I've been seeing Dr Lam for the last 4 years. He is really great with patients and knows how to put them at ease. He is thorough and explains things well so that you understand fully what is going on with your teeth. His dental hygienists are very friendly and thorough with their cleaning, polishing and (my fav) flossing too. Theresa, the office manager goes above and beyond to assist in any way possible. Whether it be a billing question or appointments or finding a same day appointment. She is also very responsive to any text inquires. I highly recommend Persimmon Dental if you're looking for honest, friendly, highly skilled dentists in a super clean environment for your dental needs read more

Communication was very disappointing. I left a voicemail to schedule a deep cleaning and never got a call back. When I called again, it took about 10 rings for someone to answer. I was also told I'd receive a call within a week about a night guard and Invisalign quote, but that never happened. Lack of follow-up made the whole experience frustrating. read more

Reception can be hit or miss. The routine cleaning service is okay and typical. When the reception is a miss it's hugely negative. A lot of weird person vibes when they cannot communicate properly. Tried to call to reschedule my upcoming appointment. After a loooooong 15 second pause without acknowledging my request I tried to gently ask if she was still there. She then suddenly had attitude with a sharp deep sigh asking who she is talking to. Then after some more silence after telling her my name, she just hung up. Think the receptionist had a name starting with T. Won't be calling back to reschedule since it's extremely off putting. Wonder why this place cheaps out on hiring someone with even a barely acceptable personality. Think now that I moved, it's time to try a new dentist. read more

I had two bad experiences. First one, the dentist asked me to "chew like a lady." That comment felt sexist. What does that even mean? I spoke to the office manager about this situation and she apologized on behalf of the dentist and everything was settled. Then recently I came back for a cleaning and when making the appointment they did not mention it will be a deep cleaning. I get there and they hand me a bill for $50+ for a deep cleaning. If they told me over the phone, I would not have made the appointment until later in the year because money is tight. When I tell them I am not going to do that and I want a regular cleaning, the hygienist was extremely rude saying she is not going to do my cleaning. I told her I do not have money for this and her response was "that's not my problem." She proceeded to say I am rude when I asked her well who is going to pay for it are you? She then told me to leave. When I went to the front desk to talk to her, this hygienist followed me out continuing to be rude and telling me to get out. When I asked her her name, she had so much attitude and sarcasm in her voice when she said I'll gladly give you my name because she knew the office manager would back her up. She told me she's the hygienist and she makes the decisions and that I am no longer a patient. I called to speak to the office manager who heard my side of it and then proceeded to tell me that she will speak to Dr. Lam (who has been my dentist since I was a kid) and the hygienist and give me a call back. I waited 3 weeks. No call back. I finally called back and the office manager claimed she was with a patient and never called back. They do not care about their patients. They only protect their employees. I am very disappointed in this dental clinic and I do not recommend them. Their form of communication is extremely rude from the first incident to this. I was not going to put a review but when they avoid reaching back out it shows they would rather have the review than chat with me about the situation. If they were thorough with their communication over the phone (explaining this will be a deep cleaning not a regular cleaning), I would not have been upset. However, they chose not to disclose that information over the phone. It felt like they were trying to get money out of me and they know if they mention that over the phone the patient may not make the appt. So instead they chose to keep it to themselves until I walked in. Additionally, when someone says they do not have money, most places would start talking about paying later or payment options or financial aid. None of that was discussed with me. It's sad they cannot call their patient back. But after this experience I do not recommend going here. There are MUCH better places in Pleasanton to go to, with nicer staff. read more

Don't waste your time! ! The front staff is completely unorganized. I had an appointment set up and when I called to let them know I would be 5 minutes late, I was informed I did not have an appointment on their schedule. I even had an appointment confirmation email supporting what I thought was my correctly scheduled appointment! Go elsewhere. Ridiculous. read more

Dr. Lam is the kindest dentist I have been to! I've gone through 10ish years of painful orthodontic work and more. Dr Lam was sensitive and wasn't judgmental to my anxiety. He also made sure I understood everything before starting the treatmet. The procedure was much faster than I anticipated. My teeth & gums feel great! The ladies at the front desk are very nice and helpful as well. So happy I found this Dentist office! read more

