Dr Wong and staff are great and he provided a reasonable implant when everyone else wanted too much and I was able to eat and smile with confidence. It just recently came out and he and staff accommodated me on my day off. Even though he wasnt able to get the implant back in he got me new one and place the old one back temporarily until the new one comes in. Thank you Dr. Wong. read more

Dr. Wong is an incredible dentist. Everyone who works in the office is equally as nice and helpful. he has been available for two emergency situations for me and response to text messages when my crown popped out. Keep in mind. This wasn't even a crown he put in it was somebody else's work and he still cared and is going to resolve it for me. Can't say enough about this great dentist and practice. read more

Great staff, great DDS, clean, modern, friendly, and professional! Thanks for the great work for so many years!!

I have been searching for a good dentist since moving to the East Bay. I think i found him. Dr. Wong is great very personable. His office can provide many dental services which is great. I hate getting referred to another place. The Dental hygienist was very gentle while cleaning and flossing. This will be my new dentist. they have a parking a lot and getting to the office was very easy to find. read more

After having new interaction with Dr Wong and his Staff member, I really appreciate their service and kind support. They are nice and friendly. read more

Terrible dentist. Although terrible is a huge understatement. Incredibly rude to customers. Horrible customer service. Makes lots of mistakes (major mistakes we're not talking about minor ones here) and he is very rough with his hands when he works on your mouth. read more

We recently switched dentists and found Dr. Wong and his staff to be excellent. They are professional, accommodating, informative, caring and happy. We felt very welcomed and at ease. Dr. Wong has a cool and calming personality and his staff are welcoming and informative. I also love that we can do everything at one office, it is quite convenient to be around folks who know and understand your needs at every stage. read more

I had another visit with Valley Dental and Orthodontics. I had to have a root canal and a crown. In my experience in the past, root canals were always long and extremely painful. This was the best root canal I've ever had. No pain, out of the office in 90 minutes. His assistant was wonderful, as well the office staff. My All-on 6 dental implants are healing nicely and feeling great! read more

I think a lot of people can relate when I say that I am terrified of going to the dentist. So I tried to avoid going to one for as long as I could. BUT then I had the worst toothache shortly after I moved to Dublin and it was time for me to find a dentist. I searched on Yelp aggressively and found this place and I was not disappointed. I had to get a root canal on that tooth and I expected to feel the worst pain of my life for many hours during the procedure but I couldn't be more wrong. Dr. Wong assured me it would be quick and pain-free and it was! It took about an hour and I was good! During the procedure he made sure I wasn't in any discomfort, he also let me put in my earphones and listen to music so I could be distracted from all the drilling sound and whatnot. I am definitely still scared but it makes me feel a little better going in knowing what a great dentist Dr.Wong is. Even the staff at this place is wonderful. Everyone is super helpful and kind! I'm glad I found this place and now I can start getting my teeth in order! read more

Results and service at the top of the game - I found my permanent dentist. Dr. Wong, during my first visit, solved a years long issue that 3 other dentist had fallen short of identifying, much less fixing. My appreciation for the pure talent and skill in Dr. Wong cannot be stated in words. Dr. Wong, with confidence, was able to skillfully, instinctively and intuitively identify the problem and made special arrangements to help me the next day. Turns out a root canal had been the issue (also got a crown). I was in severe pain. It was pain that sent me home from work, and I don't miss work. I had dealt with the pain that would come and go. Prior dentists took x-rays, poked and prodded, sent me to specialists, made recommendations, made assumptions... but never made a diagnosis. One even suggested I pull both teeth and get implants. I'm in my mid 30's. No. That's when I found Dr. Wong by pure luck, or coincidence, or blessing. Some people go to school to learn how to do something and become pretty good at it. Very few people actually find their calling in life. This man is one of the people who do what they were born to do and set the bar high. On top of skill and talent, the office is very personable and genuinely friendly. In fact his whole office and staff carry the same warm and inviting feeling as he does. It feels as if I've known them for years. The level of organization, communication, coordination, follow up and efficiency also exceeded all my expectations. Like I said above, they are at the top of the game here. I would recommend Dr. Wong and his staff to anybody including and especially those dearest to me. In fact I am so grateful I even bought them lunch. -Carlos (Edit: about two weeks later I also had wisdom teeth extracted here and had the same great experience) read more

