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    Valley Patient Care

    3.4 (7 reviews)
    Closed 8:00 am - 8:00 pm

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    Patient First Primary & Urgent Care - Manassas - What they say... Not what they do....

    Patient First Primary & Urgent Care - Manassas

    2.4(174 reviews)
    1.4 mi

    I visited Patient First in Manassas for a follow-up after having my fingernail removed due to an…read moreinfection. I was told to take antibiotics only if I had pain -- which I didn't -- and followed those instructions. At the follow-up, Dr. Virgil Melvin was cold and dismissive. He didn't check my chart or examine my finger properly. When I pointed out a concerning bump, his only response was, "I don't know what this is. It looks fine to me." He told me I didn't need to come and to see my primary care doctor instead. When I asked for help from another provider, Chantelle Morales, the Director of Medical Support, stepped in with no background on my case. She accused me of causing the issue by not taking my meds -- without asking a single question or reviewing my chart. Her tone was sarcastic and condescending. When I asked to file a complaint, she gave me a non-working number and told me there was no other way to report the issue. I left feeling hurt, disrespected, and traumatized. I plan to request the footage and records from that day to document how I was treated with indifference and hostility instead of care.

    Overall I went in for "Flu-like symptoms" they had focus on my high blood pressure and did not even…read moreaddress the flu. They apparently were thinking of sending me all the way to Inova FFX Hospital to their Cardiology unit to address it. My high bp was due to me not taking my meds and the minutes after i got back on them i was fine again. The people there care but honestly it depends on the time of day Also my girlfriend went there for a physical and they told her she had scoliosis which made no sense at all she followed up with primary care doctors and they said "Why would they even think that in the first place" but other than that place is nice still rather end up here than in the ER.

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    Patient First Primary & Urgent Care - Manassas - Completely unexpected.

    Completely unexpected.

    Patient First Primary & Urgent Care - Manassas - Medical room, very clean

    Medical room, very clean

    Patient First Primary & Urgent Care - Manassas - The front of the building

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    The front of the building

    Inova-GoHealth Urgent Care

    Inova-GoHealth Urgent Care

    3.0(4 reviews)
    4.0 mi

    There is nothing special about INOVA Urgent Care. It's average not great not bad. The billing…read moredepartment is a nightmare. I'm on Medicare so I went in there and was billed by them because I had not yet met the medicare deductible yet. No problem. I went to the INOVA mychart portal and then called the billing department on the INOVA mychart website. I called the number on the INOVA website and was given the billing department number. I called them and asked about the bill. They looked the bill up for me and then agreed the amount they charged me was to much. They adjusted the bill. Not good they billed me too much but they did correct it. I asked where I could send a check to. I was given the address and mailed them a check. They received the check and cashed it and then adjusted the account down all still good. Then I log into the INOVA website and I get a message. The message says I still owe them the original amount. They have a number to call where literally no one ever answers the phone. I called them numerous times, the last time I was on the phone for 1 and a half hours. No one ever answered. SoI called the INOVA Urgent Care billing the people I mailed the check to which they cashed. I was told we don't handle the billing for urgent care. What a scam, they will tell you what what you owe and who to send the check to and adjust your balance down to cover the ass but they let the scam artists at INOVA gohealth to keep charging you the entire amount not deducting the check you emailed them. INOVA cashes your check for a medical bill but is not responsible for seeing it gets processed.

    **Check-in? A breeze.** I did it online in seconds--modern convenience at its finest. The moment I…read morewalked through the doors, I was greeted by a serene, open space that radiated calm. Think: *perfect Feng Shui*, soft lighting, and a vibe so peaceful it felt like a spa--if spas were also armed for viral warfare. The staff? **Warm, helpful, human.** And then--*bless them*--the soundtrack of my youth drifted through the air. 80s and 90s pop played softly in the background, and as a proud child of the 80s, I felt instantly soothed. Whitney, Mariah, and George Michael were basically my co-therapists. I arrived 15 minutes early for my 8:30 appointment. At 8:25, a **gentle, efficient, and deeply empathetic nurse** took my vitals. She was kind, meticulous, and reassured me the doctor would be in soon. The office had *real doors* (a luxury!), not the soul-crushing privacy curtains of lesser urgent care centers. It was **immaculate**, with **Purell stations posted like guardian angels** at every turn. Good thing, too--because I was carrying **epic-level cooties**. A virus had wrapped its claws around my lungs and dragged me to the edge. I stood, teetering, on the cliffs of insanity, peering into the void. And then--like a heroine descending from the heavens--**FNP Jemima Désir Telus** entered the room. Light practically radiated from her. As I began to crumple from dehydration and exhaustion, she **caught me**, both literally and emotionally. She administered a breathing treatment with the grace of a healer from myth. She rubbed my back as I coughed, trembled, and sobbed. She offered water, calm, and unflinching compassion. She **sat with me**--a giant baby in adult form--until the storm passed. She explained my meds with clarity. Gave me detailed instructions. Told me to call her if things worsened. She was fierce, nurturing, and patient. A true **warrior in scrubs**. Honestly, I kind of want to invite her to **Christmas, Thanksgiving**, and maybe my next birthday party. Now I'm off to Walgreens. Should I be driving? Debatable. But I refuse to curse an innocent Uber driver with this plague. At least I've got **Albuterol on the way**. **Hail, modern medicine. Praise be to Jemima. Breathing has returned.**