Amazing and excellent dental office. Dr Lam is the best dentist ever. Caring, thorough and has a gentle touch! This is the best dental practice I've ever been to and am so glad I discovered this place. Very efficient and professional. Dr. Lam takes the time to explain the procedure and is extremely personable. The receptionist (I think her name is Theresa) is amazing and always so friendly and willing to help with a smile. I love this place and highly recommend this dental practice for quality, professional and state of the art care. Also, a shout out to the Dental Assistant..(I think his name is Alex) He is the best and so knowledgeable, professional and caring. What a great experience. read more

I will always recommend and come back to Dr Lam at persimmon dental care. They really do CARE. Years ago my dentist closed down and they referred me to Dr Lam's office. Everything he's done from a simple teeth cleaning, to fixing my chipped tooth lol all done with care and overall so professional. He really knows what he's doing and genuinely cares about the health of your teeth. The most knowledgeable dentist I've met. Thank you a million times Dr Lam! read more

Recently moved to the area and thought to give Persimmon Dental care a shot. Went in for my first regular cleaning appointment with an expectation of getting my teeth cleaned. But no, they had some other plans. They took my x-rays and wasted my time with consultation. I get paid by the hour and I have very limited availability. Honestly, they could have asked me or my former dentist for the X-rays and other dental related information. The consultation was nothing great, just reiterating a few facts that I already know about my dental health. Second time I made my appointment for cleaning and apparently they never booked me. Scheduling confusions are unacceptable and this place doesn't give me a good feeling. Like any other money making dentist offices they give you a list of issues with you and have you waste money. I wouldn't recommend but will change my review if I get a better experience in my next appointment. I went in for my cleaning appointment read more

What an amazing dental office! So high-tech and modern, and the best part is the staff! From the moment of arriving to my appointment to leaving the office I feel welcomed and have a smile on my face every appointment! If you want a knowledgeable experienced dental office to look after your dental needs, Dr. G and staff are the best in Dublin if not the Bay Area in my opinion! Check them out for yourself! (: read more

Seriously one of the best dentist offices that I have ever been to! From making an appointment to the very end of my appointment, everyone was so friendly. The dentist hygienist and my dentist answered all of my questions. And I never felt rushed. Overall a very nice experience. read more

Fantastic dental office. I've taken my mom here for some procedures and the staff and dentist are very friendly and punctual. Also, very good communication. Highly recommend this dentist. read more

I highly recommend Persimmons Dental. Friendly and profession staff. You'll always come out with a smile. :) Fernando read more

Dr. Giang is awesome. The facility is extremely clean with a friendly staff that will get you in and out of the dentist without feeling upset about your care. The atmosphere is very modern and Dr. Giang uses top of the line equipment that I have never seen at other offices. He is open every other saturdays which is extremely hard to find in the Bay Area. If you are needing a new dentist, Dr. Giang is the one. He accepts delta dental. read more

I've come to this place no less than 4 times as a new patient to setup an appointment for a cleaning/check up. They say they close at 6pm and 2 of the 4 times I came they were closed (by 4pm when I arrived) and 2 other times the door was locked (still before the 6pm close time) with the receptionist behind the desk and no explanation as to why they are closed. This last time I came (around 5pm) I tugged on the door, it was locked as usual. I looked at the receptionist and she put her hands up as if to say "I don't know what to do". Puzzled, I looked at their hours posted on the door, just to make sure I'm not crazy, and it still says 6pm. I wasn't there to get any dental work done, merely to make an appointment, fill out paperwork and give them my insurance info. I've never come across a business that's so difficult to give my money to. It's a bummer too because this place is so close to my office that it'd be perfect to get my dental work done during my lunch hours. Oh well, I guess I'll just go to the many many other dentists around here instead. Good luck new patients! read more

This review is way overdue! I've been a patient of Dr. Giang's for about 10 years now and I'm so glad he opened an office here in Dublin (though he was worth the trip to Hayward). Dr Giang has taken great care of mine, my husband's and children's teeth over the years. The office staff is great and I think her name is "Jenny," the hygienist, did an amazing job at my last cleaning!! I hope to get her for my next cleaning. read more

I brought my two kids to see Dr. Giang. They had a great experience, watched TV the whole time, and chose an item out of the toy box. The sweet clay giraffe figurine my daughter chose and painted is so beautiful that it's in our display cabinet as a treasured art piece. I even sent Sandra (the kind receptionist) a picture of it. So I signed up for an appt and discovered Dr. Giang is also very thorough in explaining what's going to happen, which I really appreciate. So far I've gotten crowns and cleanings and have been very happy with them. And I get to watch HGTV while they work. Sandra accommodates my request for a text the day before the appt. The hygienists are also kind and professional. I asked if they had a blanket (I was cold) and she brought it and made sure I was comfortable before she started. So then my husband signed up. He and I agree that, although we have been to some wonderful dentists, Dr. Giang and his staff are the best. We look forward to being with them for a long time. read more

