I needed a living room windows replaced from my dog jumping through it and they gave me a MUCH better price than the other place I called and they came out and did the work the same day...less than 2 hours after I made the call. I highly recommend them and the lady who answered the phone, Grace, was friendly, kind, understanding an absolute pleasure to do business with as was the tech who installed my window. Great job, great company, great people! read more

Two years ago, they replaced the glass on my sliding door. I was very happy with the work they did and the price. Today, they sent someone else out to fix the lock on my sliding door in the backyard and also the screen. The employee (RJ) that came out today was very professional and took the time out to explain everything to me. They do great work, and I believe the price is fair. I highly recommend them. They do the work right the first time. There have been many times I have hired people that charge me less and do terrible work. I don't need more stress and with this company I know it'll get done right. read more

Absolutely wonderful company to work with. While I couldn't find a vintage Halo board with glass, Valley helped me to recreate my own. It's a perfect fit and the glass just shines! Would definitely recommend. Immediate responses to emails, more than fair pricing and such fast turn around time! read more

Valley Glass & Mirror - Halo board glass in 4 perfectly cut sections. - Glass & Mirrors Near Me - Hemet, California

Valley Glass is the best! Prompt, efficient, courteous, friendly service. We are so pleased with this excellent business, thank all of you at Valley Glass. read more

At Valley Glass and Mirror, I found the most incredible collaboration for my "projects." Communication, craftsmanship, delivery are top-drawer. I became a "repeat customer." read more

Valley Glass & Mirror - Valley Glass and mirror used their creativity and skill to mirror the doors and convert a VINTAGE SALAD BOWL to a vessel sink - Glass & Mirrors Near Me - Hemet, California

Great Morning to start off the week. I called today about a window replacement and spoke to Jenny over the phone. It was a blessing once i met her!One of the workers from the back was really professional and respectful and they ordered exactly what i needed. Also learned about some other services they offer and honestly was really pleased with the price of the window as well. Thanks again! read more

Valley Glass & Mirror - Glass & Mirrors Near Me - Hemet, California

Amazing service from Grace in the office to RJ in the field. Will use them again for my new home.

Top notch service! Fast reliable service! I use valley glass on a regular basis and they have never disappointed me ! They are my GO TO GLASS PEOPLE! Highly recommend! Jason Junge's Mobile RV Service read more

I was looking for a local spot to get a window repaired. Valley glad and windows was the place for me. The price was reasonable considering it was a very old window frame. Cheri was very nice made me feel very welcome. read more

I am so grateful for these folks! I went to them with this old door that I turned into a dining room table but needed a glass top for. We had been with no table for a couple months already... the guys measured my door and sent me in my way. Valley Glass had my tabletop ready for me in just a few days and it came out perfect. I highly recommend them. Give them a try! I was also not shocked by their price; very fair. Thank you for such great service and speedy turnaround time. We appreciate it. The whole family loves our new table, and now thanks to your glass we can actually use our dining room table again! read more

Valley Glass & Mirror - This is the table that we needed a glass top for. - Glass & Mirrors Near Me - Hemet, California

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Good afternoon I have mixed feelings about Valley Glass & Mirror. I called and I believe Christina answered and was pleasant and gave me a rough estimate so we set up an appointment. Service guy showed up scheduled time frame checked out the problem & said he didn't have the parts so he had to go back to the shop. While at the shop he called and then said it was a much higher price to fix the issue not what I was quoted..... unfortunately I had to take it or leave it because he already had been to my house and had taken the part to the sliding glass door with him. My complaint is that the price went up once they had taken things apart. They don't honor the price quoted. I personally will not be using them again. Not a business that honors to true commitment read more

First of all, they do not accept a credit card for the down payment on your job unless you pay for the entire job in advance which I found rather strange and inconvenient. Secondly, in addition to replacing a large bathroom mirror that fell off the wall, I hired them to do some work on my sliding glass door. They did part of the work I wanted done on the stationary door instead of the slider. I called the office twice and was told they would come back and address the issue but no one ever came back. I now wonder about the integrity of the work replacing the bathroom mirror. Did they do everything right so it doesn't fall again?? I went to this business first because of their longevity here in town and because of the reviews I read. Overall, I was not impressed and do not recommend them. read more

Solely commenting on the woman who answers the phone. She sounds uneducated and unprofessional. Sounds like she does not want to answer calls or even be there. read more

