On the hottest day of the summer so far, we woke up to no air conditioning in our home. My parents…read morehave used JW Smith & Company for years and always had great things to say about them. Today, I will join them in singing those praises. From Judy in the office to Matt who came out SAME DAY and got our AC running again, everyone was professional, on time, knowledgeable and kind. Our house is cool and we will continue to be customers of this great company going forward. Thank you for a great experience!!

I'm a pretty handy guy, do a lot of work myself, but i know my limits. I'm pretty picky and…read moreparticular when it comes to services being provided. All that to say I know good work when I see it. Jerad shows up when he says he will. The unit on the outside is quiet, looks clean and neat. All the lines are bent very nicely in place. I was very impressed with the ductwork on the top of the unit on the inside. Perhaps I could have DIY'd but there's no way I could have done it as quickly and expertly as he did, and frankly risk of screwing it up is high. Call The Cool Guys, you WILL be taken care of. Oh, I was also cringing, anticipating a very high bill. I was very pleasantly surprised by the options he provided. He's an honest guy and cleans up the work area and leaves it better than when he came.

If you are needing your furnace or air conditioning looked at call the Cool Guys. They are prompt…read moreand will get the job done. Very honest about what does or does not need to be done. We have had service done on our heating and air by the Cool Guys and couldn't be happier with the service.if work needs to be done you can save some $$ by calling the Cool Guys!

They did the work they got it done nothing special I'm sure that their communication will improve.read more

They were very quick to respond to my message through Yelp and someone came out that afternoon. The…read moretech was very good at explaining the issues and showing pictures of the inside. He also explained and gave me some ideas of future repairs to come so I can prepare for the cost. He left the company phone number and said they are available 24/7. I am very thankful for the quick response to get my heat back on and will definitely call when it's time to replace!

I am very impressed with Vital, they do both my home and office. Nick is a great guy and will treat…read moreyou right!

Have had Nick service my Heating/ AC for a couple of years now. He is very dependable, honest and…read morereasonable, wouldn't have any other.

Fast, professional service to fix my AC, was very good pricing and great service. Took less than a…read moreday to show up.

Worst service I have ever received from a business. Took my money BEFORE attempting to do the job…read more Said he fixed the fan on my AC then it would not shut off unless I shut off the breaker. Had to call him to come back the next day, gave him more money to again FAIL on fixing my AC unit. I filed a complaint with the BBB and he refused to reply. When I attempted to get my money back he told me on the phone my unit was a piece of s*&%. When I gave him bad reviews he put a letter in my mailbox telling me to stop making reviews or he was going to sue me. He can't sue because what I have been saying is the truth! DO NOT USE THIS COMPANY!!!

We had been noticing a decline in our A/C output since July - it wasn't getting as cold as it…read moreshould have been in the house. It really came to a head last week when we couldn't get it below 81 inside at the peak heat of the day even though the outside temp didn't break 90. The system is less than 3 years old, so I was frustrated and I was hot. I did my own self-troubleshooting on my own and cleaned the coils outside (which had a lot of caked-on stuff) and researched a lot online of what it could be. After I tried everything I could, I reached out to Abraham Heating & A/C knowing that I needed professional help. I spoke with Josh on Saturday and he lead me through some additional troubleshooting steps, and I was really impressed that he tried to solve my problem over the phone without costing me any money. When it became clear that he needed to come out, he scheduled us for his first available time, Tuesday afternoon. Thankfully, we weren't in a heatwave at the time, so we could keep the windows open and stay cool enough until things could be repaired. Josh was able to quickly diagnose that there was a defective evaporator coil in the house and the "freon" had leaked out, which is why things didn't get cold. Because the unit was so new, he knew that we'd be covered by warranty, so he called Lennox on our behalf. While it was covered, Lennox didn't have any replacement parts available - we'd have to wait 4 months for the part to come in from China. (Nothing against China or Lennox - this is how the global supply chain works now and keeps prices low.) Four months would be a bummer because it is mid-August now and we won't need the cool air in December. Josh advocated for us with Lennox and they were able to come up with an alternative solution with a part that Lennox did have and just needed some fabrication and modification to work with our system. We would just have to pay the difference in labor time and for the "freon" that needed to be added to the system. Thoughtfully, he didn't presume that we'd automatically go with this solution, and I appreciate that. Of course, we were impressed by what he'd already done for us that it was a no-brainer to have him complete the service. By Thursday, Josh had the part in-had and got it modified for installation. Now we have a cool house just in time for the upcoming weekend that is expected to be pretty hot. We really appreciate the helpful and honest work that Josh does at Abraham. In this situation, it would have been easy for others to use deceptive practices, but Josh is better than that. It is clear he works with integrity as well as skill. I am very pleased with the work, results, and price. What could have been an expensive $2000 job, ended up being only $700 thanks to Josh's help. Hopefully, we don' have HVAC issues in the future, but as with homeownership, it's not if issues pop-up, it is when. I know that when I need HVAC help again, I'll be calling Josh at Abraham Heating & A/C.

A few years back, Abraham came to look at our 10yr old heat pump. Told me the unit (brand they…read moresell) was not under warranty, and was not worth repairing. He also clipped all the wires "to avoid further damage" and promptly gave me a quote for a new one. I said no thanks. Billed me $100 for his time, insisting I pay that day. Called a different local company for 2nd opinion. They told me the unit (which they do not sell) was in fact under warranty and asked me why all the wires had been cut. They laughed when I told them, and promptly repaired the wires Abraham had cut, repaired the leaky line, filled with freon and the unit was working just fine. This is the worst case of fraud I have ever encountered. Perhaps his hope is that his Jesus license plates will instill trust in his customers so that he can rip them off without question.

Our air conditioner was running but nothing was coming out of the vents and it was 80 degrees in…read moreour house. He basically diagnosed the problem over the phone, prompt arrival, diagnosed everything and then installed a smart thermostat for us. Very affordable and friendly service. Would definitely recommend!

Initially thought was good company, but they took our money and never rendered service as promised…read morefor HVAC inspection: Zach ( no longer there) was very friendly and arranged for some HVAC repair, which went fairly well. We also set us a twice a year inspection of our HVAC system and prepaid for this service. We received our first inspection, but never heard again from Moore Services even after repeated phone calls and emails. They kept our money and obviously have no intent on giving us the service promised. Two years of trying to get them to honor our contract with no resolution. Not trustworthy or honest.

WOW! I just had Moore Services come out and take care of some work after a home inspection. These…read moreguys were on time, friendly, clean, and quick. They came in talked to me about what they were doing and best of all were WAY WAY less than the next competitor. After I get moved into my new house, if and when something does go down, they will be the company I call.