Deceptive. Did the Time Share pitch package. Turns out the "free stay" is free except taxes and resort fees. This is not mentioned anywhere in their paperwork. Add in the $120 package fee I paid up front, and subtract the $50 gift card and it came to $60 a night for a room at a so-so resort. It was a good deal, but not a great deal - especially considering it came with a 2 hour timeshare pitch. The cruise tickets are barely a discount when compared to buying direct from Carnival, and after the omission of the room tax and fees I don't trust VT&T enough to use them. The cruise is limited to a four day cruise to the Caribbean or Bahamas. They do say this in their paperwork but I don't think they mentioned it in the phone sales pitch. That means almost all the departures are from Florida and of course getting to the departure point and back is your cost. I did find the customer service to be responsive and helpful read more

Total scam we paid $50 at time share presentation for a cruise ship certificate but their aren't ever any cruises available for that price. It's a classic bait and switch scam read more

I'm extremely upset. Amber Hurtado, Carolyn and connie lied. Connie told me you were fired! You need to tell them I'm not going away and if all this affects my health your all will be held accountable. I know now you've taken advantage of me. And this isn't going to happen. read more

BEWARE BEWARE! Terrible company, you will NOT get the cruise you were promised! Just book direct with the cruise line, you will save money and get more perks. Carolyn Tonygay "supervisor" is the most horrible customer service person I have ever encountered. Zero Stars. Do not recommend. read more

I would give rhem zero stars if possible. I booked a cruise through them with 2 "friends" to Alaska. After a falling out with said friends, I emailed the travel agent and requested my cruise be canceled. No response. Though she admitted ( when I finally got a hold of her 2 weeks later) that she spoke with the other cruiser, she never contacted me. The agent then informed me she would NOT cancel my booking until a replacement cruiEr was found. She didn't wNt to lose money or have the people I was supposed to cruise with pay more money be abuse of my cancelation. After several loud conversations she stated she could no longer talked to me because I wasn't tge original person that did the booking! Bad business and a crappy agency! DO NOT USE! CALL CARNIVAL DIRECTLY AND SAVE YOURSELF THE HEADACHE! read more

I won a "free cruise" for attending a "no timeshare presentation". Guess what, it was a timeshare and the cruise is not free. I also received a $100.00 card, but it was not a gift card it was a coupon card. It is like a store coupon. I was very upset with it. Back to the cruise portion, the certificate was for 4,5, or 7 nights to the Caribbean in a Carnival, Norwegian or Royal Caribbean. You must register the certificate with them use it and must create an account online to their website. Their website is useless as not allow you to see dates or cruises itineraries. It says because you are a member you must call to get the best price. I wanted the 7 nights cruise with Norwegian or Royal Caribbean, but they were not a real choice. It has to be with Carnival. The certificate says that I have to pay a $150.00 for a deposit ( it is refundable) and I have to pay government taxes, agency fees and dues for around $188.00 per person. When I call, they said that for an interior room with twin beds, no changes allowed and non refundable, I had to pay $ 405.94 in top of the $150.00 deposit. They want to charge me $118.00 in taxes. Gratuities were not included and they are $ 96.00 per person = $192.00 for a couple. The free certificate is not free, It will cost me $865.94. That amount for something that was "free"? That is ridiculous. I am going to request my deposit back and I hope they return it to me. My suggestion is that you can get a similar or better price if you search under carnival.com or any other reliable web site. read more

Just like the others. Went to a presentation and promised a "free" cruise, we just pay taxes, port fees. There are only a few months that I can cruise so we found one we can go. I called only to be told that the inside state room is $1,600 for 2 of us or balcony is $2,300. I told her I was confused that this was supposed to be a free cruise. She said, to get the free one is a super basic state room with a bunk bed and you can't go on the dates you want because they are limited and can't go to an "exotic" destination. So there are only 2 for 2024, either we fly out to California from Florida or go out of Miami which is smack dab in the middle when I cannot go. So at the end, it was a total waste of our time driving 2 hours to go to this presentation. By the way, their packages for vacation is a total scam too. read more

