Dhanushka, the manager is so nice and helpful. He looks out for his customers and calls them by…read moretheir name. He's very friendly.

Am rating ypur company a fucking 0 cause who the hell are you people up to now I can't get my…read morefucking package

I finally had an opportunity to stop into this place and I'm so glad I did! I was driving all the…read moreway into Valencia for returns shipping and notary! The owner (David) is kind professional, and obviously loves his community! It was so excited to make this connection. The store is easy, convenient and such an asset to our community!

It's convenient to have a local business where packages can be sent by UPS, FedEx and USPS…read more The owner is welcoming and knowledgeable.

Very unprofessional- had an appointment at 5:30 pm and I came to the location just for the office…read moreto be closed? I called over 10 times and there was no response. The office emailed me an appointment confirmation all for them not to be here!

Erin Represents this Castaic Business with 5 service now…read morethe reason why this is true is as follows: 1) I'm getting older I forgot my readers and she read every line of this very important fingerprint form for me 2) do you think rolling fingerprint is easy? Alaska is crazy. They make you go old school and Erin, has that magic touch to get that right print. I'm doing a nursing contract. I'm broke because i party like a rockstar and I need money fast without her excellent service. i will have to borrow money from my friend again. It's good to have friends. It is a harvest moon tonight and i wish for Erin & this company continued success/good fortune Shane

Great UPS Store. Employees are really nice, courteous and helpful. Very convenient for fax, mail,…read moreshredding, shipping. Reasonably priced.

I started coming to this store during COVID for all of my Amazon returns. It's always pretty busy,…read moreregardless of the time. However, the line moves quick, and they have a super friendly helpful staff. I have shipped locally and out of state without any problems. And they have notaries on staff. Great neighborhood store, very reliable!!

I see I am not the first person to to dissatisfied with FedEx. To that end I will say that Fed Ex…read moredoesn't care about their customers and the company has zero customer service skills. I will never recommend them as a shipper because they will not make sure your package gets where it needs to go. They will lie to you and claim to help you, then they won't. They will run you around AND when the pressure is on they will not do the right thing to make sure their customer is taken care of.

I have never written a review before on Yelp but the patronizing service at this place is one…read morething, however, the fact that they're not open on the weekends and close at 6pm at the weekdays? Unbelievable. Essentially this is a Fedex for boring housewives who have Etsy/Ebay accounts. FedEx Office for the most mundane/boring/nonprofessionals in the area. Why did they spend money on a FedEx franchise? They should've opened a mom and pop copy store and sold key chains and homemade doilies.

So didn't post after the first incident. About 6 months ago, paid for Fed Ex overnight for a…read moredocument. Wasn't cheap. Got there on day 2. No refund. Just sent a padded envelope with Father's Day card and gift card for my dad in NY. It's been 8+ days. Still hasn't received. Been burned twice now by sending something thru Aim Mail Center. I'd highly recommend paying for tracking if you use this place...or stick an Apple air tag in your package.

Is there a sewage leak? The staff are friendly and helpful but it smells gross every time I go in…read more I'm not exaggerating when I say it honestly smells like fresh hot poop. I wonder if there is a cat?

I would like to say they staff there is top notched. They are always going far and beyond fir me…read moreand my business. Anna and Tyler took care of me and helped me with all my questions and package updates. Thxs

I had to get a package off to one of my sons who lives in South Carolina and so I was told by…read moreanother FedEx that this one could get it there on time. One of my sons ran in with me to get it off and tried to figure out how to get postage on it ourselves. Sherri saw that we were struggling and cheerfully came over to help us. She showed us how things worked and got our package taken care of and shipped off. She was so nice and very very knowledgeable. The postal people work so very hard. She made a rushed , hectic time of it into a pleasant paradise. The store was very clean and items in the store were reasonably priced. I love this fed ex. They have restrooms that are very clean. Also they have tables in the back if you want to sit down and plug in your laptop and wrap stuff. It's nice. A little like a library.

First and foremost, I cannot thank Tammy Hawatmeh and Stuart Karpel enough. I came in with many…read moreboxes that needed to be sent out to different addresses and they helped me find the lowest rates and made the process so easy. Regardless of how much work it was gonna take on their end to type everything in, measure it, and do all the work, they were so kind to me and my fiance. We will always go to this location and if Tammy or Stuart are there, just know you're in great hands! Thank you Tammy and Stuart!

This place was really clean and opened right on time on the weekend. We came here to get passport…read morephotos for my six-year-old, which I know is no easy feet. The brunette helping us was super nice and so easy to work with. I think we got it right on the first try!