I was looking for a dentistry near my workplace-- found this little gem. I really needed my teeth cleaned and they quickly scheduled something (use the website!). Staff is super nice and accommodating, and Dr. Giang explains every step of the process. I liked how he gave suggestions without pushing anything onto the patient. Overall, I'd come again! read more

Fantastic Dental Practice. Everyone is great, friendly and really on top of it! Much appreciated. read more

My family and I have been patients of Dr Lam for many years and I can't imagine seeing anyone else. He's by far the best dentist I've had in my 62 yrs! He's extremely knowledgeable, thorough, uses up to date equipment, office is extremely spotless and they sanitize after each patient. If you have fears due to the current contagious pandemic, I feel you are 100% safe and will feel comfortable with him and his staff. read more

I had a very good experience at the dental office. Safety measures are in place so I felt very safe. The staff and Dr. Lam are very friendly and make sure you are comfortable. I was able to watch the Food Channel while awaiting my teeth cleaning and exam. The operator ones are modern and very clean and the dental hygienist cleaned everything with alcohol as she proceeded with the X-rays and teeth cleaning. This was a very positive experience and I already made my next appointment. I am a very picky person and worry about pain and overall cleanliness and there was no reason for any concern. read more

Dr. Trien Lam is an amazing dentist. I highly recommend him as I had discussed with him during my initial appointment my fears with regards to dental treatment. He did a perfect job and I no more have an aversion to dental treatment. Aisha at the reception was very helpful with scheduling appointments and working out the billing. read more

We are new patients and our experience for my family was welcoming from the start. The whole staff was accommodating from the front office and overall. Dr. Giang is one great dentist. Wish all were like him. read more

Despite the long gap in treatment due to the COVID lockdown, we returned back today and the grade A customer service treatment had not changed. They're great! read more

I was looking around for a trusted dentist when I came across Persimmon Dental Care. I spoke to the receptionist Aisha she was very professional, polite and very knowledgeable and made me feel comfortable. I had an amazing experience and my teeth look and feel great looking forward to coming back! read more

Great place. Super friendly and fun. Great cleaning - 5 stars all the way!!! Really appreciated how well the place has been updated with all the ppe and relevant protection. Very efficient - was in and out wuick read more

Great dentist and staff. Very welcoming office. Clean and very Covid friendly. Modern technology. Knowledge, trustworthy, honest. Everything you would want in a dentist. read more

Dr. Giang is simply amazing! The staff always goes above and beyond for their patients and does everything they can to accommodate around schedules. Aisha, is always professional and polite and helps me stay on top of my game with appointments for my whole family. She is great!!! I could not ask for a better dentist. The facility is always clean and the coffee is a great touch read more

Dr. Giang, his dental asssitant (Nita I think) & Aesha (front desk clerk) are all amazing. Aesha is very organized, friendly and professional. Nita is very detailed and super attentive with re-applying Vaseline on my lips to make sure they didn't dry out. Dr. Giang is amazing at what he does... detailed, informative, personable & human. I feel very comfortable and well-taken care by Dr. Giang and his amazing team and highly recommend this place! Tip: give yourself extra time to find a parking spot. The parking lot gets super packed! read more

Today I walked into Persimmon Dental Care for the first time with an excruciatingly painful, infected and exposed wisdom tooth. After calling and being refused by at least 7 dentists and oral surgeons for an emergency extraction, I felt completely helpless. After hearing from multiple oral surgeons that I would first need x-rays, and having had a great referral from our family's trusted orthodontist (Olympic Orthodontics), I called Persimmon Dental Care, who took my call and agreed to see me within the hour! I immediately felt such a boost of morale and relief knowing that someone finally wanted to help me get out of the immense and unrelenting pain I was in! Dr. Giang saw me immediately once I arrived, took x-rays, and laid out my options clearly and unbiased (not swaying me one way or another -- I have had dentists with hidden agendas in the past, Dr. Giang is not one of those!). After patiently allowing me to come to a decision Dr. Giang agreed to extract my exposed wisdom tooth on the spot and set me up with an appointment with an oral surgeon to extract the 3 wisdom teeth that were still impacted in my gums. In the hours following I was absolutely thrilled that I made this decision. I would never have guessed that pulling out a gigantic wisdom tooth that had caused me so much pain would have been so easy. It took seconds! Dr. Giang and the rest of the amazing staff at Persimmon Dental Care put my mind at ease, made me laugh, and most importantly took my pain away. Being that there was no anesthesia involved (only novacaine), I could not have built up the courage to take this leap of faith without their warmth, compassion, and sincerity. I will absolutely be referring my family and friends to Dr. Giang in the future! THANK YOU PERSIMMON DENTAL CARE! read more