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    Inova-GoHealth Urgent Care
    Inova-GoHealth Urgent Care
    Inova-GoHealth Urgent Care

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    Old Town Manassas Medical Center

    Old Town Manassas Medical Center

    2.5(14 reviews)
    1.0 mi

    I recently visited this clinic and felt incredibly uncomfortable due to the staff's behavior…read more Throughout my appointment, I noticed several staff members staring at me in a way that made me feel self-conscious and unwelcome. This unprofessional conduct created a tense and awkward environment, detracting from the quality of care I received. I hope management addresses this issue to ensure all patients feel respected and comfortable during their visits. I will not be returning and would advise others to consider alternatives where they can expect courteous and respectful treatment.

    I recently visited this clinic after finding out I had COVID-19, hoping to receive some much-needed…read moremedical attention. I arrived around 6:50 p.m., fully aware that their website states they close at 7:00 p.m. Despite this, the receptionist was quick to inform me they were not accepting any more patients for the day. I explained my situation and that I had COVID, hoping they might make an exception given the circumstances. However, she refused to show any understanding or compassion. To make matters worse, another staff member behind the receptionist was equally dismissive and unprofessional. All I wanted to do was ask the doctor if they could see just one more patient, but I was met with a firm "no" from both assistants. There was absolutely zero empathy, care, or concern shown by the staff. It's extremely disappointing that a clinic, which is supposed to provide care and support to those in need, could not find it in their hearts to help a patient with COVID. Their lack of professionalism and compassion is unacceptable, especially in a healthcare setting. I have since looked at their reviews and noticed similar complaints about their lack of empathy and poor customer service. If you are looking for a clinic that truly cares about its patients, I would suggest looking elsewhere. There is a clinic on Liberia ave that is way more profession.

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    Old Town Manassas Medical Center - Old town manassas medical center

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    Old town manassas medical center

    Gainesville Urgent Medical Care

    Gainesville Urgent Medical Care

    4.3(41 reviews)
    8.8 mi

    If I could give zero stars, I would. My entire experience with Dr. Singh and his team was an…read moreabsolute disaster from start to finish. I scheduled an appointment only after explicitly confirming with the staff that the doctor could refill my medications. I had just moved to Virginia from Florida on short notice to care for my mother after her heart attack, and I explained clearly that I didn't have a primary care provider here yet and urgently needed my routine prescriptions refilled. The staff assured me--100% guaranteed--that the doctor would take care of it. When I arrived, Dr. Singh immediately told me that his team had "misinformed" me and that he would not be prescribing anything. These are basic, standard prescriptions, that i've been taking for 10 years. I had sent them my medical records and doctor notes ahead of time. Not only was my time completely wasted, but I then received a $150 bill for an appointment where I was essentially bait-and-switched and left without the care I was promised. When I called to address this, the woman who answered the phone was shockingly unprofessional--talking over me, raising her voice, and treating me with outright disrespect. I've never dealt with a medical office that showed such little empathy, professionalism, or basic human decency. I rarely write reviews, but people deserve to know what they're walking into. This office is clearly more interested in billing than in providing actual patient care. Save yourself the frustration and go literally anywhere else.

    Awesome urgent care location! I called and was going to arrive at 5:23 but I did not realize they…read moreclosed at 5:30 - they still told me to come on the phone even though I'd arrive only 7 minutes before they closed for the day. When I arrived I was greeted with friendly staff that quickly processed my info and then was seen by Dr. Singh - he was excellent, knowledgeable, and good bedside manner. I was able to get an X-ray done, and Dr. Singh called me after hours to give me an update on the radiologist report. Overall fantastic experience, I will be going here again for any urgent care needs!

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    Gainesville Urgent Medical Care

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    Valley Patient Care - urgent_care - Updated June 2026

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