Markus was a huge help even though I walked out empty handed he was a big help and kept things real…read moreand grounded for me when it came to trying not to put me in a crappy situation I will be here again when I am back in the market! Lifted trucks is great, would definitely buy here if you are ever looking for a "REAL" truck.

I bought an Inifinit QX80 from this dealer. The truck was in an accident before they sent it to me…read moreand it was not disclosed. There was damage all over the vehicle, it was infested with roaches and it was filthy. They promised it would be detailed before it was sent, getting a car with a broken light various dents and damage was shocking. MULITPLE TIMES THEY SAID THEY WOULD FIX AND HAVE DONE NOTHING. DO NOT BUY ONLINE FROM THIS DEALER. Reporting to BBB, all review channels and probably filing a lawsuit in the very near future.

Tracy and Jacob are very kind people. They make things super easy and really go above and beyond…read more They made my experience great and have taken care of me.

I am very happy with the Vehicle purchased through Elohim, Payson location…read more Danielle was very knowledgeable on all vehicles and she helped me find a vehicle within my price range . I would highly recommend checking out their inventory and buying from Elohim!

The car they sold me had a check engine light turn on within 2 hours of purchasing. It has been…read morenever ending problems and has been in the shop for months now.

Wow. Is there a way to post negative stars? Many obvious mechanical and body issues that they…read morefailed to divulge at the time of sale. Some of which were plainly obvious . Since already invested in this car, a decent amount of money, I'm kinda stuck with several repair bills. Some of which I was told was already repaired/ replaced . I am no longer a satisfied customer. And highly recommend nobody do business here! Just a warning. They should change their name to the lemon factory. Thanks for being so good, fellas!

Cory and Blake Got me into a 2013 VW Beetle, sure it needed a battery and tires,BUT they took care…read moreof it right on the spot,new battery and 4 new tires.I love my new car and was in and out within 1.5 hours.VERY pleased with the both of them.Denny C.

Just got my car yesterday. Erick helped me out and answered all my questions I had…read more Got me out of there so quick. I love my new car

THis was an Amazing experience and i couldnt havre asked for better helpTHis was an Amazing…read moreexperience and i couldnt havre asked for better helpTHis was an Amazing experience and i couldnt havre asked for better help

From the owner: Call me Shane The Cowboy 🤠 4806460787 🤙 I got you 😉…read more It is my goal to provide our honored clients with an excellent purchase and ownership experience. If you're searching for the best price on a quality pre-owned vehicle, look no further. My no-pressure & professional sales process will guide you to your perfect vehicle! With over 300 vehicles in-stock, we guarantee we have a vehicle for everyone!

Overall, I had a good experience purchasing a BMW from CarMax Gilbert. One of the biggest…read moreadvantages is the no-haggle pricing policy--what you see is what you pay. There was no back-and-forth negotiation, and the entire purchase process was remarkably streamlined compared to traditional dealerships. From start to finish, it took a little over an hour to complete the paperwork and drive off the lot. Llyah was excellent to work with and made the buying experience smooth and stress-free. After purchasing the vehicle, I took it to a local BMW dealership for an independent inspection. They identified a few concerns, including tread depth that was below acceptable standards on three of the four tires and an overdue cooling system flush. The BMW service department suggested I contact CarMax to see whether they would address the issues. A few days after reaching back out to CarMax, I was contacted by Alexandria from the service department. She explained that CarMax generally does not perform preventative maintenance based on age and instead follows mileage-based maintenance guidelines. Because the vehicle had not reached the mileage threshold for a cooling system flush, they declined to perform that service, even though it had been more than four years since the last one. However, CarMax did inspect the tires and ultimately determined that three of the four did not meet their sales standards. They replaced all three tires at no cost, including mounting and balancing. I was surprised they did not feel an alignment was necessary, as I've typically had one performed whenever new tires are installed, but I appreciated their willingness to correct the tire issue without any pushback. Another issue surfaced a few days after purchase when a sour odor began coming through the vents. While trying to locate the source, I discovered a decomposing rat in the vehicle. Combined with the tire situation, this left me with the impression that the pre-sale inspection may have been more cursory than thorough. Despite those concerns, I was impressed with the professionalism of the staff, the efficiency of the buying process, and CarMax's willingness to resolve significant quality issues after the sale. The customer service was excellent throughout. That said, their vehicle inspection and preparation process before putting cars on the lot could use some improvement. If those areas were addressed, this would easily be a five-star experience.

I paid cash for a vehicle and returned it. I was told they would put a rush on the refund check…read more I've called a few times and get excuses and more run around. It's now been nearly 3 weeks and I think my money is gone for good. This has been a horrible experience. Do NOT purchase from CarMax.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

Steve was kind, empathetic, and extremely helpful in assisting me with choosing a car. His patience…read moreand understanding made the process so much easier. Although I ultimately purchased a certified pre-owned Mercedes GLB from a different dealership, I have no doubt that I would buy from Steve in a heartbeat. Highly recommend working with him if you're in the market for a new vehicle!

Amazing sales team and finance manager helped me find a Nissan NV I had been searching for. Easy…read moresales process.