I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

AmazIng service. Very prompt in response and only focus was to help me solve the problem. Defiantly…read moremy go to company for all appliance repair!

Excellent communication, as well as work and explanation. Had a concern with a gas smell from our…read morenew -ish stove, and he diagnosed the problem within 5 minutes. Simple repair (for him :)) and I would definitely call Henry again if/when I have any appliance issues. Highly recommend.

I called to make an appointment on Wednesday and Henry said that he would be to my house on…read moreThursday between 2:00 and 4:00 and that he would call or text when he was 20 minutes out. He never showed nor called.

I have had Ron out to my house on 2 occasions. A year ago for my 2 years new dishwasher and this…read moreweek for my 3 years new washing machine. Both times he was quick to find the problem, explain and make the repair. With the dishwasher he was honest right up front and said repairs would be very costly and was talked thru what was the best solution. He didn't try and convince me to make repairs and waste money. Very honest and good at what he does. Will call them every time! I hope not to talk to them any time soon though!

My landlord hired this company to fix a broken burner on my stove. It was really frustrating…read moregetting someone to come out to do the repair. First, they tell you that you have to be available all day for them to come do the repair. I'm self-employed, so if I take a day off, I don't get paid at all for that day so this was incredibly frustrating. I also ended up having to be home multiple days for the repair to be done. They also did not notify me ahead of time when they were planning on coming the first time, so I just got a phone call while I was at work on Thursday telling me that they would be there in 20 minutes. I wasn't home (nor was I notified so that I could make arrangements to be home), so it had to be rescheduled. They told me that they would come out on Monday. I came home from a camping trip specifically for this repair just to be told on Monday that they did not have time to come do the repair. So I left my vacation for no reason and drove and hour to and from Muskegon for no reason. They rescheduled for Thursday and someone was coming out, but they did not have the right address on file so that was a hassle as well. Overall, the company seemed pretty disorganized and did not have great communication. I will say that the guy (Felix) who actually did the repair was great. He was friendly and understanding about my frustrations. He did the repair quickly, and cleaned parts of my stove that can't be cleaned unless it's taken apart. He did also explain that they recently changed software for their scheduling stuff, and that was part of why there were so many issues getting someone to come out to do the repair. While the situation was frustrating overall, I am hopeful that this was a one off and that they take steps to improve both communication and organization with scheduling. I do hope they gave my landlord a discount on the service though.

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

Outstanding service. He was very kind and helpful even at 7pm on a Friday night. I left a review…read moreprior to this review and i was totally in the wrong. It was a negative review that DADD'S repair did not deserve. Dadd's has been great! Now "Dad's Appliance" was not a good experience. I will always return to DADD's Appliance for all of my install and appliance repair needs. Just make sure its DADD'S

Mary helped us and was super helpful. We bought appliances here for our new build and they had a…read morehuge selection and great prices compared to everywhere else, even Costco! Would absolutely shop here again.

You bought our whole suite of appliances from Garrett's years ago The ice maker on the refrigerator…read morewent out they came to fix it it took over 6 weeks for them to fix it but it ended or a certain parts and then they had to go order another part and then the thing every time you open the door of the freezer ice falls out out of the floor The repair person said well there's nothing I can do about that. Ridiculous

Very unresponsive to our requests for follow-up info after declaring our fridge to be a doorstop…read more Claimed we weren't in their system (we have a numbered work order / receipt with our name on it) and did not return my voicemail. They came highly recommended; not sure what happened between our friends' experience and ours.

need to warn people of my experience with Ron's Appliance in Jenison. I have never had…read morecommunication so bad. Our dryer was not spinning so we called Ron's and they sent someone out. We knew that we had to pay the 95 dollars up front and this was clearly explained. They said that they needed to purchase a part and would contact us when it comes in. Not too long, on Dec 2nd, they called and said that they had the part and scheduled with us on Dec. 4 from 3-5. They never showed up. They never called. We called them the next day and they said they were running behind. When we asked why no one called when they were not able to make it, they said that they called us at 6 but it did not go through as it was a 'blocked number." There was no call made to our number. We rescheduled to December 9 from 3-5. Again, no call, no show. We contacted the next day, and they said that someone hit a pole and their computer system shut down. We repeated our displeasure with a lack of communication, and they agreed to give us the part needed to fix the dryer for free. We appreciated this. We rescheduled for December 11 for 3-5. Again, they did not show up. At 4:45 on December 11 after not hearing anything, I called Ron's. They told me that they were on their way. Waited until 6 without a phone call. No one showed up or called. We called the next day and scheduled an appointment again from 3-5. At 4:40 we called and was told that they were finishing up some paperwork and would be right over. No one showed up. No one called. Finally, we called at 8:15 on December 13. We were told that when they were coming over they had to avoid an accident (the roads were bad), and that is why they were not there. They said that they would be right over in about an hour. I told them that I would call at 10 o'clock as I really didn't trust that they would actually come after 4 no calls, no shows.. This time they arrived right on time and spent about 10 minutes on the dryer, which we appreciate. However, the guy said that our dyer was quiet, which should have been a red flag for me. We just did a load of laundry and used the dyer. The dryer is still not turning. After all that, the dryer is still not fixed. The original work order said "dryer won't turn." So I will never use Ron's Appliance Inc in Jenison and would recommend that others stay away as well.

Took love this place they are happy to help and give you the best deal possible. Needed my old…read morevacuum serviced but it wasn't in great shape and was givin a great deal on a new vacuum American made and the man that helped me explained everything I needed to know .I highly recommend this place 100% Marie root

They fixed the broken handle on my Karcher mop/vacuum that I bought at Costco. Great job and super…read morefast service. I'll be recommending vac world to everyone! Thank you!

Northgate Appliance is the only appliance shop that I will shop at! The staff are super friendly,…read moreand the delivery crew... wow. They rock. They really go above and beyond for their customers. They are courteous of homes and really want your experience to be a good one. They also have a great repair policy. They service everything they sell. Give them a call with any questions and you are directed to the right person with an answer. Highly recommend shopping here for any appliance needs.

I was sold an appliance that wouldn't fit in the space I told the salesman it needed go. 4 days…read morebefore delivery I went into the store to discuss this with the salesman and find a stove that would fit. He refused to help me stating nothing would fit even though I told him that I'd found things on the floor that would work.