Gil is the most amazing guide. You will love your time on the water with this knowledgeable,…read morefriendly, and very experienced Maui treasure. Do not hesitate to book a trip!

Epic views and great service! Highly recommend and would use next time we visit the island!read more

Took my son on a an early morning fishing tour and we had an amazing time! weather was perfect and…read moreLes was a great teacher! he taught my son how to bait his hook, cast his line and the proper ways to reel in the fish. he taught him so well, that he ended up catching five fish and the smile on his face was priceless! We would definitely recommend booking a tour and will use their services again on our next trip to Maui!

V is a great and friendly fishing guide. My son had a very good time. We caught 6 fish and had a…read moregood time.

SCAM/FRAUD!!! STOLE $1050…read more We had gone back and forth for a few weeks figuring out dates for a fish trip. I was specific I wanted a kayak trip. He assured me that we would not only see bonefish but would also catch them. So finally after settling on a date, I booked and paid for a trip on Dec 21st through Zelle per his request to confirm trip on Dec 22nd. After I paid on 21st, I called Jon Jon to figure out the plan for the following day at which time he asked to switch the guide trip to Dec 24, which I agreed to. On the 23rd before the trip he told me when and where to meet on the 24th. The morning of the 24th he confirmed the time for that day then shortly later he changed the time to about an hour later. No problem for us. Then about 1.5hrs after that, before our trip, he texted and then called me that he had to cancel the trip because he said he was sick but assured me (in text and on phone) he would refund my money. Have called and texted numerous times but he's totally ghosting me - crickets. Filed fraud claims with my bank and will pursue all other legal options to protect others. After the trip, I happened to talked to other fishing locals and guides that I happened to run it on Maui and Kauai and they didn't have positive things to say about him. Interesting enough, shortly before my planned trip on Dec 22nd, his website went down. Could it be because he needs to reboot with a new company and change his name?

Super easy to set up an appointment and pay. Our guide was relaxed and knowledgeable. Wear…read moresunscreen and plan on getting wet if you do a kayaking excursion.

Worst experience I've ever had fishing. I realize it's called "fishing not catching" , as they'll…read moreremind you several times, but we all paid good money and burned half a day to spend our time here. It was a total bust, no live bait, not a single bite, they didn't switch out baits or change tactics for 6-hours! The boat is small and one of the poor folks from Canada had to stay in the cabin the whole time. I was hoping that they would give options to abandon the sport fish and at least let us reel something small in. But it was crickets coming from Adam and Kill. Not a single person touched a reel. Save your time and money because Hinatea lll just doesn't have the goods.

Amazing experience with Killer and Adam, got 2 Wahoo and a Mahi. Good boat, and a good, smooth day…read moreon the water

Been with Brian twice now. Both times with my two younger boys, and Brian is super patient and…read morehelpful, and we caught fish! Highly recommend!

Had a great morning trip with Brian. He was very knowledgeable and professional. We caught quite…read morea few fish using a variety of techniques. Good quality gear and lots of shared knowledge.

We called the office to confirm reservation for family of 5 with 3 kids. They need one adult to…read moreaccompany each kid. We were informed that 3 children was not a problem at all and that the tour guide can easily accommodate for the third child with him. After making a reservation, It turned out that that was not true. Not a family friendly company! We are yet to come across a company that cannot accommodate after making a false promise. Disappointed that these guys have no respect for wasting people holidays and/or making an effort to find an alternative after making a false promise.