I went to Dr. Wong to have a crown per his suggestion. Worst experience of any dentist I've ever been to, I'm sad to say. Not only did he put on a crown and had to do it twice since he made a mistake the first time, which was extremely painful, by the way. He was very rough, so much so, that I was grimacing and yelled aloud. But, he put on a crown without giving me a root canal first. Less than a month later my molar became infected and I had to call him for pain medication. I asked him if he'd be willing to reimburse me for the $563 I paid out of pocket, (my insurance paid $1300) so I could get a root canal with an endodontist, he didn't even have the courtesy to reply to me via text. So, the moral of the story is do yourself a favor and find a gentle dentist who won't hurt you, not complete a job and overcharge you for something that you will need to get redone by another dentist. It's not worth the pain or money. My new dentist in SoCal was gentle, kind, reasonably priced and competent, so that was a consolation. read more

I hadn't been to the dentist in like 6 years :-( Dr. Wong and his team didn't treat me like a circus freak or shame me in anyway when I came in for a cleaning/check up. I was blown away by how seamless and gentle my visit went. I highly recommend this dental office to everybody and everyone! P.S. I am proud to report no cavities. read more

Thanks to Dr. Wong and his staff Katie, I am so relieved that the pain from a non repairable vertical cracked molar had giving me for over two weeks is over. I should say I found Dr. Douglas Wong at Valley Dental Orthodontics, Dublin, CA by accidentally, the Yelp's reviews and my frustrations from wasn't able to get an urgent appointment from the referrals through my general family dentist's office. I am happy that the friendly services that Katie had provided to me. She was able to schedule me to the next day appointment rather than suffer two more weeks of pains! Yesterday, Dr. Wong and his team provided me a very friendly pleasant experience the very first time. Dr. Wong greeted me with his warm Hawaiian smile, he is very patient in listening and examining my urgent needs of extracting of the cracked tooth. Dr. Wong explained the procedure in details prior performing the extraction and did the bone graft procedure to prepare future implant as my General Dentist office recommended. I will be returning for a follow up appointment and cleaning service in a week. His staff also provided me a detail insurance billing for the services up front which is very professional. I truly appreciated. I have some swelling on my cheek where I had the local anesthetic shots few hours after the procedure which expected. With the help of some ice pack, amoxicillin and Ibuprofen, the swelling starts going away now. It's not easy for me to find a dentist that I feel confident and comfortable to work on my teeth. I am glad this accidentally discover! read more

I need to update my review. I went to see Dr. Wong July 23rd 2020. He informed me that I needed a crown for a hairline fracture on my molar. So, he proceeded with the crown sans a root canal. He did not ask or inquire about any of my symptoms. 45 days later I now need a root canal due to my tooth becoming infected. Needless to say, I am not happy that I wasn't offered or referred to an endodontist initially. read more

My husband and I started seeing Doctor Wong about a year ago based on a referral from a co-worker. First let me say that it's always a pleasure to come to our appointments. We really love chatting with their friendly staff, and their reception team is very knowledgeable about insurance and getting difficult claims processed. I sometimes feel like we are visiting friends when we come in versus coming to a doctor's appointment. It's honestly that kind of place. I recently had a dis-colored tooth that needed to be either re-bonded or replaced with an implant. I chose the bonding. I was so pleasantly surprised with the attention to detail and the time that was spent creating this tooth. Dr. Wong'swork was impeccable! It looked like I had a veneer! He has a book that showcases his work and if you see it, you will be amazed by the transformations he is able to do! If you are considering having bonding, implants or lumineer type work done, I would highly recommend Dr. Wong! His attention to detail, credentials and specialization in this area are evident in his flawless work. AND CHECK OUT THE BOOK of past work! My husband has had crowns and other major dental work done over the course of this year and has been extremely pleased with the work completed. I also want to mention a few other highlights of being a patient here: - Office books late appointments two days per week- after 5:00 p.m. (Tuesday and Thursday I believe) - Office is always clean, inviting, lots of great magazines in the waiting area (this is a big one for me)! - I recently had an emergency issue with food trapped in the gum that was causing an infection while I was pregnant (dangerous). I walked-in and I was seen immediately, NO QUESTIONS ASKED. - Reception staff is always diligent about calling to remind you of appts. the day before. Nice touch. I tend to get busy and forget about them. read more

Great Reception! Quick Service! Dr. Wong was great. I had a broken retainer and needed a repair. I called the night before and they were able to squeeze me in the next morning. I was in and out in about an hour:) He rebonded the retainer to my teeth and also checked my invisilign for me. I am very impressed and look forward to future visits. read more

