Amazing Guy and very honest . Reasonable pricing. For my Mercedes Benz I recommend anyone to go to…read moreLarry . Five stars all the way.

I called Larry's at about 12PM on a Friday and asked if there was any chance they had time to fix a…read moreleaking tire. The kind person on the phone said to come in now, and so I got there by about 12:30PM and was out of there by about 1PM. It turned out my tire was destroyed and couldn't be reasonably patched and they were able to provide me a similar used replacement tire, all for a very reasonable cost. Highly recommend based on their friendliness, cost, speed, and availability.

I managed to drive my vehicle slowly to the closest tire shop after finding my back passenger tire…read morehissing and loosing air.It was a little after 5am and had no choice but to wait until Les Schwab Tire Shop opened at 8am. To my surprise the lights and welcome mat came out just past 6am. I jumped out of my car startling the assistant manager Travis and asked if they were open? He said no they were having an early store meeting and that's why he was opening the front door. He asked if he could help me despite it being so early and proceeded to fix my tire. I want to acknowledge Travis for his true kindness and expertise!! You were my angel this morning, thank you so very much!!

The Team here at this Les Schwab is awesome-Antonio and Samuel went above and beyond!…read more I was having an issue with my tire pressure that wasn't resolving when filling the tire with air. The tire kept leaking air and I kept refilling it throughout the week. I was having trouble finding time to take care of it with my work schedule. I called after 5pm to see if they could fit me in. From the initial call to replacing the faulty valve, they were professional and on it! They also checked the tire for leaks and checked all 4 tire sensors. They were incredibly thorough and even stayed after they were closed to make sure it was resolved and safe. Thanks Concord Les Schwab!

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

Great, honest people. I went in with for 1 tire replacement. They were thorough about solving the…read moreproblem and honest about the condition of my tires. Good morals, quality service, fair price.

Recently purchased a 2004 F150 for my brother. No idea what was wrong with it but I knew Cortez…read morewould not rip me off. These are honest folks who do excellent work. Reasonable prices. Glad I found these folks a few years ago. Never disappointed.

Prompt customer service and reasonable pricing. Looking forward to getting work done with this…read morebusiness tomorrow morning!

I dropped my car off here this afternoon because my tire pressure indicator went off and when I…read morewent to add air, I saw the screw sticking out of it. I didn't have an appointment but they said I could bring it in anyway. They were slammed. Everyone had a tire problem today at the same time. So it took them maybe 10 minutes to check me in. The team there was incredibly professional, and I was particularly impressed with their knowledge on other companies products and services as I listened to them on the phone. They checked me in, gave me an update on where my tread was and when I should look at replacing my tires, and told me they would text me when the car was ready. All of that happened exactly as they said it would. When I arrived, I wanted to pay for the repair only to find they had done it for free. Wow. Here is what disappointed me... the majority of the customers in that waiting room today were so rude to the staff. They exhibited impatience, lack of appreciation for how busy they were, lack of thankfulness that this crew was able to help them out in spite of being so busy, and lack of appreciation for the knowledge and professionalism of this team. This team deserved more respect than what I saw exhibited today. Shane helped me today and couldn't have been more professional, friendly, or helpful. I didn't buy my tires here, but I will need them in the Fall and I will come here without a question.

This place is the worst. You make an appointment, you show up for your appointment, and you find…read morethat you can't even pull into the parking lot because there are so many cars there's not a single spot available. So, you look for a spot on the street outside and good luck finding one there. If you do find a spot on the street outside, you better pay for the parking because the city of WC loves to ticket asap. Then, if you do find parking and you get into the store for your appointment, you may find that there are dozens of people already in the store. And you may find that it takes them 10-20 minutes to even greet you. Of course they will apologize and they have excuses for it... it's practically an episode of Seinfeld "you know how to take the appointment, you don't know how to hold the appointment" It's almost as bad in concord and even worse in San Ramon. Idk I'm over americas tire I need to find a less impacted shop

For years now, I've purchased all my tires for all my trucks and cars at this tire shop. Their…read moreprices cannot be beat the speed and efficiency with which they work is incredible. You gotta check them out. They're awesome. James S

Another great experience at Richmond Tire. Father and son duo are top tier. Went in on Saturday for…read morea slow leak in my front tire. Turns out I needed my fronts replaced. Jeff was able to get my tires ordered in less than 3 days even with the holidays coming up. Was able to go in and have them put on this morning with no wait at all!!! Their customer service is top notch. Quick and reliable! They stand behind their work and tires. Even tho they made fun of my speed racing lol. (Kidding). They have been around since I was driving my VW Beetle in early 2000s and I will continue to support their business. Richmond's finest. Their prices are very reasonable and competitive. Don't knock it til you try it. Trust me you won't be disappointed!!

Tesla modely y 20" induction wheel curve crash restoration…read more Awesome job, wheel was restored to original look

Would definitely recommend they helped me out very good customer service love the way these rims…read morelook would definitely recommend they have a variety of rims and give you good prices definitely coming back whenever I need anything with them

If I could give 10 stars, I would! I bring my beloved VW Bug (affectionately known as Buggy) in for…read morewhenever she needs some TLC, and let me just say, she comes out perfect every time. The team here is not only professional and skilled, but they also treat Buggy like the vintage queen she is. They always take the time to explain everything clearly, never try to upsell me on things I don't need, and have worked some serious magic on her performance. I can tell they actually care about the cars they work on, and the people who drive them. The pricing is VERY fair, the service is prompt, and they are just genuinely kind human beings. If you've got a car you love, do yourself a favor and bring it here. I always leave with peace of mind! Thank you, thank you, thank you! You've got a customer for life

My first Audi (an A4) was originally serviced at an official Audi dealership, and later at a repair…read moreshop near my office. Over time, I got tired of hearing excuses--things like, "we fixed this part, but that wasn't the actual issue," followed by a bill for parts and labor that didn't solve the root cause. Eventually, I decided to try Auto Plus--and that's when I met Ali. What immediately stood out was their transparency and how clearly they explained everything. They walked me through what the issue was, what they had done, and what they recommended next. When my first Audi had a major issue--a leaking water pump--they didn't just fix it. They also suggested replacing another part that's usually swapped out every X,000 miles, since it shares the same labor. I looked it up, and they were absolutely right--it saved me money and hassle in the long run. Now I'm on my second Audi, and Auto Plus is the only repair shop I go to. I trust them to do things right the first time.