"Exceptional Care and Support During Our Loss" Linda went…read moreabove and beyond for our family during an incredibly difficult moment. Her understanding, patience, and professionalism were exceptional. She was organized, attentive, and genuinely caring as we worked through funeral arrangements for someone we loved dearly. Her support meant more than words can express, and we are profoundly grateful for her dedication and kindness.

This business takes advantage of grieving families, many of whom are Armenian, like them. That is…read moredeeply troubling and unacceptable. I urge everyone to not use this service. I am deeply disappointed with how this mortuary treated my family during one of the most painful moments of our lives. Linda was consistently rude, dismissive, unprofessional, and just awful. We specifically arranged for a silver hearse, confirmed in advance. On the day of my father's service, they arrived with a black hearse instead, without any explanation or apology. When we later contacted Linda to request that our father's death certificate be FedExed, she refused, stating she was "running a business," and then hung up on us. $5,000 for services. What a shame. Maybe a group of professionals can teach you how to run a professional business because you are doing a horrible job. When we went in person to retrieve the certificate, we were met with the same level of disrespect. We asked around and realized that this is how they treat all their customers. The mistakes they made could have all been rectified with a simple apology and kindness. But we got the exact opposite.

Please accept my apologies for the delay in posting this review; however, it was important to me to…read moreshare my experience. Losing my beautiful mother Lauren on November 3, 2025, after her three-year battle with breast cancer, was the hardest experience of my life. Before she passed, I began researching services and reached out to Walters Funeral Services in Glendale. From that first call, I knew we were in good hands. I spoke with Krystin, who was truly knowledgeable, patient, and sincere. She took the time to walk me through the cremation and funeral options during a time when I felt completely overwhelmed. Her compassion made a world of difference. The level of care and professionalism she provided for my mother's service on November 29, 2025 was exceptional. What I will never forget is the moment Krystin handed me my mother's urn. She looked me in the eye and said, "Please take care of her, she's a part of our family now." Those words touched my heart and will stay with me forever. I cannot thank Krystin enough for making a devastating process feel manageable and dignified. I highly recommend her services to anyone navigating the loss of a loved one. Natasha C.

Thank you Krystin for your kindness, compassion, and support from our very first call through the…read morefinal arrangements. Every detail was handled with such care, and the funeral service was absolutely beautiful. We are truly grateful for everything you did for our family during this difficult time.

Early last month, Mom passed away, just 2 days prior to her 90th birthday. Along with the myriad…read moreother tasks, my Sister and I visited Grand View to finalize arrangements since Mom already had a spot in the mausoleum. Randy, in the office, was so helpful and compassionate. Last week, we had her funeral; and, the interment at GV was dignified and beautiful. Thank you, Randy, and the rest of the crew, who moved her from the hearse, to the mausoleum, to her final resting place inside. We have other family there, and it's the only place for us. I urge you to consider Grand View, as well.

I went to visit the graves of deceased family members last week. The girl in the front office said…read morethat she had no records of 2 of them. I hadn't been there in over 20 years, and they have vanished into thin air. I have family members that have been erased even though their gravesite location is still on the website "Find A Grave". She tried to help me, but had no information and didn't bother to call the owner.

Forest Lawn for life. My family is always using Forest Lawn and we have family at different…read morelocations. The service, the Faith chapel, the plot, the accommodations. If you're looking for quality, outstanding service along with value, you won't find anything better. You can find cheaper venues, but don't expect the same services, plot maintenance, and highly trained staff for everything you're signing up for at Forest Lawn. If you have the opportunity to consider plots for you and or your loved ones, consider Forest Lawn. Highly recommend.