ZERO STARS!!!!! I repeat Zero Stars!!!! I wished I checked online before I booked with this company!!! Please be AWARE!! All the bad reviews on here are true. I was reading some of the comments and they are my exact experience which is the reason why I'm here to warn others. I dealt with Karen.We weren't using certificates. We weee paying for cruise. I can tell you from the jump that we felt that Karen was lazy and she wanted to make sure that she gets a fat commission and be on her way. She screwed up, she booked us 2 interiors room instead of 1 interior and 1 Ocean view. She called us back to let us know that she accidentally did that. Instead of fixing her mess she tried to talk us into accepting what she booked. She took 10 mins telling us that it'll be a lot of work to start over. As if we were the one who messed up. She's telling us many times " She gave excuses such as carnival will not pick up for her to fix it". And we purposely called Carnival and they picked up five minutes later. She will tell you that she has to go home early everyday because she has 2 jobs so she can't help you that day. She contradicted herself so many times. She said she can't do this , she can't do that and when you insisted that it's supposed to be done, that's when she did it. And I'm wondering if you couldn't do it why are you able to do it now? Pure laziness and incompetence. Weeks later we had to take off two of the passengers because of a family emergency. They would not refund the money for the two people who couldn't go even though we have insurance. If you are here reading this and still go on to book with them. That is your own risk. read more

I wish I could leave a 0 star review, but it's not an option. We went to a Blue Green Vacations presentation and got a cruise certificate in exchange. They give you a year to book your cruise, and holidays are excluded. Availability during peak times may be limited. I've been chasing them for 5 months now to book a cruise and they never have any availabilities. Thesere was one time they offered me a cruise sailing out of LA, which wasn't an option for me. As of today they told me they only have available cruises in Sep and Oct, which is past the 1 year I had to book. Because of that the cabin level is no longer available to book, so we'd have to pay upgrade fees to book anything. What a scam, don't fall for it! Don't offer that free certificate if you never have available cruises to book. Never again. read more

Typical bait and switch. Do. Not. Do. This. And if you have already, LOOK INTO GETTING A REFUND, ASAP. They will sell this vacation package to you under the pretense that you'll be staying at one of their resorts BUT you will only be TOURING one of their resorts on the 2nd day of your stay - you will be STAYING at a "select area hotel" which could be a Hilton OR a Comfort Inn! What?!? Ridiculous. read more

The certificate I purchased from a timeshare presentation was a complete scam. Vacation tour and travel agency claimed to have no availability throughout the year until November or December of 2024, no destinations that you want to go to, no availability when you want to travel, and they could careless about what the customers needs or wants are. Every time you call there is no availability and they recommend you get a refund from the company you purchased the certificate from knowing that the purchase is non refundable. I have spoken to 3-4 different agents and a supervisor but keep getting the same scripted details, that nothing is available. The cabins offered are at the bottom of the ship closet to the engine rooms and the fees are so high that you would be better off booking through Carnival directly. I will not do business with this company and do not recommend them to anyone looking for a pleasurable experience, they are the worst, a complete scam. read more

