For the second time I arrived with my client for the assigned appointment and the office is closed…read more The first time the receptionist told us the hygienist and dentist were not coming in. The second time, my client called the day before to confirm the appointment (done by an auto attendant) When we showed up the office was locked. We called to speak with someone and the message said they are closed on Tuesdays. After leaving a message I received a text stating the message was received and the text said the office was open on Tuesdays. Extremely unprofessional and very difficult to deal with. If I could give less than one star I would

I had the fastest cleaning of my life the first time I went there. It was maybe 15 minutes. I guess…read moreit was adequate, but it didn't feel as thorough as I'd experienced elsewhere in the past. This was after waiting for 2 other people to go ahead of me. Arriving early seemed like a mistake. They assured me they usually run on time when I confirmed my latest appointment. I checked because I need to take time off from work to make the appointment and I can't just continue to delay indefinitely waiting for them to be ready. Ok, I thought maybe my previous experience was the outlier and they were just slow that day. Nope. I arrived and was told my wait would be an hour for what I assumed was another fast cleaning. I rescheduled on the spot, but found a new dentist in the meantime. Enough with these people not respecting the patients' time. There are plenty of other offices that run on time and have the decency to apologize for being behind and make it a point to try not to do that regularly. Note that discussing these issues with my insurance company led to them approving me to go to a different dentist that was otherwise not included in my plan coverage.

I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

Tried to make an appointment here. I guess the practice has been open 3 months? When I asked how…read morelong the dentist had been practicing, I was given false information. I asked where else they had practiced and the answers were vague. They said I had too many questions. I was told I should have checked social media before I called for an appointment. Thanks for hanging up on me. I appreciate your "professionalism." Edited to add: the receptionist's information contradicted the information I found online, which is what prompted my additional questions. I was told this dentist has been in practice 9 years, but according to the dentist's response to my review, that information is not true.

The dentist needs a new secretary, she has no customer service , down right. Rude. She is…read moreargumentative, has no class the dentist is aware of her unprofessional way !! She called me at 9pm the night before appointment which I also felt was outta line !!!! The dentist seemed nice , left messages for her to call me back no response ! Her bussiness will never grow till they get rid of that nasty secretary also had an appointment one morning, they needed to cancel, never received a call went there. Was told apparently they had forgotten !!!! Maybe the Caribbean is there place for !!! Very. Sad. Never experienced anything like that Richard M

I come to Dr. Clemente's office and luckily, thus far, I've just had cleanings and exams, no other…read moredental work needed. I rarely wait 10 minutes past my appointment time to get in to see the hygienist (though I do usually come in the earlier mornings). The woman who cleans my teeth is extremely friendly and does a great job. I really dislike going to the dentist (who doesn't??) and I've had great experiences with her. I haven't spent a lot of time with the actual dentists in the office, since they come in and do a short exam, but I've had positive experiences mostly with them as well. Overall, if you're looking for a dentist in the area, give Dr. Clemente's office a try.

I went there for the first time since my husband and my son starting using this dentist. (at the…read moretime- they took our insurance) I met Dr Clemente for the first time after an inspection of my teeth after a cleaning. He stated " Whoever took care of your teeth before, did a great job, you should go back there. I don't know why you are here; you won't get that type of care here?" I was really surprised at his rude, unprofessional manners. Especially to a new patient. However, the rest of his employees were very nice and friendly. But not going back....

They saw me with no notice and without insurance; Doc Weinberger is the real deal!!!!…read more I wasn't billed some outrageous amount of money, bottom line these are good people. They were truly concerned for my wellbeing. Thank you to Doc Weinberger and his staff.

My first experience with Drs. Vallecorsa could not have gone better! Though I guess you could say…read morea 4 month wait for my first appointment, and an over-full parking lot could be areas for dissatisfaction, instead I looked at that as proof of a well-managed and popular business. The initial setup and paperwork went very smoothly. Everyone here is very friendly and professional, and even though the dental area of the home is very busy, it's almost as if there's some secret traffic director or choreographer helping things run smoothly. My first consultation with their newest and youngest Dr. Vallecorsa also went really well, even to the point of him offering to reattach a partial crown that had popped off one of my molars unexpectedly a few days earlier. It was great being able to see my teeth on the high-res monitor as well, a luxury I hadn't had at my prior dentist. I'm very glad this practice had been recommended to me.

I used to have him as a dentist before my insurance changed. He's excellent. I wish there were more…read moredentists like him around.

This place sets an example for the rest of the medical industry. If you're tired of corporate…read morebullshit "healthcare," go here. This is a true family practice, run by the doctor and his wife. Dr. DeSantis cares more about the patient outcome and experience than he does about the bottom line. He works for himself, not for a profit-driven corporation that will still try to upsell you when your teeth are falling out and all your credit cards are maxed out. I came here as a last resort after having my mouth ruined at a corporate dentist's office. I had two baby canines, which my former dentist pulled and fitted with temporary bridges...which proceeded to fall off six times in a month (which is great if you want to lose weight, since I couldn't eat properly). I ended up enduring at least two weeks with four tiny peg teeth on each side. Thank god I work remotely. See my review for 1st Advantage Dental for the gory details. Enter East Greenbush Dental. I sent them a (probably) panicked, overdramatic email explaining my dire situation. They agreed to see me last minute even though I was a new patient. Dr. DeSantis checked out my tiny stub teeth and did some 3-D x-rays, and then proceeded to build from thin air a set of temporary bridges that lasted not 3 days, but over two months. Early this week, he put in the permanent bridges and they are perfect. I'm not afraid that my teeth are permanently damaged or that these bridges are going to fall out in 3 weeks. I know that this doctor knows what he's doing and actually cares about the outcome. Dr. DeSantis will explain everything and he takes his time. You won't see the doctor for only 30 seconds (or not at all) like at ordinary practices. He has a varied background that includes some programming and graphic design so if you're lucky, he will be able to whip some teeth out of the ether and into the 3-D printer like he did for me. He's also funny, and has a bit of a Beastie Boy vibe (if you're not an elder Millennial or baby Gen X, that statement won't make any sense, so just don't worry about it). I'll be a patient here until they either fire me or the doctor retires.

Cadillac dental care from a true family practice. They go out of their way to meet your needs and…read moremake you comfortable. Dr. DeSantis has mad skills. Don't hesitate to use this practice, especially if you have complex dental issues. Best in the Capital District, hands down.

I hated going to the dentist until I found Dr Frank. He's great, patient, caring and takes time to…read moreexplain everything. The entire staff is wonderful. If you're in pain they will do everything they can to see you the same day. Go see Dr Frank!

Dr frank has been my dentist since I was a young tyke. Great "bedside" manner, great with kid…read morepatients. And the staff here is great as well.