing. We grabbed towels dried our feet and left. One women simply asked "are you leaving?" And then just proceeded to turn off the water and that's it. Never returning, WORST service at a nail salon I've ever experienced. read more

I've visited them for a few months now and the service has steadily declined. What I don't understand is that they are ALWAYS busy. This last visit for a pedi & acrylic fill was my last time. Okay, I did not have an appointment, but "walk-ins are welcome". I sat in the pedicure chair, in water, for about a half hour before someone finally got to me, she ended up leaving me a few times to take care of other things. She was very rushed and rough. She tried to put me in a manicure seat, I told her I had someplace to be, no way I was going to have her abuse me even more. The "relaxing musac" was stuck on one instrumental. UGH, ear worm! The pedicure techs need more training on massage techniques. More consistently, the 6-minute massage that is included with the pedicure is more like just rubbing in lotion. They are NOT massaging. Sorry, there are so many other nail places in the area, I will not be back. read more

This salon has up their game by making sure your visit is safe for you and them. No more walk-ins and that suits me just fine. Tom makes sure that appointments are scheduled without over loading the salon. All the stylist wear protective gear and you must wear a mask. You wash your hands and have your temperature taken when you arrive. I'm just happy that my stylist, Kathy, is still there as she really takes the time to do my mani/pedi. She makes my appointment so enjoyable and I never leave there without the best top notch service. read more

Probably the best his and hers pedicure we have ever had. Took about an hour but everything from a lime scrub to a mask was done. Excellent. Feet and calves feel great. Only thing I would suggest is less mingling between the technicians in their native language. It was a very loud long conversation. I kind of felt like a third wheel. Tough to relax and enjoy when the chit chatter is constant. Wish there was privacy curtains to block all the people traffic. Just a suggestion. The actual hands on and time spent was the best ever!! read more

Sufficient. Not the best. Not the worst. Didnt listen to me and painful but got the job done. Wont go back.

This is a gorgeous salon in many ways I was treated well from the moment I stepped in. Pampered. My technician was Christine and she was just amazing I would recommended this salon for any one looking for a top notch experience. read more

This is a busy salon, but they are amazing. Worth making an appointment and relaxing while getting a mani/pedi! All these people talking about how long it takes - look sit back and relax! I recommend the opi deluxe pedicure in tropical! read more