Great place! We booked and then the winds kicked up and and we had a small craft advisory…read more They looked at the weather and suggested we push back a day. Kristen was a doll on the phone and worked with us every step of the way. Exceptional communication by phone and text. Todd met us at the boat walked us through the GPS, maps, regulations etc. Great sense of humor and very informative. We took off and had a great day on the water. The GPS was easy to use and the weather turned out great. The boat was in quality condition and ran great. I would highly suggest if you are looking for a fun day book with Marathon Pontoon. 5 Star.

Todd worked with us to get us going ahead of schedule, providing us with all the information we…read moreneeded for a fun day on the water! Be sure and visit the sand bar, and take more water and sunscreen than you think you need. Mark N.

As a fellow local business owner and competitor of Seahorse I can say my one and only experience…read morewith them was top notch.

We booked the snorkel and sandbar tour, and unfortunately, it was a very disappointing experience…read morefrom start to finish. The night before our tour, a member of our group came down with food poisoning. I called to see if we could reschedule for another day. I was told that wasn't possible because it was a same-day cancellation, which, while disappointing, I understood. However, when we arrived for the tour, we were informed that we would not be snorkeling at the reef as advertised because of the sea and wind conditions. Instead, we were taken to a trench to snorkel. This was nothing like the experience we had booked. The snorkeling was underwhelming at best. We basically saw a few small fish, a stingray, and mostly brown coral. When it came time to visit the sandbar, our guide told us the conditions were too rough and advised against going. Rather than taking us to an alternate sandbar or another snorkeling location, we remained at the same trench for nearly four hours. We specifically chose this tour because some members of our group wanted to snorkel while others were looking forward to relaxing at the sandbar. Since neither part of the advertised experience was delivered as expected, the entire trip was a letdown. Afterward, we requested a partial refund since the snorkel and sandbar tour costs significantly more than a snorkeling-only trip. Our request was denied because they claimed we "chose" not to go to the sandbar. That's not an accurate representation of what happened. We followed the captain's recommendation that it wasn't safe or enjoyable to go due to the conditions. What frustrates me most is the inconsistency. They wouldn't allow us to reschedule when we had a legitimate reason, yet they still ran a tour that couldn't provide the experience we paid for because the conditions weren't suitable. If the weather prevented them from delivering the advertised tour, they should have offered customers the option to reschedule or receive a partial refund. Overall, this felt like the company prioritized collecting payment over providing the experience they advertised or making things right when they couldn't. I would not recommend booking with them.

What can I say!!! Incredible from the time I called to make the reservation to the time they left…read morethe dock with the ski! Nikki and her work hubby are absolutely wonderful! We can't wait to come back and rent skis again! Thank you both

Had the most amazing day on the water during our recent vacation in the Keys. Having considered…read moreguided tours for a few days, we elected to go it alone and explore for our selves. Nikki went over everything we needed to have a great time and made sure we were familiar with landmarks to navigate ourselves back. The equipment was first rate and when done we were greeted by a beer and a shower with coconut salt scrub. Nikki is a great host and quite entertaining. We saw a tremendous amount of sea life including rays, starfish and Best of all a visit by a group of 6 dolphins that played with us and swam along as we cut through the water! Was an amazing experience and the highlight of our trip.

My husband and I initially booked a sandbar tour. We were told that the minimum for that tour was…read moreunfortunately not met, but rather than cancelling our reservation, Island Girl upgraded our previous booking to include an extra hour of snorkeling! Sophia and Chris were our crew and went out of their way to ensure we had an enjoyable time! They kept the rum punches AND the good times flowing, and were mindful to ensure we were having the best time. They even introduced us to some local puppies that love to swim in the sandbar! Thanks for a wonderful time (in particular to our crew!) Island Girl Charters! I'll be shouting your praises to anyone who asks!

Lori and crew will get the job done with professionalism and pleasantness. We had an amazing day…read morecatching Mahi and tuna. Everything was first rate: Communication, boat handling, finding the fish, fileting and most importantly a dedication to getting the job done while being personable and friendly. I would book Island Girl for fishing (all kinds!), snorkeling, lobstering, sunset cruise or any other adventure! HIGHLY RECOMMENDED!!

Rented a boat from this company as our hotel was right at the dock and associated with them. Very…read morefriendly staff! The day we rented the boat was very windy and unfortunately would not give us a refund as we did not have a lot of boating experience especially not with 20 mph wind. Thankfully the young employees were able to help us maneuver the boat in and out of the dock area as it is a tight fit. Had a great day on the water despite the wind and made the best of it. Recommend them if staying nearby the Hadley house or at that hotel.

We rented a jet ski - the staff was very friendly and helpful from start to end. Great time!read more

My family and I were in Cudjoe Key a few weeks ago and were happy to find a boat rental…read moreestablishment that had a boat available on a two-day notice. The proprietor or employee, unsure which, was very friendly and worked quickly to get us underway. But, I think the negatives outweighed the few positives. First, the place (a small office on the backside of a multi-use building) was difficult to find. When I did find it, no one was there although I was arriving about 30 mins. prior to my agreed upon rental time. The boat came in about 15 mins late and the Poseidon employee worked very hard to clean the boat, drive down the street to fill gas cans in order to fuel up the boat, and then complete the fueling process. We departed about 40 mins after the rental start time. To his credit, he allowed me to come back as late as an hour after the agreed upon rental period. The boat was a typical rental. It showed its years and usage. It also did not have a working marine radio and the tiny anchor struggled to keep us in one place when we stopped to swim. Most frustrating was the return of the boat and the email notification that I owed $60 for fuel. There was no one at the rental office when we returned. Some older gentleman who presumably knew the owner helped me dock the boat. When I later received an email informing me that I owed $60 for a quarter tank of fuel, I wrote back to the owner explaining that I could not understand the use of about 12 gallons of fuel costing $60 ($5 a gallon). At the time, fuel from the Shell station where he went to purchase fuel prior to my trip was about $2.80 a gallon. He sent me a copy of the contract I signed with a note on the bottom advising that gas would cost $60 per quarter tank. I've never paid that much for gas after a boat rental. I was a bit ticked off. Decent place, but wouldn't give it my business again.

Everything went very well. The crew was friendly, helpful and professional…read more The equipment was top notch and the boat was loaded with safety devices. Even the other customers were all friendly. No complaints.

Wendy was incredibly helpful with gear recommendation, spots to check out on our visit & ways to…read moreget comfortable under the water before booking with them. Would recommend this spot over bigger stores any day. Thank you!

We took a fishing tour in April 2024 and had so much fun. We caught about 8 fish including a sea…read moreturtle! Ray the first mate was so patient and helpful. Ray and the captain were the best and so helpful. The captain knew all the secret spots and kept moving the boat when the action slowed down. It was a great day

I used this charter recently to do some reef fishing. It was a rainy day when we got there. I was…read moreexcited we were still going to departure and be all day out. The rain shortly stopped. The ocean was calm and the fish were rambunctious. Captain Ben was true gentleman, so courteous, so nice and extremely caring. He was making sure that everyone hooked at least one good sized fish for dinner. Even though he is the captain he worked his tail off along side other members of the crew, even making bait ball for those of us in the back of the boat catching snappers.He took us to a great spot, even encountered some bull sharks. Bring your own drinks and snack, none of it its provided for you. You will have great fun and you will go home with a bucket or cooler of fish. They provided an array of bait and they will help you every step of the way. The bait doesn't promise that you will catch fish but at least they will die trying for you. Great experience, gorgeous day to be out, turquoise waters and alligator reef beautiful as always. Nice boat, stable and smooth ride to the reef and back.