Incredibly tough days when I come here, but thank you Forest Lawn for giving a few of my family…read morerelatives a comfortable space to rest. 3 viewings in my family have been done here in the past decade and the venue has always been as clean and beautiful as I remember. The staff here are friendly and welcoming. The most recent time I came here the elevator was unfortunately out of service so some friends/relatives could not go up to the second floor. Lots of flyers to find out more information from them in regards to their services at their front desk. During burial day, it was raining, yet the staff were still very accommodating and took care of everything. I appreciate it all. *One bathroom stall for men downstairs

If I could give zero stars, I would…read more DO NOT bring your loved ones here, they couldn't be more uncaring. In fact, they do everything in their power to make your grieving process exponentially harder. My mother died in 2023 and I, being the only local child, had to handle the arrangements. Having never done this before, my uncle prepared a list of mortuaries for me to call. Lacking the faculties to spend the time to really vet a place - as my mom had JUST DIED - I called the first one on the list - Crippen Mortuary. Worst mistake I could've made. I don't see Clare on their list of staff anymore, which is good, because she was an absolute nightmare. First, my uncle's house doesn't have the best reception, so my call wasn't coming through very well. Clare said, "I can't hear you, you'll have to call back" and hung up. Should've left it there, but I wasn't thinking clearly so I went outside and called again. This time, she was friendly enough, but it wouldn't last. The coroner decided to do an investigation, since the cause of death was unclear, and seeing as LA county only has 1 coroner, they can get kinda backed up. Long story short, we waited about a month until they could do an autopsy, and my mother's body was transported back and forth a couple of times due to miscommunications between Crippen and the coroner. Ultimately, they began to pressure us to cremate, WHILE THE INVESTIGATION WAS STILL ONGOING. Ultimately, we decided to take our mother's death care elsewhere, as they were not sympathetic to our situation in the slightest. Clare even THREATENED TO HOLD MY MOM'S BODY HOSTAGE until we paid them - which is SUPER illegal. Long story short, it seems Clare is no longer there, but honestly, I got a similar vibe from the owner Robert when we spoke with him. Leave your loved one's death care to someone else, these guys have no sympathy for grieving families, which is a bit surprising considering their area of business.

The staff were heartless and clueless with me and my family. My ex husband and I lost our son and…read morethey were recommended because they are the only funeral home that I know of in the town I grew up in. We lost our son in a horrific accident and were in shock, but it didn't phase Crippen staff. They were insensitive, they didn't explain the ID process prior to cremation. Because of their lack of communication I was led to believe that he would be ID'd by just the tag he had entered their facility with. After hearing horror stories of mixing of remains and what not from other facilities I panicked. They ended up causing a delay in the cremation from the originally scheduled day. They took it upon themselves to cancel the cremation and they kept insisting that I was asking to watch the cremation being performed where I would need to pay $1000 to be present. I wrote a clear email that this was not what I was asking, that I did not authorize a delay in the process and that I simply wanted to make sure that I pick my babies remains up and not some mix up. This delay was so stressful because I had already mourned the initial date of cremation and having to relive that was heartbreaking. We had family with us the whole time so that we didn't miss anything knowing that our minds were going to be all over the place, but even with having reinforcements Crippen still managed to give us a horrible experience. The cost of cancellation ended up costing $1000. It seems like they just wanted to extra $1000. Also, we had initially asked for a viewing which now I guess only covered up to 3 people, we requested that service so that someone from the family could physically confirm it was him since he had been identified by the morgue by a photo I sent of what he was wearing last. The day of the "viewing" which we hadn't intended for the entire family to show up, but there were more people than we planned. I understood that we overlooked this detail, but the rude owner decided to bring it to my sons dads attention in a very confrontational way when he could have told someone else in the family when it was clear that the family member was handling the finances since we were too distraught. They also insisted that the delay in receiving the death certificate was because a cause of death hadn't been determined when I had a physical link from the health department stating his cause of death that was easily verifiable. At some point the lady scolded my son's dad claiming he had come in the night (which was just at their closing time around 5 or 6), but my son's dad was too exhausted to argue with her. On top of this being the worse single thing that can happen to any parent, Crippen found a way to make it worse. I'm sure I'm missing some details of how awful they were, but this is the gist.

Since we are from Northern California I thought we were going to have an issue with my brother…read moreremains. Actually it was not they were very helpful in taking care of my brothers remains. The staff was very helpful.

They were so kind and considerate when my mom passed. They arranged a pick up from the hospital and…read morethey handled everything including the death certificate information. I also found the price to be inexpensive for a direct cremation. I chose to pick up the ashes in the valley but they did offer delivery to Santa Clarita.