Edit. Updated. Ty for coming through First off I want to say we've given this place quite a few orders it is the cheapest one around. A few months back when we ordered glass for our barn doors that we make we arrived at 4:45 to pick it up and they were closed. The next day when we called they said they left early but normally they don't close till five and they gave us a discount for the inconvenience. The next time the lady forgot to put in the right number of glass pieces so we had to wait a couple more days on that one. This last time we placed our order on a Tuesday and was told end of the week, well we were not able to get it on Friday because the supplier closed due to the holiday. That's understandable but when I picked it up on Tuesday at 4:30 because it was ready then there were scratches on two pieces of the 12 that I ordered. OK so they sent it back in and had it for me by Thursday at 4:50 pm. I expected a discount considering I drove there twice now due to the scratches in the glass but she said that's just the way glasses and sorry for the inconvenience. I had to give my client $100 off due to the fact that she had to wait over a week longer than expected for her barn doors. Why did I do that? Because that's what you do as a business owner to make your customers happy. She could've given me $15 off and that would've been sufficient enough just for the point of trying to make your client happy. So we will not be using this place anymore I will gladly pay a little bit more for glass but make sure I'm getting quality items read more

Wow, these are just the nicest, down-to-earth people working here!! It's a bit of a drive for me, but this is the place I'll go for all my glass needs in the future!! read more

Went in today and spoke with Christine. We needed 2 ft. window trim to replace a warped section. She was so nice and helpful, thank you very much. read more

I'm so happy I found this place. Christina at the front was so helpful and sweet when I called, and once I got to the shop, my experience was even better. Amazing pricing, seriously best in the area. Super quick turn around time, and I left smiling with my window fixed in no time! I told them I want to break another window just to have an excuse to come back! It was hands down the best customer service experience I think I've ever had at any place I ever shop at. I will remember my experience with Valley glass and and 11/10 recommend! :) Thankyou guys! read more

They did not tell me from the first phone call that 12 miles was too far to drive. They actually made an appt and then failed to arrive or cancel. They should have told me from the start that they are a small company and might have trouble getting to the appt on time if at all. 2 weeks wasted. I went to a one man operation out of Temecula (further away) and in 7 days had my screen doors from the first call to the installation! read more

Overall excellent service. And the staff is very helpful and friendly too. I highly recommend this place.

Very great service. We got glass for our enclosure and it's very good quality glass. Besides the guys also went out their way to put the glass in my car for me. Thank you everyone including front desk she was great! read more

Took a china closet glass, 1/8" x 34" x 18" (estimate for size for review), requesting exact duplicate cut for other door. 1st time there. Small from area, with a few working type customers carried in broken windows before me, glass on floor in wait area. They measured, said would call when ready. Picked up, too short by an inch. Called, said they would cut another, correct size on my order. Picked that one up, 1/4" too wide, slightly crooked cut on one side. I scored and tried to snap off extra, broke pane, because I didn't want to go back again. Called VALLEY GLASS, gave them measurements, picked up perfect cut, clean and welcoming facility. I'm reviewing them with 5 Stars. read more

made appointment with valley glass. they did not show up. I called just before closing. they said they had no one in my area. did not call me to say would be late or not coming. I waited 4 days for appointment and they wanted me to wait another 3 days. I said no. very disappointing Ron. R read more

Speechless. Super quick, friendly, helpful; will definitely be back if need be for sure!

My parents needed glass installed in one of their kitchen cabinet doors. I called and spoke to Andrew who was very helpful and nice. Came in on a Saturday and the tech was out but Charity was in and because we came in from Murrieta she was willing to do it for us right then so we wouldn't have drive back and forth a bunch. Charity was awesome, nice and professional. The glass looks amazing and I'm planning on using them for future projects!! Thank you guys for helping my parent! read more

I just called this morning. I have to say I was not pleased with the professionalism of the people that answered the phone. I called and the lady answered and I asked if they might be able to repair my window and she said I don't know hold on and put me on hold for a few minutes. She came back on the line and said the lady that I need to speak with was still on the phone and that she would be with me soon. When she came on the line I asked her the same question. She said I don't know. What kind of business doesn't know whether or not they can come out and replace a window? She said if they could it would be later in the afternoon but was really big. I asked if she happen to have an idea what time and she said no. Didn't seem very professional at all. read more

This place is awesome. Brought my window frame in and was done within 10 minutes. This place would've received all 5 stars if only the chair I was sitting on was not covered with spider webs. Cleanliness is crucial for a business. read more