I've been seeing Dr. Wong since I moved to the tri-valley in 2005. I've always had great service from both him and his staff. I had an issue with a sensitive tooth and he was able to see me on the same day. The best thing is that he was really honest with me when he couldn't see anything wrong with the tooth. Instead of ordering a battery of unnecessary x-rays which most dentists do nowadays, he told me to sleep on it and if the pain still persists we can do more extensive testing. I'm totally scared of dentists but I feel 100% comfortable sitting in Dr. Wong's chair. He's sensitive to your needs and always willing to take the time to answer any and all of your questions. read more

My husband and have been coming to Dr Wong since we first moved to the Bay Area in 2006. Before that we moved around a lot so I have been to a lot of dentists. We now have a 10 and 12 year old who have grown up in Dr Wong's care and he is excellent. There have been many times I have had to call him off hours over the years when kids had falls resulting in oral scares or broken teeth and he has has always been available to help direct us. He also specializes in all areas of dental so is a one stop shop. Really nice man too! Highly recommend!! read more

Dr. Wong and his team are all great people. Very nice and relaxed atmosphere and the recent interior upgrades look great! I needed a cleaning and exam and they got me fixed up in a jiffy. I will be recommending to friends and family. read more

First time here and won't be the last! Very professional, clean, and easy to find. Pick this location from a list of dental providers from our insurance. Didn't know what to expect but was pleasantly surprised! All staff were friendly. Cleaning went smoothly and they were gentle. Both my husband and I didn't have to time off work, since they take Sat appointments once a month. Oh, they will take your pic too to keep on file ;-) read more

Every time I walked in Valley Dental & Orthodontics I was greeted warmly. My regular teeth check and cleaning was always done by Shilpa. She is awesome, good skilled, gentle and patient. Somehow she managed to remember my kids' names and ages every time ( I see her once every 6 months) and would ask about them. She's like your old friend and very easy to work/talk with. Yesterday I had to bring my kindergartener with me when I did my routine check. Shilpa was very warm to my daughter and answered all her curious questions regarding to the devices. All people in the office are nice, Dr.Wong, Shilpa and the front office crew who I have interacted these years (Katie? Patty? Sorry can't spell all names). read more

I went to the same dentist for more than 15 years. This year my insurance changed and it was in my best interest to find a dentist that accepted my insurance, but I was not pleased I had to change. After research I found Valley Dental and Dr Wong. What a pleasure it is to find such a competent and professional dentist. The staff is equally competent and friendly. In some business I feel like one of a mass of customers, the everyone is a guest attitude. At Valley Dental I felt like I was a patient in need of treatment and my dental health and well being is important. The attention to detail is impressive, my new crown was painless, stressless, and matches perfectly. I am grateful to have found Dr Wong and his business. My husband will follow me in moving to Dr. Wong. read more

Having "adult braces" went smoothly thanks to Dr. Wong and the staff at Valley Dental & Orthodontics. In less than a year I have a great smile with straight teeth! He went out of his way to make sure my braces fit well and met me at his office after hours when I needed an adjustment. Definitely 5 star service! read more

Willingness to correct the problem is always nice. I appreciate being contacted by Dr. Wong to see what can be done to resolve the issue. I do hide my real identity because I'm paranoid about stalkers as well as unreasonably angry and abusive business owners. Of which I have encountered several. read more

We were referred to Dr. Wong by a friend, and our entire family have been patients at Valley Dental for the last 2+ years. Everything about Dr. Wong's practice is professional, friendly and surpasses our expectations. The receptionist, Nicole, is always so helpful and great about calling with reminders or to set up return appointments. Katie and the rest of the staff are such a pleasure and always as thorough and courteous as can be. We are very pleased with Dr. Wong and his staff and anticipate continuing as patients of Valley Dental for many years to come. read more

I have been seeing Dr. Wong for over 4 years and have always been happy with his service and staff. Very friendly. He came recommended by my previous dentist in another state. The only complaint I had was the one time he quoted me $400 for a night guard. I ended up getting one for far cheaper from my previous dentist when I went home on vacation- but that dentist does more of his work in house whereas Dr. Wong sends it out. Recently I had an urgent dental issue and he saw me the next day, fixed it and I had complete relief right away. No complaints. I would highly recommend. read more