Review of Kayak Olowalu - January 8, 2025 I typically don't…read morewrite reviews, but after my recent experience with Kayak Olowalu, I felt it necessary to share my concerns. I've been a loyal customer since 2012 and have always had positive experiences, but this particular tour was deeply troubling. When I visit Maui and book kayak snorkling excursions, I only book it with this company. Willy's Disrespectful Behavior: The tour began smoothly, but things quickly went awry when my husband started feeling motion sickness. He informed Willy that he wasn't feeling well and decided to return to shore. Willy asked if he was going to tow us back, referring to me and my daughter. My husband said "no..they can stay". After my husband left, Willy began mocking him with exaggerated voices, laughing at his discomfort with one of the guests. This made both my daughter and me feel very uncomfortable. Willy's Unusual Behavior: As the other guests moved on to the next snorkeling location, Willy became increasingly erratic. He threw his anchor into his kayak with unnecessary force and started letting out this loud, uncontrollable, exaggerated laugh. My daughter and I were left alone with Willy, and his behavior started to feel unsafe. Willy took my daughter's paddle away and started towing us without any request from me, and shortly after we started paddling toward the new snorkeling location, he unexpectedly turned the entire group around. He then complained that he had to turn the group around because of the extra effort of towing us. I told him it wasn't necessary to tow us, we can manage ourselves. I noticed we were heading back to the meet-up spot on shore and asked if he was taking us back. He confirmed that he was. At that point, it was clear that he no longer wanted us on his tour, and frankly, we felt unsafe, so I was okay with ending the tour early. Despite my repeated requests to paddle back on our own, Willy insisted on towing us, exaggerating his grunting noises as if the effort was overwhelming. I told him he didn't have to leave the other people and we can find our way back and I pointed at the building on shore to make sure that's where I should go. He claimed it would be impossible for me to paddle both of us back alone and blamed my daughter repeatedly, saying, "WE ARE IN A SITUATION...WE ARE IN A SITUATION!... BECAUSE OF YOUR DAUGHTER. SHE LOST HER PADDLE!" I explained that my daughter hadn't lost her paddle--he had taken it from her--and assured him that we could manage on our own if he simply returned it. Nevertheless, Willy continued towing us, making disturbing noises the entire way back. As we paddled back, I asked for his name. He turned around, smirked, and rudely responded with, "I don't recall," then ignored me when I asked again. His behavior was bizarre, unprofessional, and deeply unsettling. Willy's Lack of Care for Other Guests: When we returned to shore, I asked Willy for his name again in front of my husband, and he reluctantly provided it. I had to ask him 4 times before he told me! I asked why he had treated us so poorly and ended our tour early and he sarcastically said twice, "You should be out there with your man!" It was clear that my husband's early departure had upset him, and he was taking his frustration out on us. Willy was in such a hurry to leave that he quickly unlocked the shed for us to retrieve our belongings and told us to lock it up while walking away. And he left the keys to the shed with us! We locked it and left the key in the lock. He seemed more concerned with getting away from us than ensuring the safety of the remaining guests. From a distance, I saw that he had left the other three guests stranded in the middle of the sea. Voicing Concerns and Seeking Resolution: Recognizing the need to address the situation, I approached a staff member about filing a formal complaint. Tiara, a staff member in a golf cart, overheard and immediately approached with genuine concern. She quickly contacted Kayak Supervisor Tim, who came out to speak with me directly. Despite my frustration, both Tiara and Tim listened attentively and with respect. Tiara went above and beyond to resolve the issue, offering a refund as a fair solution. She explained that it was only right to refund customers who didn't receive the service they had paid for. Her professionalism, thoughtful response, and commitment to customer satisfaction were deeply appreciated. Tiara assured me that the situation would be taken seriously and addressed accordingly. Conclusion: My experience was disappointing and infuriating due to Willy's behavior, which was so absurd it felt like a scene from a movie. I've never been treated like this, and it was frustrating beyond words. I urge the company to take this seriously, as allowing bad behavior to continue will harm their reputation. I've seen another negative review specifically naming Willy, and I hope the company addresses it before it leads to further damage.

We had an outstanding experience with this snorkeling company. Our family of four includes two…read moreyoung children who are six and eight, and both were nervous about getting into the water. With the help of our expert instructor and pro diver, that changed within minutes. He guided them with patience and confidence, and they ended up enjoying every moment. They are already asking when we can go back out into the ocean. We saw a wide range of sea life, including colorful fish, beautiful corals, and a few turtles. We also learned about the history of Hawaii, fun facts about the area, and how to identify different species while we snorkeled. The underwater scavenger hunt was a creative touch that kept the kids excited throughout the tour. Our instructor was professional, knowledgeable, and even captured photos and videos of us underwater, which was a great bonus. Water and healthy snacks were provided after the tour, which we appreciated. If you have small children or if it is your first time snorkeling, I highly recommend this company. If you want a special moment out in the ocean, this is an excellent choice. I have joined other snorkeling groups before, but this was by far the best experience I have had.

Maui Snorkel Tours gave us one of the best experiences of our entire trip! From the moment we…read morearrived, the team made us feel welcome, safe, and excited for the adventure ahead. Our guide was incredibly knowledgeable--not just about snorkeling, but about the ocean, marine life, and Maui itself. What really stood out was the personal attention. This isn't some packed boat tour--it's a small, shore-based experience that feels intimate and laid-back, but still totally professional. We saw sea turtles, tons of tropical fish, and even learned how to improve our snorkeling technique. Whether you're brand new to snorkeling or just want a more authentic, local-style experience, this is the tour to book. Can't recommend it enough--we'll absolutely be back next time we're on island!

This place could not be anymore unwelcoming. I came in for flash bombs because it's the first place…read moreon west Maui I have found them. Guess what! I get the Haole price. $25 each. Total rip off. Guy was so standoffish. I said, "how's the fishing on these rainy days". His reply "I couldn't tell you, you have to go find out yourself" Then not a single word. Guys hates his job and the tourist customers bringing him money. AVOID AT ALL COSTS. The guys in Wailuku will hook you up and be nice about it too

DO NOT GIVE THIS STORE ANY BUSINESS!!! Worst human being in…read morethe world behind register! If you feel like spending 10× more than u should this is your spot! Times supermarket has what u need for a fair price! Please DO NOT GO HERE!! This guy will rip you off with a smile-