Dr. Giang and his team are amazing. If you need a great dentist that will only recommend what you really need and not oversell you treatment you do not need. His office is brand new and high-tech. You can also enjoy watching tv while laying in the dental chair to help easy the anxiety of dental care. I highly suggest visiting Dr. Giang and his team. He is a true hidden gem in the area. read more

My first and only dental care stop ever! Great service and super nice staff. I had deep cleaning and wisdom tooth pulled out here. I would definitely recommend my friends to come here for dental care. read more

I've been going to Persimmon Dental for almost a couple years and couldn't be any happier being their patient. So glad I went with my gut when I wanted to switch dentist to go to Persimmon Dental because it was such a surprise to see a familiar face when I saw Dr.Giang. I used to be his patient years ago at another dental clinic but I moved and couldn't do the drive to see him. To my surprise, he also remembered my name and me. Dr. Giang and team are personable and professional. He is honest and tells you his concerns, gives recommendations without being pushy, and answers your questions in detail. When you walk out of their office, you really do get the feeling that he cares about your teeth and well-being. And that's something that can't be said about other dental providers. read more

THANK YOU!! My family and I have been seeing Dr Lam for years since gentle dental. His office team squeezed me in after 4th of July weekend when I was in so much pain for my wisdom teeth coming in. They got me in the next day and I was in and out in 15 min with medication to get me through until I could schedule my procedure. Not to mention they called me right away to respond to my online appointment request! I really appreciate their team!! I have also been in for a teeth cleaning during covid and was not worried at all their office is SO CLEAN! read more

These guys rock! Excellent staff and the docs are extremely knowledgeable and fun! Dr. Giant and Lam are the best! Highly recommend!

I've been a patient with Dr. Trien Lam for years! His knowledge and skills are second to none. Dr. Lam is a perfectionist in his field and he always ensures the procedures are done exactly correct. I love how my teeth feel and look every time I walked out of his office. Dr. Lam and his staff are professional and friendly. You will never find another dentist with as much passion about his work than Dr. Lam. read more

My husband and I just moved to the area and decided to try out this dental office out of convenience since it's so close to where to live. And as an added bonus it got good reviews in yelp. The staff is very friendly they explain everything they're going to do which puts you at ease. My only dislike is the scheduling. Between my husband and I we've had 5 appointments with two more scheduled in less than a month! You'd think we have horrible teeth right?! Wrong, after our exams the dr said our teeth were fine and we could continue with the standard every six month cleaning. So why so many visit you might ask....well we had to have our cleaning done on one day then the new patient exam and x-ray on a separate day. That was four visits between the two of us. Then there were a couple follow up things the dr recommended, guess what we have to go back in for those. We saw our other dentist once every six months, so this was new for us. What's made it tough for us is that we have a newborn and we haven't found a babysitter yet. So going to the dentist in what will be 7 times when we're finished, in less than a month is hard. So yeah just be prepared to go back multiple times even if you don't have any major issues with your teeth. read more

was thinking on getting invisalign and they told me to get my mold done, so I got my molds from them and then come back to charge me over 100 dollars for molds because they said my insurance didnt reimburse. It would have been nice to know before getting my molds done that insurance might not cover it! Might not have gotten the mold done then. Smile Direct Club was free of charge for digital electronic impressions. Should have gone to them first. read more

My family & I've been happy customers of Dr. Giang for many years. Everyone is friendly. Quality of excellent service is consistent with each visit. All brand new dental equipment, impressive overhead TVs installed on each stations. Awesome! I also highly recommend Dr. Tancio for your choice of dentist. Adriane truly enjoys her job. She takes great care in making it a pleasant visit at the dentist. read more

Great service. The hygienist in particular did a terrific job and was very courteous.