RUN FAR, FAR AWAY! If I could give this company zero stars, it would still be too generous. I called to book my "free" cruise and was told by Karen multiple times "there is probably no availability for you" without knowing what port or dates I needed. Karen went on to explain the 1a cabin - it is "the bottom of the ship, right next to the engines, and has bunk beds.:" Quite the sales pitch, right? Doesn't sound enticing. Then she tells me the port fees/agency fees/tax for 2 people are $394.98 - definitely not a "free" cruise. Carnival's site has fees less than half of that for the exact same cruise. I told Karen I lived in Florida and she suggested I fly to Los Angeles as there is much more availability out there. Fly from South Florida to LA for a free 3 day cruise doesn't make much sense, but it shows the level of intelligence I was dealing with. Karen then goes on to argue with me about the availability. The certificate states you have an 18 month window to redeem your cruise and have to provide 90 days notice to book. During the 90 day window, they are "processing your reservation request" so you cannot cruise during this time. This just means 90 days have been taken away from your 18 month window. You are now down to a 15 month booking window until your certificate expires. Also, what they don't tell you is that YOU CANNOT BOOK AT ALL MARCH THROUGH AUGUST as this is "peak season." No where on the certificate does it say booking is restricted during these months - it simply states "Availability is limited during holidays X, Y, Z and peak times" and no months are listed as their peak months. Because you cannot cruise March through August, your 15 month window is now down to 9 months; it is not the 18 month window that they claim. Karen was very patronizing on the phone, told me from the start there'd be no availability before she checked anything, was not helpful or accommodating, and was rude. When I asked for her name, she sarcastically spelled out Karen for me (as if any normal functioning adult can't spell Karen) & told me I was on a recorded line, something she did not state at the beginning of the call. I wanted to post this review to make sure people know what a SCAM this company is. We had to sit through a 5 hour timeshare presentation (that we were told was 90 mins) and at the end, when we said we couldn't afford it (simply just to get the hell out of there), they called in multiple supervisors who told us "that can't be it. there's gotta be something else. it just doesn't make sense. we know you guys can afford it." I wasn't aware I needed to come up with an excuse that they agreed with before I could leave the building. The entire thing left us feeling very uncomfortable, and then when we tried to redeem our cruise through them, they left us pissed off. All in all, DO NOT USE THIS COMPANY. They are scam artists. They rob you of your time and promise nothing in the end. read more

First tried booking a cruise with promotional cert. Well, ended up paying everything (learned that you get similar or better deals even without the certificate). Also purchased additional tickets for my family. However, we didn't know when to show up at the deck, so ended up missing the cruise. The Carnival agreed to refund the port fees and taxes (actually, the manager at Cruzvtt told me to contact Carnival and get the refund). Carnival sent the money to Cruzvtt, and Cruzvtt is refusing to release that funds to me... they made me do the work, and they are keeping the money..?? What?? They never give you a call back after selling, and no other information. Just go directly to Carnival or the cruise company website... STAY FAR AWAY!! read more

I came on here to give my honest opinion about Vacation Tour & Travel but it looks like everyone else beat me to it so i'll spare you the details. Every 1 star review they have received is very well deserved. Save yourself the time and energy and book directly with the cruise line. read more

They are quite proud of their rude customer service representatives and their deceptive practices. Do not fall for the free trip tag lines that they use to ensnare you into a time share spiel. Complete waste of time and it will cost you more to book through them than to get a good price directly from any of the cruise lines with all of their hidden fees. They purposely do not have dates available so you have to purchase an extension. This is how they make their revenue - Don't be swindled or naive - Stay as far away as you can. In case you want to write to the Executive VP her name is Connie Kervy. 225 Tilk Drive Conway, AR 72032 If you visit their FB social media page, they praise themselves on making their numbers. No doubt preying on the unsuspecting, trusting and naive people out there that do not have the $ to waste. read more

Save your self some heartache and DO NOT BOOK with these people. Their customer service is terrible. Every time I called, the wait time was at least 20 minutes. Once you get a hold of an agent and establish a working relationship with them, no other agents will help you. The result being that even when you get through, it's only to be told that "so and so" is not available, and they will have to call you back. I called them three times and this was how I was handled. If you give them your money you will never get any of it back, regardless of whether or not they render services. For the love of all that is good in this world, BOOK WITH ANYONE BUT THESE PEOPLE. Edit Delete read more

Vacation Tour & Travel is a complete scam. I have a cruise certificate that was given to me with Galveston port as an option. I just tried to book a cruise and was immediately told Galveston cruise terminal was not an option. What about New Orleans or Mobile?, I inquired. Not available. Or course not. I should've looked these people up first before wasting my time with them. I read a review left by someone (just two days ago) who lives in Florida and it sounds like they were told there weren't any cruises available for them. Really? My representative offered me multiple options out of Florida. Obviously the cruise terminal closest to you is not an option. How convenient. They should add "WE" to the back of their cruise packet where it says "CHOOSE your port departure." read more

