I had to bring two cars to Vacaville from Southern California. I had previous dealt with two Uhaul agencies in Southern California and did not want to deal with the stress. l rented from Vacaville Trailer Sales and there was a 100% flip from working with Uhaul. Staff professional, friendly and accommodating to my needs. Even though my week long rental was picked up at 9AM, I assumed because I needed help unloading my car off trailer and wouldn't make the 9AM return time I would be charged an extra day. This business said bringing it in by 5PM would be fine!!!! Am so glad I used a home based business and recommend this business to anyone needing to rent whatever mode of trailering the ned. read more

Honesty And thorough with analysis. Fair and accurate

Had exactly what I needed fast friendly professional! And the sell Doolittle trailers!!!

The whole team here is a class act. I do my annual trailer service here and they've helped with a couple projects I've been wanting to do myself but don't have the time or resources to do so alone. Their turnover times are impressive and they always are so hospitable. Thanks to the whole team here! Glad to have a trustworthy local trailer shop.0 read more

Vacaville Trailer Sales - Great job laying e-track on my race trailer. - Trailer Dealers Near Me - Vacaville, California

Rob, Operations Manager, helped me tremendously with my utility trailer. The repair was quite extensive requiring new axles and brake systems. Robin is team did an amazing job of advising me and completely repairing my trailer. This was an old Dakota utility trailer, 20 foot bed with the dovetail. Built in 1978. Many challenges with this repair and Rob took perfect care of completing a project above and beyond my expectations. read more

I needed a specific hitch ball for my truck. I was going to rent a teardrop trailer & had special instructions. My main concern was buying the right one the first time. Brandon assisted me. He was professional and wearing a mask. He was sharp and knew his stuff. He sold me the item that he used. It was simple and it was a lock pin. He recommended it and explained why. Since people steal so much and it was so easy to take off I went with the lock style. I was very pleased and appreciated his help!! read more

Vacaville Trailer Sales - Trailer Dealers Near Me - Vacaville, California

Owner is a D***!!!!!! Bought a brand new trailer I guess the owner judged book by cover when we walked in and figured we were just some kids wasting his time, sent his mechanic out to sell us trailer because he just didn't feel like it, what a joke. Blew us off to help someone who actually walked in behind us. If it wasn't for fact that he had exactly what I wanted, exactly, brand new right there after looking how months I would've walked away, fortunately I knew the trailer and all of its functions. It's really too bad, my business is flourishing and we'll be investing in another bigger trailer in next couple months. Needless to say it will not be at Vacaville trailer sales! read more

I stopped in to do some trailer shopping, looking at upgrading what I have now to something bigger. Rob walked around with me and showed me all of there great trailers and explained all the different options to each trailer. If you are in the market for a trailer or need and accessories for towing than this is the place to come to Thanks again. read more

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Rob and his team provided excellent customer service from the first phone call all the way through the return. I rented a trailer to take to Sturgis for two motor and a trike. The original trailer I requested was too small when we measured the bikes. I called Rob and he immediately had a solution for a larger trailer. He didn't charge any more for the trailer. When we picked up the trailer they hooked up everything for me, and when I returned it they quickly unhooked everything! Amazing service, great prices, great products! read more

On 6/29/21 I took my hitch assembly from my boat trailer in because the master cylinder had rusted and the surge brakes were no longer working. The staff there was very friendly and helpful and told me they could have a replacement the next day but it may take up to two weeks for the work to be completed due to high demand this time of year. Three days later I got a phone call telling me that the unit was completely repaired, assembled and ready to pick up I am very happy with the service I received at this dealership even though it cost a little more than I expected but you do get what you pay for. Thanks Will for the quick and quality work. read more

We were on way to transport our horse to a vet appointment and we had no light or brakes in our trailer. While on the road I called and spoke with Rob and he said without hesitation come by let's see how we can help. Upon arrival they were ready to jump into action since we had my Horse inside the trailer they worked quickly and efficiently! Will the technician was able to pin point and fix our issues in less than 30 minutes and we were on our way. I highly recommend them!!!!! Thank you Rob and Will!!!! I will be back with more business in the future. read more

Called VTS because I needed a 14' utility trailer ASAP. They were closed but Rob was in the office catching up on paperwork. I explained my situation and he went above and beyond and had it ready in an hour. Top notch customer service! read more

