The reason i am giving 2 stars is because the man named ray who works there is extremely nice! But…read moreotherwise i would not use this company or recommend them. I had a install for my daughters room scheduled between 9-12. I had work at 3 that day. When 12:30 rolled around and no one showed up or called, i gave them a call. They told me the guy was running late and would be there shortly, 1:30 rolled around. Not even a call or anything mind you. 2:30 rolled around. I called again and said this was ridiculous and now they were 2.5 hours late. (Meanwhile I've been waiting since 9am). They said he would be there shortly. I had to call out of work! He finally showed up around 3:30. 3.5 hours late. And not even an apology. The carpet is not even attached all the way in the corner of the closet. It's not even worth trying to have them come back. My mom used them too for her stairs in her house. They said install would be between 1-4. 4:30-no call. I called, they said running late. Same story. Hours go by and not one person follows up to tell me what's going on. They showed up at 6pm. 2.5 hours late again. I would never use this company again because of how unprofessional they are when workers are running late. I lost a day of work and was not compensated by carpet your world in any way. I couldn't even get a phone call letting me know they were running late. Do not use this company unless you have an entire day to wait around for them.

Very helpful. Bought wall to wall carpet here at a good price. The sales man honored his word he…read morewould refund my deposit if I changed my mind. I did change my mind. I got my deposit back as promised and then later decided to buy what I had looked at originally, so put down another deposit. I really appreciated that level of customer service. A very nice experienced professional measured the house for carpeting, coming at time of appointment. The installers did a good job with installation. My only complaint would be that the four bedroom doors wouldn't close afterwards and I had to have them trimmed down. I understand that is quite routine, but I didn't find that out from the carpet company themselves, but from someone visiting the house.

Excellent experience. Jerry was great to work with, highly recommend him. The store has a vast…read moreselection.

Great place to shop for flooring. Knowledgeable staff, huge inventory and great prices. I…read moredefinitely recommend.

Jonathan did a great job fixing my floor. The old floor was…read morestained multiple times with bad strips and uneven color. After the sanding and ploy, the floor went back to it original color and looks good. His price is very reasonable in comparison to others. You would not go wrong with this company.

We couldn't be happier with the work done on our hardwood floors by Jay…read more From start to finish, he was professional, detail-oriented, and clearly took pride in his craftsmanship. The transformation is incredible--the floors look brand new, with a smooth, flawless finish that completely elevated the space.

I was first lucky to have chosen them back in 2010. They have redone my entire house including my…read morebathroom, Kitchen, basement(fully finished with a bedroom suite for my son), living room and outside deck. The most wonderful tile work but it doesn't stop there.... my wood floors and crown molding are the latest. Anything they do turns out to exceed my highest expectation. About 5 years ago my parents downgraded to a smaller house that was completed redone by Creative Design. They are the most amazing people to deal with. Professional, reasonable, reliable, honest and has the highest work ethics. Every day my house is left clean. I recommend them to all family and friends!!

From the owner: Bathrooms and kitchens from design to completion Variety…read moreof flooring - ceramic, marble, granite, porcelain,oak,or laminates Windows, doors (interior and exterior) & skylights Basements. Fixtures & faucets by American standard & Moen Frameless shower doors

Excellent install!! Carlos and his crew worked clean , on time and did a beautiful job.read more

Stay away! Far away!... Unless you want your carpet to look like this. Carpet was installed late…read moreand incorrectly. Bubbled and pulled up in multiple areas after 1 month. The carpet quality was terrible and they had the nerve to ask an additional $175 (minimum) to correct this mess, if was even possible. I will now have to this removed and have a real flooring professional come in to replace this garbage. Total rip-off.

Great quality - got my room done in a week within short notice. Fair pricing and good work. Did…read morewall repair, paint, floors, window repair, threshold, trim, cut my door. Highly recommend. No corners cut. I asked to leave a few things (doors, framed box under window) so we can decide what we want to do. Again, highly recommend.

Neftali gave us a professional estimate with fair pricing.He is very attentive and personable. We…read moremade a commitment to another company but will definitely consider him for our next project