We had Sam install new interior glass panel doors that we had purchased. They required some…read moreassembly and modification of the width of the openings where they were replacing some folding panel doors. We also had Sam come out to adjust new hinges of other doors that matched the updated door knobs that I had installed. Obviously I would recommend Sam for any door related work.

I hired Sam and his team to pull out some French doors and replace them with a quality slider…read more Every interaction with Sam was professional and very courteous. They did a phenomenal job and I would highly recommend them.

I ordered Milgard windows for my ADU, Assaf was super helpful and patient. Answered all my…read morequestions and personally came to check after installation to ensure everything is perfect. Great experience and amazing customer service. Highly recommended!

I don't usually leave reviews, but Asaf from Precise Windows truly deserves recognition. From the…read morevery first call, his honesty, patience, and professionalism stood out. He didn't just treat me like a customer--he treated me like family. Every detail was handled with care, every promise was kept, and the end result was even better than I imagined. In a world where it's hard to find people who genuinely care, Asaf proved there are still good, honest professionals out there. He brought peace of mind to what could have been a stressful project, and I'll never forget that. Thank you, Asaf, for going above and beyond. You didn't just install windows--you built trust

Paul came in on short notice and was very friendly. He gave me an affordable price and I will for…read moresure call him to fix any future door!

I recommend them for the reason they have everything organized and my door for my office was so…read moremessed up and they remodeled my whole office upgraded my door they went above and beyond . I had the best experience with them they are nice, polite, and very professional . I was highly satisfied with the outcome .if you are looking for a remodel new door or windows you can't miss out on them.

Ross, installation engineer was timely, friendly and informed of the whole process. The door was a…read moreperfect match and fits great on my home. The quality is perfect, the transparency was HOA approved !!!!!! Overall well worth the price and great addition to my home. I recommend Den Defenders to all that read this. Thank you Den Defenders

DO NOT PURCHASE. I ordered a set of custom Crimson Security doors back on 3/1/2024, paid half…read moreupfront and was waiting for my doors to get made and shipped to them. 1 month later wrong doors arrived and per the installer they were incorrect so we refused the install and asked for a correction. It has been 4 months and still no doors. I've called multiple times asking for a call back and no one calls me back. One dispatcher or c.s. Rep even said I see you've called weekly yet no urgency has been expressed. I've asked for a cancellation and a refund since we're passed our 16 week estimate and they have yet to make anything write. I've just now asked for a call from the owner as it is a small business and I'll see how that goes and follow up with some good updates. But as far as customer service and someone I would recommend?- definitely no. Don't spend the money on a custom product when a company does not care for their customers. There is no accountability and they will not offer any value or consideration for wasted time and loss of money for as long as it has been.

Contacted Den Defenders earlier this summer and also browsing through their selections of Titan…read moreSecurity screen doors. they responded quickly and set an appt. for a technician (Reese, who was excellent) to show us our options, take measurements, etc. We placed an order pending approval from our HOA architectural review committee. Appreciated that Den Defender had an HOA guarantee that if HOA approvals do not go through, you get a full refund. Ours got approved and after a slight delay from the manufacturer, they scheduled an installation. Ours was installed by Ricardo, who was friendly, professional and thorough. We couldn't be happier with our beautiful door and know our neighbors will appreciate the beautiful design, too. Thank you Den Defenders! For those of you shopping around for security doors, highly recommend Den Defenders!

Ricardo B, did the installation of our Titan Premium Security Door. All was great from the first…read moreday of scheduling a free estimate to the actual installation. We love our security door, the appearance, color and the security it provides. Would definitely recommend this company.

I want to give a big shout out to Edmond, Armen and Ashot for their excellent work installing our…read moredoors. They were very professional, punctual, respectful and very knowledgeable. The installation was done carefully and efficiently with great attention to every detail. They made sure everything was installed properly and left the area clean when they finished. I really appreciate their hard work and excellent customer service. Highly recommended

Universal Iron Door did an amazing job from start to finish. The quality of the iron door exceeded…read moremy expectations, and the craftsmanship is excellent. The team was professional, responsive, and completed the installation on time. They made the entire process smooth and stress-free. I highly recommend Universal Iron Door to anyone looking for a beautiful, high-quality iron door with great customer service.

Everything went well, id give more stars if available. The crew, Jim, Angel, Irving & Jose all did…read morean amazing job.On time, worked well together, all new what they were doing. Cleaned up nice too. Highly,Highly recommend them.Kim

Back in 2017, we purchased two sliding glass doors from American Vision Windows for our family room…read moreand living room to replace old wooden ones that were heavy, rusted, and constantly coming off the tracks, with cracked exterior wood. We were initially a bit concerned about moving away from custom doors, but we chose the wider bevel option, and they look great. We were very impressed with the efficiency and installation of their product. Nine years later, these vinyl sliding doors have had no issues, aside from tightening the handles once. They weren't the cheapest or the most expensive option during our research, but they've proven to be reliable and well worth the cost. Recently, we needed to repair one of the screens after our pet ran into it, and their team was very accommodating in helping us out. The staff, especially Heather, were friendly and a pleasure to work with. Thank you!

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

Buyer beware. The sales folks are amazingly kind and good. As you can see from other reviews…read more But as soon as there is a problem, the company is pretty cut throat. You have a long warranty so you need to be able to know that the company can be trusted. I was hoping that they would approve a change order. But instead it looks like I will have to cancel the contract altogether because they are unwilling to do so. My experience is such that the general manager lied about the late cancellation fee and was looking for me to pay more than the contracted amount. Of course I'm willing to follow the contract required payment. But, it appears he is trying to scam me to pay more. Either way, very unethical dealings. I may have to go to small claims court to end this relationship with this company. Glad I found out now before I committed $20k to the project.

We called BZD showers and glass. They came highly recommended. We had a hinge fail, on our 3/8…read morethick glass shower door. I called around town and couldn't believe how expensive the hinges were. BZDs price for the hinge was fair much better than the other businesses I checked with. The hinge took about a week to come in. We made an appointment with them to have it installed Carlos and Alberto showed up on time. Both were friendly and professional. It was definitely a two-man job. The work was performed promptly they had all the tools arrived in a newer clean fully stocked truck. Alberto & Carlos were super and cleaned up after the finished. We couldn't be happier. Thanks BZD

We are extremely happy with our new shower door! The entire experience was excellent from start to…read morefinish. Esmeralda was very helpful from planning to scheduling. The price was very fair and the workmanship was outstanding! Everything was installed professionally and looks amazing. We highly recommend them to anyone looking for quality work and great service!

Very happy with the service. We had some wooden sliding doors that were very difficult to open…read more Called and Michael came out the next day. Took a look, explained what was wrong, and I agreed to the work. The price wasn't cheap, but he was very skilled and had a great attitude. I thought the doors weren't good and I might have to replace, but he let us know that they just needed some adjustment and new rollers. Now they are working as good as new. Only took a few hours. One year warranty. And to show what a stand up company they are, a few hours after he left, they called and said they overcharged me and refunded me the difference by Zelle. I mean, they totally could have not done that and I would have been happy - but it says a lot about the company. So, highly recommend.

Incredible customer service. My doors were adjusted in no time. Tom was terrific. I highly…read morerecommend this vendor above all.