Vacaville Trailer Sales - PJ 77" Channel Utility Trailer - Trailer Dealers Near Me - Vacaville, California

Beware!!! Worst place to bring a trailer to get worked on. We brought our horse trailer in last Friday to get brakes and shackles done, told the sales person this needs to be done by a certain time, sales person told us it would completed by Wednesday. Great that will work. My niece is headed out of town for state competition, completing it by Wednesday was perfect. Uncle called yesterday to check when he can pick up the trailer and they told him Friday. We happened to call this afternoon to confirm pick up for tomorrow and now they are telling us next Tuesday or Wednesday. They had the trailer for a week now and didn't touch it. At this rate my niece will not be able to go to her competition or will need to figure out a way to get her horse there. These people are extremely unprofessional. No phone call at all to us to let us know they were behind schedule. Where is the customer service?!! read more

Great service! Brandon was able to suggest & get us in at the last minute for a much needed combo WDH/sway bar before my cross country trip. All the gents there were very personable and helpful. They even checked my trailers lug nuts & tire pressure for me. Thanks gentlemen! read more

I took my 20 year old motorcycle trailer here to have them do the wheel bearings. They also installed new lights and fixed a cosmetic issue. They did it fast and the price was very reasonable. Bring your trailers here for service. Bearings should be done every 12k miles. read more

I spent several thousand dollars with this outfit. Apparently they sold me an axel with the brakes installed incorrectly. So less than 5000 miles later I have no brakes. I bring it back to find out the problem and then they charge me $600 to fix what they admitted to be their mistake Originally and if I want my trailer , I have to pay and take it up with the manager. I call the manager and he basically blows me off and tells me that nothing he does will make me happy and that I'm probably never coming back anyhow. This after mentioning to him I was in the market for another HD dump trailer He could care less. I never had any issues with the previous owners. Oh well. I'll take my money n business else where. read more

Great business. Really wish they were open on Sundays. They could make a killing! Nobody is open on Sundays for trailer sales.

First class service. Always has my back Brandon knows the business and trailers well. Always comes with a Solution. Always on time and I've never delivered anything late read more

Ran in this morning with an emergency repair of my trailer lights before my trip to Portland. Rob and Ray both jumped right in. They diagnosed and fixed my problem (in both my truck and the trailer) and had me on the road within an hour. Awesome service! read more

They did crappy, shoddy overpriced work on my husbands trailer. Charged a bunch and didn't even fix everything they were supposed to.

They had been helping me set up a hitch system for my new truck to pull my somewhat unusual small travel trailer. My last truck was an older half ton and was MUCH lower Than my new F250, so some thinking and parts sourcing was called for. Once all the hitch parts were in they assembled the pieces and balls. Yes 2, one large for the coupler and one small for a sway controller. When I got home and hooked it up to my trailer the height was perfect, but the distance from the truck to the trailer was too long for my existing 7 pin electric connector cable. I could make left hand turns but right hand turns disconnected the cable. I figured out how to get to them with left hand turns, lucky! Stupid me I should have called first. They were booked with customers and couldn't do it that day. I asked if they had a cable I could jury rig to the existing cable to get me home with lights. John said they REALLY didn't like to do things that way. After some discussion ( he determined I had the background to be able to do it myself) he offered to lend me all the tools I needed and provided the cable, wire connectors and connector box, and I was able to install a permanent solution. All the guys there have been very knowledgeable and helpful. You got a trailer? Hitch questions? Need advice? There is no place better! Sam read more

Great place great price! Very easy to deal with! I am very happy with my new trailer! The staff was very helpful and polite! Very fast service! Also lifetime discounts on parts purchases and trailers!!! I am really thankful for my choice! read more

These guys are great! I'm a newbie and they were patient, informative and non-pushy. Didn't feel pressured and they were immensely helpful from assisting with my new trailer selection, installing the accessories and even sanding down my hitch to make sure everything worked correctly. Great experience! read more

I recently had a trailer custom made for my work and it turned out better than I expected. Having never ordered a trailer before, the guys at the shop made the process simple. I have also taken my existing trailers in multiple times for service and repairs. I always like to use local business when possible, and I look forward to using Vacaville Trailer Sales for years to come. read more