Dr. Wong has helped me with every request and problem I have had with my teeth. His staff is the friendliest people a person could ask for on a dental team. Usually when you go to a dentist office you are uneasy and feel that the hospitality of the staff is fake. Not with Dr. Wong. Everyone makes you feel completely comfortable and at ease. They also make payment plans easy with insurance. I couldn't be happier with Dr. Wong and his staff. I would recommend him to anyone that asks. read more

Dr Wong is my favorite Dentist - ever (and I've had lots). I've been going to him for about 13 years. He does beautiful work, and sincerely cares for his patients. His staff is extremely friendly and helpful. The Hygenists are all good. They are all are gentle, thorough and Friendly. Insurance billing is done quickly, and is always explained. I convinced my husband to become a patient, too. My husband is hard to please, and he's very happy with his dentistry. At 50 something, I thought I was too old for this; however, Dr Wong is doing Orthodontics on me. He's correcting my bite and straightening my teeth. My TMJ pain has dramatically reduced over the past year and the teeth are looking lovely. I am so excited to see his finished product. Next Up... an implant to replace a bridge. Yay :) read more

They were great and friendly. Very helpful and patient. The doc is great and cheerful. Defently going back.

I started going to Dr. Wong when he first started in Dublin years ago. He took over from my previous dentist who was in the same office. I'm 76 now and I still have no false teeth or partials. He keeps up with the latest equipment and treatments. He and his staff take great care of me, and I highly recommend him. read more

My family has been going to Dr.Wong since we moved here from the east Coast 2 years ago. Love him! Love his receptionist! Love his hygienists! He is great with my 2 children, but also great with adults too. He has always been fair when dealing with services that are not covered by insurance. So happy that we found Dr. Wong and his staff! read more

Dr Wong and staff are the best. I've been coming here for a while and always get the best service and care. No one likes going to the dentist and neither do I but I do know that when I go I never have a bad experience. Highly recommend. read more

I met with the main dentist and had a good experiance.. will go back for a follow up visit soon. Really liked the service.

Dr Wong is very personable knowledgeable and professional. He explained the process and everything went perfectly well. If you want to know about implants I highly recommend Dr. Wong and Valley Dental read more

It has been a pleasure to work with Dr. Wong and his entire staff. Dr. Wong is knowledgeable and thorough. He and his whole staff communicate well on all matters - insurance, billing, procedures, and dentistry. Everyone is accommodating, very helpful, and they even laugh at my husband's jokes. Great place! read more

I have been a patient with Doctor Douglas Wong DDS since 1990 and have consistently received excellent dental care. Dr Wong was the first dentist to use ultra small needles and other technique to ensure that my dental needs were handled with minimum pain. Around 12 years ago, he recommended a Snore Guard to help with my breathing while sleeping. It also had a positive affect of reducing my sleep apnea. I have since gone through the Orthodontic procedure, Dr Wong supported me through the process and I now enjoy straighten healthy teeth and a great smile. Dr Wong's office is always on time, cheerful, professional and is a caring healthcare provider. I highly recommend Dr Wong for your dentistry needs. He will take good care of you. read more

I have been a loyal patient of Valley Dental for about five years. From the moment I met Dr. Wong I felt like I was in good hands. During our first meeting, he took the time to sit down with me and educate me on the best dental health plan for me. His staff is always professional and friendly. I like knowing that I can call there and give my name and they know who I am without having to pull my chart. With me, Dr Wong got himself a life long patient!! read more

The 5 members of my family all use Dr. Wong as our dentist and as our orthodontist. I started seeing him in 1997. We moved to Sacramento from 2001-2003, but returned to Dr. Wong even though we now live in Livermore. I like the family atmosphere, the friendly staff, and the professional service. My kids have always liked coming to see him even as toddlers. I trust his work and expertise. And between the 5 of us we have had deep cleanings, cavities, crowns, veneers, whitening, extractions, tooth pain, loose tooth from a gymnastics accident, and braces done. The gymnastics incident occurred after hours, but he answered his emergency line personally and took care of us! That is what I call good service! read more

We love how accommodating, patient and funny Dr. Wong is. We always have a great experience at the end of every visit. He has extraordinary people working with him. It's not your usual dentist visit... it's like visiting old friends.... thanks guys and keep up the good work! read more

I cannot say enough good things about this team. Hands down the best medical professional I have ever encountered. His entire staff is extremely friendly and really make you feel like they care about you. They go above and beyond to help. Dr Wong is extremely personable and really knows what he is doing. I wish every single doctor I encountered could be half as good as Dr Wong. We moved to Hawaii recently and they even sent us a couple of new dentist to try out. How great was that? read more