Linda & Anthony are helpful, friendly, and professional. I…read moreneeded a new vacuum for a larger home, with mixed wood and carpet floors. They were very informative and guided me through my choices. The result is exactly what I need. It's always best to deal with trusted local businesses. Highly recommended!

Willett's Vacuum is a great place to buy local. I bought my Sebo from them a couple of years back…read more I love it. They are good and honest people that helped me out today with a vacuum bag size exchange when it wasn't even their sale. As long as I am singing their praises, every year they collect for Toys For Tots. If you would like to make a donation, they have a collection box outside their door.

We have bought a number of appliances here. The service has been great and salespeople is are very…read moreknowledgeable and helpful. Tony has helped us a number of times, but we have been satisfied with everyone and will continue to buy all our appliances there.

So I called Thursday last week to buy an oven. My mistake: mentioning it would be a basic…read moreinexpensive oven. I was told that there was no one available to speak with me and that "someone" would call me back. **crickets** Waited 3 days. I bought what I needed elsewhere for delivery 3/22. Three stars for nostalgia.

Although my last encounter was less than stellar, this one more than made up for it. I got the…read morecorrect part very quickly. The person behind the desk was helpful and knowledgeable.

I recently needed a replacement valve stem. This was for plumbing from the 1920's…read more Faucet Works had 2 in stock and they fit perfectly. If you need help they are here for you.

The owner was really nice when I dropped off my Kirby vacuum for a full refurbish. Unfortunately, I…read moreheard that he was hospitalized and closed the business. It appears that no friends or family are trying to rectify our lost vacuums. I know my Kirby is sitting in there waiting for me. If anyone gets any additional information on Mr. Dan and his condition, and possibly how we can recover our vacuums, please notify us.

Left a Kirby Vacuum in November 2025, prepaid for the repair and have not heard anything since the…read morelast update from Dan in December. There is no voicemail- would hope to hear how I can get back my cleaner since the store seems not to be open. Please. Reach out A247wish@gmail.com

I purchased a 7X4 Concession trailer in the spring of 2021. The oven is a Fiamma Rossa Grande,…read morewood fired oven. I had a couple of minor issues with it after it was shipped to me but Jimmy was on it right away. I am very impressed with their customer service and with the oven. We used it for private parties until this past summer when we used it every Saturday at the local farmers market with great success! We now have loyal customers.

I bought my Ilfornino Mini F Series Pro a few years ago. I was impressed with the…read morequality,.performance and customer service. Today it performs just like the day I first fired up. I would highly recommend this or other models that Ilfornino offers.

My experience with Gaita repair has been extremely positive. Jim is responsive, punctual, and…read morehonest. Grateful to have found him.

I started having problem with my stove at home in November. The broiler worked, but the oven…read moredidn't. So I called Jim Gaita. He said he would be glad to come take a look. I was hoping to have it repaired, instead of buying a new stove, in order to save money. Jim came out, told me it was probably some part that was broken that needed to be replaced. He charged me $220. He told me my oven was fixed, and then went on his merry way. A few days later when I used the broiler, it wouldn't turn off. I had to unplug the stove completely, because there was a loud beeping sound. I called Jim's number, but got a message that he was in Florida until February. I decided to wait for his return. I left a message for him, asking him to call me when he got back. I got a call from his wife, stating that he was in the hospital. So I waited a few more weeks. Today, I finally got in touch with Jim Gaita. He told me that even though my stove broke the first time I used it after he "repaired it", it wasn't his fault and there was nothing he could do. He flat out told me, "I DON"T CARE". Absolutely horrible customer service! I'm out $220 and now have to go buy a new stove. Avoid this horrible person and the crummy "work" he does. I understand he's got health issues and is probably burnt out from all his years in the business, but giving me at least a partial refund would have been a show of good faith. He clearly has no interest in providing quality service at this point. He's looking to make as much as he can before he retires. STAY AWAY! I'm going back to All Home Appliances.