I purchased a tire on Monday and was told that I could pick it up the following day. When I returned to pick it up the manager explained that the wrong tire was delivered. He went on to explain that he was sorry and that he was willing to drive to Sacramento to pick up the tire and then to my office to deliver it only hours later. I was blown away! I haven't seen this kind of customer service in a long while. I am extremely grateful and highly recommend this company for all of your trailer needs. read more

I give Vacaville Trailers a 1 star review on the fact that the owner Brian talked a good game when it was time to sale me a trailer. But when it came time to deliver not only was he 3 weeks late he completely messed up the build on a dump trailer I've been waiting for all summer! On July 22 I came in the shop looking to purchase a 16 foot low pro dump trailer with 4 foot sides and 2 foot extensions. The one he had on the lot (only had 3 foot high sides) didn't meet my criteria and Brian said not to worry. Let me know what options you would like on the trailer and I'll have it here by the end of August custom built. I told him that's fine left him a $3000 cash deposit and call me when the trailers in. Well September 7 rolls around and I haven't heard from Brian. I give him an email and let him know that my business is dependent on me having a large trailer as I have booked jobs well in advance expecting the trailer to arrive by end of the August. He gives me a runaround on his shipper is running late, Dexter axles are on back order. Basically ducking and dodging me for another week. I give him another nice email on the build and he said well his shipment of PJ Trailers prior to mine came in mid last week and mine is on a truck and should be in on Saturday. He was hyping me up on the fact that his employees are gonna work overtime this weekend to put together my trailer first and it should be ready by Monday morning. Well Monday morning rolls along, I call them and tell them i'm on the way. I drive straight to Vacaville from Oakley. As i'm about to exit off the freeway Brians wifes calls me, she calling on behalf of Brian and my trailer should be ready in one hour. I waste no time by going to the shop and am greeted by a irritate and rude Brian the "owner and salesman" with "wow your real pushy, you know that", I told him "times money, I keep it moving" and your 3 weeks late on this trailer. I walk to the back where all the trailers are and see his crew putting together a 16 foot trailer. I asked one of the guys putting it together is there another 16 footer somewhere else? He said no this is it. Brian comes out sweating up a storm at 9:30am mind you, and I ask him wheres my trailer?? Mine that I ordered was powder coat grey in color and with 4 foot solid sides! This thing is black, with 3 foot sides. He says rudely well they messed up the order and didn't take no responsibility for it. He was clueless on the fact that my trailer was suppose to be grey with 4 foot high sides. He offers no remorse or sympathy and basically told my partner and I "he didn't wanna hear it this morning". Must of had a case of the Mondays or something LOL! I've been in the landscape and hauling business for the past 15 years. I've dealt with local trailer shops in Concord and Martinez and they always deliver good service and products. I ended up doing business with this guy Brian because he was the only one in a 50 mile radius that sells PJ Trailers. I could have drove to San Jose to FJM Trailers and spent $300 less on the same custom trailer. I support small businesses like his, but if your not going to deliver on your end of the deal then I gotta take my business elsewhere. He had his wife cut me a check for my deposit money and didn't even wanna look at me. I'll take my business to B&D Trailers in Martinez a company he bashed so badly when he was being a salesman on a product he couldn't deliver on time or as I custom ordered. Now he's sitting with a 16 foot dump trailer, that I believe is the exact same trailer was on the lot when I first came to the shop on July 22! Next time Brian dont blame your manufacture, your staff, your shipper, take the L and man up to it. If you were cool with my partner and I today I would have waited a few more days/weeks til the right trailer was made. But you were bitter and looked beaten like an old sweaty man. Vacaville Trailers total FAIL! read more

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I didn't tighten my lugs on my boat trailer, and stripped all the lugs. No surprise with my luck, my lugs were "those lugs" meaning impossible to find. Not for Bryan and Vacaville Trailer Sales. I've been in sales for nearly 20 years, and customer service is where I set my standard. Pricing plays a factor, with knowledge and experience being close to customer service. But for me, it's all about the experience. Vacaville Trailer Sales has them all. Bryan and crew are not only amazing at what they do, but they are genuine and polite. The young guys in the shop were hard working, showed me everything they did, and even asked "is there anything else I can help you with." I handed them the IMPOSSIBLE at 430pm, and I was back on the road by 510. They stayed after hours for me, and not one complain. I could only wish all auto repair shops were like this. Thank you team at VTS!! You guess are a life saver! read more