Vacation Tour & Travel - Back of VT&T Cruise Packet - Travel Agents Near Me - Conway, Arkansas

I don't understand the bad reviews , maybe these people didn't read the terms and conditions of their "free cruise." My experience was very pleasant one. I booked a cruise last year for my Mother in Law's Birthday. The process was easy despite my fears , this was my 1st cruise and the Cruise Counselor Caroline was very nice and informative, she explained my cruise certificate in detail , i understood It was only eligible for a entry level cabin, they get limited allotment from Carnival . She gave me options, so I upgraded at a very affordable rate . Needless to say we had a blast , Now we are planning our second cruise for 2019 and I'm definitely using Vacation tour and travel for this Cruise. read more

Terrible, terrible, terrible service. We received a free "4-day Carnival cruise" via Bass Pro Shops and attending their Bluegreen Timeshare presentation in February 2012. Although we didn't purchase the timeshare, receipt of the free cruise voucher was not supposed to be a problem. Well, in any case, once we declined the the timeshare, we were told that we'd receive our cruise voucher within 10 days. Well, it never came. We called with our verification number to ensure that they would give us our voucher. When we called, they refused to send us our voucher via email, but mail only. After calling, we eventually received the voucher in August 2012. When we called in December to place a reservation, we were told we were pass the 90-day advance reservation date to place a reservation, despite the fact that we had proof that we just received it in August. They wanted to charge to extend the time frame. We explained that we just received the voucher in August and we have proof that the certificate arrived in August, and they should therefore extend the time frame. They didn't care. Their only offer was for us to pay upgrades that would amount to more than what we could pay for if we went directly through Carnival. We tried all available destinations and they were all booked. The charges plus an upgrade to an interior room were more than an oceanview room on Carnival's website. They don't care. They don't want to help you. They just want your money. I thought this would be a good experience, since we went through Bass Pro Shops. Evidently, not! I feel sorry for the people who actually purchased $549 vouchers that would cover the cost of a cruise for 2 and 2 nights in a hotel near their port. Total RIPOFF. read more

Very rude to the point that they want you to go on a cruise the dates that they want and to upgrade the way they want. I have requested a year in advance several dates from my port as I was promised and the answer was from your port is out of the question so I have to spend money to travel to another port. I may as well buy my cruise . This company gives Blue Green Vacations a bad reputation. I would give them a 0 I could read more