Writing reviews isn't in my comfort zone but I was so pleased with Rob's service. A 40-yr old…read moreKohler cast iron Jacuzzi tub on the 2nd floor developed a leak in one of its parts and it damaged the ceiling in the family room below. I was faced with having to remove and replace it or fix it. Because it is cast iron, removal would have necessitated thousands on repairs and renovations, fixing it was our preference. The problem was finding a qualified guy knowledgeable about jetted tubs, particularly dated ones like ours. This proved to be a daunting exercise. I lost count of emails and texts to retail stores and spa installers. I then wised up and contacted the main customer service number for Kohler and asked if they had any certified technicians in my local area. They said they have 2 and I followed up with Rob because, frankly, he reached out to me first. AND I'M GLAD I DID. He is super knowledgeable about these things and has a ton of experience and has seen it all. After I described the problem area, he asked me to send a pic of it. It was impressive that he was able to identify exactly what the part in question was, what its function was and then pinpoint the most probable cause of the malfunction. And then, refreshingly, he very clearly detailed what his charge would be for coming out and do the repair (so no surprises). We are quite a distance from him and so he added that there would be an additional charge for the travel time and gas. All in, his charge for the work done and additional travel was very reasonable. On top of that, he showed up on time and got right to work - and after a couple of tests he fixed the cause of the leaky part (and verified the repair by filling the tub). We are very pleased to have our working tub once again. Thanks, Rob. You're the best!

I would steer clear of this place. I'd report him to the BBB, but - surprise, surprise! They're not…read morelisted... Thankfully this place never did any actual work for me (dodged a bullet there!). But I did reach out to Rob via email, the owner and proprietor of Classic Baths, about repairing a steam unit in my house (entire transcript below for reference). He wanted $240 just to come to my house and look at my the unit, which seemed a bit steep. Fearing that it might be a difficult repair due to location, costing me even more money, I sent him pictures of the unit to help him out. After he looked at the photos, he told me that the original installer of my unit "should be shot," and then said, "No wonder you wanted a free estimate...you deserve your contractor." He then accused me of trying to pull one over on him. His words: "You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor. "BTW, telling you your contractor should be shot was for free." This is the kind of condescending treatment that my wife and I have grown to expect here in Westchester. We're a middle class family with a one and five year old in daycare, and sizable bills: we can't afford to throw money around. 30 years or 30 days in the business, you just shouldn't treat people with kind of disrespect. Very sad. ---------- email transcript ----------- Hello Rob, My name is a David Schwittek and I live in ______ _______. I was referred to you in regards to steam unit repairs. I own an Mr. Steam MS 90 that stopped working. It pumps water, but never steams it. Might you be available to stop by and provide me with a repair estimate? Thank you In advance. Dave Schwittek ---------- Hello David, A one hour service call is $240 plus parts and tax. Regards, Rob @ Classic Baths ----------- What if it can't be fixed? I'd like to have a good idea of what I'll be paying before someone shows up and charges me $240 +. I hope you can understand. Thank you. -Dave ------------ Anything can be fixed, it's a matter of how far you want to go. If the cost is too much and you decide not to repair you may elect to replace it, I still get paid for my travel and time. I hope you understand that I can't know what's involved until I troubleshoot it and I charge for my time. thanks, Rob ------------ Just to clarify, we would pay you a minimum of $240 for the first hour, but you could then provide us with an estimate without going any further than that first hour correct? -Dave --------------- In one hour I should be able to fix anything other than a major problem. If it needs a major part such as a new heating element I would have to order that but I'd get your approval first. Anytime left from the one hour is counted towards the return trip to repair. If it is something major and you elect not to repair then the charge would be the $240. All of the above assuming the initial install was correct and there is proper access to the unit. Rob ------------- Understood. This would then be a good time to show you where the actual unit is. Please see attached photos and let me know what you think. -Dave ---------------- I think your installer should be shot. There's no way to work on that, it's installed with the access panel facing inside the hole, no way to work on anything. That is the back of the cabinet you see. Also, no unions on the copper lines to facilitate removal. Sorry but that's the truth. Regards, Rob @ Classic Baths -------------- That's what I thought. Our contractor moved it there. So that's that? -Dave --------------- Can you open up the wall on the other side of that door? Then the front would be accessible. Rob ------------- No sir. This is the only access point. Can it be removed/replaced? -d -------------- That's going to cost a lot more than $240. And then you'll have the same issue the next time it needs service. No wonder you wanted a free estimate... Regards, Rob @ Classic Baths ---------------- I wanted a free estimate because I have a one year old, a five year old, a mortgage, two cars, and credit card debt. I can't afford $240 just to be told my 'installer should be shot.' Good day. -Dave ---------------- I can't afford to allot 2 hours of my day to go see a job where it would be impossible to do anything and not get paid. You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor.

Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.