I want to express my appreciation to Vacaville Trailer Sales and Brandon, for the outstanding service and over and above the top attention I received in acquiring the replacement parts I needed to make safety repairs to my 5th wheel travel trailer. This is the place for all of your trailer needs. Ron A. read more

Over the past two days these guys have been so helpful. Ordering parts last minute and doing the install so we can pick up our trailer tomorrow. 10/10 recommend!! Great business. read more

These guys rock. I rented a car trailer from them for 2 trips to Idaho. The trailers were in great condition and you definitely couldn't beat the price. I am a towing newbie and they explained everything to me that I needed to know. Great place! read more

Thanks for the service. Two new axels, bearings and brake fluid. All done on time and very reasonably priced. Back on the road. Spent time talking with Bryan and swapped some personal stories from our time spent in the Marine Corps. Semper Fi, Ed read more

Run from this place I reserved a dump trailer for Monday and I guess the owner decided he was going to use it up at his cabin in Shasta instead leaving me out in the cold showed up at 7am no trailer I reserved 3 days in advance I've been in there twice looking for trailers for my Jeep but so much for buying local this owner is a jerk I'll go some place else and word of mouth means a lot. As- - -le read more

Had a fantastic experience, Rob is knowledgeable, and pleasant to work with, had arranged a time to pick up new Primo 6x12 trailer...when I arrived trailer was washed, spare tire and tire bracket was installed and ready to go...Rob even hooked the trailer confirming all lights were in working order...highly recommended Vacaville Trailer Sales and please ask for Rob. read more

I called Vacaville Trailer Sales for a trailer repair in early June. Got an appointment for two weeks later on a Friday. I was informed that if I wanted my trailer returned the same day I needed to bring it in by 9 am. Ok - 9:05 am - 5 min late, my bad. The new owners of one week, informed me that since they were new they would go through a checklist and call me if anything on my trailer needed repair. Cool! Monday- 10 am- called Vacaville Trailer for a status update. Hadn't got to my trailer yet. So I asked for a price estimate. $105 for the "safety check" that I had authorized. What? What! Makes no sense? I had new tires put in this trailer less than a week ago- what safety check for $105? It's a freaking trailer!!! I need the tires to roll and the lights to work! I felt lied to! Mislead and pricing NOT disclosed! You were going to sneak in an additional $105 charge? I called at 3:19pm Monday- 4 days after bringing my trailer in- by any chance ya get to my trailer? Nope! Just how long does it take to look at my trailer? Appointment obviously does no good. Great experience? I think not!!! Avoid this place if you want honest, upfront service repair! read more

They repaired the brake wiring on my RV TRAILER today, while it was raining heavily, in a very timely manner, with excellent, workmanship, for a very reasonable price. Five stars all around! I highly recommend them. Thanks guys! read more

Very fair price and easy to deal with. My wife did a lot of research and these guys have the best price and were closest to our home.

I have a Mastercraft Trailer with a Vault Hub system, and one of the covers was off. I was having trouble finding someone to replace and be sure it was OK. As soon as I called Vacaville Trailer Sales they told me exactly what I needed. I brought the trailer up to them and left it for a day. They fixed it and were really great. read more

They were fantastic! John really went out of his way to help me out. I had a problem with the towing harness on my truck. He diagnosed it in 10 minutes and another 10 minutes after we got the parts, it was working perfectly! Thank you!! read more

I inadvertently bent the front axle on my boat trailer. My college kids were heading back to school soon. They really wanted to get back up to the lake before they left. I was pressed for time as I don't get into town from work until 5:30-6:00. I called and they told me to come by after work and they'd stay a bit late and wait for me. They did and had me back in business in no time with a special order axle. They also replaced the master cylinder in the brake system. All this and the pricing was excellent. Vacaville Trailer is awesome, the new owner is up front and very helpful. read more

This place is a total joke! The owner Bryan is unprofessional and is less than honest. This guy is a real peace of work. I would not recommend this place to anyone for any reason! You would do best to shop around. Bryan's employees are not professional and claim to know nothing as they are not the owner. I felt like I was dealing with a child. 0 customer relation skills!!!! read more