Valley Glass & Mirror - Glass & Mirrors Near Me - Hemet, California

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We were up in big bear for the weekend. 4 year old son threw a golf ball through the window. Ugh... it is very difficult to find a glass shop in big bear that is open on Saturday. My ire had to drive down the mountain to valley glass but they were open they were friendly they were helpful. We called ahead and she was in and out and back up in no time. They saved the day thank you. read more

We needed our foggy kitchen garden window replaced and a huge mirror taken down off of our wall and Valley Glass was the better price out of a couple other places that I called and could come out faster than the other companies too. Price was pretty reasonable. Their customer service on the other hand was ehh. They weren't super friendly but on the other hand, they weren't super rude either. Just the way it is in Hemet I guess. I always felt like I was bugging them every time I called and it just kind of irked me that they acted like that...ummmm I am spending money with you guys remember? And the 2 guys that came out were okay I guess. One of the guys kept complaining how he didn't see his day ending up being like this..I'm assuming it was a hard day. But they were in and out in about an hour and the window looked great and they didn't break the mirror when taking it down! I was very happy about that. But the one guy complaining the whole time? Geez dude be happy you have a job! LOL. All in all, I like using small businesses that are local and I was happy with the window replacement and mirror removal, I just wish the office ladies were a teeny bit more friendly. Try smiling over the phone...I can tell a difference! ;-) read more

As we are new to HEMET (3 momths, we made a call to Valley Glass & Mirror (to have a piece of glass put in a pane)...the receptionist was very pleasant, kind as well as welcoming. I t probably took 10-15 minutes for the service to be complete. The installer was as pleasant, helpful and kind as well. My husband and I were both impressed and have agreed to do business with Valley Glass & Mirror for other glass projects in the future. . read more

I am so happy I went here for my glass needs. I got a piece of glass for my table top. The piece I needed was very big and they price matched the other business I had called. They came out, measured my table, and delivered the glass. The delivery guys were very nice and cleaned the glass after they set it on the table. read more

This glass company is awesome! My company owns a home and we got a report of broken window. When technician went out the frame was loose, no broken glass. He fixed the frame and they did not charge us. A+++++ service! Highly recommend!!!! read more

I contacted this company after a mirror came off a wall at my gym. I contacted them and was pleased with their customer service. They came to secure our current mirrors right away and then made the entire experience as easy as possible. Two guys arrived and got the mirror up fast and easy. Everyone was very nice and I would definitely use them again. read more

Wow! That's all I can say is WOW! These people were fantastic. Our beautiful frosted leaded glass window was hit by something and broken. The manufacturer is no longer in Calif. Valley Glass & Mirror repaired the broken pane beautifully - like brand new! And it took less than a week and double Wow so much less expensive than we anticipated. Super great job - thank you VG&M. read more

Each time I go in for an item they are friendly and most important, they are fast. I've even found hard to find items like rollers for my windows that the big warehouse stores didn't have. I'll continue going back. read more

I called Valley Glass and Mirror on Tuesday. They came out Wednesday and measured and ordered the Rain Glass I wanted. Friday two vary nice and professional guys came back and in about an hour and a half the glass was changed. I love my new look and highly recommend Valley Glass if you need work done read more

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Today Valley Glass came to our home and replaced one of our double-paned bedroom windows. Not only did their estimate come in as the lowest of the area glass repair businesses, but their service was awesome - both on the "front desk" end and the high level of customer service with the repairman who came into our home - his personality was friendly and helpful, and his work was done quickly and at a high level of quality. They were attentive to our request for a morning repair, as we had plans later in the day. We highly recommend this business! :) read more

Ordered a custom glass for my new vanity and it was perfect! They are fast and really friendly....

Excellent customer service. Very nice people. The glass I ordered for my cabinet doors came the next day in perfect condition. I took the wrong measurement and ordered it a little bit short. I called the shop and they told me to bring the glass in with the cabinet doors. They placed the glass in the doors and fixed them up so nicely you can't even tell the glass was a little short. Their prices are fair and affordable. I would recommend this business to any of my friends and family read more

Awesome glass store that Has the old school mom and pop feel. Reasonable prices and great service from attentive staff members. I will come back for my glass needs any time :) read more

These guys are the real deal! I called yesterday with measurements for a mirror and received a call this morning that it was ready! Even made a custom cardboard package for me to transport it home. Fast and pleasant to deal with. I almost forgot to mention price was very reasonable I thought. Jeff Rose Golden Realty read more