One of my earliest memories (maybe just a glimpse of a memory) was when my grandpa was buried here…read morein 1982. I remember the hole in the ground and the coffin but not much else. Since then I have been back to visit many times, and more of my relatives (including my grandma) were buried here. My dad passed away less than three months ago so this was the only place we really considered. After some confusion with some pre-sales people (who seem to operate independently of this office), we've been really happy with our experience with Forest Lawn, from our initial multi-hour intake meeting with Maricar. She was professional, comforting (we came in a few short days after it happened), and very clear in her communication. She showed us a lot of options for various things (urns, cards, flowers, etc.), didn't pressure us to make any decisions we weren't ready for, and made sure we had water and snacks. We ended up doing separate days for cremation and a memorial service. Throughout the time I would send her long emails with lots of questions, and she (or someone from her team) would respond to me promptly. The rest of the staff were also excellent. I received multiple updates as my dad was being transferred from the hospital to Forest Lawn. On the day of the cremation my son noticed that a basket of snacks had disappeared between when we arrived and when he left; when he asked about them they brought them back out for him (maybe grieving burns lots of calories). We had multiple rounds of back-and-forth on things like the urn inscription as well as the printout for the memorial service (including some Chinese characters). Everything was handled exceptionally well. For cremation viewing there are a couple of options - a smaller room right near the cremation furnace and a larger area; we opted for the smaller one. We had about 20 minutes with my mom, wife and kids, and a few family friends. We all said our goodbyes and placed a few things into the coffin - calligraphy from my mom and a bookmark that was a party favor for their 50th wedding anniversary, an origami fighter jet from my son, origami stegosauruses from my daughter and me (my dad got me two on his travels when I was a kid), and an origami crane from my wife. For the service were were in the Little Church of the Flowers. It seats up to 100 but feels cozier since 16 of the seats are in a small area off to the side. Two people from Forest Lawn were present throughout the service, helping with guiding people, getting a light to light up sheet music for a piano duet by my sister and brother-in-law, helping other relatives set up the parting gift/snack station (my mom insisted we couldn't send people away hungry and empty-handed). No photos of the whole church but there's a video walkthrough on the website. Random details: Memorial service slideshow can have up to 80 photos (you have to pay extra for more); later they sent printed copies of all the photos. We got the portrait ($350) and were very happy with it (it is now my dad's study). We also paid for the livestream since we were short on space and had some people who were not able to travel. It has several different camera angles and the audio quality is good, and I'm happy that we have a video. We tried to get people to not send flowers but a few did anyways and they looked nice next to the urn. Very relieved to have the service behind us. It's been a very difficult few months, but we were always in good hands at Forest Lawn. Thanks again to Maricar and the whole team here. The service truly felt like a celebration of my dad's life. Would definitely recommend highly.

Recently had a cremation service and celebration of life service at this venue for my dearly…read morebeloved grandfather. For guests and immediate family members, you can pull up to the information station at the entrance and the staff there will advise you where to park or where you need to go. I want to thank Forest Lawn for their kindness and empathy as we said our final words to my grandfather before he was to be cremated. They gave us an adequate amount of time and offered condolences. The next day, for his celebration of life, we were able to host and hold a day of respect, prayers, and love thanks to this venue. The interior was beautiful and the flower package my mom and her siblings got for their dad was gorgeous to look at. Special shoutout to Diana and Sonia for their communication and information as they helped ease concerns in the whole planning process. The staff during set-up time was also very friendly and assisted in anything we needed. I want to thank Forest Lawn deeply from the bottom of my heart for my family.

We were here for a service. It was really nice and the facility is well maintained. There are…read moreportraits of, I believe Cabot & Sons, as well as nice sketches and art. Staff is attentive and sincere. The service ran late and they were kind enough to extend. The parking is spacious. Something I was concerned with because the area is usually very busy. Cabot & Sons really makes it easy for their clients to spend time and appreciate ones life. Thank you.

Our family previously worked with Cabot & Sons and considered using them once again. Death and…read moregrief is not easy, but Cabot made the process of planning the family viewing and cremation in a less stressful manner. The chapel is spacious and calming as well as the entire office. We also picked out the urn in a private room and was able to order from a catalog and add accessories to the urn (crucifix) as well as the plaque. Our family was pleased with the professionalism and sincere commitment by Cabot. Will definitely recommend to extended family and friends.