(Posting on this page as well since there seems to be more than 1.) There really should be an option to give 0 stars. This company is a scam. We bought a 2 night getaway with BlueGreen under the false pretenses that we'd get a FREE CRUISE. As an aside, we've paid for our own cruises previously and we have no problems doing so (if we were told we would still have to pay anything we would've declined and booked on our own as usual). We thought we were getting a deal. We were planning a family trip and trying to decide which cruise line we were going with. At first we were going with Royal Caribbean because they are our favorite so far. When other members of the family backed out, we decided we'd just use the voucher and go on Carnival. The cruise was not free. The customer service is the worst I have ever experienced or even witnessed in my life. I originally booked with Alex Gregory. When the price dropped, I wanted to upgrade to a balcony (their entry cabins are inside cabins). They wanted to charge me more than what the cabin was worth on Carnival! I emailed Alex and asked if she could call Carnival because... travel agent. A week later I haven't received a response and balcony cabins are sold out. Ocean Views were sold out as well at the time, later on, one is now available. I called Vacation Tour and Travel to ask to have my reservation moved to someone who would communicate with me more timely and effectively. When "Silas" (this is probably spelled wrong because she hung up on me as I was asking her to spell it) answered the phone, she informed me Alex was on vacation. Once again, communication is lacking. When my family's travel agent goes on vacation, she lets us know. Silas then proceeds to tell me that I asked Alex to transfer my reservation to Carnival (never asked that, I have all emails to prove so), as well as tell me Alex did in fact respond (she didn't) and I just didn't like what she had to say (laughable, she doesn't know me and I was very polite up until speaking with /her/), she also said that Alex told me she couldn't call Carnival (she never responded to that email, so how could she have told me that?). Silas for some reason was defensive from the moment I told her my problem and gave her my name; maybe this was actually Alex I was speaking to from the get go? She also told me that if I was "so adamant about an upgrade" I should've called. I'm a nursing student, I don't have time to call and wait for 10 minutes just for someone to answer the phone and then try to resolve the issue. Silas did nothing but try to argue, interrupt, and speak over me. There was no indication that she was going to even feign seeking a resolution. She then advised me "We're not going to do this". I asked to speak to a supervisor, at this point she decides she's the supervisor. I can not believe in my wildest imagination that anyone would employ this person as a supervisor. Her lack of soft skills is atrocious. After she tells me she's the supervisor, I ask to speak to someone above her and she tells me "No." She then proceeds to say "there's no one". I asked her if she is the owner. She tells me that I'm not going to speak to the owner. So she's not the owner, but there's no one above her? I tell her again I'd like to speak to someone above her. She again says, "We're not going to do this" and she hangs up on me. She is disrespectful and it's amazing that she could be so bold over the phone in a customer service position. Besides the trash customer service, they do not let you know what you're paying for. They just give you a total amount, no breakdown, or statement or anything. Right now, we are just biding our time and hoping that a balcony will be available soon and they can keep their "free cruise". read more

I've been calling Phyllis for 4 business days. Haven't been able to get in contact with her or a supervisor. I can't get anyone to call me back. When I asked Blair can I just book with someone else, she said NO, it would have to be Phyllis since she is the agent that entered it into the system. I've contacted the BBB and Bluegreen!! read more

I "won" a free cruise from them (just pay taxes and port fees) at a local ball game. I only had to listen to them tell me about their company, they swore they were not a time share. Nope, they buy/rent unsold timeshares and rent them to you. You only have pay $8,000 or so for the right to book with them. Fast forward a few months and I try to book my cruise that I "won". It's great for a couple buddies to go on a trip as the free cruise is a bottom level bunk bed only stateroom, since we were trying to book for our anniversary we asked for the price for an optional upgrade to a king size room. The price for the taxes, fees, and upgrade on our free room was more than I could book the cruise directly myself. Beware and don't waste your time. read more

I feel like i really got screwed the whole reason we bought this was for the cruise. And honestly you can not even use it. Just pour disgusted..... Such a rip off. Beware just pay and book threw the cruise.... read more

I too would give this company 0 stars, if it were possible. DO NOT BUY THE $549 voucher for a cruise with them!!!!! YOU WILL BE FORCED TO "UPGRADE" AND PAY MUCH MUCH MORE. The worst is that you can simply go to Carnival.com and purchase the same cruise in the same room FOR LESS!!!!! This is a typical bait & switch and somehow they got the NBC Today show to buy into them. Shame on NBC. STAY CLEAR!!!!!!!!!!!!!!!! read more

I spent an hour on the phone with Cole Williams who repeatedly told me his full name and phone number and was incredibly polite but insistent and very descriptive of all the information regarding the vacation. The skinny I gleaned from the conversation was: The decent: Starting price of $199, after being hesitant and multiple price drops, it went down to $99 at the time of the call (Who knows if there was later unmentioned costs). $100 worth of giftcards. pretty good discount on a hotel stay for a couple sites to no destinations of interest but they would cover my wife and I if we sit through a 2 hour timeshare presentation on the second day. Promise of a 3-5 day cruise in the caribbean out of FL. The Bad: No travel expenses are covered whatsoever (Understandable). The hotel discount is only for the room cost, so additional hotel fees and taxes are on me. The free cruise would still include port fees, taxes, ... (All of which I'm not interested in paying for a cruise I'm not actively looking to go on) I couldn't find a single good review online. All stated to avoid at all costs. I'm sure there is a way to get a good trip out of the deal, but after looking at all the reviews online, I had to pass. read more

