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    On The Mark Heating And Air Conditioning

    5.0 (1 review)
    Open Open 24 hours

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    Services - On The Mark Heating And Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    3 years ago

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    Professional Heating and Air Conditioning

    Professional Heating and Air Conditioning

    2.4
    (9 reviews)

    The owner is bipolar and rude. He blames his customers for the problems of the new cheap Rheem…read morefurnace he installed. He said it was a good furnace and middle of the road. We found out it's the cheapest Rheem and has an overheating problem. He will not honor his warranty. They make deals and promise warranties and then refuse to work on it saying you need to change your filter every one to two weeks. BS! Half the house is cold all the time and it shuts down due to overheating. Beware. Do not use them!

    Requested a quote for central A/C I was called by Jeremy he said he would call in the morning of…read morethe day and would give a time. On the day i had not received any phone calls by 9 am. I called the office they said would contact Jeremy. I did get a phone call saying i will be there 10 -12 min. I called my daughter so she could be here. She left as soon as I called Jeremy got here before her. Jeremy look at the furnace said it needed to be changed. We said no it's good he looked at the heat exchanger and said it was good. It's a high efficiency furnace. He looked at everything inside and outside in 10 minutes. He said he will tell the office what he wanted and they would send an email. I never received anything and the next day called Jeremy. He advised he would contact the office. My daughter got a call saying they don't have time for us. If they said we are booked solid when I called that's one thing. They wasted my daughter and my time. Very Unprofessional operation

    ServiceOne Heating, Cooling, Plumbing, and Electrical

    ServiceOne Heating, Cooling, Plumbing, and Electrical

    2.0
    (74 reviews)

    I feel that their HVAC, plumbing and appliance technicians are professional, and are knowledgeable…read morein their individual fields of expertise. However, here's a summary of some of the issues I have with my most recent experience: - I'm now being told to schedule an annual A/C or furnace inspection (which I'm told I need to do to keep my warranty in place (I originally purchased my A/C and furnace from them)), that I need to do it a month or more in advance from when I want the inspection. So, if I want my annual A/C inspection to be performed in mid-April, I'm told I need to call them probably in late February to schedule a mid-April appointment. In the past, making an inspection appointment had to be done maybe 1-2 weeks in advance. This indicates to me that maybe they don't have enough service technicians? Don't now, just speculation on my part. - I had difficulty understanding what the associate was saying, I think, due to the headset she was using (she verified she was on a headset). I had to ask for her to repeat several times, which is frustrating. - Trying to verify current inspection pricing was not a pleasant experience. - I was told that they can still bump my appointment for someone else with an emergency, leaving me wondering if the appointment I made will be actually kept (or rescheduled by them). In the past, for other types of service appointments, they rescheduled me twice. - The best Service One can give you is an 8 hour window as to when a technician will be at your house (they used to give a 4 hour window). So someone working has to take the full day off (or have someone else there), so that they are available to be there when they give their 30-minute call that they are on their way. At best, I give these guys 2 stars.

    Scheduled and appointment. They no-showed and scheduled for wrong day. They made no effort to try…read moreand get me scheduled and told me now it would be a week to get there. I even have the warranty plans. Power was out in part of the house. I had to call someone else and they came right away. I then canceled all my warranty plans with them. Do not use this company

    On The Mark Heating And Air Conditioning - hvac - Updated June 2026

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