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    Valley Discount Oil

    5.0 (6 reviews)

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    The Seymour Oil Company - Beautiful new trucks to deliver your home heating oil and propane. The best part about these trucks, we carry low bio diesel fuel!

    The Seymour Oil Company

    (5 reviews)

    I called this company because I suddenly had no hot water. A technician came out and told me my oil…read moreline was clogged and that I needed a new oil line and work done related to the oil tank. I was told they charge by the hour, which I understood. However, during the job, the technician had to leave to get parts, and I was still charged for the time he was gone. They ran new lines and were here for almost three hours. The total bill came to about $700. I paid for it, expecting the issue to be fixed. Less than 24 hours later, Friday night, I had no hot water again. I called Saturday morning and explained that the same issue was happening. Instead of standing behind the work they had just completed the day before, I was told it would cost $299 per hour for them to come back out and even look at it. When I spoke with the customer service representative, she argued with me and insisted that I would still have to pay the hourly charge. I explained that they had just been out the day before and charged me $700 to fix the issue, so I was not paying another service fee for the same problem. She said she would check if someone could come out, but I did not receive a call back until later that night. At that point, I had no choice but to start calling other companies to try to get help. In total, I ended up being without hot water for four days, even after paying this company $700 for a repair that clearly did not fix the problem. A company that charges customers hundreds of dollars should stand behind its work, especially when the problem returns less than 24 hours later. Based on my experience, the lack of accountability and the way this situation was handled were extremely disappointing and unprofessional. I would strongly recommend others look elsewhere before using this company.

    Was quoted 319$ then charged 399$ then driver arrives and says oops forgot to set it to 100 gallons…read moreand put more than was to supposed to and charged me 438$ would never use this place again

    Pioneer Gas & Appliance

    Pioneer Gas & Appliance

    (26 reviews)

    Wow, so unreal! Been a customer of 10 years. This company immeditely would stop service if I…read moremissed a payment. Always made it feel like things like this don't happen, whatever, not why I am here. These guys took my propane tank without me being aware. I called to let them know my gas was out and didn't even find out til the next day that they had removed the tank. They told me that I told them to remove the tank, which obviously I did not. Come to find out, their technician went to another random house and talked to someone else who said that they don't get propane refills. Well this technician said, hey, this customer no longer wants propane. So the manager then came and picked up my propane tank in the middle of the winter. For 4 days I called trying to get it back, just to be told, "We can't get there today". This went on for 4 days until on the fifth day, after telling them someone could get hurt because its 35F outside in the winter in CT, until they said, "we feel threatened" by this convo and said, we refuse to bring back the tank. Yes, that is correct. They took my propane tank in the winter, for 4 days said they would get it back on, then said they refuse to bring it back. They never appologized once for the mix up. He kept saying over and over, well in the system we have it marked down that you don't want your tank anymore. NO IDIOT, you spoke to another random house, that never happened, there was no disconnect call/email/nothing!!!! Calling The Attorney General, BBB, and the regulatory agency for Utilities in CT. I don't care how what I have to do, I will do my best to get these guys held accounted for. Read their reviews, they treat people like absolute garbage. They are going to get someone killed. Their 5 stars are obviously paid for

    If it was possible to give less than one star, I would be first in line. Based on my experience, I…read moredefinitely do not recommend them. - They are rude when you call them both Jeniffer and Kim - Once, my girlfriend came unexpectedly to visit me, and she parked her car in my driveway, and I, with all the excitement, forgot about the scheduled delivery. The driver did not do a delivery that day - there was NO call, no knocking on the door. When I called to ask when the delivery would be made, I was informed by Kim that the driveway was blocked. No comments.... - Another time had a scheduled delivery for a specific day. Came early from my night shift and patiently waited for the delivery. However, the delivery was not done because their driver didn't show up, and they had no one to make the delivery. Again, no one called me with an update or an apology. When I called, I was told that they don't know when they will be able to schedule the next delivery.. There were multiple other occasions when I believe a Pioneer Gas employee showed incompetence, but I am glad that I am no longer with them.

    US Post Office

    US Post Office

    (8 reviews)

    When this bad-boy post office reopened the day after Thanksgiving 2014 its postmaster shut down the…read moreramp located in the rear of the building. At the ramp's top landing was (and still is) a doorbell for disabled postal customers to ring for service. Also there was (and still is) a shelf for resting parcels or purses while waiting. Ordinarily we'd be served outside on the top landing; and in rain, snow, heat wave, or severe cold, sympathizing postal workers often let us inside for our comfort. After the ramp's shut-down I received a snailmail letter from the USPS postmaster general, giving me instructions on how to obtain postal services. They were quite simple: "telephone the postmaster to request service. A worker will come down the steps to help you." I doubt anyone e else in the Town of Seymour received those instructions. When seniors with disabilities moved into new senior/disabled housing a few blocks away, they had no idea how to get service after arriving at the foot of the mountain of steps. Worse, the postmaster has repeatedly refused to provide signage outside that explains how customers unable to climb the mountain can obtain services. On May 13, 2015, members of the Center for Disability Rights came to rally and protest the post office's inaccessibility. This event was covered on TV and in print media. Senators Blumenthal and Chris Murphy and Congresswoman Rosa DeLauro sent me a copy of their letter to USPS Postmaster general urging that the post office be made reasonably accessible, as getting service outdoors (al fresco) in rain, snow, heat, or cold is hardly reasonable. To date, Seymour's post office claims exemption from any law requiring accessibility because it was built in 1917. Thus, it is blithely celebrating 101 years of inaccessibility!

    I have to say that the woman who works at the counter was so rude and not helpful. She needs to…read moreretire and let someone with customer service skills take over! Or fire Her!

    Valley Discount Oil - utilities - Updated July 2026

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