Was super excited to book my cruise which since it was a promotion I had to book 60 days in advance but operator kept on saying to call back during office hours 9-5:30 mon-fri even though I was calling wed at 9 30... someone needs to either get their times right or reprimand the operators for not starting on time. Very dissapointed read more

I'd give ZERO stars, but I can't. So, this is not a travel agency. What they do is sell you a voucher for a cruise (usually $549) or else tell you you'll receive a voucher for attending a timeshare presentation. They do some business with Bass Pro Shops if you sign up to win a free cruise by filling out an entry. If you haven't done that yet, be forewarned and don't do it! The reason? When you call to book the Carnival Cruise, you end up paying more than the cost of the cruise if you'd gone directly through Carnival. And let me tell you that they don't care if you like that, or not. No one from Vacation Tour and Travel Agency will call and apologize. No one will be understanding and try to make you happy. They will refuse to do anything because you were a sucker and that's how they roll in their world. These people are not nice. This has been my experience. read more

BE AWARE!!! They are very misleading-DUH?! I purchased the $169 package that was to include 2 nights hotel accommodation and 4 day Carvival Cruise. When I called to book the hotel portion, we want to go to Myrtle Beach, the hotels that are included free are all 5-10 miles from the beach!!! Who wants to go to Myrtle Beach and stay that far from the beach!!! You can upgrade to a beach hotel-for $260 per night, and once you do that you DO NOT get your free night for arriving on a Sunday-Tuesday. Whaaaat??? These people are masters of the bait and switch. While the $260 is a slight discount from what it would be if you booked yourself (We are going in July), the hotels you get to choose from are all mediocre and I'm sure we are going to get put in the worse room the hotel has available. I knew it was to good to be true when I agreed to this thing. I have no one to blame but myself, but learn from my mistake!!!! read more

This is the worst company I have ever dealt with. When scheduling my trip I was told that they were going to put up at comfort suites...LIKE SERIOUSLY!!! why would I pay to go to another state just to stay at comfort suites. In addition when I tried calling them to confirm my stay I would get the run around. I was given 3 separate emails and funny thing in all 3 the same person would answer... When they tried selling me this vacation they made it sound very appealing and that we would stay in a resort...this was very misleading. Not to mention the fact that I was told that I would get a confirmation email stating where I would be staying. In the email it only said to should up at a Welcome center and only when you arrived would you know the hotel...who travels to different destination without knowing for sure where they would be staying. I then proceeded to call back to cancel and I was ask the reason for cancelation to which I told them I dont appreciate the run-around and instead of getting someone to help me they just proceeded with canceling my request. This showed me that they definitely knew they were scam artists. DON'T SIGN UP WITH THEM...HORRIBLE CUSTOMER SERVICE. ESPECIALLY IF SOMEONE NAME BRITTANY ANSWERS!!!! read more

I called this morning to book my cruise. The agent told me that today the certificate would expire. They would not allow me to book the cruise. The agent even hung the phone up on me because I asked her for an explanation. We purchased a package and basically was scammed because they would not allow us to book the cruise and the resort fees were ridiculous for lodging at a 3 star hotel. These people are scam artist and please stay away. I am stuck with a cruise certificate that I will never be able to use. If I get a call from them again, I will call local authorities because they are just like robbers. read more

We booked a Carnival cruise from CRUZVTT travel club This was to be our Christmas gift to our daughter son in law and two grandchildren one boy has special needs . We paid in full October 8th Now we are ready to go. We called Carnival Cruise line and were told October 23 our trip was canceled. Due to pass due balance that was not paid by CRUZVTT they never paid Carnival When we called them they said it was an accounting error, Sorry there is nothing we can do now. Every ship is booked up its Christmas ya and they rune ours. Avoid CRUZVTT at all cost run dont even look read more

F**K This company! They dont give you refunds or extensions on your vouchers. No matter how bad the circumstance!

I have received over 9 calls in the last 2 weeks from them. Each time it was a different phone number but when I called the number on a land line I got a recording saying " You have reached Vacation Tour & Travel, a leading marketing company for Blue Green Resorts. Please press 1 to leave your phone number for our DO NOT CALL list or press 2 to speak with someone about your vacation. I don't trust leaving a number for them so I just keep blocking them. read more

telemarketers, calling my cell phone, after 8-9pm, have never done nor will I ever use their services so they must have gotten my name off a list they bought from somewhere. A real tour & travel business wouldn't have to spend their evenings cold calling people that didn't show interest in the first place. read more

THEY DON'T EVEN DESERVE ONE STAR!!!!!!!! We received a free 4 day Carnival Cruise from this company. All we had to do was pay $123 per person in taxes and fees. There were 2 of us going which should equal around $246. Everytime I called to check on a cruise the prices they gave me for 2 people were much higher than this. It doesn't make any sense. I called again yesterday for my last time to check the availability of 3 different cruise dates. The prices in fees I would have to pay ranged from $725- $796!!!!!!! This place is a SCAM!!!!!!!!!!!! I can book a cruise with Carnival themselves for less than that!!!!! read more

I used to work for this company, and I'm pretty ashamed to have worked there and had any part of their terrible service. Every bad review I've read is true, and I'd rather sleep in my car or on a raft than do business with them, having seen the operation from the inside. As a former employee trying to get a copy of a W2, the bookkeeping staff was exceptionally rude, cutting me off as I tried to explain my situation, all in a condescendingly "polite" tone. They refused to hear anything but my name and how I wanted to obtain my W2. She forcefully cutting me off each of the three times I tried to explain that I'd recieved the e-mail but had login difficulties, always responding with "So, you didn't access the link in the 24 hour time period?" If they treat former employees like this, how do you think they'll treat you as a customer. (And their employees, mostly college students, ex-cons, and people who couldn't work anywhere that required a drug test, usually come back after a break from telemarketing burn-out) Don't believe the sweetness in the voice of the girl who called you - the moment you show interest, there will be five "managers" swimming around her like sharks, ready to plug in their headset and eat you alive. The goal is to sell, not satisfy. read more

Today I called this guys for second time wishing to talk with another agent because the first one I felt like I commited a crime( )but the one who answered the phone after I gave her my certificate number immediately transferred me to the same one -name in reserve - and I felt treated like the first time...the agent was almost shouting at the phone that this situation always happening with "these" certificates. I told her it was not my fault, I just was trying to get information,BUT IN A GOOD MANNER!!! Everyone have to be aware with these guys,for example you have to compare Carnival prices with the price these guys will give you because there is like an overprice with them. Why? There are supposedly to charge you ONLY taxes and Port Fees,nothing else,and second, the few options they offer you. I got my certificate trhough BLUEGREEN VACATION at Bass Pro Shop...Everything looks great at time you paid but when you have to deal with the offer will come the "nightmare". read more

I don't recommend this company, rude people on the phone, NOT helpful at all. DO NOT CALL OR BOOK WITH THIS PEOPLE. Its a scam for sure

DO NOT do business with these people. You can simply buy a cruise through Carnival Cruise Lines and come out the same. They call you and tell you you've won a free cruise for $59-$179. Once you give them their credit card, they then proceed to tell you you are responsible for port charges and taxes. When you finally do get your certificate and call the book the cruise, no one can come with you except you and you MUST go only during a week block that they offer. If you cannot you pay to upgrade and by the time it's over the whole ordeal costs you $700. If you try to argue with them their customer service is unbelievable!! DO NOT, I REPEAT, do business with them. You will only have heartache and regret!!!! read more